1. Home
  2. Cruise Lines
  3. Holland America Line
  4. Holland America Line Cruise Reviews

457 Holland America Line Rome (Civitavecchia) Cruise Reviews

Disappointing 13 day cruise. Pro: clean ship, accommodating staff, friendly interesting captain. Con: Very few activities. Sea days were particularly boring. Lack lustre cruise director. Food and entertainment were not at all up ... Read More
Disappointing 13 day cruise. Pro: clean ship, accommodating staff, friendly interesting captain. Con: Very few activities. Sea days were particularly boring. Lack lustre cruise director. Food and entertainment were not at all up to par. Limited options and repeated offerings in dining room and Lido buffet. Little fresh fruit and berries. Got worse as days went by. None left half way into cruise. Lido food temperatures poor - cold food was warm and hot food was cold. Most of the food was bland. Fish overcooked. Meat tough. Entertainers were fair to mediocre. Lectures boring. Smoke from casino and rear lido deck wafted through the areas nearby. Lounge chairs around pool were always “reserved”. No library onboard! Extremely loud music from Rock n Roll lounge overpowered the music walk. Internet extremely slow and often not working. Movie selection in cabin very poor. As you might expect, we will not sail on this ship again. Read Less
Sail Date October 2019
Our third HA cruise, and probably the last. Entertainment during the day was non existant. Main Stage acts were poor apart from female impressionist. The smell of smoking in the Casino and deck 9 was overpowering. This is now a deal ... Read More
Our third HA cruise, and probably the last. Entertainment during the day was non existant. Main Stage acts were poor apart from female impressionist. The smell of smoking in the Casino and deck 9 was overpowering. This is now a deal breaker for us. Lido buffet food was cold and laid out all over the place. The meat on offer was very poor quality. Dining room was an unmitigated disaster, the menus were not to North American tastes and the service was a joke. Mediocre pizza place and Dive in kept us alive for most of the trip. Layout of the ship was terrible. It took 20 mins to get to deck 12 crows nest from our cabin for 4.30 trivia. A few days in we just gave up. The plus points: great gym , great free sauna with sea view, very comfortable beds with great TV with some nice movies ( in the absence of any real entertainment). Lincoln Stage musicians were wonderful if rather high brow all the time, they needed to mix things up a bit. Read Less
Sail Date October 2019
We flew into Rome from Miami, arriving October 31, and were efficiently whisked to the cruise port at Civitavecchia where the Koningsdam awaited. The 45 minute bus ride was uneventful and I tried to stay awake to enjoy the passing ... Read More
We flew into Rome from Miami, arriving October 31, and were efficiently whisked to the cruise port at Civitavecchia where the Koningsdam awaited. The 45 minute bus ride was uneventful and I tried to stay awake to enjoy the passing scenery. Our boarding was fast and we found the HA personnel - here and at the airport - kind and helpful. My husband and I were traveling with another couple and we had adjoining veranda cabins on Deck 8. This being our first HA cruise we were excited to get to know the ship and tried not to compare with other cruise lines. No sooner had we gotten to our cabin, when the inevitable lifeboat drill began, and it was easy and quick. We had scheduled the early dinner. Just time to eat, put away our belongings, and the time change set in to our brains so we hardly knew the ship had departed. Our cabin was comfy and the veranda was very nice, slightly larger then most because of the way our cabin was situated. The bed was very comfy and I was happy to see HA uses sheets, not the European duvets. The bathroom was a bit on the small side but the shower, with glass door, was huge and the water hot. There was more than enough closet and shelf space for our clothes and incidentals. Although we were underneath the Lido, there was no noise except for rolling of carts once in a while which was not in the least disturbing. I cannot begin to say enough about the friendliness and efficiency of the staff, both room stewards and dining room staff. It is a pleasure for us Americans (who like to get to know who is serving us) to have friendly chats with our stewards and wait people. The stewards were accommodating to our different schedules and the wait staff was wonderful. Our waiter went above and beyond when he discovered that one of our party like cold fruit soup which was not on the menu. He had a bowl of the fruit soup he made himself, for each of us, every day thereafter. The food in the dining room tended to be exotic to our more mundane tastes but there was plenty of choices and everything was tasty - except for a problem with NY strip steaks, which seemed to be overcooked - in the event, the waiter happily and quickly replaced the offending meat. The wine steward was cheerful and always came to say hello even though we were not drinkers. The Lido was not laid out in the most efficient manner, being two long lines instead of grouped in the center. This entailed a long walk to peruse the various offerings, which was difficult for one of our party who had trouble walking. The food on the Lido was generally good but please someone tell the New York Deli how to make Reubens! The entertainment we saw - a comedian, a harpist, a do-wop singling group and a singing impersonator left a bit to be desired. We have seen more talented acts on Carnival! But the singer and the harpist were enjoyable for all that. There was beautiful music played in the Lincoln Center but it took me a few days to realize this was on ship, not in New York City! I always like to look through the ship's stores. In this case, they were mostly expensive and lacking some of the everyday items one might need aboard ship. However, since the Koningsdam was repositioning, all the Mediterranean items were 75% off and boy do I love a bargain! Since this was a trans-Atlantic crossing (our second) we spent a lot of time chilling on our veranda and watching the ever-changing drama of clouds and sea. We had three ports of call, Cartagena and Malaga in Spain, and the island of Madeira. All ports were wonderful and getting on and off the ship easy. Disembarkation in Fort Lauderdale was the easiest of any cruise we have been on, since we were allowed to remain in our cabins until our numbers were called. Our Captain, Captain Timmers, was one of the most personable captains of any ship on which we have sailed. He was on the intercom every day with updates of our progress, and was delightful with his rather droll sense of humor. On the next to the last day, there was an alarm in the evening, and Captain Timmer came right on to inform us of what was happening and that all was well. My only real gripe was lack of a library. I would think that a ship the size of the Koningsdam could find a little niche somewhere for us who prefer the printed page to e-readers. Being forewarned, I had lugged two books along with me. I didn't attend any enrichment programs although they were offered daily and looked to be interesting. All in all, I would not hesitate to sail on HA again and again, even if I have to lug my own reading material! It was a wonderful ship and a great crossing. Read Less
Sail Date October 2019
We chose this cruise as a ticket home, in a more interesting way than a plane ride, after sailing around the Mediterranean on a Norwegian ship (Spirit). The NS is ostensibly a beautiful ship with a musical theme. I had a budget room on a ... Read More
