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267 Holland America Australia & New Zealand Cruise Reviews

The stewards and waiters were unfailingly, and I mean unfailingly and without exception, cheerful, polite and helpful. They were the highlight of the cruise. I am unlikely to recommend a Holland American cruise, certainly to no one ... Read More
The stewards and waiters were unfailingly, and I mean unfailingly and without exception, cheerful, polite and helpful. They were the highlight of the cruise. I am unlikely to recommend a Holland American cruise, certainly to no one in my peer group. It is not my scene, but that says more about me than Holland American! My disappointment is probably the result of nostalgia for the 5 or 6 voyages my wife and I did in the 1950s and '60s when sea travel was the usual way of travel between continents. There is a world of difference between a voyage and a cruise. A voyage then was a gracious and civilised way to travel. We travelled with a purpose, not to kill time and be entertained. Those voyages were much more enjoyable than our recent cruise, with its very contrived "entertainment". On the voyages of the '50s and '60s I found friendly people of bridge with and we had some excellent games, without the ship advertising bridge. On this cruise there were few games in spite of bridge being advertised, I had difficulty in finding a partner and in the few games I had, people were aggressive and unfriendly - not the fault of Holland America perhaps, though maybe reflection of the on-board culture. The food was good, but the coffee appalling, except the coffee purchased in the cafe, which was exorbitantly expensive. Exorbitant expense characterised everything for sold on the ship - the wine and the tours. All about 2 or 3 times the cost at the ports we visited. These costs give the impression of the cruise as a money gouging exercise by Holland American, which I am sure was not the intention. The “Noordam” purported to be a Dutch boat. Certainly, the officers were Dutch and the interior decor was Dutch, but the social culture was overwhelmingly and suffocatingly American. And the passengers were overwhelmingly American. A broader multinational mix would be preferable. When I arrived home 10 days after the cruise ended, two emails awaited my from Holland America inviting me to complete a survey and assuring we my opinion was important. Yet when I tried to complete the surveys, I found they were closed. So I don't think my opinion could be that important to Holland America! I am not one of these millennials addicted to staying in constant electronic contact reading emails every day! As a result my negative opinion is now public, instead of "for Holland America eyes only", had I been able to complete the survey. Read Less
Sail Date January 2019
We have been on many cruises before this one and by far this was our worst cruise every by a country mile. Embarkation was quick and efficient and on the ship in no time ( which turned out to be the best part of the cruise) The ship ... Read More
We have been on many cruises before this one and by far this was our worst cruise every by a country mile. Embarkation was quick and efficient and on the ship in no time ( which turned out to be the best part of the cruise) The ship is in need of some desperate overhaul as it is looking very old and run down. Their was no sail away party on any deck, only soft music which no one could hear on the back Lido deck. The bar staff on the Lido deck were outstanding and made the cruise a little more enjoyable with their outstanding service. ( maybe other staff members could look at them and learn something) Many thanks to Edwin,Leonard and Ed for their outstanding service. Lido restaurant was very blend with their food night after night. Same food just with different names often Luke warm served on very hot plates. My wife had a good talk with the Lido management one night about having different theme night for dinner EG Asian,Indian,Australian international type dinners. To the managers credit they did do Asian theme for one night only then went back to the old ways. The only entertainment on the back Lido deck was a music trivia every afternoon. A band playing music would have been a lot better. We had nothing but trouble with our cruise accounts being blocked by the front desk day after day, and we weren’t they only ones with this issue Maybe when HAL travel in Australian waters in the future the should accommodate fit the Australian market a bit more as 80% of guests are either AUS or NZ. best advertising in by mouth for any business and myself and my wife and other guests will not be doing any advertising. Read Less
Sail Date January 2019
Unfortunately, HAL has gone downhill in our opinion. We haven't cruised with them for a few years due to dates and prices, so were expecting similar experiences that we had before. The ship itself is kept extremely clean and ... Read More
Unfortunately, HAL has gone downhill in our opinion. We haven't cruised with them for a few years due to dates and prices, so were expecting similar experiences that we had before. The ship itself is kept extremely clean and the staff are wonderful. The main issues were the food, entertainment and the Loft (lack of). Firstly, the food in the main dining room for the first few days of the cruises was very uninspiring. It was hard to find something to eat. The food did improve. Cannot fault the wait, wine and front of restaurant staff, they were very friendly and always smiling. The entertainment was very poor, the entertainment that did come on to the ship were very good (in particular Patrick McMahon) but there wasn't enough. In one week they had two guest artists that played individually and then together one night. Also, on two nights they should movies. We don't get the chance to see live entertainment much because of children so in the past the cruise night time entertainment was something to look forward to. There is BB Kings that play 3 times a night. They are good but unfortunately both singers got sick at the end of the cruise so they weren't able to sing and the head office wouldn't let anyone else stand in for them. Read Less
Sail Date January 2019
I have just returned from a Vanuatu, New Caledonia 14 day cruise from Sydney returning back to Sydney cruise, and it was fabulous. What fantastic service, what wonderful delicious food served every day! I could not find a thing to complain ... Read More
