This was our second cruise on the Nieuw Amsterdam and we would rate our experiences as average, to slightly above average. The ship and cabins are kept very well maintained and clean. In general, the crew are hard workers and pleasant. The embarkation and debarkation processes were excellent. The specialty restaurant food was good. The food in the main dining rooms and buffet is average but ...
Standing out cabin stewards nyoman and sugi were exceptional!! Rarely seen, always on top of everything! Any and all requested of them provided with a smile. Room service, on time, correct, best seen in long time! Food in mdr excellent but here is where history departs from new reality. No included lobster entree on cruise. Instead three varying additional charge items. Though our waiter and his ...
We selected this cruise based on reviews and advice from past guests. The cruise was reduced from 7 days to 5 days due to the need to repair the azipod propulsion system which took 2 days to complete thereby making the ship a floating hotel. In addition to shortening the cruise they altered the itinerary to one which was far less desirable for our group and probably everyone aboard. We had ...
We chose the 20 day repositioning cruise from Vancouver to Ft Lauderdale mainly for an opportunity to relax and be pampered..not as much for the ports of call en route. My husband has mobility issues and we didn’t expect to do many excursions ( I did 3 and he, 2). We welcomed days at sea.
We chose a Signature suite because more spacious. The bathroom was lovely and we did like extra room ...
Wanted to see Hawaii. Twice we requested wake up calls and did not receive.Holland web site advertises Dutch Cafe 16 Dutch and Belgium beers with 4 on tap. DID NOT HAVE. Met with beverage manager his answer was they were ordered but not sent. Hard to believe a company as big as CARNIVAL{who owns holland} can't get what they order covid is over.
Food variety at Lido dining poor.Taramand fee ...
I have been on 3 cruises before, two to Alaska and one to Hawaii, all on Princess. The first trip was amazing. The next two cruises showed signs of cutting corners to save money, like no fresh cookies at promenade eatery and over half of the lights burned out in the string that goes from bow to aft, little things. So decided to try a Holland America cruise to Alaska on the Eurodam. There were ...
This was our 10th cruise, first on HAL and first to Alaska. We are active 60+ "young adults". We traveled with my brother and his wife. Their first time on HAL and in Alaska. Trip started at Anchorage airport with bus to Westmark Hotel for a night. Would not stay there again. Think Motel 6. HAL should be ashamed to put customers up there. Next day took a bus to McKinley Resort Chalet at Denali. ...
I choose the cruise because the Casino paid for my room. I upgraded to an Obstructed View Veranda. It was not that bad of an obstructed view but may go a floor higher next time. I met some great people aboard and the excursions were a lot of fun. I felt the Dinning Room lacked some of the great service I have had from previous cruises. They did not present well and a few times got my order ...
We just got back from an 7-day Alaska cruise on the Eurodam. The service was impeccable. The food isn’t gourmet, but it’s quite good for mass produced fare. (Except the steaks at Pinnacle Grill were as tough as hockey pucks. ) We stayed in a verandah room with a balcony. There is plenty of room for storage. But the cabin is showing signs of wear (chipped furniture, moldy shower curtain, rusty ...
My husband and I chose this Cruise because of family. From the reviews I have read recently. it seems that all the lines are having trouble post Covid.
This was our first time on Holland America, and to be fair, the service was excellent even if short handed. The waiters and room staff worked very hard to please everyone.
We found the food to be awful. Tasteless, overcooked, and mostly ...