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Holland America Line Australia & New Zealand Cruise Reviews

Holland America Line
Ship
Australia & New Zealand
Departure Port

Traveler rating

Excellent

72

Very Good

56

Average

42

Poor

28

Terrible

10

Cruise type

28 Holland America Line Australia & New Zealand Cruise Reviews


joanm avatar

joanm

11 Reviews Written

47 Helpful Votes

A ship lacking luster!

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We sailed recently on this ship from Sydney to New zealand on a two week voyage. Unfortunately we found that it is in need of a major overhaul -not just in terms of the decor itself, but also with the ...
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Sail Date February 2019


Cheapside939 avatar

Cheapside939

1 Review Written

7 Helpful Votes

Expected 5 star, got 2 star

Chose this cruise for the itinerary and to be honest that's the only good thing about it. Ship is very dated and the fabric of it needs a complete overhaul. Problems started as soon as we got to the cabin with holes ...
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1 photo

Sail Date February 2019


eulah.brian avatar

eulah.brian

1 Review Written

4 Helpful Votes

Disappointing

The stewards and waiters were unfailingly, and I mean unfailingly and without exception, cheerful, polite and helpful. They were the highlight of the cruise. I am unlikely to recommend a Holland American ...
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Sail Date January 2019


Craig1964 avatar

Craig1964

1 Review Written

7 Helpful Votes

Worst cruise ever

We have been on many cruises before this one and by far this was our worst cruise every by a country mile. Embarkation was quick and efficient and on the ship in no time ( which turned out to be the best part of ...
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Sail Date January 2019


torrpedo avatar

torrpedo

1 Review Written

5 Helpful Votes

Cafeteria-quality food, cancelled shore excursion, dated ship & average service

This review is for an Atlantis Events cruise from Auckland to Sydney with six stops on a Holland America ship, Noordam (built circa 2006). This was my first cruise. We chose this cruise because many of our friends ...
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Sail Date February 2018


LBHK avatar

LBHK

2 Reviews Written

16 Helpful Votes

Sadly Disappointing

As this was a special occasion, we spared no expense and booked a Neptune Suite with large aft wrap around balcony. Expectations were high, more so as we have cruised extensively before and enjoyed our Cunard and ...
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Sail Date January 2018


mojo320 avatar

mojo320

1 Review Written

16 Helpful Votes

Lowering of Standards

After sailing on Holland America Line (HAL), four times and the last on the Noordam in February 2017, we have come to the conclusion that HAL treats some places better than the south Pacific. 1. Ships meals have ...
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Sail Date February 2017


DISGRUNTLED AUSSIES avatar

DISGRUNTLED AUSSIES

7 Reviews Written

19 Helpful Votes

Poor Value

We like NZ and have been there on land, but wished to see the Sounds and ports offered. In the past HAL gave reasonable value for $ and "tried" to sort our differences. We are two 70yr olds and travel on ships ...
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Sail Date January 2017


Jburrows avatar

Jburrows

3 Reviews Written

40 Helpful Votes

Caution if booking on HAL Noordam

We flew to Australia and toured by land for a month. Then we embarked in Sydney for a two week cruise around New Zealand and a Pacific crossing to Vancouver. I would recommend seeing New Zealand by land also. ...
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Sail Date March 2016


Lost4words avatar

Lost4words

3 Reviews Written

6 Helpful Votes

Not for me!

First time with HAL and the last. What a boring, tired ship. The lighting is so dim everywhere and there is just no atmosphere at all! I travel mostly with Royal and Celebrity and there is no comparison. I found ...
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Sail Date November 2016


trurotraveler avatar

trurotraveler

3 Reviews Written

8 Helpful Votes

Was hoping for more

We chose this particular cruise because of the itinerary in Australia and New Zealand. This was my second trip on Holland America, the first being to Bermuda and I was hoping for a better experience. First for ...
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Sail Date October 2016


unhapp avatar

unhapp

1 Review Written

8 Helpful Votes

from paradise to hell and back

The cruise started promising: beautifull big cabin (neptune lounge facility) large balcony-two stewards-not good at cleaning. activities: poor-very poor. port and shore excursions:verry expensive dinning:verry ...
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Sail Date December 2015


wchu avatar

wchu

1 Review Written

26 Helpful Votes

Crushed Expectations

Holland America claims to be a 5* cruise line so I had high expectations. This particular holiday was a once in a lifetime luxury cruise, so we decided to pay the extra for the experience. Embarkation was at ...
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Sail Date March 2016


diamus48 avatar

diamus48

1 Review Written

2 Helpful Votes

Less than perfect

Where to start. Embarkation - Pouring rain when we got to the port. No cover we were soaked through dropping our bags. Then watched our bags moved to the trollies which were also without cover, by the time we ...
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Sail Date April 2015