We chose this cruise as a ticket home, in a more interesting way than a plane ride, after sailing around the Mediterranean on a Norwegian ship (Spirit). The NS is ostensibly a beautiful ship with a musical theme. I had a budget room on a repo cruise and did not expect the world. The cruise was ultimately very average and frankly mostly boring. We couldn't attend too many bars or areas due to the prevalence of PEANUTS in every bar, in every night time chocolate and due to the potential for cross contamination - frankly everywhere. I offered to leave the ship and fly home and was offered ZERO compensation to do so. Management told me they had a nut policy which I should have known about. I re-read the agreement after the trip and didn't find it. Due to the severity of the allergy (duly appreciated by many restaurants, schools and airlines now) we couldn't really relax. The cabin size - inside cabin - was pathetically small. The shower was pretty but slightly cramped - better than some boats however. Repo cross Atlantics are not the most exciting itineraries to begin with but the entertainment on this cruise - except the BB King Blues Bar which was great - was not like that from the better days of cruising with production shows and orchestras. The Buffet was a cluster of needy "my needs first' people moving in chaotic fashion to reach FAR TOO HEAVY CHAIRS" on carpet that further restricted their movement. The Buffet was a terrible area and I didn't find the kind of Mexican and Italian food I am used to eating, very often, or in great abundance. I didn't like dining on the NS. Others with more sophisticated palates may have relished the provisions. Too many well healed snoots lacking in happy demeanor and social graces was my call on many of the passengers - although there are always excellent people to speak with on cruises. I was left bored and underwhelmed by this cruise and Holland America has dropped in my rankings for future cruise choices. Read Less
Sail Date October 2019
We chose this cruise based on timing. We’d been in Italy for 7 weeks and thought it would be a nice way home. It had been a while since cruising and I can compare to Disney, Celebrity, MSC and Carnival. Food, service and ship: ... Read More
We chose this cruise based on timing. We’d been in Italy for 7 weeks and thought it would be a nice way home. It had been a while since cruising and I can compare to Disney, Celebrity, MSC and Carnival. Food, service and ship: Celebrity1, Disney 2, HOLLAND 3, Carnival 4, MSC 5 Shows: Disney1, Celebrity2, Carnival3, MSc4, HOLLAND 5 In general, the room was nice, we had a stern cabin. Our room stewards were awesome, but seemed overwhelmed, as attention to detail was at a 6. Unlimited laundry package-AWESOME. Dining room food, boring and prepared so far in advance that there wasn’t any level of correct temperature or freshness to it. Incomplete room service menu and morning coffee and croissants, disappointing. Spa facials with Chauntel excellent. Gym, my husband was hurt, due to an improperly tied TRX line and they couldn’t have cared less. Bar hop and Notes scotch bar fun and rock band good. Dueling pianos redundant and Lincoln players gaining play experience at the expense of the listeners. Although a TA was a relaxing way to get home and we did meet some nice people, I would say we’ll never sail HOLLAND AMERICA again or any large cruise vessel. Read Less
Sail Date October 2019
This was our 5th Transatlantic cruise and by fare the worst as far as entertainment. We booked this cruise for the musical venues. Lincoln Center on other ships was usually great. However, on this ship the selection of music wasn’t ... Read More
This was our 5th Transatlantic cruise and by fare the worst as far as entertainment. We booked this cruise for the musical venues. Lincoln Center on other ships was usually great. However, on this ship the selection of music wasn’t to our liking and they repeated them over and over during the 14 day cruise. We have no complaints about how they played though. BB King was quite good albeit a bit too loud. Rolling Stone was so loud that conversing even briefly in the rear of the room was impossible. We had anytime dining and they were very good about seating us within 5 to 10 minutes of arrival. The food was good, but the room is so large that the noise level is awful. For whatever reason, the Cruise Director would schedule many activities at 1:00 pm, such as trivia, and Lincoln Center, and the cooking demonstration. We like to eat at the Pinnacle Grill for lunch. This was not possible unless you gave up trivia or something else you might want to do. I pointed this out at Guest Services but nothing changed. I also suggested that they add a morning trivia, but that suggestion was ignored also. Read Less
Sail Date October 2019
I chose this cruise because of its destination without really checking the specific shop. This was our 5th HAL cruise and was the most disappointing. The food quality on the Lido deck wasn't up to the usual HAL Standards. It seemed ... Read More
I chose this cruise because of its destination without really checking the specific shop. This was our 5th HAL cruise and was the most disappointing. The food quality on the Lido deck wasn't up to the usual HAL Standards. It seemed that by the time we got back to our seats, most of the hot food wasn't. We ate a lot of lukewarm to cold meals on Lido. The communication for excursion departure needs some improvement. On one of the first excursions, the announcement called for Group A. No one had ever mentioned a Group A so we incorrectly saw a large A on our ticket and thought it was us only to find out later that that A meant adult. We missed getting our excursion Dot and ended up boarding the wrong bus. My biggest complaint about excursions is the HAL staff did not prevent those with physical impairments from joining events that had been categorized as difficult from joining the group. The result is that we all slowed down and it took longer to complete. We skipped some planned stops to make up time. Extraordinarily unfair to the majority of the group. On balance with the complaints is the extraordinarily friendliness of the entire staff...officers, wait staff, cabin severs, and even workers passing in the hallways. The ship was spotless by the way. Read Less
Sail Date October 2019
We chose this cruise because we wanted to visit the Holy Lands and then we decided to add on the TA just this past October. First the good: —excellent crew from the Captain on down to our Cabin stewards. Everyone is friendly and ... Read More
We chose this cruise because we wanted to visit the Holy Lands and then we decided to add on the TA just this past October. First the good: —excellent crew from the Captain on down to our Cabin stewards. Everyone is friendly and helpful and see, to take great pride in their work. The captain did not hide up above but rather could be seen walking around the ship daily. —pretty good excursions —food in the main dining room was very good and glad to seem more different type of selections available —good amount of different activities and things to do —some good movies offered —our statement was nice. Really liked how we had 2 curtains so someone could sleep while someone could pull the curtain and read without disturbing the sleeper (we had a vista suite) — nice itinerary Con —cannot believe there is only 1 electrical plug in our stateroom, we had a Vista suite —entertainment was ok but I miss the dancers and singers groups. I don’t care for the Magicians and could quite frankly do without them —TVs definitely need updating, I have to say our computer monitor is bigger than our TV was —food up in the Lido, while a good variety most of the time the side dishes were lukewarm —air and heating through the main areas of the ship are in need of correcting. You were either freezing or getting way to much heat around the ship —wine selection, cannot believe they ran out of some of the more popular and better wines and to top it off, their new shipment never arrived. Just cannot believe HAL couldn’t get this kind of delivery to happen — on our sea days across the Atlantic, while the speaker information was very interesting his presentation wasn’t that well —cannot believe they are going to do away with America’s Test kitchen —find room for a BB King lounge — I agree with another reviewer there were some tours that people should of really read the details as they were extremely difficult for them to walk and participate I understand the Rotterdam is going in for some work after the 2020 season, sure hope they fix and do some serious updating. Read Less
Sail Date October 2019
Chose this because of itinerary which included Israel and transatlantic back to the States. Also it was originally going to be on the lovable Prisendam. Excursions - I am one to seek out alternate excursions to what the ship offers ... Read More
