Holland America Canada & New England Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
413 Holland America Canada & New England Cruise Reviews
Cruiser rating
Excellent
183
Very Good
100
Average
69
Poor
32
Terrible
23
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Family Cruises
65
Senior Cruises
63
Romantic Cruises
24
Repositioning Cruises
13
First-Time Cruisers
10
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
TexasDavid7
Member Since 2013
5 reviews
136 forum posts
7 helpful votes
Sailed October 2016
My DW and I both wanted to see the changing of the trees so we booked this cruise (and indeed the trees were wonderful). The Zuiderdam was the HAL ship we sailed on years ago and enjoyed so much that we have been sailing on HAL ever since. ... Read more
chloes nana
Member Since 2008
1 review
925 forum posts
8 helpful votes
I chose this cruise as a surprise for my husband for his birthday. Right out as 4 star mariners, we did not get any priority boarding, it was a cattle call with no organization at all! It was a disappointment as we lost both ports in Nova ... Read more
DLSgumbo
Member Since 2016
1 review
2 helpful votes
We were looking forward to a "Fall Colors" cruise. It was our second HAL cruise, the first being aboard the Neuw Amsterdam. Enjoyed Quebec City and Saguenay but then got hit by a "subtropical depression" and missed the ... Read more
ktctnc
Member Since 2016
1 review
5 helpful votes
We chose this cruise because of its itinerary that arrived in Quebec City and Montreal during a time when the fall leaves were at their peak colors. We wisely chose port excursions in advance from groups not associated with Holland's ... Read more
Ejbirdie
Member Since 2013
1 review
2 forum posts
6 helpful votes
Sailed September 2016
We chose this cruise because we had not been to either New York or the Maritimes before. We had cruised Holland America many years ago and enjoyed their ship and service. Zuiderdam is very spacious, well laid out, and by the 10th day ... Read more
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Misha440
Member Since 2016
1 review
2 helpful votes
Older ship badly in need of an overhaul and updating. The loading area was the start of problems. Poorly organized when we were one of the last groups to board. Aggressive staff trying to militarize getting boarding passes.on board there ... Read more
chmetschke4546
Member Since 2017
1 review
7 helpful votes
Sailed September 2016
Our group of 5 couples wanted to see the Northeast in the fall so we decided to take a cruise up the St. Lawrence Seaway. We chose a Holland America cruise from Montreal to Boston because of their reputation. We enjoyed the ports and the ... Read more
Sgiggles
Member Since 2011
1 review
2 forum posts
4 helpful votes
Sailed September 2016
We sailed with HAL on the Rotterdam out of Boston on last week of Sept. Boston port was easy to get to on a Sat.....traffic might be a problem on game days...next time I would start our adventure with a "duck" boat ride . We saw ... Read more
trudylynne
Member Since 2016
1 review
Sailed September 2016
We wanted a change from the usual cruise ports. Also was hoping to see the leaves change color. We have sailed on a Holland America ship before (Noordam) so I knew what to expect. I was sorely disappointed in the Veendam. Even though it ... Read more
esvacruiser1
Member Since 2013
1 review
3 forum posts
4 helpful votes
Sailed September 2016
We really enjoyed this cruise. We had an inside stateroom which was just fine - you get a better view and drinks service in the Crow's Nest anyway. Met a lot of fun, pleasant folks and thoroughly enjoyed ourselves. We did the open ... Read more
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Disbert
Member Since 2016
1 review
6 helpful votes
Sailed September 2016
This ship was very dated, worn and grubby. It was advertised as being renovated recently but there was no sign of anything renovated at all in all public rooms and cabin. They took extra money from you for everything including bottled ... Read more
ozziefromoc
Member Since 2009
2 reviews
8 forum posts
14 helpful votes
We chose this particular cruise because we wanted to see Eastern Canada and New England and had enjoyed our previous HAL cruise to Alaska. If I were to rate this cruise, I would give it 3.5 stars, but that wasn't an option. It wasn't ... Read more
