Holland America Line Caribbean Cruise Reviews

This was our first cruise so expectations were high. First and foremost all crew members were welcoming, kind, professional and very helpful. The stateroom had a veranda which was perfect, however, the bathroom shower curtain had some mold on it and should have been replaced. Housekeeping cleaned the room two times daily and did a good job. The Lido deck was crowded and often times it was a ...

A very good experience overall! Rotterdam is a beautiful ship and, like all of Holland America's vessels, boasts a fascinating collection of artworks commissioned especially for this ship. Even though I was suddenly unable to use the Navigator app on my older phone, everything went smoothly. The only extra steps I had to take without the app were [1] print out my boarding pass in advance and ...

We had a very nice 9 day Southern Caribbean cruise that visited Aruba and Curaçao. We missed our stop on Half Moon Cay due to the weather. We booked Club Orange and a Retreat Cabana in advance, both enhanced our experience greatly as the ship sailed full. We tried to dine in all of the specialty restaurants except the Pinnacle Grill which we’ve dined in many times on other ships. We really ...

Amazing time! Great food in all places Great service all around Ports, we love the Aqua Trax at Halfmoon Cay. We appreciated the clean up and move of clam shells down the beach. Grand Turks- Margaritaville stay- their is a beach at Port. John Glenn exhibit to the right is cool then a smaller beach behind it. Amber Cove - did a bus City tour. Tour guy Homberto was great. Stopped ...

Easiest embarking ever. We were on board by 11:30 am sitting at the Lido having lunch. Disembark was super quick and easy thanks to the face scanning technology at the Ft Lauderdale cruise port. This was our 7th cruise on an HAL ship, out of 57 total cruises ( other lines mostly Celebrity, RCL, Oceania). Food varied from being poor to fair in the Lido, Deck 9, to very good in the Main ...

We were on a 7 night Western Caribbean cruise with scheduled stops in Ocho Rios, Grand Cayman, and Cozumel. Embarkation was fairly fast. At Fort Lauderdale, you are put in a group of 30 people and you board when your group is called, so it was about 45 minutes to board, with no issues at all with getting to our cabin. The ship itself is beautiful and well kept. We noticed that none of the ...

We were on a 7 day Western Caribbean cruise on Holland's Nieuw Statendam from Feb. 4- 11. We loved the ship and were to have stops in Half Moon Cay (loved it), Ocho Rios, Jamaica (got cancelled due to damage of a Carnival Ship in their pier), and re routed to Montego Bay, Jamaica (didn't care for it), Grand Cayman ( got cancelled due to a severe storm that hit it before we got there), and finally ...

The ship was clean and beautiful, everything seemed to be working, and the service was absolutely fabulous. The Eurodam is a little older now, but still very nice. On service, standouts were our cabin steward who helped our disabled mother very much in her suite, the management in the Tamarind, who went above and beyond, and the disembarkation help we received because we were traveling with a ...

HAL does the Panama Canal very well. The day before the transit, there were presentations on the history and the building of canals in general, and the Panama Canal specifically. The day of transit, all ship schedules were adjusted for the transit. All deck areas were opened for people to view the locks, special foods (Panama Rolls, etc) were made and served on deck areas. The cruise ...

Weakest link in our cruise has been the excursions, not as described, bus broke down in Costa Rica w a 2 hr delay. Tour Cartagena Columbia listed as 3.5 hrs lasted over 4.5 hours w no food or cafe stops available. Onboard bars running out of my favorite beer and 12oz waters is disappointing. Despite purchasing Have It All package my account has been charged incorrectly for drinks several times. ...