Chose this because of itinerary which included Israel and transatlantic back to the States. Also it was originally going to be on the lovable Prisendam. Excursions - I am one to seek out alternate excursions to what the ship offers but those on this ship seemed reasonably priced and did not disappoint. We did an overnight in Jerusalem and enjoyed every aspect of this two day excursion. Olympus, Rhodes, and Santa Cruz were also especially good. Entertainment - We were so lucky to have Hyperion Knight join the ship for the crossing. His talent and style as a classical pianist is incredible. He was scheduled for one show but actually did four others on stage and in a lounge. He is also one fine trivia player. Otherwise, I enjoyed the Canadian and the British comics, however I heard over and over again that passengers really missed the singers and dancers who apparently have been eliminated from Holland America. The two singing groups of young men were top notch. Main Restaurant - our main waiter and his assistant were the best we have ever had. Harley made sure everything went well at each meal, there really is no reason to complain about an item on Holland America, one just needs to voice a concern (too cold, not cooked to order, etc) and it will be made right. Room Stewards - I marvel at just how good these people are at their jobs. Cruise Director/Assistant - did his job but duties seem to have been reduced. The lady that was coming on for the Panama Canal cruises seemed to be more genuine and down to earth. Minor complaints - there was no grape juice, Happy hour used to be buy one get one free, now it is buy one get a second for $2. This does not seem bad but as a non drinker, I used to take advantage of the happy hours to purchase a soft drink and get one free, $2.25 for two cans is not that bad but paying $2 for a second can, definitely not a deal. I just bring a few bottles of Coke Zero on the ship each cruise. If the daily movie was only offered at 7:30, it was not possible for 8:00 diners to see it. Other cruises showed the movie at 7:30 and 9:30. Read Less
Sail Date October 2019
We chose this cruise for the itinerary. It took us to places that we hadn't yet visited. There were many ports of call in a row, making it very busy. We treasured the rare sea day. The Atlantic crossing went smoothly, but we found ... Read More
We chose this cruise for the itinerary. It took us to places that we hadn't yet visited. There were many ports of call in a row, making it very busy. We treasured the rare sea day. The Atlantic crossing went smoothly, but we found it too long. We enjoyed the high level of service. From the shore excursions desk, to guest services, to our cabin stewards, and the people working in various capacities on the ship. the service was fabulous. We didn't purchase an internet package and had heard it was very slow on the ship. We were flying home the day of embarkation and wanted to at least check in for our flights home. The woman at the guest services counter was helpful and she want the extra mile. It was beyond our expectations. The entertainment was not what you'd find on a larger vessel. We've heard that this is the model Holland America will have from now on, even on larger ships. On our 32 day cruise, we enjoyed one comedian and a dance performance. Unfortunately the dancers couldn't return due to a technical difficulty to do with the ship and port of call that day. The food in the dining room was very good, and so was the service. Read Less
Sail Date October 2019
I have cruised on Holland America more than any other cruise line, but I think that is going to change. There are some things that Holland America does very well. The cabins are comfortable, the room stewards are exceptional, and the ... Read More
I have cruised on Holland America more than any other cruise line, but I think that is going to change. There are some things that Holland America does very well. The cabins are comfortable, the room stewards are exceptional, and the food is quite good. Of course, there should be more to a cruise than staying in your cabin and eating, at least for most of us. The entertainment on-board keeps getting worse, which I would have though impossible. I have spoken with Guest Services at Holland America's home office, and have been told how much people seem to love all the recent changes. When I've spoken with passengers, and asked what they thought about the changes, I was more often than not told something like, "Well, this is probably our last cruise with Holland America." To be blunt, life on-board the Koningsdam was really pretty boring. On-board activities are minimal, and those that are offered are nothing special. One of the lecturers was fine, but the other one insisted on showing us photos of his family! I had seen him on a previous cruise, years ago, and wonder why he's still employed by Holland America. To summarize, the Holland America of today is not the Holland America many of us were used to and enjoyed. If you want an exciting cruise, this is not your cruise-line. If you want outstanding lecturers, this is not your cruise-line. If you want to drink and you enjoy really, really bad music, then Holland America probably is your cruise-line! Read Less
Sail Date October 2019
We were interested in the Adriatic ports in the 13 day Mediterranean version of this cruise, and have had excellent experience with Holland America in prior cruises. This one was no exception. The Vista Suite cabin was nicely designed, ... Read More
We were interested in the Adriatic ports in the 13 day Mediterranean version of this cruise, and have had excellent experience with Holland America in prior cruises. This one was no exception. The Vista Suite cabin was nicely designed, with the sitting area near the entry door, and the beds closer to the window, making for a "roomier" feel than the typical walk-into the bed, and then around it to the sitting area. The furnishings are quite fresh, and we appreciated the large flat screen TV with free premium movies, generous sized mini-fridge, and ample, locking security safe. The verandah is decent sized, and I don't know if the seas were especially calm, but the sailing was the smoothest we've ever experienced, no matter where on the ship we were located. Main dining room service was "spotty" at breakfast, but outstanding at our assigned table for dinners. The Lido Market staff were also very helpful, and generous in getting us lemonade, coffee, teas, juices, water, and refills. The food was very good to excellent, depending on your taste, and had great variety in all venues. Entertainment in the main stage was not up to previously high standards, but the smaller venues were enjoyable, and Lincoln Center's string quintet performances were varied from Bach to Jacque Brel, to Broadway, and outstanding. The promenade decks are significantly narrower than on Holland America's other classes of ships, resulting in a rather cramped walking environment, and no deck chairs or lounges -- which we missed. Some travelers will be happy with the double-deck pool lounges, which is not a trade-off we like, but others may. Embarkation and disembarkation were extremely efficiently handled, as were port visits, including those requiring tenders. All in all, a very nice ship and very nice cruise. Read Less
Sail Date October 2019
We always choose the itinerary and HAL ships often deliver. We boarded in Civitavecchia, went to the Adriatic Sea, Sicily, Malta, Naples. We stayed on for the transatlantic back to Fort Lauderdale. We loved all ports with Kotor, Malta and ... Read More
We always choose the itinerary and HAL ships often deliver. We boarded in Civitavecchia, went to the Adriatic Sea, Sicily, Malta, Naples. We stayed on for the transatlantic back to Fort Lauderdale. We loved all ports with Kotor, Malta and Madeira being favorites. The Koningsdam is fairly new with pleasant décor. It is also one of the largest ships we cruise on. Smaller is better in our opinion because of the port selection, but the Koningsdam made it to the small Adriatic ports that we really enjoyed. We booked several shore excursions and found them to be well organized with good to excellent guides. We were lucky that our Neptune suite came with breakfast and dinner in the Club Orange where service was excellent and the space was quiet. The few times we had lunch in the main dining room, we were unhappy with the slow service and the general noise level. The Lido had a wide selection of food but it was crowded. Overall, the food was good with some excellent selections prepared for Club Orange guests. The Tamarind restaurant was excellent. The enrichment speakers were very good. I enjoyed the captain's talk (dry humor) and the interviews with staff and entertainers. We don't go on ships for the entertainment, but if you love music, many different styles were offered. Unfortunately, bridge play was completely disorganized because the ship had nothing prepared. The bridge director was a volunteer who had to deal with missing cards and boards. Transatlantic cruise with their many sea days should always hire a bridge director. This was a low point. The high point on all HAL ships is the Indonesian and Philippino hotel and guest services staff. They are wonderful! I would book the Koningsdam again but only in a mid ship Neptune suite. Our next HAL cruise is on the Rotterdam ending in another transatlantic. Read Less
