Holland America Line Cruise Reviews for Family to the Western Caribbean
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Cruiser Rating
4.0
Very Good
589 reviews
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1-10 of 589 Holland America Line Cruise Reviews for Family to the Western Caribbean
Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam
DruAR
2-5 Cruises • Age 40s
Let me first start off with the good: The crew was very nice on the ship (except the guest services). They pamper you like you are a Saint, even if you do not want it. The ship was clean and neat. They communicated very well with the guests on all activities and upcoming shows. There were plenty of elevators and the ship was not overly crowded. The rooms were good size and the internet was decent. ...
Read MoreSail Date: March 2024
Traveled with children
Review for a Caribbean - Southern Cruise on Eurodam
idyltimelg
10+ Cruises • Age 70s
This was our fourth HAL cruise, and we were very disappointed. Holland America has been wonderful in past years, and we have extolled it's virtues, but this Eurodam cruise seemed understaffed, and the service was lackadaisical at best. We booked a Signature Suite but found that it was just a larger verandah stateroom with absolutely no "suite" amenities.
Upon initial boarding, there was no ...
Read MoreSail Date: March 2024
Cabin Type: Superior Verandah Suite
Review for a Caribbean - Southern Cruise on Eurodam
Something about us
6-10 Cruises • Age 60s
The Eurodam and the Jewel of the seas are almost identical in size. The Jewel has a more customer friendly central area that can be used to host music and dance events, too. It has a larger outdoor pool with far more sunbeds than the Eurodam. The Eurodam has a more enclosed, covered pool area as if it was designed for overcast, chilly North Sea sailings. The Jewel also has a solarium type warm ...
Read MoreSail Date: January 2024
Cabin Type: Deluxe Ocean-View Verandah Stateroom
Review for a Caribbean - Southern Cruise on Eurodam
When and How
10+ Cruises • Age 60s
I swear that cruise lines encourage (or at least allow) employees to slack off, or more likely, weaponize incompetence on the first and last days of the cruise. After a smooth embarkation we were aghast that not only was the maître d’ not available to fix the incorrect dining assignment we had been given, but we were told to stand in two long lines that were both the wrong line. It turns out ...
Read MoreSail Date: January 2024
Review for a Caribbean - Western Cruise on Eurodam
missamarsh
6-10 Cruises • Age 50s
The Eurodam is a stately, well-kept ship. We very much enjoyed its classic ambiance and lovely public spaces. Embarkation was quick and flawless. Our rear verandah stateroom was immaculately appointed and our room stewards were top notch. The main dining room and Tamarind restaurant offered impressive fare.
But our experience included three major disappointments, and as such this was the ...
Read MoreSail Date: December 2023
Cabin Type: Deluxe Ocean-View Verandah Stateroom
Review for a Caribbean - Western Cruise on Eurodam
NancyM57
10+ Cruises • Age 60s
This was my first cruise since COVID, and all cruise ships may now be the same, but I really missed all the small niceties on this ship. We sailed with a group of 10 and were not able to secure any kind of set dining time, despite having a 2 year old in our group. This made each dinner time unnecessarily stressful, standing in line for "open dining" and hoping for a table within the next couple ...
Read MoreSail Date: December 2023
Traveled with children
Review for a Caribbean - Western Cruise on Nieuw Amsterdam
mfg63
2-5 Cruises • Age 60s
I am incredibly disappointed with HAL. I have traveled multiple times with this line and was always delighted.
That is not the case with my recent sailing on the Nieuw Amsterdam. Cleanliness was not a priority. In my cabin room, debris, old contacts, and gooey stuff were left in the trashcan, the bathroom floor wasn't clean, and neither was the area around the sink. The countertops in the ...
Read MoreSail Date: April 2023
Cabin Type: Deluxe Ocean-View Verandah Stateroom
Traveled with disabled person
Review for a Caribbean - Western Cruise on Nieuw Amsterdam
Charliebooks
2-5 Cruises • Age 40s
Stateroom 61** on April 2 sailing.
Chose this cruise for its itinerary.
The good:
-Room steward for our Stateroom 61** (Yurid?) was outstanding.
-Tamarind restaurant - Bonita and Ing Ing were five star servers
-Butler who was assigned to us for Half Moon Cay - Alvin - was outstanding
-Deck 11/explorer lounge is a beautifully kept place.
-Timely room service every morning ...
Read MoreSail Date: April 2023
Cabin Type: Superior Verandah Suite
Traveled with children
Review for a Caribbean - Western Cruise on Nieuw Amsterdam
Jean Byrnell
2-5 Cruises • Age 80s
We went on this cruise as part of a charter
The staff was delightful, and our cabin certainly fine, except for the last night when we were flooded by water from overhead
The aspect of this cruise we did not care for was that there were so many extra charges. All alcohol was an extra charge drinking water was an extra charge. The food was lovely in the dining room, but the dining room was ...
Read MoreSail Date: March 2023
Cabin Type: Interior Stateroom
Traveled with disabled person
Review for a Caribbean - Western Cruise on Nieuw Amsterdam
glorialagos
10+ Cruises • Age 20s
My friend and I were on Rotterdam last February and loved it. We want the "mature" passengers of Holland so this itinerary looked perfect for this year's birthday cruise.
We originally booked a verandah on deck 4. We were offered an upgrade about 3 weeks out which we did not take, again the next week, and finally we were offered a third upgrade and we took it ($559 per person to upgrade to a ...
Read MoreSail Date: February 2023
Cabin Type: Standard Interior Stateroom
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