Ship is beautiful,the service was outstanding! The food was excellent in all areas of the ship!! Smoking in the casino was disgusting it reaked into the shops! Music was not appropriate for holland america crowd! Bb king and rolling stones lounge was so loud that it was impossible to have a conversation with anyone! When at sea there was terrible itinerary. Coloring for adults was the big deal ...
This was our fourth HAL cruise, and we were very disappointed. Holland America has been wonderful in past years, and we have extolled it's virtues, but this Eurodam cruise seemed understaffed, and the service was lackadaisical at best. We booked a Signature Suite but found that it was just a larger verandah stateroom with absolutely no "suite" amenities.
Upon initial boarding, there was no ...
We are cruising with HAL for almost 10 years. And this is the first time we feel obliged to express some critique. We are in our 70s and we do expect that HAL will provide quality time for people like us . This time too many elements of good cruise were missing.
First, the usual entertainment at night, at the main stage, was extremely poor. The three shows with dancers were at high school ...
I am an avid cruiser. I cruised Holland in 2007. After this sailing, I felt that it was for an older crowd and I wanted to go on cruises that were for families. Since then, I sailed with Norwegian, Princess Royal and Carnival.
The crew on the Rotterdam were very friendly and accommodating.
The food was very good.(we enjoyed the lido, dive in and the New York deli)
The music clubs were ...
My wife and I have sailed on about 25 cruises over the past 20 years, but never on Holland America Line, so this was a new cruise for us in many ways. Overall, the 7-day cruise from Port Everglades was very good, not outstanding, and I will provide our thoughts of the pros and cons. First, we elected an obstructed view balcony cabin on the 4th floor, and the view was indeed obstructed by the ...
My first cruise 23 years ago was with Holland America and I fell in love with cruising. The staff on Holland America back then was out of this world! Dining was elegant and all the waiters lined up in tuxes as you entered the dining room. Everyone dressed elegantly for dinner, and as you left the dining room they handed out thin slices of ginger to cleanes your palete. At the pool they had a ...
My extended family of 13 (4 couples, 5 teenagers) took a 7-day Caribbean Cruise from HAL Nieuw Amsterdam in early Jan.
My wife and I had just taken a 10 day cruise in December on Carnival Venezia. It’s very interesting to compare the 2 trips. HAL clientele definitely skewed older, whiter, quieter, and better behaved. NA being the smaller ship, it didn’t have as many “extracurricular” ...
We have done 61 cruises including this back to back on the Rotterdam. We have sailed on various cruise lines, it has been 10 years since we sailed on HAL.
The Rotterdam is larger than what we like but booked a suite to enjoy the small Club Orange dining room. And the extras.
Our good experiences:
Embarkment total chaos but we were on board at 11:30a.m.
The Lido was fine for lunch on ...
We chose to sail on the Nieuw Statendam because we had sailed on this ship before and enjoyed it very much. I do not know what has happened to Holland America and this ship it was totally different from when we were last on this ship and also sailing with Holland. Our last cruise with them was June 2021.
First, upon arriving at the airport we had their airport to ship transfers. The older ...
My husband and I sailed on the Nieuw Statendam December17-27, 2023.
Before the pandemic we enjoyed cruising and had just started making Holland America our preferred cruise line. We had a Canada/New England cruise planned at the beginning of the pandemic that we had to cancel (of which we lost all our money). We finally felt comfortable to start cruising again and book the above mentioned ...