We based our decision to cruise Holland after sailing with the line 2 times in the past and being extremely happy with exceptional service. However, I am sure a lot is the loss of crew members after COVID but also the age factor. It was not something we knew beforehand but did figure the line itself is for mature adults 50plus. The majority it appeared were over 75-95! We found on this ...
There were several things we enjoyed about this cruise - our beautiful and large Neptune Suite stateroom, the food and service in the "Club Orange" dining room, the newness and cleanliness of the ship, and some of the nightly entertainment. Our frustration and disappointment began when we learned just after the cruise that we had been charged $250 for "General Supplies", which we later discovered ...
I have cruised HA 15 times. Love the line. We took this cruise and extended another 14 days to travel to Egypt, Turkey, Greece etc. so we were on the ship a total of 25 days. HA has always attracted an older crowd and the ship is usually fairly full. We noticed the following during our 25 days: (1) Poor officer interaction with passengers (2) poorly trained Lido floor wait staff (3) lack of ...
Buckle in, this is a long one. I'll also be posting it to the cruise reviews section.
BACKGROUND
This is coming from the perspective of a couple in their sixties who used to cruise quite a bit (Royal Caribbean, Princess, even 1 Carnival cruise (ugh), up until we caught norovirus during a Princess cruise which included Egypt back in 2011 and swore we would never cruise again. This is a ...
Embarkation was fairly quick and easy from Copenhagen.
Itinerary was very nice and included excellent ports including the change to Gothenburg Sweden.
Cabin service was excellent for our aft view balcony.
Food quality was very good and the Pinnacle Grill is outstanding. MDR food was very good. I am still baffled at how cruise lines continue to create such poorly designed lido dining ...
We chose this cruise for the itinerary, especially Iceland and Greenland and because we have had 3 very good cruises with HAL in the past. There were many good features. Most of the ship has been beautifully refurbished, the food was good, staff very helpful and it seems a happy ship. Great itinerary, Iceland was brilliant, sunny and fantastic scenery. The sun really does shine at midnight in the ...
We were on this boat and the main reasons were to visit greenland and island. At first the good: the food we compare with celebrity and princess, hal is a little bit better. The speciality restaurants are not much better. The service in the pinnacle grill is arrogant and the maitre too and not friendly. The food was OK , there is the murano celebrity much better. Very good was the fitness trainer ...
Great itinerary. Was offered a deal by Holland. 2nd time with them. Not overly impressed with ability to upgrade from a guaranteed inside. Empty rooms but party line is no upgrades available. Was looking to pay just not cancel entire cruise to do so. Crew was great especially activities director Clare and staff member Jose Food in main dining good waiter Daniel was excellent. Service in ...
The Niew Statendam cruise ship was the perfect size of ship for us. Second time aboard for us
The WoW factor that we previously experienced aboard Holland America has disappeared!
Embarkation was tedious and apparently the Mariners lunch is held that day?? Why ? We did not board in time for lunch
Sure the food was good, but menu selections were much less than on previous cruises (4) in ...
This was my first Holland America cruise, and it left a bad taste in my mouth. I'll start with the positives though.
The food was good quality, and they offered some of the best options on the buffet, compared to other lines. I did enjoy dessert at the pizza place, however, the pizza itself was not good.
I enjoy movies, and they had a large selection of on-demand movies that are included. ...