cresiak
Member Since 2010
4 reviews
53 forum posts
3 helpful votes
Sailed September 2016
We have been on a couple of Holland America cruises in the past which were charters for The Jazz Cruise and were always a little disappointed in the food and service. But we figured that this was because The Jazz Cruise is a chartered ... Read more
Mizsuzee
Member Since 2006
2 reviews
60 forum posts
7 helpful votes
My hubby and I (ages 62 and 70) recently returned from a 10-day Canada/New England cruise on the Zuiderdam. This was our 3rd cruise with Holland America and for the most part we were very pleased. We picked this cruise mainly for the ... Read more
patandharv
Member Since 2011
4 reviews
5 helpful votes
We have always found HAL cruises to be top notch in our price range. Our "go to" liner of choice. The destinations on this cruise were great however the cutbacks were so apparent that it negatively impacted our total experience. ... Read more
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gptraveler
Member Since 2007
2 reviews
13 forum posts
6 helpful votes
We chose this cruise because we live in Massachusetts, wanted to visit some of Canada, and wanted to avoid the added expense of airfare. We are newly retired seniors and can travel outside of school vacation dates. We liked the daily ports ... Read more
Littleneil
Member Since 2000
1 review
4 forum posts
14 helpful votes
It's been several years since we've cruised-and never with HAL-thus hard to make comparisons. That said, getting on and off at the seven port calls always went smoothly. The Rotterdam is an oldie but goodie as were most of the passengers. ... Read more
bluegiraffe
Member Since 2015
2 reviews
103 forum posts
3 helpful votes
An escape from 65 straight days of 90 degree weather in Florida made this cruise to New England and Canada seem like a good idea. And it certainly was in that respect; we had two days of rainy/foggy/cold weather, but both were at-sea ... Read more
textc
Member Since 2014
3 reviews
7 helpful votes
We chose this itinerary because we had not seen this part of USA or Canada. we had hoped for cooler weather and changing leaves but did not find them. but the weather was mild throughout and the on board experience was more than we ... Read more
Helpful? Thank textc
tjdrybread
Member Since 2015
2 reviews
1 helpful vote
Sailed September 2016
We wanted to experience the Holland Line. This fit into our schedule, so this is the trip we experienced. Holland in this ship is a smaller and older ship and could see the aging in various parts. The ship was very clean in all the ... Read more
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mseiferth
Member Since 2016
2 reviews
12 helpful votes
We have been sailing on HAL since 1973, and we are used to the demographic which appeals to this line. Our fellow passengers are often retired and have great stories to tell about their lives. (I am 74 and my wife is 69.) While the ... Read more
ktkeane
Member Since 2016
1 review
9 helpful votes
Sailed September 2016
My husband and I choose to take this cruise as our "summer trip" to get way from the heat. Although we had been to several of the ports previously (Halifax, Bar Harbor, Boston) there were enough new places to peak our interest. A ... Read more
TonyC1952
Member Since 2016
1 review
73 forum posts
5 helpful votes
We chose to sail with Holland America for our second cruise, on the Veendam, and we had a marvelous time. Other than a little difficulty for the Uber driver to find the ship (Montreal is redeveloping the cruise docks), our embarkation went ... Read more
1974corvette
Member Since 2016
1 review
14 helpful votes
Sailed August 2016
This was not our first cruise but it was our first with Holland America and we will never go back. The ship is very old and in need of repair. Our cabin was nice and the level of service was great in our cabin. Dining was a a different ... Read more
drneal
Member Since 2015
3 reviews
265 forum posts
10 helpful votes
This was my 10th cruise on my 5th cruise line. We usually go on Mega ships in the Caribbean. I didn't know what to think about Holland America or the Veendam from the other reviews. I was pleasantly surprised. The ship was a ... Read more
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