Holland America Canada & New England Cruise Reviews

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Holland America Line

Cruise Critic Overview

  • Traditional cruising experience with modern touches
  • Around-the-world sailings offered
  • Extensive dining options and enrichment programs
  • Read full overview >>
413 Holland America Canada & New England Cruise Reviews
Cruiser rating
Excellent
183
Very Good
100
Average
69
Poor
32
Terrible
23
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Family Cruises
65
Senior Cruises
63
Romantic Cruises
24
Repositioning Cruises
13
First-Time Cruisers
10
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
CryNoMo
Member Since 2015
2 reviews
19 forum posts
1 helpful vote
Sailed four weeks ago
I chose this cruise because it was the only one that went to Quebec City and Montreal. It exceeded my expectations with regard to service, food, and especially entertainment. Shows were varied and exceptional. I would recommend this cruise ... Read more
Trotter13
Member Since 2015
2 reviews
3 forum posts
1 helpful vote
Sailed four weeks ago
We chose this cruise for the interesting itinery. We have cruised 20 times, mostly in the Caribbean. The itinery lived up to and exceeded our anticipation. the ship is an older ship but well maintained. The spacious of the public areas ... Read more
tigger77callie
Member Since 2017
1 review
3 helpful votes
Overall the trip was wonderful, but there were some larger scale issues we encountered that certainly did not ruin the trip, but caused some discomfort (this will be at the end of the con section) Pros: All of the employees we ... Read more
Loreli95
Member Since 2009
2 reviews
102 forum posts
7 helpful votes
After reading the reviews, I was cautious. But, I really liked the ship. It is small and intimate. You will not get the water slides and rock climbing on this ship, but you will relax. I enjoyed the smaller ship and not having to leave ... Read more
rodash
Member Since 2008
7 reviews
4 forum posts
3 helpful votes
Sailed June 2017
Holland America has a lock on the Canada/New England route in the summer, so the only choice was which of their two ships and which direction to travel. I chose the Maasdam from Montreal to Boston. I was delighted to find the ship in ... Read more
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Schwingoh
Member Since 2005
3 reviews
89 forum posts
10 helpful votes
The Maasdam was a great ship based on what you are looking for. Happy and helpful crew. Very clean ship. All the public areas and cabins are great and not really showing their age. Cabin windows look bad inside and out as well as ... Read more
BillFurst
Member Since 2017
1 review
8 helpful votes
When it rained, which it did most days, the crew brought out buckets to catch the rain coming thru the roof. Watch dripping in the buffet line was discussing. Some bathrooms on top deck closed due to flooding. I am great full the ship ... Read more
dag144
Member Since 2007
13 reviews
396 forum posts
8 helpful votes
Sailed June 2017
We chose this itinerary because we love the smaller S class ships. Soon they may be a memory. We like warm weather and were pleasantly surprised with each of the five ports we visited not to mention Boston and Montreal. The weather was ... Read more
avonevon
Member Since 2015
2 reviews
22 forum posts
4 helpful votes
This is a great itinerary and loved all the ports we visited. This was our first time on HAL and not sure if we will give them another try. Embarkation was smooth and seamless I did like this part. We had an oceanview room on lower ... Read more
tallyho8
Member Since 2009
1 review
1,771 forum post
11 helpful votes
The crew was the happiest and most helpful of any cruise I have been on in a long time. We had easy embarkation and debarkation. There was always something great to eat at every meal and the food was prepared well. They even had lobster ... Read more
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gailhen
Member Since 2017
1 review
15 forum posts
11 helpful votes
Destinations were great! Plumbing and air conditioning issues. Breakfast in Dining room was slow...Old ship that needs renovated and need more staff for evening dining which was slow and food was not always hot or tasty. Entertainment ... Read more
mensa
Member Since 2016
2 reviews
18 helpful votes
