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Holland America Line Australia & New Zealand Cruise Reviews
Cruiser Rating
3.7
Average
212 reviews
Most helpful review
Disembarkation was relatively painless
"We chose this cruise on the basis of previous happy cruises with HAL, a total of some eighty (80) days on Volendam x 2 , Westerdam and Konigsdam. The service, entertainment, and especially the food on those cruises..."Read More
Narelle'stoyboy avatar

Narelle'stoyboy

10+ Cruises

Age 70s

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1-10 of 10 Holland America Line Australia & New Zealand Cruise Reviews


A very disappointing experience

Review for Oosterdam to Australia & New Zealand

gillesfrance avatar

gillesfrance

2-5 Cruises

Age 50s

This was my first cruise with Holland America Line and must say a very disappointing experience in comparison to other companies. Oosterdam ship is aging, and unfortunately this is not balanced with the service which I would quote as very poor for a cruise experience. Thanksfully, you'll find some friendly staff onboard, but overall the level of service is poor. Staff reflect a low level of ...
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Sail Date: February 2015

Departure Port: St. Thomas

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Utter disappoitment

Review for Volendam to Australia & New Zealand

Badidea avatar

Badidea

First Time Cruiser

Age 40s

Our experience was so bad, we disembarked in wellington after 4 days of the cruise. It was a floating nursing home and everything about the ship and it's itinerary of entertainment reflected that. The real 'rub of salt in the wounds' came with the reply from Holland America: Thank you for the email regarding your ms Volendam . We truly appreciate the valuable feedback you have provided ...
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Sail Date: November 2012

Departure Port: St. Thomas

Cabin Type: Large Ocean-View Stateroom

2 Helpful Votes


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