Holland America Line Hawaii Cruise Reviews

My mom and I cruised previously with NCL, Royal Caribbean and Holland America Line. This was our eighth cruise overall and our second time on Zaandam. We have sailed on Zandaam about a year ago and we have enjoyed it but the latest 15-day Hawaii cruise was awful experience. After embarkation we were told that the staterooms are not ready and the crew told us to go up in the Lido buffet and ...

Feb. 5 departure for Hawaii on Ms Zaandam. There is no doubt that the 'technical difficulty' that delayed our departure from San Diego was related to the lack of hydraulics for the stabilizers (prevent side to side roll of ship). I understand that pitch (front to back movement is unavoidable), but the constant side to side roll as evidenced by one's feet and the motion of the water in the pools ...

The embarkation in San Diego was hectic. No provisions were made for people who had trouble walking or standing. Few chairs were available. When we got to our cabin, our toilet had a note saying it was broken. It was full to the brim. Why were we allowed to go to the cabin? How disgusting!! Obviously someone knew about the problem and should have addressed it before we arrived. The ship itself is ...