I have just returned from a Vanuatu, New Caledonia 14 day cruise from Sydney returning back to Sydney cruise, and it was fabulous. What fantastic service, what wonderful delicious food served every day! I could not find a thing to complain about, sure the ship is a little worse for wear, and it can definitely do with a renovation, which I believe is going to happen at the end of 2019, or so I was told, but it is kept spotlessly clean at all times. And nothing is too much trouble for any crew.I loved the Dine-In free of charge cabin service to all cabins, 24 hours a day. I had the best mushroom vegetable omelette with goats cheese on top every morning, it came out hot and delicious. The toast often wasn't but that didn't worry me! Every meal I had, except for one, where the turkey schnitzel was a little dry, but it was replaced immediately. The ship does seem to cater for a more mature clientele, but once again that didn't bother me. I could choose from at least a thousand movies for my cabin DVD player free of charge, you order, a steward delivers and picks it up again, fantastic! Fresh fruit for my basket supplied daily without being asked. Beautiful great quality toiletries suppled as well. As I am not as mobile as I used to be, I cannot say what the actual Islands were like, as I did not get off, but fellow passengers were all impressed on their return. The only complaint I have are the 'compulsory gratuities' that are charged at US$14.50 every day, but in the long run they did deserve this tip and I am accepting of it! It used to be that you could remove it on going to the Service Desk, but I was told that now you must fill in a form to give the reason why you don't wish to pay it! But that is not the ship's fault but HAL! All in all I just loved the ship and can't wait to rebook another one with them Thank you Noordam! Read Less
Sail Date January 2019
When we booked the cruise we were unaware that our departure was from the White Bay Cruise Terminal. Only good point was you sail right under the Harbour Bridge. On the back deck when leaving Sydney, the atmosphere was very lack luster, no ... Read More
When we booked the cruise we were unaware that our departure was from the White Bay Cruise Terminal. Only good point was you sail right under the Harbour Bridge. On the back deck when leaving Sydney, the atmosphere was very lack luster, no music to signal the start of the journey, although there were drinks available, you had to guess if they were alcoholic or not. There was no photographer taking photos for international tourists to capture the harbour sights either. The ship is in urgent need of upgrade and looks tired and dated. It is due for a refit towards the end of the year - this is only internal. There were issues with the airconditioner being cold, so they ran the ship on four generators to warm it up and when the swell got bigger, turned the fifth generator back on. When running on the lesser generators they also experienced electrical and power issues. Food in the Lido Market was below par and what was there for lunch appeared at dinner with a different name. We asked what the temperature of the food bays were set at and the reply " I don't know it isn't my area". I had yoghurt for breakfast and could almost pour it into a cup to drink. The desserts were in this same fridge and were never at the correct temperature. The meals from the hot bays were luke warm, the plates on the other hand were extremely hot and at times unsafe to carry back to the table unless you brought your napkin. The serving staff were hit and miss with personality.Our cabin was a verandah and adequate for the two of us and our stewards who cleaned it daily were accommodating and . The entertainment we found to be enjoyable and the people we met also had mixed views about the staff and overall appearance of the ship. We had 4 shore excursions - Port Arthur, Hobart, Adelaide and Kangaroo Island. As these are all in US dollars research if there are companies that provide similar tours that can be booked from Australia to avoid the exchange rates. We enjoyed all our tours and only had one bad experience when in Kangaroo Island. Our 9 hour tour was uncomfortable as the airconditioning on the bus packed in 45 minutes into the tour and there were no other coaches available. The temperature inside the bus got to around 38 degress. The driver attempted to do all he could to make the best out of the situation, but by the end all us passengers couldn't wait to get of the coach and board the ship and get cold drinks. When we complained we were advised we would received a 15%refund that only equated to $60 dollars from a tour that was more than $300 USD. Should have pushed for a full refund. The only port where we felt welcomed was in South Australia were there was a bush band singing at arrivals and volunteers waiting to direct us to the buses, taxis or train to the city. The disembarkation at the ports was well managed and even the days we needed to use the tender boats. As I have used HAL prior, I was looking forward to sharing the experience with my son for his first cruise. Overall, regardless of the flaws mentioned, we had a relaxing time, but next time we cruise, will look at another company to compare the service and atmosphere. Read Less
Sail Date January 2019
All ports were good. Cruise Tours were very expensive so we organised our own. Left from White Bay and getting aboard was smooth and easy. Once we departed things were a bit disorganised. On stern pool deck there was a table of drinks but ... Read More
All ports were good. Cruise Tours were very expensive so we organised our own. Left from White Bay and getting aboard was smooth and easy. Once we departed things were a bit disorganised. On stern pool deck there was a table of drinks but no assistance from wait staff as to price/type of cocktail. There was none of the usual atmosphere of departure (same at every port). Only advantage was going under Harbour Bridge. Cabin was fine albeit a pretty small balcony. Whole ship needs a real freshen up/full refurb. Lido lounge food was average. Some hot foods not hot but if asked for fresh cooked steak/fish then this was done (that's the clue!). Breakfast omelette was the best choice. Entertainment was very ordinary. Magician/Comedian was good. movies were on a very small screen and sound ordinary. Cabin staff were excellent. Stern Pool Bar staff were great, especially Troy! This ship seems to cater to older travellers. I'm 58 and there weren't many younger than me. Most people we spoke to were not happy with entertainment, bar times, Lido Market food. The day time food demos were good. Trivia bar quizzes were ok as were bar happy hours (if you could work out where/times). in summary, cabin was very good, quiet. Whole ship was immaculately clean. All Bar staff and some Lido Market staff were excellent. Dining Room was top shelf, staff, ambience and food. Would I travel Noordam again? No.Have travelled Celebrity before and they are chalk and cheese apart. Read Less
Sail Date January 2019
We chose this cruise mainly due to the Australian itinerary & to see Kangaroo Island. We had low expectations of the condition of the Noordam given the reviews I had read were not very complimentary about the condition of the ship. ... Read More
