Holland America Line Quebec City Cruise Reviews

We went on the 10-day Colors of Canada and New England Cruise. It left Quebec City on Sept. 6th and docked in Manhattan on Sept. 16. The Eurodam's maiden voyage was in July 2008, and I noticed that some of the early reviews complained about the service. They have solved whatever problems they may have had: we found the service to be superb. This was true of our room stewards, the Concierge in ...

Holland America's new ship, Eurodam, failed to impress. We (me, 49 and wife, 48) have only been on one other cruise—Norwegian Star to Alaska / Glacier Bay in August 2005—so we don't have a lot of ships to compare. Selected the 14-day Canada and New England reposition cruise primarily for the ports of call: secondly because we had heard great reviews about Holland America's ships and service. ...

Canada/New England Cruise - Eurodam - 9-11 to 9-22-08Pre-cruise:  We flew to Quebec via Newark with no problems.  The flight from Newark to Quebec was on a smaller, commuter jet and my larger carry-on had to be "gate-checked".  I had another small bag with my book and other things I wanted on the flight so that was not an inconvenience to me.  Once arriving in Quebec, we went through immigration ...

This was the first time the Eurodam had left this port, and as most of the bad parts of the review will be about this issue, I will get it out of the way up front. Unorganized. The BEST thing about the ship is that it is NEW, still has that new ship smell in most areas. The WORST thing about the ship is that it is NEW. There is much that is still unorganized and leads to confusion and frustration ...