Sail Date October 2019
We actually were booked on our favourite and most travelled line, Princess, on their brand new Sky Princess but when we saw the Koningsdam's itinerary we switched. We just did the 13 night itinerary in and out of Civitavecchia. The ... Read More
We actually were booked on our favourite and most travelled line, Princess, on their brand new Sky Princess but when we saw the Koningsdam's itinerary we switched. We just did the 13 night itinerary in and out of Civitavecchia. The itinerary was the main draw and we had read some pretty disparaging reviews on Cruise critic after booking, but we decided to stick with it. I am not sure why people gave such poor reviews, we loved it. Embarkation and disembarkation was a breeze, no queuing at all. There were some very minor irritations and we agree that the service in the Main dining room needs some tweaking, but most everything else was great. The staff were all very friendly but I think it's just a matter of more training or more staff. The food in the two specialty restaurants we tried was spectacular. Tamarind and Sel de mer both served up some of the best food we have had on any cruise ship, ever! The staff in these venues were incredible, so well trained and engaged. We enjoyed the entertainment venues including all of the music areas. BB Kings (blues), Lincoln Centre (classical), Rock n roll club and Billboard (2 pianos with 2 very personable and enjoyable artists). We made the rounds to these areas and really enjoyed it all. We heard some people complaining about loud music in some of the venues and in the main theatre but we didn't find it so, and we aren't that young either. Most people we sat around seemed to enjoy it all. In the theatre lineup the ship brought in a wonderful local music group when we were in Dubrovnik, which was a highlight of the cruise. The Music of the Knights trio were great as was the comedian and the other musical entertainment. The pool areas were wonderful with different types of seating including great lounger beds, comfy cushioned lounger, typical pool lounges, tables and chairs etc. either in a covered area or in the sun. The main pool area has a retractable roof for cool or rainy days which we loved. Perhaps there were some things that could be improved but overall we loved it. The Captain showed his care for his passengers at all times, kept us well informed of events and took the time to sail around the Island of Stromboli a couple of times to give everyonec the chance to see the volcanic eruption that occurs often on the island. The Cruise Director and his staff were involved, friendly and approachable. Trivia games were plentiful and well attended and fun! If I had to find specific things which could be improved I would say the wine list in the MDR which leans too much towards wines from the U.S. I prefer wines from elsewhere, but that's just my preference. The choices of wine at the specialty restaurants was different than the MDR and much better. As well, I am a tea granny and I found the quality of the tea poor and the lack of teapots at Afternoon tea mystifying. We also would have loved some more Enrichment talks, but because we were in port almost everyday it's understandable why this wasn't so. Pretty petty stuff right and certainly not worth fretting about. Our cabin (6047 Mozart deck)) was in good order and spotless, and we were looked after very well by our cabin steward and his assistant. They are two hardworking young men. All in all we couldn't have asked for a better time. The ports were spectacular and we came away happy and refreshed with lots of wonderful memories to carry us through til our next cruise. Read Less
Sail Date October 2019
We chose this cruise to finish our two month itinerary of 4 cruise ships, on 4 different cruise lines, from NYC to England, Europe, and the Mediterranean. We did not want jet lag so the final cruise was a crossing after a few stops in ... Read More
We chose this cruise to finish our two month itinerary of 4 cruise ships, on 4 different cruise lines, from NYC to England, Europe, and the Mediterranean. We did not want jet lag so the final cruise was a crossing after a few stops in Spain and the Azores. The ship is new and beautiful. The crew and staff were efficient, friendly and wonderful. The captain did a great job dodging bad weather and keeping us informed. The Neptune Suite was fabulous. It was large, great extended balcony around the back of the ship. The stewards were wonderful. They did a great job. The Neptune Lounge was great and the concierge did a great job. The Club Orange dining room with it’s own chef was a highlight. We had five star dining every night. The servers in there were excellent along with the wine steward. We had the premium beverage package which was expensive but necessary since almost every drink was an extra, latte, bottled water, etc. here’s the downside for us personally. It’s just too many people. Sooooo many scooters and walkers. The pools were crowded with rude, demanding guests who pushed and shoved their way through this ship for 14 days. The ship constantly charged for everything, gelato, pizza, etc. there was very little to do if you don’t gamble in the casino, buy overpriced jewelry, or drink continually. The music walk area was really good. We loved the Lincoln Center Stage area. The performers were wonderful. The BB King, Rolling Stone, dueling pianos were all good. The large theater was a disappointment. No big shows just small groups, pianist who was great, ladies group, ok, the rest comedians, so so, and magician, ok. The six sea days were so boring. There were two lectures that were good and a cooking lesson most days. Maybe crossings are supposed to be boring and it was. We enjoyed our balcony, read, and slept for the most part. We used room service occasionally that was good and the Neptune Lounge to avoid the obnoxious herds in the pools and lido deck. The elevators were sooo overcrowded. The bar service was terrible. Bad drinks, bad service. Getting on the ship was a breeze in Civitavecchia but getting off in Ft. Lauderdale was awful. We have Global Entry but it still took almost 2 hours to get through immigration. It must have taken the regular lines hours to disembark. People were passing out in line. Not sure that was the fault of the cruise line due to immigration people were just slow and few lines. So, no more ft. Lauderdale in and out for us. We talked to several couples who feel the same way we do. It’s too bad Holland America is being turned into a dressed up Carnival situation. For 14k for two weeks we can do better on Viking, crystal and other smaller ships. It was apparent they slashed their fare at some point and got a low end demographic passenger on this cruise. That sounds rude but when we spend that type of money we don’t expect this type of experience. Too bad because it’s a great ship with great staff. Goodbye Holland America! Read Less
Sail Date October 2019
I travelled solo and had air arranged through Flight Ease. I was booked on a direct flight from ATL to FCO. It was a long flight and upon arrival at FCO, found my luggage and headed to find the HAL rep for transfer to the ship. Now, ... Read More