We chose this cruise mainly due to the Australian itinerary & to see Kangaroo Island. We had low expectations of the condition of the Noordam given the reviews I had read were not very complimentary about the condition of the ship. We were pleasantly surprised that it really wasn’t as bad as some of the reviews I had read had indicated. Yes the ship is due for refurbishment but the staff seem to go to enormous lengths to try and keep everything as pristine as possible. Our embarkation time was 1pm at White Bay Terminal. We had to wait in the queue for about 1.5 hours as it seemed a lot of other people decided to ignore their dedicated time and come earlier. We went to the mandatory safety muster but for some odd reason our passes didn’t register as having attended and we kept on receiving letters in our cabin telling us we had to do it until we went to reception to get it sorted out. Leaving Sydney harbour on a sunny afternoon is nothing short of spectacular even though we live in Sydney it is an amazing experience. We had an aft facing balcony cabin 8145 which was just under the Lido deck. Walking to and from the back of the ship was never an issue for us. The room was reasonably spacious with plenty of cupboard space. The only issue was the chair scraping noise coming from the Lido deck about 5:30am every morning. The noise lasted about 20 minutes. We would definitely book an aft cabin again as it’s wonderful watching the wake while sitting on the balcony. I would make sure it’s not under the Lido in future. We found the main dining room food ok. We went to Canaletto three times as the food is amazing along with the service and for an extra USD15 it is definitely worth it. We also went to the Pinnacle Grill twice although we preferred Canaletto. We loved the refined style of service on the ship. It was really good to not have pushy photographers like some other cruise lines and while there are lovely art works to view there were no dodgy art auctions either. Kangaroo Island is very beautiful. We did the day tour through the ship which went to Admirals Arch, Remarkable rocks and Hansen Bay Koala Park. While we thought the tour was extremely expensive through the ship we wanted the piece of mind as there is quite a lot of road travel involved. Lunch was included in the tour and there was loads of sandwiches available so no one would have gone hungry as there were many spare after lunch. There is no iPhone reception on the island and I was relieved we didn’t do our own tour as we would have had no way of contacting anyone if something went wrong. This was our first time on a HAL ship and I would definitely go on one again. Read Less
Sail Date January 2019
Overall Rating - Pacific Isles, Tasman & Bass Srts 1/5 We have completed over 50 cruises including World cruises on Cunard, Celebrity, Princess et al, with another booked in April on Celebrity Solstice. This cruise on the ... Read More
Overall Rating - Pacific Isles, Tasman & Bass Srts 1/5 We have completed over 50 cruises including World cruises on Cunard, Celebrity, Princess et al, with another booked in April on Celebrity Solstice. This cruise on the Noordam has been our worst ever, never to be repeated. I do not enjoy writing a bad review, but this needed to be said, honestly and fairly as it happened. Here is a sampling: ship and verandah room in disrepair (visible rust everywhere, wallpaper peeling, bedding old and uncomfortable), food lackluster (served luke warm, absent seasoning in Lido and Main), evident influenza epidemic, but only a warning issued of “Seasonal Flu” at the end of 1st segment). We cannot help but believe that this cruise cut corners at every level. It was short on entertainment (except for Noordam singers & dancers), food quality (except for Canaletto), things to do, dilapidation of the ship (rusting in every corner). Frankly, there is too much competition and too may choices of better cruise lines, and we have sailed with many. Further, the Australia routes are gouged price wise compared to USA and European routes, but then again, Australia is gouged at every level anyway as an easy unsuspecting target. Stateroom Location #8134 AFT: 1/5 What a terrible mistake we made through our Agent. The Navigation deck AFT is right below the pool deck area. Constant moving of chairs beginning at 5.30am every day and picking up around mid morning and mid afternoon. Also the room is too small, making it difficult to navigate. Barely room to walk past the bed! The deck is so small it does not serve any useful purpose., so it went unused. Our previous cruise on the Noordam we had a Neptune Suite. Finally, refuse from the above pool deck collects on the small balcony! The TV is located to the right of the balcony sliding doors, where you need to be a contortionist to see it! Conclusion: Be prepared to pay the significantly extra cost for a Neptune or Mini Suite, otherwise pass on the Noordam. We will pass anyway. Too many other choices of great cruise lines. Ship Quality: 1/5 Sorry, this ship is very much in need of a complete renovation. The ship was already tired during our last voyage, 2 years ago. and it is worse on this cruise. The only reason for taking this cruise again was a decision to take a cruise over the Xmas/NY Season. Rust and corrosion everywhere, dingy carpeting, peeling wallpaper. Conclusion: This ship has not been maintained. We did not see one person painting rust during the 2 segments. During our quarantine for illness for 5 days, the balcony wash washed down very briefly and poorly once, insufficient to remove the debris collected from the above pool deck! We suggest waiting until the renovation takes place if you are considering the Noordam! Health & Influenza: 1/5 We encountered several passengers who were down with either the gastro infections, the flu or the Influenza virus. We took every precaution to avoid it, unsuccessfully. There had been no alert issued by the Noordam. Notwithstanding taking every precaution to avoid infection, I first contracted gastro infection, then my wife came down with the flu, then I came down with influenza, which was horrible, quarantined to the cabin for 5 days. There was neither any mention nor WARNING of these pervasive infections from Noordam until the last day of the 1st segment to be aware of “Seasonal Flu”. Evidently Noordam management opted to put their head in the sand, and let the passengers fend for themselves! It seems the preference is to raise no alert! Restaurants: 2/5 Canaletto (Service and Food) – Syarif & attendants great servce 5/5 Pinnacle Grill (Service Excellent, food very good) – Stephen and Wohan great service 5/5 Main (Gilroy tries hard but all other Service fair, food poor) 1/5 Lido (no trays available, table service very good, ) Food station service poor, food poor) 1/5 Kyrisha @ Pasta Station has consistently poor attitude, having observed her rudeness with passengers over the course of the Cruise. If you prefer hot food, you will need to pay extra at the Canaletto or the Pinnacle. We had food delivered to the room several times from the Canaletto and the Pinnacle, but it would arrive warm or cold. Entertainment: average at best 2/5 Noordam singers and Dancers 5/5 Other entertainment (Comedians, Magicians etc) 1/5 Cruise Director 