A balcony cabin on deck 9 was good for us, as I wanted views of the coast and passing vessels. Starboard side would be ideal for this Montreal to Boston trip. Decks 9 or 10 are convenient to dining and facilities. Food selection was ... Read more
Helpful? Thank mensa
peter grant
Member Since 2008
11 reviews
26 forum posts
7 helpful votes
At the end of my last HAL review for CC, I said “we’ll be back only with a great itinerary plus a significant upgrade and discount.” For our 15th Holland America cruise, we got both, cancelling a trip on the same ... Read more
25thden
Member Since 2009
1 review
22 forum posts
3 helpful votes
We have cruised many times with HAL, and we've enjoyed all of the ships on which we've sailed. The Maasdam was the smallest HAL ship we've cruised, so we didn't know what differences we'd see. Our experiences with HAL have always been ... Read more
coplukposta
Member Since 2017
1 review
18 helpful votes
Sailed April 2017
My wife and I took the 11-day cruise from Boston to Montreal on Veendam. We have been on about a dozen cruises in the past using Royal Caribbean, Princess and Celebrity, and have enjoyed them all up to now. This was the first time we have ... Read more
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SoloSailingSoul
Member Since 2017
1 review
7 forum posts
14 helpful votes
I cruised with HAL a few months ago on the the Eurodam to the Caribbean. It was a great experience. I had nothing negative to say about it. Figured it would be a sure bet to sail with them again. Got a great price on a 15 day New ... Read more
Kelly97229
Member Since 2017
1 review
16 helpful votes
Let me preface this review by saying that I have been on most of the other Holland America ships - and that, until this cruise, Holland America has been my favorite cruise line. It was an extremely disappointing cruise. The quality of ... Read more
StartrainDD
Member Since 2009
22 reviews
1,786 forum post
23 helpful votes
Veendam cruise 4-21-17 15 nights FLL – Montreal. Long and detailed. Skip to the conclusion if you only want the summary. Getting to Florida to day before the cruise proved to be full of adventure. Our Southwest flight left the ... Read more
Onlysugar
Member Since 2017
1 review
1 helpful vote
Sailed October 2016
The Noordam is one of HAL's older, smaller ships. It's in good condition but doesn't sparkle. The crew is well trained and very nice. But the reasons for taking the Atlantic Coast cruise are the stops. Each one is a gem, even if you ... Read more
ROR
Member Since 2016
1 review
5 helpful votes
Sailed October 2016
We were so excited about this cruise. Planned it for a long time. This was our 29th anniversary. The scenery and excursions were great, except tour in New York didn't include the 911 Museum. This was our 3rd HAL cruise. Alaska and ... Read more
Helpful? Thank ROR
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Herbs Mom
Member Since 2014
5 reviews
30 forum posts
5 helpful votes
We were excited to cruise on the Zuiderdam again, this time for the Canada/New England Cruise. We came in to Quebec a few days early to enjoy the city and wish we had a few more days - Quebec City was delightful and autumn is a great ... Read more
explorer1086
Member Since 2011
1 review
78 forum posts
6 helpful votes
Sailed October 2016
My wife and I booked this cruise for its itenerary and the chance to see some fall colors. Dining in the main dining room exceeded expectations. The food and presentation were very good and the wait staff seemed generally very efficient. ... Read more
janok
Member Since 2011
3 reviews
4 helpful votes
Sailed October 2016
Had a good time on this cruise, we were definitely in the younger group (and we're in our early 60's) so it was sometimes a little slower than we would have liked but on saying that there were no noisy parties etc going on into the night! ... Read more
Helpful? Thank janok
dossbig
Member Since 2009
2 reviews
8 helpful votes
Sailed October 2016
We sailed on the 12 day Zuiderdam Canada/New England cruise from 10/7/16 to 10/19/16. We got to Quebec City on 10/6/16 a day before embarkation and enjoyed a great meal at Le Saint Amour and a restful night at The JW Marriot. The ... Read more
Blueshound
Member Since 2016
1 review
31 forum posts
7 helpful votes
Given the Zuiderdam's age, and taking into consideration the reports that the intended updates were not fully realized on the last scheduled dry dock due to a labor strike, the ship doesn't look as worn as you might think. Of course you ... Read more
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