This was our first cruise so expectations were high. First and foremost all crew members were welcoming, kind, professional and very helpful. The stateroom had a veranda which was perfect, however, the bathroom shower curtain had some mold on it and should have been replaced. Housekeeping cleaned the room two times daily and did a good job. The Lido deck was crowded and often times it was a ...
It was our 5th cruise on Holland. We had been sailing Royal since pandemic, but got a casino offer from Holland. We've always enjoyed Holland and this gave us a chance to get our foot in the door. We booked Club Orange and were not disappointed. Booked Have It All, probably not do in future, we get drinks in casino. We were worried after posts said drinks were only for 1 person, but they were ...
Another flawless dash down to Mexico and back home, and now some fresh feedback for the Bridge, as well as words for future guests. First, the staff of course. Predictably, guests are treated like gold; food is varied and superior to anything our party generally enjoys while home-bound; services from pingpong scholarship to spa, from massage to informing linedance tendencies... All of it, ...
Very nice ship, with lots of space per passenger, and quiet places to sit with views of the water. Very good service in cabin and restaurants. Disappointing entertainment; Lincoln Center no longer offered, and main stage entertainment was mediocre. Boarding process was uncomfortable, due to 2 ships at pier in San Diego, forcing us to wait 1.5-2.5 hours in the cold, rainy weather until we ...
Let me first start off with the good: The crew was very nice on the ship (except the guest services). They pamper you like you are a Saint, even if you do not want it. The ship was clean and neat. They communicated very well with the guests on all activities and upcoming shows. There were plenty of elevators and the ship was not overly crowded. The rooms were good size and the internet was decent. ...
This was our fourth HAL cruise, and we were very disappointed. Holland America has been wonderful in past years, and we have extolled it's virtues, but this Eurodam cruise seemed understaffed, and the service was lackadaisical at best. We booked a Signature Suite but found that it was just a larger verandah stateroom with absolutely no "suite" amenities.
Upon initial boarding, there was no ...
Warning, if you are one of the “IheartHAL” clan and constantly excusing any service issues to protect your diminishing loyalty benefits , please don't read on. You wont like it!
Like to share a recent experience on HAL Koningsdam. For balance we are in our early sixties, well travelled and cruised ( 30 plus sailings) but first time on HAL.
We wanted to visit South Pacific and unlike most ...
This 35 day Hawaii/French Polynesia cruise was our longest ever and our 19th cruise overall on many different lines (Carnival, Celebrity, Cunard, NCL, Princess and Royal Caribbean).
We flew from Ontario to San Diego 3 days before the cruise and stayed at the Old Town Inn which was a great location to tour the city. We walked to historic Old Town and took the trolly tour to all the popular ...
This was a fantastic 35 day cruise. Everything was not perfect but nothing in life ever is.
We flew into San Diego a day early and stayed at the Wyndham Bayside hotel that is right across the street from the pier.
The next morning we went right across the street to board the cruise. They were calling 4 and 5 star mariners first. Since we were 4 star we went right in. We had to wait ...
Amazing time!
Great food in all places
Great service all around
Ports, we love the Aqua Trax at Halfmoon Cay. We appreciated the clean up and move of clam shells down the beach.
Grand Turks- Margaritaville stay- their is a beach at Port. John Glenn exhibit to the right is cool then a smaller beach behind it.
Amber Cove - did a bus City tour. Tour guy Homberto was great. Stopped ...