1/5 Constant barrage of announcements made by Jae, Cruise Director,who likes to hear himself over the speaker morning noon and night, with little tangible effort beyond that. Spoke directly with the Jae on New Years Eve, questioning why there were no chairs provided on the Lido deck. He responded in an insolent, rude and undignified manner, and laid the blame squarely on a decision and directive made by Home Office that no chairs should be provided. If this is true, and if this is the level of Head Office involvement on the Noordam, what is the need for Jae? Both my wife and I agreed that this must have been a decision taken on the Noordam, with Jae shifting blame for a stupid decision, and an unwillingness to take any responsibility for a stupid decision. Then, for the final stage performance by the Noordam Singers and Dancers, with all passengers having been kept waiting15 minutes past start time, Jae, Cruise Director, arrived on stage as though all is great, asking how everyone is enjoying the cruise, only to announce that due to audio problems, the show has been cancelled. This is clearly Jae’s responsibility to ensure all systems are a go, where audio etc should be validated well prior to the performance. This is yet another example of the ineptness, with no admission of responsibility nor apology. We have been on many cruises where the Cruise Director steps up when needed. Not in this case. Guest Services: Request to move to a Suite 2/5 We spoke with Guest Services at the start of our cruise on the 1st segment, requesting to move from #8134. A Neptune Suite was available. We were quoted an extra US$4,000 for the upgrade on the 1st segment only, with no guarantee on the 2nd segment, or where we would be located! We offered US$2,500 given the move and the uncertainty for the 2nd segment. Guest Services countered with their final offer of US$3,500. We passed. We requested an upgrade to a mini suite on the 2nd segment. After two calls to follow up with guest services, being informed they were checking with Corporate, and in the middle of the 2nd segment without a response, we contacted guest services a 3rd time asking why they had not extended the courtesy of a response. They were failed to provide any reasonable response, simply apologizing profusely. Festivities: 2/5 Christmas Eve & Day Celebrations – very basic 2/5 New Year Eve Celebration 2/5 Both celebrations missed the mark by a long shot. Nothing special or memorable offered. NYE celebrations were held on the Lido decks, with windy conditions outside, and NO CHAIRS provided inside. Room Service 2/5 Since we were ill and isolated in our cabin, we were required to order room service. The order taking over the telephone resulted in incorrect deliveries, cold food, one very late delivery on the Canaletto, with totally COLD food (where it had been sitting for some time), or missing items. On one occasion room service called us to see if we enjoyed our meal. We responded we were still waiting for it to be delivered. Embarkation Sydney: 5/5 Fast check in, went smoothly. Bags arrived at Stateroom before us! Suggestion: arrive at port around 2pm after the crowd for easy no hassle check in. Disembarkation Ports & Tenders: 5/5 Few wait lines, efficiently handled Ports of Call: 3/5 1st Segment: Mostly Island beaches and sparsely populated. You need to like beaches and seclusion with few things to do. The French in New Caledonia were neither warm nor friendly, living up to the French reputation. Non French Islanders were warm and receptive, appreciative of the Tourist Dollars. The Noordam failed to deliver nightly information in advance of ports of call, which is a first! The weather was mixed and unpredictable. 2nd segment: limited with Port Arthur (a must see for Australia history), Auckland, Adelaide, and Kangaroo Island, collectively difficult to justify. Spa Thermal Pool 3/5 Upon boarding the Noordam we visited the Spa to sign up for the Hydra pool package, only to be told they were sold out! We enjoyed this on our prior cruise on the Noordam. We were able to sign up on port days in the afternoons. We were able to sign up for the package on the 2nd segment, but since we came down with influenza, we had to cancel. The package is definitely worth it, as it is one of the few things worthy on the Noordam. Spa Hairdresser 5/5 Sally gave cuts and styling to both my wife and self. Sally was very professional and gave great cuts and styles. Stores on board: 2/5 General items are sparse. Purchased needed items at port visits. Internet 1/5 Signed up for the package with full access excluding video. The Internet Is VERY SLOW, and often kicked me off the Internet entirely, or unable to connect. It was Impossible to search on the Web. Its only use was emails & basics, if you can connect! This Internet Service is in serious need of an upgrade, comparable with the Internet connections available on more advanced liners Reception: 5/5 Responsive.. Standout is “Roma”. Be prepared for long lines. Read Less
Sail Date December 2018
We chose this as Holland America once had a good reputation for cruises. The dining was very poor quality food with very little choices offered ( no turkey for Christmas day dinner). The ship is very outdated and in dire need of major ... Read More
We chose this as Holland America once had a good reputation for cruises. The dining was very poor quality food with very little choices offered ( no turkey for Christmas day dinner). The ship is very outdated and in dire need of major refurbishment and we found that the balcony in our cabin to be extremely small given the extra cost paid to have one. Only just about enough room for two deck chairs. We found that it compares very badly with its competition eg Celebrity Cruises. Entertainment on board only moderate to fair and very limited. Port and shore excursions were quite good and well organised with an interesting variety. Neither I or my partner would recommend Holland America line for any cruises on the the Noordam unless as stated previously that it improved the quality and choices in its dining room and a full refurbishment of this ship. Read Less
Sail Date December 2018
We chose this cruise because we wanted a quiet restful trip. We did our research and discovered that Holland America are aimed at an older age group with not so many families/children on board. We found the Maasdam suited us perfectly. The ... Read More
