Holland America Line Family Cruises Reviews

The timings for meal were restrictive for us.
Photo Credit: briansnel
Buffet breakfast was not up to standard.
Photo Credit: briansnel
Smoking area was best we ever experienced.
Photo Credit: briansnel
Nice ports!
Photo Credit: Martin Niemoller
Cruiser Rating
3.9
Average
6,000 reviews

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1-10 of 6,001 Holland America Line Family Cruises Reviews


Never Again!

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

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DruAR
2-5 Cruises • Age 40s

Let me first start off with the good: The crew was very nice on the ship (except the guest services). They pamper you like you are a Saint, even if you do not want it. The ship was clean and neat. They communicated very well with the guests on all activities and upcoming shows. There were plenty of elevators and the ship was not overly crowded. The rooms were good size and the internet was decent. ...
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Sail Date: March 2024

Traveled with children


Blah trip. Decline in service, food, value.

Review for a Caribbean - Southern Cruise on Eurodam

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idyltimelg
10+ Cruises • Age 70s

This was our fourth HAL cruise, and we were very disappointed. Holland America has been wonderful in past years, and we have extolled it's virtues, but this Eurodam cruise seemed understaffed, and the service was lackadaisical at best. We booked a Signature Suite but found that it was just a larger verandah stateroom with absolutely no "suite" amenities. Upon initial boarding, there was no ...
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Sail Date: March 2024

Cabin Type: Superior Verandah Suite


Expected more - Got a whole lot less.

Review for a Asia Cruise on Westerdam

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briansnel
10+ Cruises • Age 50s

Cruising is a game of expectations as with most things in life. Having previously sailed on freestyle ships, that are often looked down on, we expected a little more from our first Holland America experience. So this review is more related to how we were disillusioned with “traditional old school” cruising. Embarkation in Hong Kong. Not a drop of water or morsel of a snack for guests waiting ...
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Sail Date: March 2024

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Not the Cruise line it used to be

Review for a Asia Cruise on Westerdam

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Danell64
10+ Cruises • Age 80s

We cruise a lot and travelled on the Holland America line before covid and it was fine. However this most recent trip was disappointing and an exercise in money-grabbing. The menu did not change the entire trip, that is to say French onion soup was the ONLY soup on offer for the duration - how difficult is it to make another type of soup? On the first day I asked for the herring but was told it ...
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Sail Date: March 2024

Cabin Type: Neptune Deluxe Verandah Suite


HAL not what they were

Review for a Australia & New Zealand Cruise on Noordam

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linesman 1
10+ Cruises • Age 60s

did this trip four years ago same ship different ports all tender ports missed ,food quality no where what it was, cost cutting all across the board...the room stewards have to attend to even more rooms and dining room staff are less...trivia in the overcrowded small bar down stairs deck two opposite the casino not in crows nest any more...waited for shore days for a beer as two to three for the ...
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Sail Date: February 2024

Cabin Type: Large Outside Stateroom (fully obstructed views)


Nieuw Amsterdam Food, NeptuneSuite/Lounge, Sundeck

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

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Murphysmessage
First Time Cruiser • Age 60s

Here’s what I wish I knew before I went. Excellent location for access to the front of the ship, spa, wet steam, dry sauna, hydro pool, gym, kid-free sundeck on deck 12. The food was excellent everyday except the first day in the Lido. On that day I got the lasagna from the buffet that was not very good. However I was told the lasagna in the dining room was much much better. In fact the lasagna ...
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Sail Date: February 2024

Traveled with disabled person


Our good and Oops!

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

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Zeecook
2-5 Cruises • Age 60s

Amazing time! Great food in all places Great service all around Ports, we love the Aqua Trax at Halfmoon Cay. We appreciated the clean up and move of clam shells down the beach. Grand Turks- Margaritaville stay- their is a beach at Port. John Glenn exhibit to the right is cool then a smaller beach behind it. Amber Cove - did a bus City tour. Tour guy Homberto was great. Stopped ...
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Sail Date: February 2024


HAL offers terrific service, but needs improvement

Review for a Caribbean - Southern Cruise on Eurodam

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ant711
First Time Cruiser • Age 50s

The ship was clean and beautiful, everything seemed to be working, and the service was absolutely fabulous. The Eurodam is a little older now, but still very nice. On service, standouts were our cabin steward who helped our disabled mother very much in her suite, the management in the Tamarind, who went above and beyond, and the disembarkation help we received because we were traveling with a ...
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Sail Date: February 2024

Traveled with disabled person


Koningsdam 18-night Hawaiian Cruise

Review for a Hawaii Cruise on Koningsdam

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ElEl
First Time Cruiser • Age 70s

We were in a mid-ship Neptune Suite across from the Neptune Lounge. We are both in our mid-to-late 70’s and are 4-star Mariners with Holland American. This was our 8th HAL cruise, all of which have been in Neptune Suites. We left San Diego on January 27, 2024 for an 18-day round-trip cruise to Hawaii. If this had been our very first cruise, I might have rated this a bit higher. But when ...
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Sail Date: January 2024


Did not live up to expectations.

Review for a Hawaii Cruise on Koningsdam

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4405
First Time Cruiser • Age 70s

My wife and I try to take a “find the Sun” activity around February to get away from the Northwest Indiana winter. This year it was the 18 day Hawaii from San Diego back to San Diego. This was also our fourth HAL cruise in five months. With over 50 cruises under our collective belts, this one goes down toward the bottom of the list. HAL cannot be held accountable for the weather and I do not ...
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Sail Date: January 2024


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