We chose this cruise and the cruiseline because of tbe itinerary. Before start of the cruise we already received change of itinerary whereby 1 port of call was cancelled. During the cruise 2 other ports of call (out of 6 remaining!) were cancelled (due to wrather conditions and mechanical problems to the ship) and 1 was changed due to political troubles. As a compensation we received 200 USD non ...
We were excited to be on Zuiderdam on Aug 26, from Boston up to Quebec city. While the ship was nice and in good shape for being a few years old, it was the service and our cabin that disappointed us.
Pros:
- ship was in good shape.
- Our inside cabin was roomy for 4.
- good communication and service once we got quarantined in our inside cabin half way through the cruise (not ...
Well....I figured Holland was on the upper end of the cruise lines so we booked a 7 day to Alaska on the Eurodam. I gotta tell you, I go on cruises to enjoy the hell out of the food. This was a MAJOR disappointment! I will say that the "sit down" Dining Room food overall was pretty good, but we like to do the buffet mostly. Holland (at least on this ship) has one of the crew "serving" ...
We chose this cruise because our local AAA office hosted a Holland America‘s presentation. One of the benefits they claim of booking with Holland America was that they were the only ship that actually docked at port, without having to tender passengers to land. This was actually not true, many other cruise ships were able to dock without tendering their passengers.
My first negative experience ...
We wanted to try Holland America after a four year pause. Short cruise in Alaska.
We booked a Neptune suite. The cabin is typical for a Neptune; well maintained, clean, and serviced by an experienced pair of cabin attendants. The Neptune Lounge was as well. On boarding we had only one lunch option, the Lido. It was overcrowded, seating was non-existent, and the food looked unappetizing. ...
Having been on several other Holland America cruises, this one was a great disappointment. There was a distinct lack of activities during the day, bingo & trivia were the only ones available other than fitness. The cooking & computer classes from the past were no longer offered. Food (other than Pinnacle Restaurant) was average, however the service was still excellent by the wait staff, with the ...
Splurged and took my wife on her first cruise and try and pamper her some with a bamboo spa massage as well as a mani-pedi, which were paid in advance t our sailing. After both treatments, my wife was bruised on the back of her legs from the massage and her hands and feet were slightly bruised as well. While walking on different deck while the crew were working to keep the ship clean, the solvent ...
I had just sailed this exact ship with the exact itinerary 9 months earlier, and noticed quite a few changes for the worse. As expected, the price of cruise\ing has increased dramatically in a very short period of time, which I could sorta live with, if I was still given the same product as before. This was not the case. In the pay restaurants (Pinnacle) you are limited to just one appetizer ...
We chose Holland America line as we were told it was the best value in our price range. Overall the cruise was good. Staff was friendly and helpful. Premium restaurants were great and were very accommodating. Main dining and buffet is as you would expect. Entertainment was good but didn’t offer any real variety and with a ship full of folks everything was crowded. The excursions were the best part ...
We spent a lot of time, choosing this cruise and the reputation of Holland America was a major factor. It was a bucket list item, a once in a lifetime, “let’s go see Alaska”, and we took our adult handicapped nephew with us. We are his guardians and could not have been more clear with Holland America regarding our nephews limitations and the necessity for adjoining rooms, even calling several ...