We chose this cruise because we wanted a quiet restful trip. We did our research and discovered that Holland America are aimed at an older age group with not so many families/children on board. We found the Maasdam suited us perfectly. The Service and quality of food on this ship was excellent!! We didn't make use of the Casino as that's not our thing. There were plenty of bars and areas to sit and read or just relax. We mostly ate in the Main Dining room or had room service. We sat in the open dining on Deck 7 on the Port side and our waiter Imam & Wine Steward Iyvette were both lovely and looked after us very well. We enjoyed the Burgers at the Dive In Burger Bar on the Lido Deck.We did our sums and decided to take our own Wine on board as we weren't prepared to pay $827Usd each for a drinks package and we are so glad we didn't. We bought 13 bottles of Wine and 1 of Champagne on board and paid the $18Usd Corkage on 12 of them and it was still much cheaper to do this than get 2 drinks packages. We only had a couple of beers during the day from time to time and drank wine with our dinner each evening and occasionally in our room and had a cocktail/beer after dinner a few times plus the odd coffee - with the cost of our Alcohol purchased before boarding and all other drinks we still only spent about $650Usd. We made use of the free water refill at the Lido bar. The Itinerary was fabulous as we got to see parts of Australia we had never visited before and the parts we loved we will visit again. We haven't cruised a lot before and found the continuous up selling a bit annoying but you can always say no. The entertainment was just ok. We spoke to some people who said it was average and others who thought it was ok. We didn't do any shore excursions as we have been to some of the places and hired a car and did our own thing in other places so I cant comment other then to say we thought they were expensive. Read Less
Sail Date December 2018
Many lovely happy and pleasant dining and cabin crew. Food was really excellent. We tend to use the Lido more but the dining room was good too. Enrichment programs did not meet standard of previous cruises with HAL either in subject ... Read More
Many lovely happy and pleasant dining and cabin crew. Food was really excellent. We tend to use the Lido more but the dining room was good too. Enrichment programs did not meet standard of previous cruises with HAL either in subject matter or knowledge and standard of some presenters. Nor did the port presentations by HAL staff or the evening entertainment (with one exception) meet our previous experiences. Many very elderly passengers on board which did slow shore excursions down. Idea of having cooking demonstrations by Australian chefs was excellent although only one class by each of two chefs wasn't enough when you consider America's Test Kitchen is on most days on other ships. Chefs included interesting recipes using Australian produce. Some port tours were very good but tours which simply go to the shopping area in Margaret River WA and to quite uninteresting sites on Eyre Peninsular need reviewing. Read Less
Sail Date December 2018
For fellow Aussies If you get in this cruise ship: - make sure you got with you a travel adaptor for Australian and New Zealand appliances for use in Europe. You are not going to find any of them on the ship and you will not be able ... Read More
For fellow Aussies If you get in this cruise ship: - make sure you got with you a travel adaptor for Australian and New Zealand appliances for use in Europe. You are not going to find any of them on the ship and you will not be able to use or charge any of your electrical or electronic devices. - bring a calculator with you mate. The dollars you pay and see on the receipts, everytime you fancy a drink or purchase an item, are american not australian. - in case you missed that, there is a "hotel service charge" $15 US for every day and every passenger. Are you still got the calculator with you mate? - dreaming about the buffet? Sorry mate, but there is not much difference between the ship buffet and your local takeway. At least the ship crew is serving your food in small portions so you will not get fat during the cruise. - at nights, there are a few singers and a music band who are going to entertain you, especially at the show room. What do you expect? Moulin Rouge? In your dreams mate. - the tv in our cabin was small. I had to stay close to watch a movie during some boring days and nights. - it was so exciting to get out of the ship in every port. - the shower shampoo in the cabin smell nice. - a few exciting nights playing with puzzles and readings books. - some magnificent sunsets. - sometimes I had a feeling that I was in a retirement village. That's all for the moment. Read Less
Sail Date December 2018
I chose this cruise as we wanted to start in Sydney, spend Christmas and New Years on the ship and visit the west side of Austalia; get to see ports off the beaten track. The staff is amazing and go above and beyond to be friendly and ... Read More
I chose this cruise as we wanted to start in Sydney, spend Christmas and New Years on the ship and visit the west side of Austalia; get to see ports off the beaten track. The staff is amazing and go above and beyond to be friendly and helpful. The excursions are very expensive and we always book privately or rent cars, join other cruise critic members on smaller and less expensive (by far) excursions. The one excursion we booked with HAL was a zodiac boat tour of Kuri Bay and was so disastrous, we were given our money back. The food is good, but not exceptional. I find it greedy that there is already a helfty surcharge at The Pinnacle (considering the cruise has already been paid for), but you have to pay extra to upgrade to lobster or have an extra main. The entertainment was inconsistent - either good, only a couple were exceptional, nonexistent or really bad. The onboard naturalists and historian were very interesting and I really enjoyed the EXC portion of the cruise. I found tendering good and exiting the ship at ports efficient. Overall we found the cruise very enjoyable but HAL has certainly cut corners in places perhaps they shouldn't. It should be noted that the Maasdam is clearly 3* not 4* rating, so if you pay for 3* you're getting you're money's worth. Read Less
Sail Date December 2018
We chose the cruise for a couple of reasons. Firstly it covered Christmas and New Year. secondly we live in Fremantle so only had to fly one way then cruise back to our home port. We enjoyed the ports although most of them we had ... Read More
We chose the cruise for a couple of reasons. Firstly it covered Christmas and New Year. secondly we live in Fremantle so only had to fly one way then cruise back to our home port. We enjoyed the ports although most of them we had visited previously. The one big disappointment on this cruise was the dire entertainment programme. There wasn’t a single production show. On 2 evenings a film was shown in the theatre. Most of the entertainers were not what I would call top class - second rate mainly. We were not the only people who were surprised at the standard of the shows. It would certainly put us off choosing Holland America again without doing some serious research into the on board schedule. Overall the food was good and varied. Wine prices, like most cruise ships, are too high. Drinks packages are not an option for us as we don’t drink enough to make it worth it financially. Read Less
Sail Date December 2018