I travelled solo and had air arranged through Flight Ease. I was booked on a direct flight from ATL to FCO. It was a long flight and upon arrival at FCO, found my luggage and headed to find the HAL rep for transfer to the ship. Now, coming off a nine hour flight, with little sleep, and feeling stiff from not being in the most comfortable position for the flight, I was a little cranky and a lot clumsy. As soon as I found the FCO rep, I was told to go with the driver and the other passengers that were waiting. The driver proceeded to take off at a brisk pace. I went after the group and my luggage fell over. By the time I got it all under control, the group had gotten out of my sight and I could not find where they had gone. I had even hollered for them to hold up. Several people in the group looked back but continued on after the driver. Luckily I was able to find a transfer taxi and got a ticket for just a little more than what I paid for the HAL transfer. I had a wonderful driver that helped me with the luggage and took me to the port. Embarkation was a breeze. Because of the delay at the airport I arrived at the port around 2:30. There was no line to check in and I was on the ship in no time at all. I went directly to my balcony stateroom dropped off my hand carry items, washed up and went to explore. To try to combat jet lag, I was determined to stay up until night time in order to sleep through the night. The stateroom was a standard balcony with bed and night stands, mini sofa with small square table, desk with chair, corner cupboard with added glasses and ice bucket, a two door closet and 3 drawers. The storage space was good for me for 24 days, but I think it would have been tight with another person. Only one of the closets is full length, while the second one is half size (good for hanging blouses) with shelves underneath. The bathroom is wonderful with the tub sized shower with glass door, single sink with good side storage and the toilet. There were no problems with the air conditioning or anything mechanical in the room, and I had not experienced any excessive noise. The food was excellent. There was always something different in the MDR although a few of the meals were duplicated. A few times I ordered room service from the MDR menu (always on the tv) and the food arrived hot and within a short time. I did not go to any of the specialty restaurants on board the ship. I stuck to the MDR, Lido Market, Dive In, New York Deli and in room dining. The New York Deli also serves breakfast and you can get a bagel without the crowd of the Lido Market. the Lido Market tended to be the same each day. The main meal times were busy and it was hard to find a seat. The staff in the Lido did their best to keep drinks refilled, but at times lacked attention to the floor. The entertainment on board was so-so. The comedians were not that funny. The dance group was good as was the female opera group. The day time lectures by Captain Anderson were the best. A very knowledgeable, interesting man who really knows the maritime industry. Service was good (except for the lido) in most areas of the ship. My room stewards were great and I was thankful for the laundry staff for what they do. It was so nice to send in a bag of dirty laundry and have it come back clean and folded wrapped in paper. Such a nice touch. The ports were all new to me and I had booked a shore excursion in each port with HAL except for Rome where I had booked an independent excursion. I would definitely take this ship again. Overall I had a great time, met some very nice people, and visited ports that I wouldn't have visited otherwise. Read Less
Sail Date October 2019
This was the first cruise I had ever been on as I had always been resistant to cruising. We picked the ship and itinerary carefully and I liked the idea of travelling on a fairly new ship. As hoped the Nieuw Statendam was a stunning ... Read More
This was the first cruise I had ever been on as I had always been resistant to cruising. We picked the ship and itinerary carefully and I liked the idea of travelling on a fairly new ship. As hoped the Nieuw Statendam was a stunning looking ship and the public areas all looked luxurious. The cabin was a little smaller than I expected, but was well layed out and very modern. The shower again felt quite small but was very clean and modern. We enjoyed all the dining options on board especially Tamarind which we visited several times. At first booking via the restaurant desk seemed confusing but once we had downloaded the Navigator app it was much simpler to book via the app. We dined in the main restaurant only once which was very nice, but much preferred the more intimate speciality dining options. We booked a retreat cabana for the whole trip which we loved!! We usually had breakfast there and often lunch as well. Marlon and Domingo the 2 guys looking after us up there were great bringing us drinks, champagne and strawberries every afternoon. The Retreat is next to the exc lounge which is another area we loved on the ship. We thought the evening entertainment especially BB Kings was amazing we also enjoyed the performers at the Rolling stone rock room. On a long cruise the performances may become a little repetitive as we noticed that the set list was repeated approx. every 3 days. Staff everywhere on board were amazing but especially at the Retreat, Exc and Tamarind Read Less
Sail Date October 2019
This was part of a package from a travel agent. No information when we arrived for the first days activities. When we visited the dining rooms or buffet no crew member there to ask people to wash there hands or use the hand cleanser. So ... Read More
This was part of a package from a travel agent. No information when we arrived for the first days activities. When we visited the dining rooms or buffet no crew member there to ask people to wash there hands or use the hand cleanser. So 50% of guests did not use the facilities, within days lots of people down with colds & flu. My wife got ill and that ended with a $503 bill to see the doctor. The ship was new but there were areas were stains on the furniture already. Our cabin was a good size and comfortable. The dining was O K they keep pushing for you to visit the speciality restaurant's. That's at a cost of about $30 p p. which is outrageous when you have paid a good price to get on the ship. The ships staff are good we did have a good waiter & cabin steward. The entertainment was very disappointing no big shows or enrichment activities. They are cutting back on all activities like welcome cocktail parties. I never saw the Captain on this 10 cruise. Read Less
Sail Date October 2019
Because we did not WANT it to be true, we ignored reviews like this prior to our October/November 2019 Cruise on HAL Neiuw Statendam. There are many very good things about this ship and this cruise line, but this description is ONLY to ... Read More
Because we did not WANT it to be true, we ignored reviews like this prior to our October/November 2019 Cruise on HAL Neiuw Statendam. There are many very good things about this ship and this cruise line, but this description is ONLY to give a detailed assessment about dance opportunities and conditions on board. We took a cruise on this ship six months ago and ended up a bit dissatisfied with the opportunities to dance. Nonetheless we were persuaded by the overall high standard of service, very good dining experiences, well designed staterooms, highly desirable itinerary, AND by representations from corporate management that they hoped to do better, to give Neiuw Statendam another go. This was, from a dancing perspective, a mistake; things had not improved and practices had become so ingrained that in some respects they were worse. Staff on board were unresponsive at best and dismissive on occasion. I will elaborate with specifics below, but the message for the casual reader is that if dancing on board is at all important to you, this is probably not the ship for you. Just as important, contrary to what you may recall about HAL in the past, regrettably, it gives me no pleasure to report, this is likely no longer the cruise line for you. The old Northern Lights disco is no more on the pinnacle-class ships, and we have heard it will be disappearing in upcoming refits elsewhere in the fleet. This did not seem to us a serious loss. It was dated and poorly attended. The space is probably put to better use. A far more serious loss is that the dancing that used to be available in Ocean Lounge is no longer an option. The dance floor on Neiuw Statendam, is a mere 3 meter circle—(no kidding!!!)