Holland America Line Family Cruises Reviews

Space for everyone at the eclipse
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Machu Picchu
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Our stateroom.
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Photo Credit: jstella
Cruiser Rating
3.9
Average
6,011 reviews

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11-20 of 988 Holland America Line Family Cruises Reviews


Not the HAL we once knew!

Review for a Hawaii Cruise on Koningsdam

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Alf1951
10+ Cruises • Age 80s

Hawaii was on our bucket list and we had the time for 16 days. HAL made it seem longer! This was cruise 17 for us. Third on HAL. No rookies here! On all the best lines e.g. Viking. HAL has cut back too far. Loss of Lincoln Center is a good example. $4 extra charge for orange juice is another. Cruise featured chaos at embarkcation and 3 1/2 hour delay in leaving SAN. During cruise ship had ...
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Sail Date: December 2023

Cabin Type: Verandah Stateroom

Traveled with disabled person


The Staff made made the cruise better

Review for a Mexican Riviera Cruise on Koningsdam

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Splash007
6-10 Cruises • Age 70s

We had never cruised the Mexican Riviera. We had a cruise credit so it looked like a relaxing cruise. This was our cruise on the Koningsdam...we had booked a cruise on its maiden voyage but had to cancel. But we didn't start off the cruise on a positive note. The embarkation was horrible. It was the worst experience of the 6 cruises we have experienced on Holland America. We were in line from ...
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Sail Date: November 2023

Cabin Type: Verandah Stateroom


Good and Bad on this cruise

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

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HVAC4life
2-5 Cruises • Age 40s

First of all we booked through a travel agent and sometime between the booking and our actual cruise the itinerary changed. Our itinerary first was Half Moon Cay, sea day, St Thomas, San Juan, Turks, sea day then back. It ended up being Half Moon Cay, Turks, San Juan, St Thomas, sea day, sea day then back. I was not informed about the change so our tours were not aware of the change either. I more ...
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Sail Date: November 2023

Cabin Type: Deluxe Spa Ocean-View Verandah Stateroom

Traveled with children


Average Cruise for a Good Price

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

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Must Have Donuts
First Time Cruiser • Age 60s

This was our second cruise on the Nieuw Amsterdam and we would rate our experiences as average, to slightly above average. The ship and cabins are kept very well maintained and clean. In general, the crew are hard workers and pleasant. The embarkation and debarkation processes were excellent. The specialty restaurant food was good. The food in the main dining rooms and buffet is average but ...
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Sail Date: November 2023

Traveled with children


Not my favourite, but met most of my needs/wants

Review for a Asia Cruise on Westerdam

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TheSuiteLife4Me
2-5 Cruises • Age 50s

My mother and I selected this cruise date / itinerary 12 months before departure. It included Japan and Hong Kong which were key to our travel desires. Let’s start with the challenges. We booked a “Guaranteed Oceanview Room”. Mistake. Should have selected our room at reservation. We were upgraded to a Verandah room directly under the pool deck. The deck scraping at odd hours was not ...
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Sail Date: October 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom



Not what we paid for

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

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Sixpackpete
10+ Cruises • Age 60s

We selected this cruise based on reviews and advice from past guests. The cruise was reduced from 7 days to 5 days due to the need to repair the azipod propulsion system which took 2 days to complete thereby making the ship a floating hotel. In addition to shortening the cruise they altered the itinerary to one which was far less desirable for our group and probably everyone aboard. We had ...
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Sail Date: October 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Good but some disappointments

Review for a Panama Canal & Central America Cruise on Eurodam

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cassandra44
10+ Cruises • Age 80s

We chose the 20 day repositioning cruise from Vancouver to Ft Lauderdale mainly for an opportunity to relax and be pampered..not as much for the ports of call en route. My husband has mobility issues and we didn’t expect to do many excursions ( I did 3 and he, 2). We welcomed days at sea. We chose a Signature suite because more spacious. The bathroom was lovely and we did like extra room ...
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Sail Date: October 2023

Traveled with disabled person


dissapointed

Review for a Hawaii Cruise on Koningsdam

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ah2001
10+ Cruises • Age 70s

Wanted to see Hawaii. Twice we requested wake up calls and did not receive.Holland web site advertises Dutch Cafe 16 Dutch and Belgium beers with 4 on tap. DID NOT HAVE. Met with beverage manager his answer was they were ordered but not sent. Hard to believe a company as big as CARNIVAL{who owns holland} can't get what they order covid is over. Food variety at Lido dining poor.Taramand fee ...
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Sail Date: October 2023

Cabin Type: Verandah Stateroom


Some hits, some misses

Review for a Asia Cruise on Westerdam

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RDMACKAY
6-10 Cruises • Age 60s

Westerdam is an old ship. It appears that the latest refresh was for the main areas as they were all very nice and clean. The cabin certainly could use a refresh. The bathtub is very shallow so there is no way an adult can take a bath in there. The food was as expected although it appears that the meals in the main dining room have shrunk about 40%. There appears to be less waiters with ...
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Sail Date: October 2023

Cabin Type: Large Outside Stateroom (partial sea views)


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