My background:
47, Family of 4, cruised on NCL, RCL, and MSC
embarkation and disembarkation
This was the smoothest part of the trip. Literally, it was the easiest I have ever seen on any cruise line. Everything is very orderly!
service
good, nothing to write home about, very typical except in the dinning room where none of the staff seemed to know where tables were located and ...
This is my 12th cruise and was excited to cruise Holland America as we had heard and read positive things.
Ship: Average decor. The ship interior is very dark except in the crows nest.
Cabin was nice with plenty of storage. Cabin stewards were excellent.
I don't know much about stabilization, but this ship had a lot of movement. At night it felt like someone was jumping on the bed ...
This 7 dy cruise was an anniversary cruise. Oct 21 thr 28th, 2023. The ship stayed at ft, lauderdale for 2.5 dys before the capt. Finally sent out a msg saying seaweed had clogged one of the engines, and we should be sailing later that evening so that was the reason that we were still docked? While the ship is still at port the casino can't open, stores aren't open. We were supposed to go to ...
We chose HAL because we sailed with them 10+ years ago and it was great then. Unfortunately it has changed a lot and this has been the most disappointing vacation in 43 years. We missed 2 out of 4 ports due to ship being docked for maintenance. And one stop is just the private island owned by Carnival and HAL and the stop at Grand Turk was hugely disappointing as it was only Americanized tourist ...
Ship limped it's way back into Fort Lauderdale just ahead of our cruise. Then we found out we would be staying 2 full days in Fort Lauderdale. We also found out that 2 of our most anticipated ports were then cancelled San Juan, Puerto Rico, and St. Thomas USVI. Our time on Grand Turk was cut from 7 hours to just over 4. Holland America (HAL) did add another stop instead - Nassau, Bahamas - ...
We were so disappointed with HAL, that we will not sail with them again. It was a 30 day cruise (the 16 Day Cruise listed here plus a 14 day cruise attached). This was our 4th cruise with them and prior to this, we couldn't say enough good things about them. This time, it was awful. There were many issues with the food, the entertainment, issues with our stateroom, rude behavior by staff (not the ...
First TA, right fare for an aft facing cabin on deck 8. Paid for HIA since no longer can bring on drinks. I did not get what I paid for. Changes were made to inclusions after I paid.wifi issues- no compensation, excursion cancelled- no appropriate substitution I was advised by shore excursion staff- so forfeited $120 OBC- would not let me use it for anything else and non refundable.
Could not ...
We just got off the ship after a 3 week transatlantic cruise from Ft Lauderdale to Barcelona.
The Oosterdam is becoming quite dilapidated. We encountered many serious infrastructure issues.
Firstly, there were many leaks that marred our cruising experience. The Lido dining room had water soaked carpeting that passengers were forced to walk on to get to the seating area.
We also ...
This was cruise #7 for us; however, our first with HAL. This was our least favorite of the cruise lines on which we have sailed. Specifically, reasons include, boring/lack luster entertainment, lack of on board activities and poor selection of food choices in dining room. We wanted to have a table for 2; did not want to share. We were made to feel that this was an imposition and unreasonable. ...
Awful! We had so many issues too numerous to name on this ship. We have said on 7 cruises and this was by far the worst. Seaview pool is not adults only. kids were there. Drink package...we had a hard time getting refills. Only until 10 at night, after that only after 6am. Ridiculous service at the bar areas. no hair dryer in the balcony cabins. had to ask for 1, took 2 days to get one. Dated ...