GDJ avatar

GDJ

1 Review Written

4 Helpful Votes

A Disappointing Experience on a Good Itinerary

This was meant to be a special trip but it did not turn out that way, nothing like the 'excellence' promised. The combination of the ship condition and some aspects being well below the marketing statements was ...
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Sail Date March 2015


Opinionator avatar

Opinionator

2 Reviews Written

4 Helpful Votes

Masking Tape Maintenance

Before I begin, I want to make it clear that Holland America is an above average cruise company which I have travelled with before without incident and with all my expectations being met or exceeded. Normally we ...
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Sail Date March 2015


wkpjr01 avatar

wkpjr01

1 Review Written

3 Helpful Votes

Holland America disappoints

Our cruise on the Volendam -- 22 November - 8 December 2014 -- from Sydney to Singapore was a serious disappointment on many levels. First, there were many annoyances, such as the cruise director choosing to make ...
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Sail Date November 2014


purplepeopleeater53 avatar

purplepeopleeater53

1 Review Written

Volendam

Have been on a few Holland America ships and was the most disappointed one wasVolendam We did not get on in Sydney but Darwin. We found the staff quite unfriendly at the start and only into the trip did they ...
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Sail Date October 2013


frbob avatar

frbob

3 Reviews Written

32 Helpful Votes

Great agenda, poor product delivery by HAL.

The agenda...14 days in Venuatu, New Caledonia and Fiji, followed by immersion for 14 days in New Zealand was great. The ports were wonderful, the activities available were plentiful and the agenda experience was ...
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Sail Date November 2013


dutchopa avatar

dutchopa

7 Reviews Written

41 Helpful Votes

disaster cruise

this cruise was nothing like we booked 12 months ago.Embarkation in Seattle was fine nice and smooth and first impressions of the ship were fine the cabin was good . how wrong can first impressions be. it was down ...
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Sail Date September 2013


liverpool62 avatar

liverpool62

3 Reviews Written

4 Helpful Votes

tired old scow

Embarkation process in Sydney was well organised. Problems arose when we actually got inside the ship and saw the stained carpets, unswept areas under chairs and tables, dirty windows, clumps of old brasso stuck in ...
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Sail Date January 2011


noddy54 avatar

noddy54

1 Review Written

Holland America Volendam Christmas/New Year New Zealand

This was our first time with Holland America, 16 days Christmas/New year trip to New Zealand. Overall I found the crew to be great, especially the waiters in the buffet were we ate most of our meals. The food was ...
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Sail Date December 2010


tropical avatar

tropical

1 Review Written

New Zealand - Sydney Christmas & new year cruise

I'd like to give my comments on our recent Holland Anerica cruise round New Zealand & Australia. I started the cruise with no preconceptions about Holland America, or how they may compare to other lines.  We have ...
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Sail Date December 2009


DRGSEA avatar

DRGSEA

1 Review Written

7 Helpful Votes

Not Holland America standards

We received an email that boarding would be delayed at the start due to illnesses on the previous cruise. Only a couple of hours so no big deal and we wanted a clean ship. For the first 48 hours the LIDO market ...
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Sail Date November 2019


razr7 avatar

razr7

1 Review Written

2 Helpful Votes

Ship and rooms in desperate need of gutting

Ship was chose for us as a charter cause i would not have picked it myself. While the crew were overall very nice and glad to see us, the ship itself was extremely dated and not worth the money. The furniture was ...
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Sail Date February 2018


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Australia & New Zealand Cruise Reviews for Holland America Line Ships

  • Noordam Australia & New Zealand Cruise Reviews


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