Ship limped it's way back into Fort Lauderdale just ahead of our cruise. Then we found out we would be staying 2 full days in Fort Lauderdale. We also found out that 2 of our most anticipated ports were then cancelled San Juan, Puerto Rico, and St. Thomas USVI. Our time on Grand Turk was cut from 7 hours to just over 4. Holland America (HAL) did add another stop instead - Nassau, Bahamas - ...
This 7 dy cruise was an anniversary cruise. Oct 21 thr 28th, 2023. The ship stayed at ft, lauderdale for 2.5 dys before the capt. Finally sent out a msg saying seaweed had clogged one of the engines, and we should be sailing later that evening so that was the reason that we were still docked? While the ship is still at port the casino can't open, stores aren't open. We were supposed to go to ...
We chose HAL because we sailed with them 10+ years ago and it was great then. Unfortunately it has changed a lot and this has been the most disappointing vacation in 43 years. We missed 2 out of 4 ports due to ship being docked for maintenance. And one stop is just the private island owned by Carnival and HAL and the stop at Grand Turk was hugely disappointing as it was only Americanized tourist ...
I am incredibly disappointed, frustrated and feel ripped off that I paid full price for a Holland America Cruise, that did not cater to my age group, and had so many port stops cancelled. On top of this, the Shore Excursions advertised by Holland America on the Navigator App, and website were not what was delivered by the Tour Guides and the Greenhouse Spa experience was also very substandard. ...
My experience on the Nieuw Amsterdad was far from what was advertised. I did not find the dining to be top notch. Pinnicle was very overrated. I tried the porkchop and needed a chainsaw to cut it. My wife tried the Hallibut and it was so dry you could use it as an ink blotter. The main dining room was mediocre at best.
We were at sea 11 days of our 15 day cruise because 4 ports were ...
After booking and paying for this cruise, we got an update stating that our first port of call had been cancelled then a second port of call had also been cancelled, the replacement on the first port had been changed to Seattle, we live in Vancouver BC, the second cancellation no substitute provided. While on the ship other ports had also been cancelled one due to weather one because of civil ...
We chose this cruise as family members had sailed the year before on the exact same ship, same time of year and same itinerary. Based on their pictures and commentary we decided to give this cruise a try. HUGE MISTAKE!
We booked a Neptune Suite and stayed two nights pre cruise at PanPacific Hotel in Vancouver. This hotel is amazing and we highly recommend for pre or post cruise ...
My wife and I just returned from a 7-day trip on the Holland America Eurodam from Seattle to Alaska. At the top I will say Alaska is an absolutely must-do destination. Despite our issues with Holland America and the Eurodam, every single stop on the itinerary in Alaska brought at least one “wow” moment. Unfortunately, the ship and line we decided to sail with, the Holland America Eurodam, was a ...
Nice ship, pity about the rest. No evening entertainment, a dance trip for 45 mins twice and a 4 boys singing once in the “show room” doesn’t cut it. Cold food Always! and and the buffet room was way too small for 2500 people, a bun fight at the OK corral, never any seats, and that was whenever you went. Rolling Stones tribute band (120decibels) competing with a repetitive “blues band” (pity they ...
We were so disappointed with HAL, that we will not sail with them again. It was a 30 day cruise (the 16 Day Cruise listed here plus a 14 day cruise attached). This was our 4th cruise with them and prior to this, we couldn't say enough good things about them. This time, it was awful. There were many issues with the food, the entertainment, issues with our stateroom, rude behavior by staff (not the ...