We cruise a lot and travelled on the Holland America line before covid and it was fine. However this most recent trip was disappointing and an exercise in money-grabbing. The menu did not change the entire trip, that is to say French onion soup was the ONLY soup on offer for the duration - how difficult is it to make another type of soup? On the first day I asked for the herring but was told it ...
did this trip four years ago same ship different ports all tender ports missed ,food quality no where what it was, cost cutting all across the board...the room stewards have to attend to even more rooms and dining room staff are less...trivia in the overcrowded small bar down stairs deck two opposite the casino not in crows nest any more...waited for shore days for a beer as two to three for the ...
Warning, if you are one of the “IheartHAL” clan and constantly excusing any service issues to protect your diminishing loyalty benefits , please don't read on. You wont like it!
Like to share a recent experience on HAL Koningsdam. For balance we are in our early sixties, well travelled and cruised ( 30 plus sailings) but first time on HAL.
We wanted to visit South Pacific and unlike most ...
This 35 day Hawaii/French Polynesia cruise was our longest ever and our 19th cruise overall on many different lines (Carnival, Celebrity, Cunard, NCL, Princess and Royal Caribbean).
We flew from Ontario to San Diego 3 days before the cruise and stayed at the Old Town Inn which was a great location to tour the city. We walked to historic Old Town and took the trolly tour to all the popular ...
This was a fantastic 35 day cruise. Everything was not perfect but nothing in life ever is.
We flew into San Diego a day early and stayed at the Wyndham Bayside hotel that is right across the street from the pier.
The next morning we went right across the street to board the cruise. They were calling 4 and 5 star mariners first. Since we were 4 star we went right in. We had to wait ...
Amazing time!
Great food in all places
Great service all around
Ports, we love the Aqua Trax at Halfmoon Cay. We appreciated the clean up and move of clam shells down the beach.
Grand Turks- Margaritaville stay- their is a beach at Port. John Glenn exhibit to the right is cool then a smaller beach behind it.
Amber Cove - did a bus City tour. Tour guy Homberto was great. Stopped ...
Here’s what I wish I knew before I went. Excellent location for access to the front of the ship, spa, wet steam, dry sauna, hydro pool, gym, kid-free sundeck on deck 12. The food was excellent everyday except the first day in the Lido. On that day I got the lasagna from the buffet that was not very good. However I was told the lasagna in the dining room was much much better. In fact the lasagna ...
The ship was clean and beautiful, everything seemed to be working, and the service was absolutely fabulous. The Eurodam is a little older now, but still very nice. On service, standouts were our cabin steward who helped our disabled mother very much in her suite, the management in the Tamarind, who went above and beyond, and the disembarkation help we received because we were traveling with a ...
My wife and I try to take a “find the Sun” activity around February to get away from the Northwest Indiana winter. This year it was the 18 day Hawaii from San Diego back to San Diego. This was also our fourth HAL cruise in five months. With over 50 cruises under our collective belts, this one goes down toward the bottom of the list.
HAL cannot be held accountable for the weather and I do not ...
We were in a mid-ship Neptune Suite across from the Neptune Lounge. We are both in our mid-to-late 70’s and are 4-star Mariners with Holland American. This was our 8th HAL cruise, all of which have been in Neptune Suites. We left San Diego on January 27, 2024 for an 18-day round-trip cruise to Hawaii.
If this had been our very first cruise, I might have rated this a bit higher. But when ...