I would recommend you pick a different ship and even a different cruise line completely. It is really that bad. The worse of the worst? The food. The overall food quality and selection is poor. Not what you would expect from HAL. The food is either way overcooked or undercooked. The service is slow and there are way too many mistakes. Seriously it is a cruise where you actually dread meal time. On ...
Good points
- The ship is fairly new and well appointed.
- The service staff are very friendly and try very hard.
- Food quality is good.
The bad points
- Organisation on the ship is sub standard.
- The Lido kept some really strange hours - for example closing for diner at 8:30 pm which one would expect is peak time
Really bad points
- For the first half of the cruise ...
Beware of this ship!!! My cruise began with a huge stain on the couch in our stateroom. I also got food poisoning and as a result I was unable to go on the tour we had scheduled for the next day. I requested a refund but they denied it. The service was sub par but they still charged us $32 per day for poor service. The crew was unable to help with basic questions. In the dining room I asked that ...
We chose this cruise strictly for the itinerary & only 3 sea days. This cruise is the 24 Day Greek Odyssey & Mediterranean Empires from July 28th to August 21 2022.
By way of background about us. We are in our early 70's. We have over 15 ocean cruises, 3 Riverboat trips, & several land tours. The towns & ports are our destination not the ship. Our expectation is simple... a clean room & ...
Let me start by saying that the Nieuw Statendam is a beautiful ship with beautiful cabins and lovely employees. Unfortunately, that's about it as far as the advantages are concerned.
Embarkation was badly organized in what could seem like a good organization: check people in in groups, give them group numbers and call them one after the other. And then send them all into the embarkation gateway ...
Disappointing 13 day cruise.
Pro: clean ship, accommodating staff, friendly interesting captain.
Con: Very few activities. Sea days were particularly boring. Lack lustre cruise director.
Food and entertainment were not at all up to par. Limited options and repeated offerings in dining room and Lido buffet. Little fresh fruit and berries. Got worse as days went by. None left half way ...
This was part of a package from a travel agent. No information when we arrived for the first days activities. When we visited the dining rooms or buffet no crew member there to ask people to wash there hands or use the hand cleanser. So 50% of guests did not use the facilities, within days lots of people down with colds & flu. My wife got ill and that ended with a $503 bill to see the doctor. ...
We chose the Ancient Empires & Mediterranean Rivieras cruise as it ticked several Bucket List destinations. It was a more expensive cruise fare than usual, even accounting for the length (2 cruises back-to-back), but that was only the start of the costs. Almost everything is an extra cost. We expect to pay a reasonable amount for a cruise but surely service should be included in the ticket ...
Having cruised in the past with a different company, we chose this particular one for its itinerary. However, one chooses a cruise to enjoy the time on board as well, otherwise you would just pick another mean of transportation to get you where you want. No entertainment whatsoever during the day, the food-American quality (need I say more?!) Muffins you can hardly bite into, horrible just ...
I have recently made a Mediterranean cruise with koningsdam from 21 August 11 days. My tourism agency had recommended koningsdam. They said ”new ship, it is very clean and the food is very good” I believed of course. But unfortunately as soon as I got on board I realized that this was not what I expected. Because I traveled with many different companies I can compare very easily.
I have been ...