We have cruised many times with Holland America and have had no complaints.This cruise left us disappointed.
The cabin and dining room staff, namely Dudi, Eka, Allen, Hanif and Mohamad were excellent, along with Leslie and Ryan in the Crows' Nest.
Sam and Damian, pianists in Billboard, super.
What was below our usual expectations;
No Hand Gel, apart from Boarding and Casino. First time ...
Pretty ship with wrap-around teak promenade deck where you can walk for hours. We were in a Neptune suite, so embarkation usually easier for suite guests. Neptune lounge personnel and coffee very good.
The food in the Lido and DR on HAL is average at best. We almost always ate in the Lido because the restaurant is a hassle for us (we don't tend to linger over dinner) and the food is no better. ...
For a big ship, the Koningsdam offers some hidden gems where you can mingle or get away from crowds. We especially liked the Dutch cafe for a quick lunch and coffee.
Embark/debark: everything went smoothly. We caught a Rome Cab from the airport directly to the port. On arriving, we waited in a "lounge," but there were no issues.
Cabin 5110: Vista suite -- not as nice as Signature Suites ...
We chose the Ancient Empires & Mediterranean Rivieras cruise as it ticked several Bucket List destinations. It was a more expensive cruise fare than usual, even accounting for the length (2 cruises back-to-back), but that was only the start of the costs. Almost everything is an extra cost. We expect to pay a reasonable amount for a cruise but surely service should be included in the ticket ...
Wanted to see Greece. It was a fair Itinerary although I could've done without Salerno and 2 days in Athens.
Basically, the staff is great. Verandah rooms have hairdryers and magnifying mirror. Beds are comfy. A few more things like free water, and free wifi would be a great plus. Be aware of the wifi onboard.You must have the whatsup app and maybe another app or it won't work. From ...
So we picked this cruise for the ports here are the highs & lows.
Pros -
-Beautiful ship and comfortable rooms
- high quality food
- wait & room staff excellent
- quick boarding
- happy hour 4-6 drink specials
Cons -
- slow dining room service , I think they had zero asst waiters so the head waiters are clearing tables
- maitre ds gave us terrible tables most nights , ...
Balcony cabin very nice great cabin service and friendly personnel all over the ship. Food taste and choice excellent in main dining room and Lido for breakfast and lunch and dinner and snacks. BB king Ok and 2 pianos and Lincoln center music nice. But level of sound in rock and roll show way too loud . Too loud in main show room also. Entertainment varied and good quality. Only con no ...
The 24 day Mediterranean cruise to the Adriatic, Malta, Sicily, Italian and then Greek locations in September. This was our 3rd HAL trip and ship. Weather was generally hot. The ship is only 3 years old and shows that they have taken into consideration factors from other older ships in the fleet. Firstly it is very quiet and manoeuvrable meaning it can and does go where some others do not (eg ...
Having cruised in the past with a different company, we chose this particular one for its itinerary. However, one chooses a cruise to enjoy the time on board as well, otherwise you would just pick another mean of transportation to get you where you want. No entertainment whatsoever during the day, the food-American quality (need I say more?!) Muffins you can hardly bite into, horrible just ...
We were on the Med Legends cruise at the end of August and absolutely loved it. This was our 10th cruise (4th HAL, 2 Princess, 2 Celebrity, 1 Azamara and 1 independent) and I can honestly say that it was our best cruise so far.
The food in the MDR was excellent. My husband and I had fish quite often and it was cooked perfectly. Portion sizes of the entrees were actually too large. The ...