--that could accommodate just two couples at most, and was idle for all 34 days of our most recent cruise. The piano on the dais, we were told, had not been played since the ship commenced operation in December 2018. A waiter even joked when we asked about the venue, "It is just a prop." Don't expect the HALkats either; they are history. Don't expect any performances by the showband in this venue or anyplace other than World Stage. Don't expect a small combo; corporate management says they are too costly and too uneven in quality to be used any more. There is what looks like a grand piano, but it could have been cardboard for all we know. You simply will no longer find opportunities for anything approaching latin, swing, or ballroom dancing before dinner or at any other time here in Ocean Lounge. So, when and where COULD you dance and what sorts of dancing is it going to be? The core of the entertainment concept is now "Music Walk," a frankly over hyped apologia for the corporate partnerships, commercially branded, dueling piano bar; new rock music stage; and old blues club in a very elegant and functional reincarnation of the former Queen's Lounge. There is not much new here, however, except the glitz, though the musicianship is admittedly strong and the HARD, HARD (did I mention, HARD?) rock music is now LIVE; but it is so ear shattering that they had to erect glass doors to reduce bleed-over down the hall into other venues and that most patrons forget to close when passing through. Result: music salad. There is another tiny dance floor in the Billboard on Board dueling piano bar. For most performances chairs are set up on this floor, though it can be used for dancing when the rock band is playing across the wide open hallway. Dancing to dual pianos can be challenging as there is no percussion and generally no base line to give a beat, though some songs can the followed nonetheless. Some of the performers in the piano bar are genuine rising stars, and here you will find the greatest variety of popular dance music. But it is difficult, and dancing here is high profile. You will get the feeling that you should not be dancing on the dance floor. But nobody will say anything. Dancing in the Rolling Stone Rock Room is possible on the comfortably large oval floor, which is about 8 meters at its widest and 4 or so at its narrowest. The genres of music are severely limited to HARD rock swing (east and west coast) with the occasional Cha Cha, or possibly adapted "high speed" rumba or perhaps a rare nightclub two step. The driving beat is monotonous, and the repertoire is exhausted after two or three nights. The volume, however, can be downright painful. Many guests complained. The crowd, most of whom seem not to be regular patrons of live music, are nonetheless enthusiastic and appreciate the hard rock favorites of their youth and may find the volume a compensation as well as an accelerant for hearing loss. Dancers range from 1960s freestylers, young weight shifters (mainly women in spike heels), a few genuine swing dancers, couples in warm embrace, and loners made embarrassingly bold by alcohol. The greatest opportunity for dancing to live music is in the BB King Blues Club with its very fine but over scrubbed 8x8 meter and padded hardwood floor. This floor is a gem and arguably one of the best at sea. The music here is a little more varied than the Rock Room. There is lots of blues and jazz improv of course, suitable especially for West coast swing, but also some East coast, with occasional cha cha, rumba, or nightclub two step. A night with one or two fox trots over the course of three sets is possible, but rare, and the dance floor, crowded with fired up free stylers in the early sets--most with little situational awareness and little inhibition--and is more likely to frustrate than please more serious dancers. Still everyone has a right to the dance floor, and not just dancers who know steps. Patrons who are tipsy and with sloshing wine glasses or beer bottles in hand are, sadly, a common sight. A grand old line like HAL might just remind you here of their parent company during some sets, though unaccompanied children are less common, but equally dangerous, as on Carnival. The less serious dancers tend to thin out in later sets. The singers are trained performers who frequently interrupt the music with rightside/leftside, complete-this-lyric, or stop-the-music-because-of-weak-response antics. It is a good show to be sure, but not so great for dancing. And, like all blues clubs, each performance will include at least one long piece of solo ad libs for each musician in the band, which is generally as undanceable as it is ubiquitous and too lengthy. This venue affords the most numerous and varied opportunities for dancers, but it couldn't lay claim—and HAL wants to do, to being a dance club. As the name implies it is a Blues Club, though ‘blues purists’ will have their own reservations. With the obvious exception of the cha cha, Latin music, regrettably, is for the most part absent in all these venues. Salsa, mambo, samba, meringue, and bolaro rather rare. Tango (and waltzes for that matter, and of both varieties) are on the endangered species list on this ship. Argentine tango, oddly given the line's promotion of South American cruises, is apparently extinct here. But, good news, the cruise director offered a morning lesson on the electric slide, and we did observe it performed twice and led by the members of the band on the dance floor to encourage participation. That, friends, was the sole dance lesson offered in over four weeks. This on the line that just three years ago sponsored ‘Dancing with the Stars’ on every cruise. Oh, how the mighty have fallen! There is a new CEO with a different demographic in mind, and you are not it. If you enjoy dancing, know a few steps, and especially if you recollect the very good dancing that used to be associated with this line, you will find these opportunities just tantalizing enough to disappoint. But all this is not at the core of our frustration; this has to be reserved for the dismissive attitude and trifling pretense to address our concerns from the line's Seattle management right down to on-board staff. This could be summed up as: "But we have music walk, what else could you want?" It is fine to make a conscious business decision to market to a different demographic, but suggesting otherwise and telling customers that certain pallatives are being implemented (even saying "fleetwide") and then failing to do so, is not. Here are some insights about the recorded dance music in dance venues when not in use. Music was played in the BB King area between sets, but it was almost nearly all of the very same genre that was performed there, though at a lower decibel level. And band members will often loudly rehearse over it rendering useless for dance purposes. "Ballroom" dance was scheduled a few times. Two afternoons on the first (10 day)cruise, none on the second, and once on the third. These opportunities were always at "back on board" time, right as guests are returning from excursions. These 45-minute sessions were however frequently interrupted by lengthy and repeated public announcements seeking missing passengers, the captain's daily report detailing exactly how he planned to maneuver away from the dock, through the channel, past the breakwater, past the lighthouse, through the waves, and out to sea with nonetheless appreciated weather information. This was typically turned over to the cruise director for the inevitable and the re-re-reiteration of when towel folding seminars, acupuncture clinics, jewelry sales, and game show events would be offered. Once an interruption occurred, the music totally stopped and the song and its genre (perhaps the only one of its type) were gone and the next melody was already in progress when it started up. Ballroom dancers could reasonably expect half a dozen songs. On one occasion the session listed in the on-line program did not happen as the space had been double booked for bingo. No rescheduling, no apology, just too bad. "But hey, we have bingo and Music Walk." Finally, there is the hopeful and welcome nightly opportunity called "Dancing to the Hits" with the DJ. You will have to stay up fairly late for this most nights, which may not be suitable if you have an early shore excursion or are over 50. The exact time varies, but 11:30 or 11:45 is typical. Requests are NOT accepted; in fact, the DJ told patrons that the playlist was set by the corporate office! There is a danceable mix of golden oldies from the 1960s, 70s, and 80s, lots of Motown, and a few standards from the “great American songbook.” A waltz or foxtrot may even slip in! On two occasions, when the band had the night off, "Dancing to the Hits" was scheduled for a welcome, convenient, and popular 10pm. Unfortunately, on BOTH occasions, after half a dozen songs, the ship's official paid "pub crawl" arrived at this final of its more than twenty stops. You can imagine the state of the participants by then. They were served their final tumblers of drinks and physically literally took over the dance floor for a guys vs girls dance contest. We tried to wait this out, but the literal writhing on the floor of this irresponsible bacchanal was too disturbing to endure. So it is recommended that if you attempt to dance when it happens at 10pm, that you be there at the start because it is not going to last very long and will soon degenerate into something like a college fraternity party. Holland American is a great traditional cruise line with many wonderful features. The staff is well-trained, eager to please, and always attentive. The dining, even in the complimentary venues, is first rate. The ship is new, well designed, and genuinely gorgeous. The itineraries are appealing and the excursions well planned and efficient. But this grand old line with a rich history of fine opportunities for dancers no longer affords them or seems to care about patrons who see them as part of the traditional cruise experience. So, if dance is important to you, think carefully about selecting this line. Read Less
