Holland America Line Eastern Caribbean Cruise Reviews

Space for everyone at the eclipse
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Machu Picchu
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Our stateroom.
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Cruiser Rating
3.9
Average
2,118 reviews

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11-20 of 100 Holland America Line Eastern Caribbean Cruise Reviews


Old Ship Unexperienced Staff Don't Book

Review for a Caribbean - Eastern Cruise on Volendam

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AnaFlorida
6-10 Cruises • Age 30s

I travel often and booked this cruise with my family for my parents 40th wedding anniversary 3 months before we sailed. I booked two Vista suites online 7039 and 7041 3 months ago to be next door to my family since we were a larger group. Our total was over 13K for the rooms. As we boarded the ship. Without any notice our rooms were downgraded to the 6th floor with separate beds. We were ...
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Sail Date: December 2022

Traveled with children


Sailing on this ship has gone down….A LOT!

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

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CurlyT
10+ Cruises • Age 60s

We chose this ship because we wanted to go away for the Christmas Holiday. Embarkation was easy for us. This was our 4th HAL cruise and the 2nd on this ship. We have also sailed Carnival, Princess, RCL, Celebrity and Azamara. We had always enjoyed HAL, but we won’t sail the Nieuw Amsterdam again. Pros: Band in BB King’s Blues club is fabulous! The live entertainment in all venues was ...
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Sail Date: December 2022

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Worst food ever

Review for a Caribbean - Southern Cruise on Nieuw Statendam

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Mondieu
6-10 Cruises • Age 50s

This cruise was a disaster from start to finish…but the worst part of it was the food and the rude waitstaff/bartenders….I was genuinely shocked at how horrible the food was- at least 75% of what we got was inedible…baked goods were dry and tasteless and the items that should’ve been hot were consistently COLD ….i even saw flies on the baked goods…rotten fruit etc…I actually ended up losing ...
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Sail Date: December 2022

Cabin Type: Signature Suite with Verandah


Lack of Crew

Review for a Caribbean - Eastern Cruise on Zuiderdam

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FloridaCPA
10+ Cruises • Age 70s

This was the worst service I’d ever experienced on a ship. They didn’t seem to have enough crew for sailing at full capacity. Food in the main dining room was quite pedestrian, with emphasis on inexpensive foods such as chicken and pasta. Portions were consistently small. Traditional sides such as garden salad and baked potato were not available. There were even fewer menu choices on the ...
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Sail Date: December 2022

Cabin Type: Standard Interior Stateroom


Not Ready for Prime Time

Review for a South America Cruise on Volendam

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Spitz55
10+ Cruises • Age 60s

This was the worst cruise I have ever been on, Holland ruined a once in a lifetime experience. Poor communication prior to the cruise: yellow fever issues, requiring a covid test for boarding that was NEVER looked at upon embarkation, telling us to use the verifly app that also did not allow us easy boarding~ never used. A 2+ hour embarkation process. Holland made a big deal NO PLASTIC water ...
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Sail Date: November 2022


Was favorite cruise line, now never again!

Review for a Caribbean - Southern Cruise on Holland America Rotterdam

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joesue
10+ Cruises • Age 70s

We chose HAL, in our experience, they smaller ships, less noise and excellent food and service, no big production shows. Food: Food stale, low quality, very small quantities for some items, ran out of some items, fewer selections, many of which were fake meat, repetitive menus, instead of always available there were items you could pay extra for, premium restaurants charged more for a salad ...
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Sail Date: October 2022


Big Disappointment

Review for a Caribbean - Eastern Cruise on Holland America Rotterdam

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Insights
10+ Cruises • Age 70s

I have taken over 150 cruises and this one ranks way down the list. First the good points. Beautiful ship and excellent crew, full stop. Now for the disappointing points. The food was way below HAL normal quality with poor menus and low quality food in the main dining room. As for the lunch buffet, it was the same food every day and very little for anyone who is a healthy eater. The whole of the ...
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Sail Date: March 2022


NOTHING can compensate a Guest for an Excessively Noisy Room

Review for a Caribbean - Southern Cruise on Koningsdam

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Traveling Architect
10+ Cruises • Age 60s

Boarding: Not an ideal situation. The evening before our departure we received notice that due to norovirus our boarding would be delayed. Good news is we were getting a nice clean ship! They did NOT, however, delay departure. So when we arrived, hours later than scheduled, we had a LONG, LONG, LONG, and hot line. At least our room was ready when we got to the end of the line. Short ...
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Sail Date: February 2020

Cabin Type: Verandah Stateroom


Lot of money for nothing

Review for a Caribbean - Southern Cruise on Koningsdam

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bloomers0591
10+ Cruises • Age 70s

After being on many Holland America cruises we decided to try the Koningsdam....Ship was nice. After been told our cabin was big enough for 3 adults we booked it...Big mistake...The person on the sofa was 5"5...Her feet hung over edge. Very uncomfortable. When the crew turned down the "sofa" for the night you couldn't move anywhere. No access to the balcony unless you crawled over the ...
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Sail Date: January 2020

Cabin Type: Verandah Stateroom


Abysmal

Review for a Caribbean - Southern Cruise on Koningsdam

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rogesue
6-10 Cruises • Age 60s

We chose Holland America because of th itineraries. We have sailed with HAL 7 times over 10 plus years. And I want people to know our experience. Firstly, we had planned this cruise for our 42nd Anniversary. My wife is vegan and I am vegetarian. We planned the cruise for over 2 years, actually as soon as the 2020 itineraries ...
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Sail Date: January 2020

Cabin Type: Verandah Stateroom


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