Holland America Line Family Cruises Reviews

This was our first cruise so expectations were high. First and foremost all crew members were welcoming, kind, professional and very helpful. The stateroom had a veranda which was perfect, however, the bathroom shower curtain had some mold on it and should have been replaced. Housekeeping cleaned the room two times daily and did a good job. The Lido deck was crowded and often times it was a ...

12 years ago we started our first cruise with this line (to Norway) and we loved it , after few cruises with other lines we decided to go back to Holland America , because of our first good experience with them. This time we were unpleasantly surprised that for 12 years the standards have dropped significantly , instead of improving. On the first minute of the cruise we were very disappointed to ...

It was our 5th cruise on Holland. We had been sailing Royal since pandemic, but got a casino offer from Holland. We've always enjoyed Holland and this gave us a chance to get our foot in the door. We booked Club Orange and were not disappointed. Booked Have It All, probably not do in future, we get drinks in casino. We were worried after posts said drinks were only for 1 person, but they were ...

Another flawless dash down to Mexico and back home, and now some fresh feedback for the Bridge, as well as words for future guests. First, the staff of course. Predictably, guests are treated like gold; food is varied and superior to anything our party generally enjoys while home-bound; services from pingpong scholarship to spa, from massage to informing linedance tendencies... All of it, ...

Very nice ship, with lots of space per passenger, and quiet places to sit with views of the water. Very good service in cabin and restaurants. Disappointing entertainment; Lincoln Center no longer offered, and main stage entertainment was mediocre. Boarding process was uncomfortable, due to 2 ships at pier in San Diego, forcing us to wait 1.5-2.5 hours in the cold, rainy weather until we ...

Overall a very mediocre cruise - nothing special Cruised with Holland America 10 years ago and it's not as good then. The points: 1) We were also charged for Crew Appreciation even though our Have It All package booked through IGLU stated this was included. It was only removed after we queried this with Guest Relations, although we did tip the cabin staff personally. 2) During the cruise, ...

We’re do I start, this our first cruise and our last with Holland America. First the good, outside cabin good with great steward; have it all package good value and Wi-Fi actually worked throughout the ship. Specially dining was excellent. Band in the rolling stone lounge excellent but that’s about it. Dining in the main venues was an experience to be missed. Lack of organisation and it appeared ...

Let me first start off with the good: The crew was very nice on the ship (except the guest services). They pamper you like you are a Saint, even if you do not want it. The ship was clean and neat. They communicated very well with the guests on all activities and upcoming shows. There were plenty of elevators and the ship was not overly crowded. The rooms were good size and the internet was decent. ...

This was our fourth HAL cruise, and we were very disappointed. Holland America has been wonderful in past years, and we have extolled it's virtues, but this Eurodam cruise seemed understaffed, and the service was lackadaisical at best. We booked a Signature Suite but found that it was just a larger verandah stateroom with absolutely no "suite" amenities. Upon initial boarding, there was no ...

Cruising is a game of expectations as with most things in life. Having previously sailed on freestyle ships, that are often looked down on, we expected a little more from our first Holland America experience. So this review is more related to how we were disillusioned with “traditional old school” cruising. Embarkation in Hong Kong. Not a drop of water or morsel of a snack for guests waiting ...