Holland America Line Seattle Cruise Reviews
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4.0
Very Good
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21-30 of 50 Holland America Line Seattle Cruise Reviews
Review for a Alaska Cruise on Eurodam
lyoung
10+ Cruises • Age 30s
We have been on Holland America ships three times before with no issues. First time for the Eurodam. Overall, the ship was clean, well maintained, and had great service staff. We went to Alaska which was amazing. We were in a balcony cabin which was clean, comfortable, and well appointed. There was no room guide for information or room service. When asked we were sent a small paper copy of the ...
Read MoreSail Date: September 2017
Cabin Type: Large Ocean-View Stateroom
Review for a Alaska Cruise on Eurodam
POPDISPLAY
10+ Cruises • Age 60s
The casino offered the worst blackjack payout of any casino I've encountered. They pay 7:6 (16%) instead of the usual 3:2 (50%) for a blackjack.
The food is mostly disastrous. The worst of it can be had in the lido buffet. There are long lines for every station (asian, mex, omelette, etc) because HAL insists on serving each passenger individually rather than you serving yourself. The result is ...
Read MoreSail Date: September 2017
Review for a Alaska Cruise on Eurodam
michellehurtadolaw
2-5 Cruises • Age 30s
My husband and I stayed in a balcony room. We went on this Alaskan cruise for our 1 year anniversary but unfortunately it wasn't what we were expecting. The food was quite poor everywhere we went. The only place with great taste was the Asian Bistro! That place was excellent. Other than that the food tasted fake and very bland. The presentation was even bad. It was quite disheartening for the ...
Read MoreSail Date: September 2017
Review for a Alaska Cruise on Eurodam
ram62
2-5 Cruises • Age 60s
we wanted to go to Alaska and had favorable experience with HAL in the past. How things have changed. Being in Alaska, I expected that the crab legs in the dining room would be better than "pre-cooked, frozen and then thawed and reheated". they were cold and soggy. My stateroom was very "tired" and the restroom caulking was discolored. we actually called the steward to sweep and clean the floor. ...
Read MoreSail Date: July 2017
Cabin Type: Deluxe Ocean-View Verandah Stateroom
Review for a Alaska Cruise on Oosterdam
dndgeez
6-10 Cruises • Age 60s
The Good:
AMAZING FOOD
Pinnacle Grill
The Band
Art Gallery Personnel
Had the Norovirus hit on the Ship and their Containment Procedures and protective processes was Great.
THE BAD:
> No Proactive Wait Staff
> No wait staff to keep your beverages full. I had to get up 2/3rds of my time to get refills or get served which meant I had to get in line and wait at the Bar.
> ...
Read MoreSail Date: July 2017
Cabin Type: Deluxe Ocean-View Verandah Stateroom
Review for a Alaska Cruise on Westerdam
Southerner16
2-5 Cruises • Age 50s
Staff- friendly, accommodating and smiling.
Neptune Suite- worth the money for the space-bed is comfortable- needs updating, countertops/tub/shower cracked.
Ship is dated and smells- lack of staff cleaning regularly in common areas until gastrointestinal virus hit the ship. Then procedures were put in place to keep all guests from being infected. More cleaning, servers at all food and drink ...
Read MoreSail Date: September 2016
Cabin Type: Neptune Deluxe Verandah Suite
Review for a Alaska Cruise on Westerdam
E.P.Dowd
2-5 Cruises • Age 60s
Very disappointing onboard. Would definitely not recommend HAL. Everything was below average in terms of quality of service, food and especially lack of concern or caring by anyone in the "front office." If you have a problem onboard you are on your own. Crew is from Asia and they are hardworking but you get lots of "smiles" and very little actual service. The feeling onboard is "mass market" ...
Read MoreSail Date: September 2016
Review for a Alaska Cruise on Westerdam
barb186
2-5 Cruises • Age 60s
Let me start with this trip was a 71st birthday celebration for my husband. A cruise to Alaska has been on our bucket list for some time now. So here’s the good, bad and ugly about our Holland America trip to Alaska last week aboard the Westedam. The good – the Pinnacle restaurant was fantastic! The food, service and personnel were all outstanding! The rooms were quite spacious with lots of ...
Read MoreSail Date: September 2016
Review for a Alaska Cruise on Westerdam
abounceabove
6-10 Cruises • Age 50s
Do not go on this ship!!! But do go to Alaska! This was a very poor experience, almost from day one. Before I start just let me say that I have been on about 10 cruses now with 5 different lines. The ship is outdated, and in need of a remodel, with that being said the ships décor was not why I was onboard, Alaska was.
The problems were with food, billing, and lack of communication between ...
Read MoreSail Date: July 2016
Cabin Type: Signature Superior Verandah Suite
Review for a Alaska Cruise on Westerdam
Cruiser Andi
2-5 Cruises • Age 20s
We love cruising to Alaska and chose this cruise because it's easy for us to get to Seattle. We have cruised with HAL 3 times prior. We were unfortunate enough that our balcony stateroom was just above someone who was a prolific cigar smoker. That completely ruined our use of the balcony. The ship is showing some wear and tear. I was trapped in the elevator and was stuck until help arrived. ...
Read MoreSail Date: July 2016
Cabin Type: Deluxe Ocean-View Verandah Stateroom
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