This was our first cruise so expectations were high. First and foremost all crew members were welcoming, kind, professional and very helpful. The stateroom had a veranda which was perfect, however, the bathroom shower curtain had some mold on it and should have been replaced. Housekeeping cleaned the room two times daily and did a good job. The Lido deck was crowded and often times it was a ...
Very nice ship, with lots of space per passenger, and quiet places to sit with views of the water. Very good service in cabin and restaurants. Disappointing entertainment; Lincoln Center no longer offered, and main stage entertainment was mediocre. Boarding process was uncomfortable, due to 2 ships at pier in San Diego, forcing us to wait 1.5-2.5 hours in the cold, rainy weather until we ...
Good crew, great route, good excursions, good food, but HAL does not protect the health of its passengers. So many sick people by the time we reached the middle of our 31-day cruise. Packed into the mainstage theatre shoulder to shoulder, it was a chorus of sick people coughing and hacking. Both of us got sick for over a week and most of the people we met on the ship were also sick with the ...
We had a great cruise! This was our second time on Holland America, we've been on several cruise lines including one of those "6 star luxury" lines and Holland is our top 2. The crew is absolutely the best, they are so friendly and always happy and taking care of the passengers. The food overall is very good and even after 31 days we were still enjoying it. We mainly had meals in the main dining ...
Our cruise was good. This was the longest cruise we've taken, 31 days. Our stateroom was nice. The bed was comfortable, although we did have it joined and there was a line down the middle. It wasn’t annoying though. Maybe if they put a mattress pad on then that would conceal it. We might have been able to get one but I didn’t ask. The pillows were really comfortable. There was plenty of room in ...
Warning, if you are one of the “IheartHAL” clan and constantly excusing any service issues to protect your diminishing loyalty benefits , please don't read on. You wont like it!
Like to share a recent experience on HAL Koningsdam. For balance we are in our early sixties, well travelled and cruised ( 30 plus sailings) but first time on HAL.
We wanted to visit South Pacific and unlike most ...
This was a fantastic 35 day cruise. Everything was not perfect but nothing in life ever is.
We flew into San Diego a day early and stayed at the Wyndham Bayside hotel that is right across the street from the pier.
The next morning we went right across the street to board the cruise. They were calling 4 and 5 star mariners first. Since we were 4 star we went right in. We had to wait ...
Amazing time!
Great food in all places
Great service all around
Ports, we love the Aqua Trax at Halfmoon Cay. We appreciated the clean up and move of clam shells down the beach.
Grand Turks- Margaritaville stay- their is a beach at Port. John Glenn exhibit to the right is cool then a smaller beach behind it.
Amber Cove - did a bus City tour. Tour guy Homberto was great. Stopped ...
The ship was clean and beautiful, everything seemed to be working, and the service was absolutely fabulous. The Eurodam is a little older now, but still very nice. On service, standouts were our cabin steward who helped our disabled mother very much in her suite, the management in the Tamarind, who went above and beyond, and the disembarkation help we received because we were traveling with a ...
To be fair the choice of this cruise was mine, to celebrate a significant birthday and then explore a part of the world I have always wanted to see. The itinerary was very attractive, as was the price when we booked. I was also drawn to the size of Westerdam, being a small ship. First things first, the lead up to the cruise was a daily argument with Holland America over needing visa's for some of ...