We choose this cruise ship because of its very interesting itinerary. It stops at all ports in New Zealand and most of the Sothern/western Australia. We booked both segments, one 13 days from Auckland to Sidney and thence 16 days to Perth. ... Read More
We choose this cruise ship because of its very interesting itinerary. It stops at all ports in New Zealand and most of the Sothern/western Australia. We booked both segments, one 13 days from Auckland to Sidney and thence 16 days to Perth. But we made an error to book into a 29 days journey on a 25 years old boat, a small ocean liner by today's standard. In my mind, the age and the size by themselves is not a problem, giving HAL is known for its great service and food. Well, how wrong we are. Our ordeal started immediately upon boarding. On the surface, the ship had a cosmetic makeover and our stateroom is pretty updated and we do not have a complaint about it, even it is an inside cabin, room 744, on the lowest passenger deck, deck 4. However, the devil is in the details. My major complaint, and it is real, is that I got locked in a toilet in the Ledo Deck men's public. That bathroom is divided into two sections, the toilet and the uraine stall plus the washing sink. between them there is a sliding pocket door, that public bathroom has no emergency alarm bottom as the other public bathrooms do. HAL did not bother to install a new sliding pocket door when they renovate the ship most likely it is expensive and involves opening up the structure which may affect integrity. So, not only it will not latch, but when I got into the toilet side, the door got stuck and I could not open the door after using the toilet. I am physically a very fit person, I tried everything I could to either open the door or tried to signal my wife who was reading a book only 20 feet away out side on a lounge chair. Because the structure of the door and the bathroom, my phone could not receive any wifi signal and my bang on the wall or door was not heard. Finally, after struggled for 15 minutes, some one came in to use the bathroom and was able to call a crew member to release the door. I was saved. I did report the incident to the front desk immediately. The lady at the desk was kind enough to accompany me to the bathroom the examine the pocket door, Of course, by that time, the crew had "repair" the door so it opens and close properly. I know it will fail again, if it is not replaced or disabled. In the few days after the incident, no warning sing was posted on the door. Only after a week or 10 days after, I saw the door had been disabled by the management. Apparently, there are enough incidents in that bathroom similar to my experience. My bad experiences on this ship did not stop with the incident. Bad management shows every where in my 29 days with the cruise. Here are a few major ones that I can echo most of the problems from the people I have talked to and my own obersercation. 1. The quality of the cooking. Please note that I am NOT complaining about the food ingrediances, but the cooking. With few exceptions, the food are very well overcooked. That includes, almost all the fish, sea food, vegitable and meat. My wife incidentally met the chef and compalint about the over cooked fish, so it did improve after 10 days of hard "rock fish" meals.She failed to mention that "rubber band" asperigus knife cannot cut through, so we stopped to order any thing that has asperigus in it. You get the same thing over and over every day in Ledo buffet, the main dining room has more veriety, but because of the cooking, most of the time, it is not a very enjoyable dining. I've heard rave reviews for the hamburger joint next to the pool, but we are not a fan in hambergers and those high salt conent greesy french fries. 2. Lack of entertainment. From MANY four-five HAL stars(over 200 days on HAL) curisers including the lady at the future cruise desk who represented HAL told me that this cruise had cut back entertainment and replaced it with EXC or enrichment talks. It was such a boring ship, there is no music on the ship during the day, lots lots of "talks" or EXC presentations and movies. Its like a dead ship. After 6pm, some "entertainment" is provided, but everything is like from the stone ages. Music is from the 70's or older, good singers on stage are few and far in between, "Avita" was provided three times. Piano bar is handled by only the same person for the entire 29 days from 8-close, he is over worked and ran out of voice. The lone comedian gave the same "jokes" night after night, even after "new material" was announced one night. However, people flock into the theater 1/2 hour before the show starts because there is nothing eles to do on the ship. The Library has the most crowd because it has the most game and book to kill time. 3. Over priced excursions. You can find the same excursion from other providers at half or third of whats offered. I am so sorry that we did not know that the members of the cruise critic have organized excursions on this ship, but you live and learn. All in all, I will not join HAL again given the knowledge that HAL and Carnival, its parent company, had severly cutting corners in recent years. Read Less
Sail Date December 2018
We chose this cruise because we wanted to have Christmas and New Year on a cruise and the HAL had been recommended by some American friends. We had a wonderful surprise when we were upgraded from a SS midship to a Neptune suite at the ... Read More
We chose this cruise because we wanted to have Christmas and New Year on a cruise and the HAL had been recommended by some American friends. We had a wonderful surprise when we were upgraded from a SS midship to a Neptune suite at the back of the ship.A really big cabin with an L shaped veranda at the back. Having access to the Neptune lounge was a plus, the 2 concierges could not have been more friendly and helpful and the free capuchino was another plus! As a handicapped person I did find the long distances to other places on the ship was a problem,which was why we booked midship, but we worked around that problem by choosing room service a lot of the time.We had some problems the first few days, with cold food and missing items, but after a visit to the desk and a talk with Gilroy, the maitre d, it was soon fixed. Our main problem, which caused us to leave the cruise after the 1st section, was the ship's doctor.We had problems understanding him, and the other medical staff, and he did not seem to understand us.He seemed to be very unsure about what procedure to take, even after speaking to my own home doctor on the phone. He did not seem to have had any experience with my problem, a U.T.I. and said that he was not happy about me staying onboard for the last 2 weeks of the cruise in case the infection got worse and he would have no facilities to help if we were at sea or in the small islands that were next on the itinerary. So we had to leave the cruise after the 1st 2 weeks of what should have been 4 wonderful weeks. So much for our much anticipated month in the Pacific!! Now I have to deal with our travel insurance office and try to get reimbursed for the 2 weeks we missed. NOT how I expected to be spending my time at New Year!! This was our 1st and last cruise with H.A.L. after 27 cruises with Princess I think we will be staying with them. Read Less
