Holland America Line Europe Cruise Reviews

I would recommend you pick a different ship and even a different cruise line completely. It is really that bad. The worse of the worst? The food. The overall food quality and selection is poor. Not what you would expect from HAL. The food is either way overcooked or undercooked. The service is slow and there are way too many mistakes. Seriously it is a cruise where you actually dread meal time. On ...

Although we've been to the other cities on the itinerary, we were attracted to this one because it featured two cities that we wanted to visit --- Istanbul and Barcelona. Our experience was a combintation of surprise, disappointment, a little anger, and some light-hearted moments. We have never traveled on HAL before, so we didn't know what to expect. The embarcation point and procedure should ...

Good points - The ship is fairly new and well appointed. - The service staff are very friendly and try very hard. - Food quality is good. The bad points - Organisation on the ship is sub standard. - The Lido kept some really strange hours - for example closing for diner at 8:30 pm which one would expect is peak time Really bad points - For the first half of the cruise ...

There was limited entertainment to other cruises I was on. Shortly before the departure I checked the ship's website to find out about the ship's entertainment and saw there were live music concerts at the "Lincoln" stage as well as BBC Nature Programs. Both these were actually false advertisement -the ship had neither. The entertainment that was available was limited to shows on the main ...

The food was great The staff were great The room was great But the entertainment was extremely poor - and what little was there - was repetitive and not good. We met many people on board that stated they would never travel with Holland America again - because of the lack of entertainment. There wasn't even anyone that we could go to make a complaint. I tried to get onto the ...

Itinerary Sail from Copenhagen, Denmark Sea Day Visby, Gotland,Sweden - cancelled due to high waves Riga, Latvia Sea Day Helsinki, Finland Stockholm, Sweden Cruising Stockholm Archipelago Sea Day Warnemunde (Berlin), Germany Kiel (Hamburg), Germany Copenhagen, Denmark The boarding process was smooth and we did not wait long we arrived after 3 pm so most ...

We were really looking forward to this cruise. Great itinerary with Copenhagen, Norway, Iceland and Scotland. Despite a decent off ship experience we did not enjoy the ship - Recent poor reviews are accurate. It is consistently inconsistent and not at the standard of competitors. Feels like they are trying to please everyone and ultimately pleasing no one. - ship felt dreary and dowdy. Does ...

This was our 5th HAL cruise and will probably be our last. Firstly, one of our main reasons for choosing HAL was the Lincoln Center Stage which has now been discontinued. As we are not fans of loud rock or blues music, that didn't leave us many music offerings on board that we could enjoy. We had always enjoyed Lincoln Center stage's performances and the high level of musicianship. But I ...

We are 3 star, almost 4 star mariners. We like Holland America for its itineraries and its staff. Let me be clear: for the most part we enjoyed our cruise. Our cabin was very comfortable and spotless. Our stewards were very customer oriented. Our excursions were great fun. However, from the beginning things were not as good as they used to be. Embarkation with Orange Status should have been ...

Beware of this ship!!! My cruise began with a huge stain on the couch in our stateroom. I also got food poisoning and as a result I was unable to go on the tour we had scheduled for the next day. I requested a refund but they denied it. The service was sub par but they still charged us $32 per day for poor service. The crew was unable to help with basic questions. In the dining room I asked that ...