We (two couples) recently completed a 22 a day Mediterranean cruise on the Noordam, Holland America Line (HAL).
All of the party have previously had cruises on other cruise lines and as HAL had been recommended for providing 5 star service we gave it a go.
It is our opinion that HAL is very money orientated, e.g. charging a Hotel Service and also a 15% surcharge on services. The port transfers ...