Sail Date December 2018
We had sailed with HAL on 3 previous cruises. We chose this cruise for the itinerary and had just been on Celebrity Solstice six weeks prior to this one and so comparisons between them were fresh in our minds. Where Solstice is clean ... Read More
We had sailed with HAL on 3 previous cruises. We chose this cruise for the itinerary and had just been on Celebrity Solstice six weeks prior to this one and so comparisons between them were fresh in our minds. Where Solstice is clean crisp lines with what we thought were much higher ceilings, Noordam is lower ceiling, less open spaces, fine arts but darkened lounge areas. Noordam did not come close to Solstice from the quality of their food, attention to detail and service of the crew. Embarkation for Noordam was slow. Our cabin was spotless our only complaint were the lumpy pillows. Our attendants always had a smile and were happy to assist to meet our needs. Dining - this is one of the features of cruising that we enjoy and were let down terribly. The menu selection and quality of food was poor, even in the Pinnacle Grill. We thought the standard in the Main Dining Room had dropped from our previous cruise with HAL but had improved measurably in the Buffet Dining (Lido). At all three dining venues we found the selection of deserts (and slices) disappointing. The attention to hygiene on board the ship was lacking. Rarely did we see a crew member ensuring that passengers used the sanitizers before entering the dining areas. The Air conditioning was poorly balanced and some areas of the ship were warm and others were very cold. Hence there were a lot of sick people on board. In the theatre during lecture and showtime there was constant coughing by passengers. Activities - not a great deal of variety or imagination used in planning the activity programme. The Test Kitchen was American food which was not to the Australian culinary style. exc Talks - Two great speakers were the Barrier Reef Pilot and Brian Stoddart who did a series on the Pacific the influences through history, art, internationalisation etc. The other speaker did a series on World War II in the Pacific is content was very disappointing. Entertainment - The highlight was the Planet Earth documentary accompanied by the String Quartet and Band. Fantastic! Mix of entertainers and three dance/shows. The BB King had us all tapping along with the music - they were great. Our first port of call was Gladstone....A wasted day. Not much to do or see the city tour included pointing out Bunnings and the local Library as sites of the town! Alotaou was not so much scenic as historically interesting port. If you are interested in the Second World War and the fighting in Milne Bay you will find doing a tour/excursion worthwhile. You will find locals portside who will take you on a tour of Alotaou. The next 2 ports were Kiriwina and Kitava Islands. Both beautiful islands where you can meet friendly tribal people These islands surpass the South Pacific Islands for swimming and snorkling in their lovely clear coral waters. You could buy wooden bowls carved by the village men or woven bags from the ladies. They do appreciate KENNA currency. Buy your currency before you leave home. Dont buy it off HAL they would not take back any unused currency (and they could sell you notes in poor condition that a bank will not accept - this happened to one passenger on our cruise). Next stop was Conflict Islands - this is a group of Islands owned by an Australian. It is very picturesque but very commercialized. (Buy any carvings or bags on this Island and expect to pay at least four times the price as on the other two islands... and you are not buying from the tribes person direct.) Our other ports were Cairns (Yorkies Knob) and Airlie Beach and then Brisbane. This cruise is not a cruise for those with disability issues. Only 3 ports were to a dock, five ports were by tender. The tenders were efficiently run and we did have to wait more than a couple of minutes at each port. It was extremely hot and it was lovely to have ice water and iced handtowels to greet us on and off the islands. One thing we did appreciate was the limited "on-sell" of spa, dining & drinks packages. It only occurred the first day or two. There are two issues that really were unsatisfactory.... 1. US$25 per person to get a shuttle bus from the wharf to Brisbane CBD. At Airlie Beach we paid A$5 in Australian dollars. Didn't add up paying Australian dollars on one occasion and USA dollars (at an exorbitant price) on the other. 2. No Christmas Carols on board the ships PA system. The ship was decorated with Christmas Decorations but no music. At requesting at the Guest Relations for some Carols to be played on the PA we were advised that the company had made a directive that no HOLIDAY MUSIC be played until the 22nd December. Yet they were quite happy for us to pay the ship's photographer to take "our CHRISTMAS PHOTO taken by the CHRISTMAS TREE". This is not the cruise line for children.. and especially around Christmas time. We were so disappointed at not being put into the Christmas spirit, that I doubt we will ever go on a cruise at Christmastime again with HAL. Read Less
Sail Date December 2018
This was my fifth cruise. First time with HAL. Booked at last minute due to price and itinerary. Booked a guarantee VH verandah cabin and received a VC cabin on deck 5. Very happy with cabin. Loved that the cabin came with full ... Read More
This was my fifth cruise. First time with HAL. Booked at last minute due to price and itinerary. Booked a guarantee VH verandah cabin and received a VC cabin on deck 5. Very happy with cabin. Loved that the cabin came with full length bathrobes and Ellis products and bar fridge that actually worked. Bed very comfy and stewards worked hard to keep cabin spotless. Aircon worked well. Had early dinner most nights in MDR. Food was tasty and hot and service was exemplary from all staff. Had breakfast in the MDR twice. Food was great but service was not on first visit. 2nd time it was much better. Lido deck buffet had lots of healthy options which was great. Often took my food out to the tables next to the lido deck pool as I found the aircon in the buffet area too cool. Service in lido buffet was always friendly and efficient. I didn't go to many of the shows but I went to all the informative talks in the vista lounge on subjects related to the areas we were cruising. War History in PNG, Sociology in the Pacific, talk from a reef pilot. All very interesting. Some parts of the ship were cold from the aircon especially midship and the vista lounge. Make sure you pack a light throw or some similar. Average age was 60 upwards. I am a decade younger and had a lovely time. Everyone was friendly. There was only about a dozen kids on board. They seemed to be having fun in the pool. I did a spin class in the gym and was impressed. Great instructor and equipment. I didn't use the pool much as it was too warm. 30c most days. Felt more like a warm bath. $20 bag of laundry was excellent value. Came back next day. I liked the feel of this ship. With 1900 passengers it never felt crowded. Tenders ran smoothly and there was never much of a wait. We visited PNG and FNQ. All ports were interesting. Pre-booked quite a few ship tours. Also did a private tour and explored on my own or with friends met on board. All went smoothly. Apart from the pool, I have no complaints and would book the Noordam again. Read Less
