We wanted a Panama canal cruise and picked Holland because we wanted to try them. We have been on 7 cruises before this on other cruise lines. There must be something wrong with the stabilization system on that ship. It never stopped rocking. 15 days of walking like you were drunk.
The night entertainment was cheap. Sitting through 45 minutes of piano playing by one man. On another night was ...
2nd time around exact same cruise 4 years apart, after the first we knew we loved the ship, the company the itinerary, planned the 2nd trip, picked the aft cabin on purpose to cruise the canal with a wonderful view...however, first week out of dry dock, boarded the ship (3 hours later than scheduled) and pool deck above our cabin closed the first 2 days, sanding and resealing the deck and pool ...
We spent approximately 2100.00 $ for two to experience shore excursions. What was stated online was not what we received for most of our excursions. We felt lied to. By day 3 we complained and it fell on deaf ears. By week 2 we complained again....and it fell on deaf ears. We weren't the only ones upset, as others on our excursions also complained. When Guest Services attempted to set up an ...
Wanted to do the Panama Canal cruise for a long time. The staff on the Eurodam were excellent. Monika, a waitress that works usually in the Tamarind was just great and always with a beautiful smile. Vojo and Alex Fitness Supervisors were excellent and very helpful. The massages were much to expensive. I mean $171.35 for a 50 minute massage that was not even good. I paid $166.75 for a manicure and ...
recommended by a friend but I will not recommend Our cabin was obstructed by a lifeboat and we were not told that. Bedding was not changed the full 2 weeks we were there. Very small smoking area and no smoking in the casino at all. I was not impressed with this cruise line at all and will not cruise again on Holland America. Nor will I recommend this line. Dr wait was more than 2 1/2 hours ...
We picked this cruise because of the where was going and Holland's history of great service and great dining. This was my 25th cruise, and it rates as number 25. The dining in the main dining room was terrible. The portions were tiny and the service was horrendous. One night we spent 2 hours waiting to eat. We couldn't get anyone to bring us water, fresh bread, or pour our wine. We finally ...
Wanted to visit certain Central American countries listed and also travel through the Panama Canal. This cruise seemed to fit the bill.
We have travelled extensively around the world but had not used HAL before.
Over all, the cruise never really exceeds a standard of OK which is disappointing given the price tag. Food had been distinctly better on other cruise lines and the rigmarole of ...
We chose HAL as we has never cruised with them before. We thought we would try a different cruise line as we have only ever cruised with Princess. A big mistake! What a disappointment! The zuiderdam is in the worst condition that we have ever experienced.
Our first cabin 6072 had wooden wedges inbetween the wall and the ceiling to try to stop the creaking in the ceiling. To no avail....hence ...
We liked the itinerary, 10 days in the southern Caribbean after a long winter.
Have been on many cruises, but this was the first and last for Holland America.
On the first day out we had a strong oil based paint smell in the room starting at 10 am.
Called there front desk, couldn't get an answer.
When I finally got a hold of some one at the front desk, they sent up an officer to ...
The rating of this ship is generous according to reviews. Service was awful to non existing. Out of 14 nights in dining room my husband only had one night where his iced tea or water was refilled. Gone are the days where customers mattered. Asked for condiments when I ordered dinner so I would have them. Never came with dinner either. Again, ignored and didn't give a damn for their customers. ...