Holland America Line Romantic Cruises Reviews

After more than 40 years of cruising we are very sorry to report that we had the worse experience ever of any cruise and cruise line on Holland American Line's Eurodam's 2014 spring transatlantic crossing. This included poor general staff service and even in some cases unsanitary food services. The poor food quality included very high salt content and limited quantity and choices in buffet dining ...

From the moment we boarded we knew this ship would be a huge disappointment. However nothing prepared us for the what was to happen! Our stateroom, 4061- never seemed to cool off despite several calls to FD. After 2 days we noticed that the air conditioning system had been taped and the wall control was disconnected. Temp registered 28c. They told us that we could remove the clear tape ans they ...

We have cruised over 40 times, but have not cruised with Holland for about 7 years. Everything about Holland has taken a big dive. Food was just fair, dinner service was terrible ( table of 8 - we never got our main courses at the same time - always one or two people waiting for about 5 minutes or more after the others were served. We complained about this to the assistant maitre' d , who was ...

Seven day Thanksgiving cruise, western caribbean, weather iffy, which was no fault of theirs, but they could of made up for it with better food and service. Biggest gripe..LINES, in the buffet on the lido, you waited for everything, coffee, eggs. bacon, etc. all in separate lines! No table service unless you managed to snag a seat in the "mariner" designated tables, which were few and far ...

We had paid for 2 weeks of cruising, but left the ship after one week, forfeiting nearly $4000 rather than endure the horrible experience of remaining on board for another week. Imagine how bad it had to be to walk away from such a substantial sum of money. We had previously cruised with Holland America & were satisfied, but it appears that the purchase of this line by Carnival has ruined it. ...

We have just returned from the 11 day cruise from the Panama Canal. We were up graded to deck six with the balcony. The ship it self needs to be put away for remodel. The way the rooms are set up there is no room for storage. If you open the closet you can not get in the bathroom. The furniture is so old I thought it belong to my grandmother.the sleeper sofa and chair should be given to good will. ...

My friend and I sailed on this ship for the first time on October 18. I have been on 30 cruises and my friend on 25. This was the worst. Holland has such a good reputation but not for this ship. Embarcation & debarcation were a nightmare. We needed wheelchair assistance. It was a joke. I did a lot of loud talking to get something done. The handicapped cabin would not have accomodated a ...

This was my 30th cruise and my first and LAST with Holland America. Embarkation and debarkation were a nightmare if you needed wheelchair assistance. My friend and I both need it. The cabin was small. A wheelchair would have had a difficult time. We had plumbing problems 5 out of the 10 days. Some cabins had no air conditioning for the whole cruise. Those folks got nothing from the front desk but ...

The entertainment was very lame and few passengers even bothered going to the shows. The casino hours were restricted and had a surprise closing as we did not get into international waters as planned. In the casino even when playing $5 a hand blackjack or roulette you have to pay for drinks. Amazingly the entertainment, bars, restaurants, and other services start closing at 8:30 and everything is ...

Recently back from an Alaskan cruise on the Holland America Line ship Zuiderdam. Can I start with the good points before hitting the bad points. The ship was built in 2002 and is not one of the new super liners and that's exactly what I was looking for, it was an elegant well maintained ship with excellent decks for viewing the fantastic scenery and inside was very luxurious with fine art where ...