Holland America Line Mexican Riviera Cruise Reviews

Space for everyone at the eclipse
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Machu Picchu
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Our stateroom.
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Cruiser Rating
3.8
Average
648 reviews

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1-10 of 40 Holland America Line Mexican Riviera Cruise Reviews


The Most Disappointing Travel/Cruise Experience Ever

Review for a Panama Canal & Central America Cruise on Nieuw Amsterdam

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H BRIAR
2-5 Cruises • Age 50s

I am incredibly disappointed, frustrated and feel ripped off that I paid full price for a Holland America Cruise, that did not cater to my age group, and had so many port stops cancelled. On top of this, the Shore Excursions advertised by Holland America on the Navigator App, and website were not what was delivered by the Tour Guides and the Greenhouse Spa experience was also very substandard. ...
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Sail Date: October 2023


Less than advertised, a huge dissapointment for the money spent

Review for a Panama Canal & Central America Cruise on Nieuw Amsterdam

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Unhappy canal cruiser
10+ Cruises • Age 70s

My experience on the Nieuw Amsterdad was far from what was advertised. I did not find the dining to be top notch. Pinnicle was very overrated. I tried the porkchop and needed a chainsaw to cut it. My wife tried the Hallibut and it was so dry you could use it as an ink blotter. The main dining room was mediocre at best. We were at sea 11 days of our 15 day cruise because 4 ports were ...
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Sail Date: October 2023


Very Disappointed

Review for a Panama Canal & Central America Cruise on Nieuw Amsterdam

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MALCOLM SOLWAY
2-5 Cruises • Age 60s

After booking and paying for this cruise, we got an update stating that our first port of call had been cancelled then a second port of call had also been cancelled, the replacement on the first port had been changed to Seattle, we live in Vancouver BC, the second cancellation no substitute provided. While on the ship other ports had also been cancelled one due to weather one because of civil ...
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Sail Date: October 2023

Traveled with disabled person


Just terrible

Review for a Hawaii Cruise on Koningsdam

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Psneed
2-5 Cruises • Age 50s

Left late Waiting hours for dinners Rude Hawaii guy A big sales pitch Late to first port causing us to miss excursion Same food over and over Insulting comedians Nothing to do on the way back Running out of stuff No room people everywhere overcrowded People holding reserving places with one person for ten or 12 people so you can’t find a place to sit for ...
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Sail Date: January 2023


Wanted to love, but never again with Holland

Review for a Mexican Riviera Cruise on Koningsdam

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jdomingi
2-5 Cruises • Age 50s

Let me start by saying that I really wanted and was looking forward to a wonderful cruise. I heard nothing but great reviews (mostly). This whole trip started before the pandemic as my fiancé, and I purchased a 17-day Hawaiian island cruise( we were going to marry and the cruise was our honeymoon) that was cancelled due to the pandemic (No fault of Holland). Long story short after fighting with ...
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Sail Date: November 2022

Cabin Type: Neptune Suite with Verandah


Too many passengers &/or too few experienced crew

Review for a Pacific Coastal Cruise on Koningsdam

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Privatej3
10+ Cruises • Age 70s

After having itineraries to Istanbul changed two years in a row, we had ‘some’ cruise credit expiring. The pacific coast cruise seemed like a remedy & we’ve never been on the Koningsdam. Perhaps the larger ship just isn’t for us. The crew seemed to be training while this ship sailed which resulted in inefficiency. Particularly popular food items frequently became unavailable. Long lines & ...
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Sail Date: November 2022

Cabin Type: Standard Interior Stateroom


Service was terrible

Review for a Pacific Coastal Cruise on Koningsdam

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scottb80
10+ Cruises • Age 70s

We've sailed on many HAL ships over the years and have to say we'll never sail again on the Konigsdam. Although the food was excellent, they've cut service to the point that hour waits for dinner were normal. Waiters and staff were obviously stressed and had too many tables to serve. I actually had to go to the assistant maître d' to get a coffee cup refilled at breakfast. No chocolates on the ...
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Sail Date: November 2022

Cabin Type: Verandah Stateroom

Traveled with children


Cruise nightmare

Review for a Panama Canal & Central America Cruise on Nieuw Amsterdam

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mmmillee
10+ Cruises • Age 60s

We chose this 17 day cruise because we wanted to go through the Panama Canal. We took a Holland America sponsored Zip Line tour in Costa Rica(41) of us. A torrential rain was predicted, but we were not made aware nor was the tour canceled.Dangerous rain including lightening dumped on us during the Zip Line. Of course, we were attached to metal lines with metal equipment. There was a flood of the ...
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Sail Date: October 2022

Cabin Type: Superior Verandah Suite

Traveled with disabled person


HAL has changed...and not for the better!

Review for a Panama Canal & Central America Cruise on Eurodam

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cruiser948
10+ Cruises • Age 60s

20 day transit from Vancouver to Ft. Lauderdale through the Panama Canal. This was our 30th HAL cruise, we are both 5 star mariners. Neptune Suite. Our boarding time was 10:00 am (priority boarding for Neptune Suite guests). We got to the Vancouver terminal at 10 am. Waited about 30 minutes before baggage screening opened. Ushered to another waiting area where we waited another 30 ...
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Sail Date: October 2022

Cabin Type: Neptune Deluxe Veranda Suite


Charged for mini bar which we did NOT use

Review for a Panama Canal & Central America Cruise on Eurodam

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richard36064
2-5 Cruises • Age 70s

The thing that topped off and overall bad cruise was a bogus charge of $70.21 for the use of our mini bar which we did not use. We attempted to have this charge reversed via our credit card company but HAL responded saying the the mini bar was not included in our drink package. Overall there were too many people on the cruise which made for a feeding frenzy at each and every meal. There was a ...
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Sail Date: October 2022

Cabin Type: Deluxe Ocean-View Verandah Stateroom


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