About Us: We are 60 and recently retired. This was our 28th cruise but only our 2nd on Holland America. We sailed with them to Alaska in 2008 and had a marvelous time.
Pros: The ship was immaculate. Embarkation and debarkation were effortless. Cabin was ready at 12:30. Balcony cabin was clean, well designed and the shower was fantastic. Loved the chairs on the balcony. Anytime dining ...
Let me first start off with the good: The crew was very nice on the ship (except the guest services). They pamper you like you are a Saint, even if you do not want it. The ship was clean and neat. They communicated very well with the guests on all activities and upcoming shows. There were plenty of elevators and the ship was not overly crowded. The rooms were good size and the internet was decent. ...
We took this cruise as a "back-to-back" cruise with a 15 Day Panama Canal cruise on the same ship. We changed cabins from aft port hole to aft interior. This was to try out these types of cabins, and see what the experience is like without a balcony of our own - and honestly, to see if these far less expensive cabins would serve us as well as the balcony / suite cabins. We found that the two ...
We chose this cruise because it ended at our home port of Vancouver BC .
It was also our first cruise with the Holland America line.
Prior to boarding we had to sit on rows of chairs the were so close together that gave us a feeling of clostaphobia.
Upon embarking we were informed that our suites had not been made available due to cleaning etc, so we had to find a spot to sit untill ...
I am incredibly disappointed with HAL. I have traveled multiple times with this line and was always delighted.
That is not the case with my recent sailing on the Nieuw Amsterdam. Cleanliness was not a priority. In my cabin room, debris, old contacts, and gooey stuff were left in the trashcan, the bathroom floor wasn't clean, and neither was the area around the sink. The countertops in the ...
We went on this cruise as part of a charter
The staff was delightful, and our cabin certainly fine, except for the last night when we were flooded by water from overhead
The aspect of this cruise we did not care for was that there were so many extra charges. All alcohol was an extra charge drinking water was an extra charge. The food was lovely in the dining room, but the dining room was ...
Instead of writing a long essay, we’re posting our running notes from our recent two weeks on NS. HAL has been repositioned in the Carnival Corporation stable of brands at a much lower level, similar to Princess, and far below Cunard, whereas it used to be much closer to Cunard in style and refinement. We won’t consider cruising with HAL again at any price. For the record, we had a VB level ...
I traveled on this cruise as a chartered cruise. While most of the crew was friendly, my previous 3 cruises on HAL were much better. Our stateroom was not clean and we rarely saw our stateroom attendant. We are both vegetarians and the choices in the Main Dining Room and specialty restaurants do not often many vegetarian options. In todays world I would think the chefs could be a bit more ...
Wanted a dependably pleasant Caribbean cruise and selected Holland American based on prior good experiences and our multi star status. We’ve been sailing HAL for over 50 years.
The ship is newer, but we found a major change in the HAL experience. It has gone to a lower level of service and overall quality with many extra charges for what has been included in the past. For example, if one ...
I should start off by saying this was my 24th cruise so i know what it is like and what we have grown to expect., and we have been on holland american before.
It was a beautiful ship, but our balcony stateroom, our stewarts 1. We had to ask for water glasses, another day 2. We had to ask for wine glasses and the topper for us, 3. we had to call customer service again because we had no ...