Stayed at Langham Place in Hong Kong prior to cruise for two days, really nice hotel great service and handy to shops etc.
First sight of Zaandam and we thought what have we done as its more than showing its age, first part of check in was a breeze but then deteriorated into a free for all to get on board when boarding was announced.No organization just people every where.
Once on ship we ...
Ship - Internally and externally TIRED.
Food - repetitive after first 14 days. Second 14 days food portions in Rotterdam greatly reduced and service also went downhill.
Cabin - tired and desperate for re-fit. Bedding needs replacing asap. Many had air con/heating problems.
Main complaints:
Ship Freezing for the first 14 days - 13 degrees C. in restaurant - had to wear jackets whenever we ...