Sail Date October 2019
We just completed a 43 day (34 day on board) 20 Mediterranean Port , Trans-Atlantic Cruise On board the Nieuw Statendam IMO: 9767106, MMSI : 244140508, Call Sign: PBCO, Flag : (NL) Neatherlands ... Read More
We just completed a 43 day (34 day on board) 20 Mediterranean Port , Trans-Atlantic Cruise On board the Nieuw Statendam IMO: 9767106, MMSI : 244140508, Call Sign: PBCO, Flag : (NL) Neatherlands First The Complaints (1)Every one is fully aware that medical, trip cancellation (ETC) can be very expensive. When you have thousands of dollars invested in your trip, this may be a wise investment. (2)IF YOU HAVE A COLD OR YOU HAVE TO SNEEZE, PLEASE COVER YOUR MOUTH (3)If you are sick before your cruise. consider staying home. The ship can become a gigantic petri dish. (4)Men, You are on vacation, (maybe in a foreign country) mowing your lawn attire is fine at home, but not on a cruise ship. (5)Not all stores, hotels, bars , restaurants except credit cards, foreign paper money ie (American/Canadian Dollars) Besides, the best rate will be at home, before you go. (6)The staff on board are not your personal servants, they work very hard, they do a wonderful job, and will fall over backwards to make sure you are happy (7) They charge for a lot of stuff on board, so PLEASE ask if there is a charge and how much....Note... every night before going to sleep we would look our account on room tv. (8)Drink packages are fine, but sometimes the electronic information does not follow you from dining room to dining room. (9) On board excursions can be very expensive,,, how ever if you are late getting back the ship will wait, NOT SO for an excursion booked on shore. Now For The Good Stuff We had a truly wonderful 43 day (34 days on board) 20 Mediterranean Ports, Trans-Atlantic Cruise Vacation. We hit a home run with the weather, it was wonderful except for a few windy spots. Our inside stateroom 8182 was just off the center line at the stern. The room was Very Clean, and Very Comfortable, lots of storage space for two people, hangers, bathrobes. shampoos, soaps etc. Lots of lights, wall safe. Our room stewards HERI and KETUT were wonderful, very easy to talk to. The pools and the hot tubes were always clean and filled with the usual assortment of walruses and seals that claim their territory long before the crack of dawn. Their is enough food to feed an army, you can always find something. Just understand that they make the food so 2-3-4-5 thousand can eat it. The specialty restaurants , and main dining room can cater to the individual palette. We enjoyed all the shows and presentations while on board, the comedians were very funny. Please do not expect a Vegas or Broadway show . We could always find a quiet place to read, play a game or just relax even with 4000 thousands roaming around. EMBARKATION in Civitaveechia (Rome) was a breeze. DISEMBARKATION in Fort Lauderdale was delayed mostly due to people who needed assistance, A VERY SPECIAL THANK YOU to the CREW and STAFF of The NIEW STATENDAM for such a wonderful trip. Thank you to Heri and Ketut our room stewards and to Ane and to Brilliant on the LIDO deck Read Less
Sail Date October 2019
We picked this cruise because we were on the Koningsdam last year and had a great experience, plus we liked the itinerary. Here are the Pros and Cons...note that we are not drinkers so I cannot comment on anything related to that, ... Read More
We picked this cruise because we were on the Koningsdam last year and had a great experience, plus we liked the itinerary. Here are the Pros and Cons...note that we are not drinkers so I cannot comment on anything related to that, Pros: The ship was immaculate... hand washing machines on the Deck 9 dining room Friendly service and prompt in dining room and with cabin stewards. I did notice that any type of manager in the dining areas seemed surly and therefore not welcoming or really approachable. Lovely room....we just had an inside cabin and it was spacious with a large shower with sliding glass door. Itinerary was nice...good ports with a nice length of time. Food choices were pretty good although the well stocked salad bar on the first day lost several topping options the 2nd day thru the remainder of the cruise. Dining room service was prompt Nice pool deck area Cons: Activities were limited when at sea. There was an electrical issue with one of the music areas so that venue was closed 90% of the cruise. Music options were scarce and song choices repeated and became uninteresting. Upsell all the time....booked a relaxing spa time and was constantly pressed to buy them $100 creams. Entertainment is adequate but nothing special Excursions should be vetted more....one excursion to Bosnia required passenger seat to hand over passports (which as not noted in the brochure...only stated passport check). One passenger did not receive her passport back, which resulted in a long delay and a trip for her to the embassy, as passport was never recovered. Cruise Director was not very friendly...more on the sarcastic side, however the Asst. C.D., whose name is Voyja was extremely pleasant and interactive with all age groups! Even tho food was good...there was heaviness on East Indian cuisine as the head chef is of that ethnicity....I would’ve enjoyed more authentic local cuisine of the cruise ports. Ship lost all power and was adrift for about an hour.... although the Captain did regularly keep us informed. I would probably not choose this ship again for the above mentioned reasons and explore other cruise line options with better food and entertainment/activity options. Other cruisers seemed happy with the drink options .... they do have unsweetened iced tea and lemonade freely available and both were excellent. Read Less
Sail Date October 2019
We have cruised many times with Holland America and have had no complaints.This cruise left us disappointed. The cabin and dining room staff, namely Dudi, Eka, Allen, Hanif and Mohamad were excellent, along with Leslie and Ryan in the ... Read More
We have cruised many times with Holland America and have had no complaints.This cruise left us disappointed. The cabin and dining room staff, namely Dudi, Eka, Allen, Hanif and Mohamad were excellent, along with Leslie and Ryan in the Crows' Nest. Sam and Damian, pianists in Billboard, super. What was below our usual expectations; No Hand Gel, apart from Boarding and Casino. First time we have both been ill, bed bound for 2 days. No choice on tips and not mentioned in brochure with prices, Phone info only for Restaurants, Crows' Nest no atmosphere, very few people in, Ports of call booklet faded at bottom and told all similar, TV info on ports pathetic, not as informative as previous cruises, no repeat of talks, Show times inconvenient if on second dinner sitting, Theatre only has seats for a quarter of the guests. Having stated the above, we still like cruising with HM. Read Less
Sail Date October 2019
This cruise was my second cruise in Europe, my third cruise with Holland America, but my first on the Koningsdam. We stayed one night in Rome before the cruise and one night after, both at the Starhotel Metropole which is less than ... Read More
