Holland America Line Panama Canal & Central America Cruise Reviews

We have just returned from the 11 day cruise from the Panama Canal. We were up graded to deck six with the balcony. The ship it self needs to be put away for remodel. The way the rooms are set up there is no room for storage. If you open the closet you can not get in the bathroom. The furniture is so old I thought it belong to my grandmother.the sleeper sofa and chair should be given to good will. ...

My friend and I sailed on this ship for the first time on October 18. I have been on 30 cruises and my friend on 25. This was the worst. Holland has such a good reputation but not for this ship. Embarcation & debarcation were a nightmare. We needed wheelchair assistance. It was a joke. I did a lot of loud talking to get something done. The handicapped cabin would not have accomodated a ...

Summary: HAL has gone downhill from our last cruise with them of 2 years ago. Food is mediocre and service while friendly has definitely been impacted by staff cuts. Many items that were free in the past are now up charges. This includes real coffee and the Canaletto restaurant. The Zuiderdam is a tired ship and definitely needs a long (non-cosmetic) dry-dock . Embarkation: Very ...

Our cruise was from December 10-21, however due to the continuous problems we encountered on-board, Holland America succumb to our request to depart the ship and fly us home on the 14th. One would ask how this could happen to such a highly regarded cruise line? Simple, the ship was not in dry-dock long enough to complete everything that needed to be done. The ship arrived to port late, we boarded ...

I'm a destination cruiser without brand loyalty, so I don't go on board to recreate Titanic, I go for the ports. I stayed in San Diego a couple of days before the cruise. Embarkation: Not terribly difficult, but signs and information would have been nice. We had to wait in a rather large open area, arranged into holding cells, so to speak. At least we could sit down, but it was rather warm ...

I have done this repo cruise from Lauderdale to Vancouver several times over the last 10 years. Last one on HAL was 6 years ago. I was very disappointed with the cutbacks that have taken place over this time. For example, no more Rosario quartet in the dining room, waiters no longer seat guests at the dinner table, no more lemonade on the prom deck, no chocolate truffles in Explorer lounge,no ...

I traveled with a friend and co-worker. We made our reservations through a friend of a friend of hers. The travel agent could not tell us anything about our flight arrangements until three weeks or so before we were scheduled to leave. We had chosen the no child left behind route of booking through Holland America. Then she (the travel agent) slept through our opportunity to up-grade. Marsha ...