The Nieuw Statendam just came out of dry dock, so this was an opportunity to see what a newish ship was like as well as a transatlantic; the holiday time sailing was an added bonus. The dates allowed us to spend some time in Rome before departure, so we were able to do a land cruise. Returning to FLL helped minimize flight costs.
The food was overall very good; Club Orange dining room service ...
I would recommend you pick a different ship and even a different cruise line completely. It is really that bad. The worse of the worst? The food. The overall food quality and selection is poor. Not what you would expect from HAL. The food is either way overcooked or undercooked. The service is slow and there are way too many mistakes. Seriously it is a cruise where you actually dread meal time. On ...
I needed to go to the US and found this transatlantic for a good price and the timing that I needed. My first Holland America cruise 6 months prior on the Rotterdam was disappointing, but I gave HA another try. This cruise was much better. The atmosphere was much more relaxed (I'm assuming this stems from management down), and the crew seemed less uptight too. There weren't constant announcements ...
My husband and I are in our 40's. This was our 5th HAL cruise, but it was our first time back with them since the pandemic. Our last HAL cruise was on the Koningsdam in the Caribbean, and we loved it! We were excited to try out her sister ship in European waters.
PRE-CRUISE
We spent 4 nights at an Airbnb near Termini in Rome. This was our 4th time in the Eternal City, so we skipped the major ...
Selected itinerary for the ports and ability to spend a few days in Rome. Embarkation was the BEST, easiest, fastest we've ever experienced. We were boarded and eating lunch in MDR a full hour before our check in time.
For a ship going into dry dock, we did experience any maintenance related issues or ration shortages. There was no visible work being done in the areas where we walked. May have ...
Good points
- The ship is fairly new and well appointed.
- The service staff are very friendly and try very hard.
- Food quality is good.
The bad points
- Organisation on the ship is sub standard.
- The Lido kept some really strange hours - for example closing for diner at 8:30 pm which one would expect is peak time
Really bad points
- For the first half of the cruise ...
I loved the staff, the service and honestly the maintenance of the ship is overall very good. I would give them 4.5 to 5 stars in most cases. The ship however is old from the perspective of activities and value.
Activities are very limited compared to other vessels both in terms of physical offerings such as recreational opportunities but also in terms of creativity. Other ships have mini ...
Beware of this ship!!! My cruise began with a huge stain on the couch in our stateroom. I also got food poisoning and as a result I was unable to go on the tour we had scheduled for the next day. I requested a refund but they denied it. The service was sub par but they still charged us $32 per day for poor service. The crew was unable to help with basic questions. In the dining room I asked that ...
We chose this cruise strictly for the itinerary & only 3 sea days. This cruise is the 24 Day Greek Odyssey & Mediterranean Empires from July 28th to August 21 2022.
By way of background about us. We are in our early 70's. We have over 15 ocean cruises, 3 Riverboat trips, & several land tours. The towns & ports are our destination not the ship. Our expectation is simple... a clean room & ...
Let me start by saying that the Nieuw Statendam is a beautiful ship with beautiful cabins and lovely employees. Unfortunately, that's about it as far as the advantages are concerned.
Embarkation was badly organized in what could seem like a good organization: check people in in groups, give them group numbers and call them one after the other. And then send them all into the embarkation gateway ...