Booked in early December based on a promotional e-mail from HAL. We enjoy cruising at New Years and had other plans that were disrupted which left us with this week free. Received a great deal on an Ocean view Cabin which we later upgraded to a better and very LARGE panoramic Ocean View on deck 10. Embarkation was effortless and we were from check in to cabin in under 35 minutes. Eurodam is a ...
Our family of four and our group were totally displeased with our most recent Eurodam cruise. All 4 of my family members are 4 Star Mariners who travel multiple times each year on Holland America Line, typically in a Neptune Suite. This past summer we had a most enjoyable Baltic Cruise on the Zuiderdam.
Regrettably, our New Year’s Cruise on Eurodam was horrible. On January 6, we were ...
This was my 17th cruise, but 1st on Holland America. We had 23 people in our group....6 "kids" ages 13-17, 6 "kids" ages 18 - 22, 5 "old" people ages 70 - 92 and 6 of us ages 46-52. I am 46. This is important because of what our expectations were. We did the Holiday Cruise from Ft. Lauderdale to Key West, Amber Cove, Grand Turk, and Half Moon Cay. Embarkation was the easiest I have ever had ...
Great ship - embarkation a breeze, public areas spotless, food on the excellent side of good and no constant bugging to buy stuff [unlike Carnival]. Our favourite cruise and ship.
Ports of call ok [we had been before to all except Key West] with HMC/Grand Turk very crowded and Amber Cove very dull.
Ate most evening meals in the MDR and the steward went out of his way to provide an ...
I chose this cruise because I wanted to sail with Holland America again--and I wanted to be in warm weather! My goals for the cruise were to: 1. spend time with my husband; 2. soak up the sun; 3. eat good, healthy food; 4. Relax and read out on the balcony; and 5. Excercise. In that regard, this cruise was perfect. We met all our goals. What was not perfect (and frankly, a little surprising) ...
I was looking for a post-Christmas cruise and have spent my last 3 cruises on Holland America. The familiarity I have with the ships is very comfortable and the service, food and ship themselves are first-rate. The embarkation was very quick and painless. My stateroom (obstructed ocean-view) was ready when I boarded and the cabin attendants did a great job (seldom seen, but thorough). ...
Been on HAL many times, but it has been a year since we sailed with them as we took 2 other cruises with other lines instead. It was a fine cruise, but not the superior quality we have come to expect from HAL. Service in the MDR was average at best. Can see cutbacks on food quality. Again, it was fine but not outstanding. Caneletto was also average. Tamarind and Pinnacle were amazing as ...
Just coming off 10 days of upgrades she looked great and the workers are doing a awesome job in making her look so good. The workers throughout were gracious in assisting one's needs. The Tamarind was as great as we had read about. The MDR was very good with open dining, only bad thing was no lobster on a seven day holiday cruise. Lido far exceeded our expectations the food was very well with ...
I love Holland America, BUT, this is definitely not a ship that I would take again in their fleet.
Pinnacle Restaurant: I had to ask for a second steak knife because the steak was so tough. It was not the knife. For the second time in my life I sent a steak back. The restaurant was very busy and the service was extremely slow. Definitely NOT what I had in mind for wife and myself while on ...
We had little time to get away, and this trip met the time restraints. We left from Ft. Lauderdale. Check in was easy and quick.
We were happy to be in our room earlier than expected. We've been in veranda rooms on Holland America before, and despite the redo, it looked exactly the same in our room.Not sure if they focused on upgrades in the rooms, but the public areas were different.
I am ...