This cruise was my second cruise in Europe, my third cruise with Holland America, but my first on the Koningsdam. We stayed one night in Rome before the cruise and one night after, both at the Starhotel Metropole which is less than ten minutes’ walk from Termini station, a location very convenient for transfers to and from the airport as well as the cruise port in Civitavecchia as we did both independently by train. A week or so before the cruise we got an email from Holland America indicating that they would like us to arrive at the cruise port at 3:00 pm. We had been planning to arrive a couple hours earlier, but we took them at their word and took the 12:42 train from Termini to Civitavecchia and were on board by about 2:45. When I bought the tickets I selected on the machine that I was going to Civitavecchia Port and therefore bought the ticket for the train and also for the PortLink bus without really intending to, but that made it very convenient when we arrived in Civitavecchia as we did not have to find someone to buy bus tickets from or walk the mile to Largo della Pace. Upon arrival at Largo della Pace you are immediately put on a shuttle to your ship; at ship side there is a temporary building/tent where check-in takes place. Check in was very quick they did not even want to see our boarding documents just our passports then they took our picture gave us our ship card and we were on our way. The Koningsdam is one of the largest in the Holland America fleet but it generally did not feel overly crowded or full. I did not love the layout of the ship, decks 10 through 12 were confusing and difficult to navigate, you could not get from one part to another without going down or up to another deck. This ship does still have the classic full promenade deck, perhaps my favorite thing about Holland America ships, such a nice place to take a stroll. We had anytime dining and walked in each night without a reservation between 5:15 (when the restaurant opened) and 6:00, although there was more of a push to have people reserve on this cruise than I have experienced in the past. I was a little bit disappointed that the dining hosts did not seem to recognize us any better on the 13th night than on the second night of the cruise. There was more sales pressure in the dining room than from previous cruise with waiters trying to get you to purchase the extra cost menu items (as well as an annoying extra page inserted into the menu), and I did not appreciate this, it felt beneath the dignity I usually associate with Holland America. We dined one night at Tamarind, my first try at a specialty restaurant. The food and service were very good, but I have mixed feelings about whether the surcharge was worth it. We attended a couple entertainment options on this cruise. The World Stage as others have commented is not as roomy as expected for a ship of this size and there are long, long rows of seats without an aisle which makes some of the seats hard to get to. On the first evening in Athens a local music/ dance group was brought onboard and they were quite good and we were able to get a seat, although we arrived a little bit late, probably because many passengers were enjoying an evening on shore. I was very disappointed that Lincoln Center Stage shared space with BB Kings on this ship as it meant that most evenings they only performed during the early evening whilst we were having dinner and only had evening performances on the BB Kings nights off, but we managed to catch one of those evenings and enjoyed it very much. We also loved the Ask the Captain event on the second sea day our captain was funny and informative, a very entertaining man. We had a change of itinerary just before sailing. We were originally scheduled to go first to Mykonos then Kusadasi and those two ports of call were switched which led to a two and a half hour earlier departure from Athens as well. I am not sure everyone got that message considering the number of names called out that evening at sail away time. We chose self disembarkation and walked off the ship with our luggage at about 7:30 am past a phalanx of taxi/bus companies trying to sell us a transfer to the airport or Rome and took the portlink bus back to the train station and the train back to Rome. Read Less
Sail Date October 2019
Pretty ship with wrap-around teak promenade deck where you can walk for hours. We were in a Neptune suite, so embarkation usually easier for suite guests. Neptune lounge personnel and coffee very good. The food in the Lido and DR on HAL ... Read More
Pretty ship with wrap-around teak promenade deck where you can walk for hours. We were in a Neptune suite, so embarkation usually easier for suite guests. Neptune lounge personnel and coffee very good. The food in the Lido and DR on HAL is average at best. We almost always ate in the Lido because the restaurant is a hassle for us (we don't tend to linger over dinner) and the food is no better. That said, the Lido can be pretty intense, almost competitive most of the time. The aft pool was nice esp since hardly anyone used it while we were on the ship. There are only 2 hot tubs out there, so there was a lot of competition for those. There is a relatively new(?) entertainment feature - Lincoln Center on Stage. A rather pompous name for what was provided - a reader's digest version of some classical pieces (and pop tunes) played inharmoniously and off-key. We didn't try any other entertainment. The cruise director seemed a lot smarter and more capable than most. We liked the Tamarind bar for the views and the quiet and the bartender. Great books in the lounge at the top of the ship. We didn't go on any shore excursions. Read Less
Sail Date September 2019
For a big ship, the Koningsdam offers some hidden gems where you can mingle or get away from crowds. We especially liked the Dutch cafe for a quick lunch and coffee. Embark/debark: everything went smoothly. We caught a Rome Cab from ... Read More
For a big ship, the Koningsdam offers some hidden gems where you can mingle or get away from crowds. We especially liked the Dutch cafe for a quick lunch and coffee. Embark/debark: everything went smoothly. We caught a Rome Cab from the airport directly to the port. On arriving, we waited in a "lounge," but there were no issues. Cabin 5110: Vista suite -- not as nice as Signature Suites on other HAL ships and not worth the extra costs above a verandah suite, save your money IMO. Dining Room -- excellent service and wonderful food. Really HAL has improved over the years. We tried the specialty restaurant one night and it was fine also. Ports: Dubrovnik Croatia is a small walled city is very crowded in summer months. We took a HAL small group tour “Tastes and Panoramas of Dubrovnik” that goes to a local winery and olive oil farm. On the leisurely drive we enjoyed some great scenery and the demonstrations were informative and fun. The wines were a little young, but delightful, and we purchased a red and a white to take back to the ship. There is no corkage fee in the dining room if you buy wines on a HAL tour -- yay! At the olive oil farm, we were served a wonderful lunch, and enjoyed a to die for view of the Adriatic from the proprietor's porch. Beautiful! Split and Trojar Croatia has an old town very close to the cruise port and it is an easy walking area. The Roman emperor Diocletian built his retirement palace here and it’s a stunner. We found it well worth the extra money to do the tour the palace http://www.diocletianspalace.org. Highly recommend the private guide Ante Batarelo with PrivateGuidesCroatia. Korcula Croatia is a lovely seaside town, with lots of very steep winding streets and small cafes along the water. No need for a tour, the town is walkable though the alleys are quite steep and narrow. The Icon Museum and Church are must sees Kotor, Montenegro is well laid out for walking tours on your own. We took a Shore Excursions tour to Perast and Our Lady of the Rocks Church. We thoroughly enjoyed this small group tour. The ride to Perast via a 8 person van afforded us with super views of the scenery and delightful small town. The Church is beautiful. It's well preserved and has an interesting nautical history. Koper, Slovenia old town is small and there is not too much to see. Take a taxi (don't pay for the ship's tour) to Piran and walk around the old town and visit the church on the hill. Piran has wonderful sea vistas with lots of small cafes for a lunch or coffee. Read Less
Sail Date September 2019
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click