We purchased a Neptune suite in the rear corner, so we had good all-round views and a large veranda. The only thing that was good about this expensive cruise were the workers on board. Very good people.
Cabin - Large but many issues listed below.
Food - Good at start but got worse over the trip. The specialty restaurants were much better than the public ones.
Entertainment - Similar all ...
The food was sub-par. Some examples are sandwiches with 1 piece of paper-thin meat and fish that had an ammonia taste (meaning it's old and not edible). Most, not all food tasted as if it came out of a can or box-example, coconut shrimp. At best the food was inconsistent, upcharges for steak and lobster in regular dining. little entertainment on the ship. For 16 days, 2 different comedians, ...
The Nieuw Amsterdam is definitely dated. Looks, smells, and feels like an old ship. The Pinnacle class ships are much nicer than this Signature Line ship or the even older Vista Class ships. Will never go on HAL on other than a Pinnacle Class ship.
The entertainment was horrible. Almost non-existent. There is literally nothing going on-- day or night. Main entertainment was watching a ...
Intro: We booked about 2 months prior to departure, which was a little late. All the suites were gone and the choice of shore excursions was limited, several of the ones we wanted were sold out. We had a Veranda stateroom on the 10th floor forward. Ideally you would want to be mid-ship and not too high up for less “motion”. Still, the stateroom was very nice, with lots of storage space and a ...
This was our fourth Holland America cruise, and HAL had become our favorite line. But we will not set foot on Eurodam again. It is worn and going downhill. In need of a renovation soon. I paid for "Have it All" for our entire family of eleven, and WiFi connectivity was the worst we have ever experienced. That was extremely frustrating. In fact, we couldn't download our photos because ...
We chose this ship because we wanted to go away for the Christmas Holiday.
Embarkation was easy for us. This was our 4th HAL cruise and the 2nd on this ship. We have also sailed Carnival, Princess, RCL, Celebrity and Azamara. We had always enjoyed HAL, but we won’t sail the Nieuw Amsterdam again.
Pros:
Band in BB King’s Blues club is fabulous! The live entertainment in all venues was ...
We had cruised 19 times before this cruise and chose HAL because we like their service and food on the other HAL ships. This being our first cruise since COVID started, we also wanted a smaller ship.
Both embarkation and disembarkation were very smooth and we received our luggage within 2 hours.
The ship was nicely decorated for the holidays and is still in fairly good condition, although ...
We are 4-star mariners with Holland America. The cruise looked to be very good in advance as we'd cruised on the Kongingsdam when it first sailed and believed the ship to be very good. Obviously, the pandemic had an effect on the ship as it was understaffed, overcrowded and with long lines even at the bars. Service at the dining room was pathetic in that on the first night we waited over an hour ...
The mainstage performances were the worst that I had in my 10+ cruise experiences. There were all male performers for the entire trip with very low quality. Obviously, the ship chose to save the cost of using low profile performers. The cruise entertainment director did a very poor job. Also, my first time use luggage case was damaged in the transport from the room to the dock. The food ...
We are catching up on cruises, and this was our third HAL in 2022. We have never cruised to this part of Mexico. We enjoyed this trip very much.
Embarkation was super-easy. Our assigned time was 11:30. The Uber took us to luggage dropoff. The only documents we were asked for were boarding pass and passport. We were sitting in the Lido by 12:30.
The ship is spotless, very ...