Holland America Line Cruises for the Disabled Reviews

Machu Picchu
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Our stateroom.
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Cruiser Rating
3.8
Average
6,085 reviews

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1-10 of 570 Holland America Line Cruises for the Disabled Reviews


Not a great experience

Review for a Asia Cruise on Westerdam

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KateApril1303
2-5 Cruises • Age 40s

12 years ago we started our first cruise with this line (to Norway) and we loved it , after few cruises with other lines we decided to go back to Holland America , because of our first good experience with them. This time we were unpleasantly surprised that for 12 years the standards have dropped significantly , instead of improving. On the first minute of the cruise we were very disappointed to ...
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Sail Date: March 2024


Expected more - Got a whole lot less.

Review for a Asia Cruise on Westerdam

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briansnel
10+ Cruises • Age 50s

Cruising is a game of expectations as with most things in life. Having previously sailed on freestyle ships, that are often looked down on, we expected a little more from our first Holland America experience. So this review is more related to how we were disillusioned with “traditional old school” cruising. Embarkation in Hong Kong. Not a drop of water or morsel of a snack for guests waiting ...
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Sail Date: March 2024

Cabin Type: Deluxe Ocean-View Verandah Stateroom


14 Day Southern Caribbean cruise

Review for a Caribbean - Southern Cruise on Zaandam

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Name Taken
First Time Cruiser • Age 60s

We took this cruise as a "back-to-back" cruise with a 15 Day Panama Canal cruise on the same ship. We changed cabins from aft port hole to aft interior. This was to try out these types of cabins, and see what the experience is like without a balcony of our own - and honestly, to see if these far less expensive cabins would serve us as well as the balcony / suite cabins. We found that the two ...
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Sail Date: February 2024


This is not the HAL that we remember!!

Review for a Australia & New Zealand Cruise on Noordam

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sunshiners
6-10 Cruises • Age 60s

We were very excited to once again travel on HAL. It had been a few years so were really looking forward to stopping off a several ports in NZ as well as Hobart and Melbourne. Boarding in Auckland was a breeze, everything was well planned and executed by port staff. It was all downhill from there. The weather was on most days terrible but that is what can happen in summer in NZ so we were ...
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Sail Date: January 2024

Cabin Type: Deluxe Verandah Suite


Never Again

Review for a Australia & New Zealand Cruise on Noordam

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Marine Man and Lady
2-5 Cruises • Age 30s

I'm not normally someone to complain and I generally try to approach things with empathy but I was so disappointed by this cruise. First of all, we booked my parents (aged 65-70) an accessibility room which was not at all accessible. The cruise line refused any type of compensation even though one of the staff suggested they fight for it. At 6'5 My father couldn't even fit on the bed and my ...
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Sail Date: January 2024

Traveled with disabled person


Can't Recommend

Review for a Australia & New Zealand Cruise on Noordam

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AnyBeach
10+ Cruises • Age 120s

I always tell people to take reviews with a grain of salt - some people are just complainers ... and some see everything with rose-colored glasses. But when the same complaints come up again and again, do not ignore the warnings. The negative comments regarding this ship - are accurate. 1. Noordam is OLD, tired, and worn out. It deserves a major overhaul. Not only is the furniture, art, ...
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Sail Date: January 2024

Cabin Type: Deluxe Verandah Suite


Disappointing Holland America Cruise Ever

Review for a Hawaii Cruise on Koningsdam

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jbeer
10+ Cruises • Age 70s

We wanted to do a Holiday Cruise and since we are avid cruisers and really enjoy Holland America ships this cruise fit the bill. We have enjoyed all our previous Holland cruises very much. Holland has been our primary cruise line for almost 30 years. Past service and food quality has always been impeccable. We have enjoyed the ships and always look forward to cruising with Holland. We have ...
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Sail Date: December 2023

Cabin Type: Verandah Stateroom


Could be great if had better staff at Shore Excursions

Review for a Hawaii Cruise on Koningsdam

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BookYourOwnExcursions
6-10 Cruises • Age 40s

The good... the food and the wonderful staff at the restaurants and Lido. The room is nice and the room stewards are amazing. The boat was generally pretty clean for as many sneezing, coughing, and dirty people there were. The hot tubs were clean. Laundry service is well worth the cost. The bartenders and wait staff around the outdoor pool area are the hardest working people I've seen on the boat. ...
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Sail Date: December 2023

Cabin Type: Verandah Stateroom


Does HAL Noordam dumb down Down Under?

Review for a Australia & New Zealand Cruise on Noordam

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dollyhouse
10+ Cruises • Age 70s

Couple 60s, 26 cruises with various cruiselines worldwide. This 10/12/23 cruise was our 3rd HAL cruise and our first since mid 2019. Previously we cruised on the old Statendam and in 2019, Maasdam. Both were excellent, entertaining, enriching, educational overall fabulous cruises. We had such high hopes for returning to HAL on the Noordam December 10 2023 round trip Sydney-NZ-Sydney cruise. ...
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Sail Date: December 2023

Cabin Type: Large Outside Stateroom (partial sea views)


too many disruptions & disappointments

Review for a Asia Cruise on Westerdam

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prins
10+ Cruises • Age 50s

our 2 week Indonesian explorer was disappointing. some issues we experienced: - the airco of our cabin (incl the complete corridor incl our neighbours) was not cool enough. esp. at night the cabin temperature was way too hot. we woke up in the middle of night sweating. HAL did inroom measurements and acknowledged that it was up to appr. 20% higher than it should be (24 degrees vs 20 degrees). ...
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Sail Date: November 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


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