Holland America Line Family Cruises Reviews

Space for everyone at the eclipse
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Machu Picchu
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Our stateroom.
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Cruiser Rating
3.9
Average
6,011 reviews

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11-20 of 532 Holland America Line Family Cruises Reviews


Absolutely disappointin

Review for a Panama Canal & Central America Cruise on Nieuw Amsterdam

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KAATJE67
10+ Cruises • Age 50s

We chose this cruise and the cruiseline because of tbe itinerary. Before start of the cruise we already received change of itinerary whereby 1 port of call was cancelled. During the cruise 2 other ports of call (out of 6 remaining!) were cancelled (due to wrather conditions and mechanical problems to the ship) and 1 was changed due to political troubles. As a compensation we received 200 USD non ...
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Sail Date: October 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Just ok on Zuiderdam. Beware anytime dining

Review for a Canada & New England Cruise on Zuiderdam

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steveod
10+ Cruises • Age 20s

We were excited to be on Zuiderdam on Aug 26, from Boston up to Quebec city. While the ship was nice and in good shape for being a few years old, it was the service and our cabin that disappointed us. Pros: - ship was in good shape. - Our inside cabin was roomy for 4. - good communication and service once we got quarantined in our inside cabin half way through the cruise (not ...
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Sail Date: August 2023


Very clean ship, crew was great, the food was not good

Review for a Alaska Cruise on Eurodam

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moenarc60
10+ Cruises • Age 60s

Well....I figured Holland was on the upper end of the cruise lines so we booked a 7 day to Alaska on the Eurodam. I gotta tell you, I go on cruises to enjoy the hell out of the food. This was a MAJOR disappointment! I will say that the "sit down" Dining Room food overall was pretty good, but we like to do the buffet mostly. Holland (at least on this ship) has one of the crew "serving" ...
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Sail Date: August 2023

Cabin Type: Large Ocean-View Stateroom


Incompetent excursion staff

Review for a Alaska Cruise on Eurodam

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AvaZella
2-5 Cruises • Age 60s

We chose this cruise because our local AAA office hosted a Holland America‘s presentation. One of the benefits they claim of booking with Holland America was that they were the only ship that actually docked at port, without having to tender passengers to land. This was actually not true, many other cruise ships were able to dock without tendering their passengers. My first negative experience ...
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Sail Date: August 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Holland America Needs To Work On Improving Their Customer Experience and Food

Review for a Alaska Cruise on Westerdam

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reelfast
10+ Cruises • Age 70s

We wanted to try Holland America after a four year pause. Short cruise in Alaska. We booked a Neptune suite. The cabin is typical for a Neptune; well maintained, clean, and serviced by an experienced pair of cabin attendants. The Neptune Lounge was as well. On boarding we had only one lunch option, the Lido. It was overcrowded, seating was non-existent, and the food looked unappetizing. ...
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Sail Date: July 2023

Cabin Type: Neptune Deluxe Verandah Suite


Disappointed

Review for a Alaska Cruise on Noordam

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dogmother1
6-10 Cruises • Age 70s

Having been on several other Holland America cruises, this one was a great disappointment. There was a distinct lack of activities during the day, bingo & trivia were the only ones available other than fitness. The cooking & computer classes from the past were no longer offered. Food (other than Pinnacle Restaurant) was average, however the service was still excellent by the wait staff, with the ...
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Sail Date: July 2023


Great cabin stewards but that it.

Review for a Alaska Cruise on Westerdam

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msim59
6-10 Cruises • Age 60s

Splurged and took my wife on her first cruise and try and pamper her some with a bamboo spa massage as well as a mani-pedi, which were paid in advance t our sailing. After both treatments, my wife was bruised on the back of her legs from the massage and her hands and feet were slightly bruised as well. While walking on different deck while the crew were working to keep the ship clean, the solvent ...
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Sail Date: July 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Get Ready for Cutbacks!

Review for a Alaska Cruise on Eurodam

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panther61
10+ Cruises • Age 60s

I had just sailed this exact ship with the exact itinerary 9 months earlier, and noticed quite a few changes for the worse. As expected, the price of cruise\ing has increased dramatically in a very short period of time, which I could sorta live with, if I was still given the same product as before. This was not the case. In the pay restaurants (Pinnacle) you are limited to just one appetizer ...
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Sail Date: June 2023


Bob Voyage Baggage

Review for a Alaska Cruise on Nieuw Amsterdam

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MMcruiser23
2-5 Cruises • Age 70s

We chose Holland America line as we were told it was the best value in our price range. Overall the cruise was good. Staff was friendly and helpful. Premium restaurants were great and were very accommodating. Main dining and buffet is as you would expect. Entertainment was good but didn’t offer any real variety and with a ship full of folks everything was crowded. The excursions were the best part ...
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Sail Date: May 2023


One Fiasco After Another

Review for a Alaska Cruise on Noordam

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wanda1101
2-5 Cruises • Age 60s

We spent a lot of time, choosing this cruise and the reputation of Holland America was a major factor. It was a bucket list item, a once in a lifetime, “let’s go see Alaska”, and we took our adult handicapped nephew with us. We are his guardians and could not have been more clear with Holland America regarding our nephews limitations and the necessity for adjoining rooms, even calling several ...
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Sail Date: May 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom

Traveled with disabled person


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