Sail Date December 2018
Of fourteen cruises this was my third with HAL. It was nice to renew our acquaintance after a five year hiatus. I'm happy to say that HAL have maintained their high standard, mostly. More on that later. We came down to Sydney by ... Read More
Of fourteen cruises this was my third with HAL. It was nice to renew our acquaintance after a five year hiatus. I'm happy to say that HAL have maintained their high standard, mostly. More on that later. We came down to Sydney by train and four of us took a taxi from Central to White Bay. I was amazed at how much luggage space was available in the hybrid Toyota, it all went in the back, no bags on laps. Fare was $30 which I thought was reasonable but not so much when then return fare, White Bay to Central, was only $25! Hmmm. The return was a quicker trip as it was early morning. On arrival at the terminal we checked our bags and joined the queue which looked long but didn't take to long to get through, about 30 minutes and we were aboard. Room was ready. We, my friend Tony and I, had requested twin beds but found a double made up. We pointed this out to our room attendant and it was quickly fixed. Unusually, I had trouble orienting myself when moving about the ship. I think the lack of an atrium such as on X Solstice and Ovation OTS may have something to do with it. The decor, altough tasteful and in good condition, was not to my liking- too much brown, bronze and gold made for a drab interior. Others may like it but it seems dated. Meals. First thing I noticed in MDR was that there were fewer choices compered to my previous HAL experience. HAL is not alone in this regard. What was pleasing was the food standard was still as high as I remembered. Almost but not quite up to that of Celebrity, I recall only one dud meal in MDR, a chicken linguini with basil and tomato sauce and some crispy thing that wasn't crispy. The pasta sauce was totally lacking in flavour, basil or tomato, but the chicken was ok. We ate all dinners in MDR except for three nights when we ate in the specialty restaurants. The first was a birthday dinner in Pinnacle grill. There were four of us. I ordered a honey glazed pork chop as a main, the others had steaks, I wish I had too. The pork chop was overcooked, tasteless and chewy. Everything else was good, appetisers and desserts. The next was Rudi's Sal de Mare. This was excellent. Wonderful seafood courses and all cooked to perfection. Only problem was we had trouble finishing it all. By the time dessert came we were all pretty full then had to front up to a pile of profiteroles covered with chocolate sauce and ice cream, There was also crepe suzettes which were yummy. The final night was in Cannaletto's for my 70th. Excellent Italian food and presentation with portions just right. With the exception of the first sea day, when we had breakfast in the MDR, we ate breakfast and lunch in the Lido buffet. No self serve but food was freshly cooked and served by staff. Very little wastage and a lot less temptation to overload your plate. Less chance of spreading bugs too. Lots of variety to suit all tastes. Our group of four generally ate breakfast late (too late for MDR)cdue to Tony, a late riser, and the other two who liked pre breakfast walks and gym sessions. I just went with the flow. Entertainment, This is the first cruise where I have not tried to attend every show. Our usual ritual was 7pm trivia after which we would then have dinner. The late shows were at 10 and sometimes clashed with other performances such as piano and strings in the Lincoln Centre or BB Kings or the piano bar. I did catch the comedian one night and country singer Patrick McMahon was great, both nights. Have seen him on a previous cruise. Although the HAL band was good I it lacked a brass section. This would have given it a lot more presence. Guest speekers were interesting and topical. We booked a couple of ship tours, In Alotau we did a Milne Bay cruise with a historical commentary which was interesting and informative. I was able to relate what I have read, about the Japanese attack, to the geography/topography of the area, It was here that the Japanese suffered their first WW2 defeat on land. After that we went on a cultural tour and learnt about the way of life and customs of the PNG people in this area. For the island visits we went ashore and snorkelled and generally relaxed. Exception was the Conflict Islands. What a beautiful place this is. A Coral Sea atoll of twenty one islands with a marine research facility. The owner, Ian Gowrie-Smith, has set up a turtle conservation facility. He has an agreement with Carnival that allows their ships to visit and this helps fund the facility. It was here that I found the best snorkelling I've ever seen, absolutely beautiful and unspoiled in comparison to other islands where the coral is suffering degradation from the reef shoes and too many people We had booked an outrigger sailing cruise but this was cancelled due to lack of wind. For the Australian ports of Gladstone, Cairns, Airlie Beach and Brisbane I did my own thing. I did a little geocaching which gives me exercise and takes me to out-of-the-way places tourists mostly miss. Tendering at Yorkey's Knob, Cairns is the pits. Takes up so much time although I never had any problems getting on the tenders due to crowds. I can recommend the Cairns Aquarium, well worth a couple of hours there. Airlie Beach is much different to when I was last here, about thirty five years ago. They tell me the place is usually full of backpackers but maybe the season was over as there weren't too many about. Or perhaps they only come out at night. Lots of cafes and restaurants. In Brisbane I spent a relaxing day at my sisters' and spent some time with her five grandchildren, four girls and one boy aged between five and eleven. That was fun. All good things come to an end and we were back in Sydney having missed the cyclones but got the tail end of the Sydney storms. Disembarkation was on a Saturday. Saturday is when I windsurf and my club was having a post race Xmas BBQ so I decided I would try and make it back to Newcastle in time. I self disembarked by not putting my bag out the night before and just walking off when I was ready, Shared a taxi to central and was on the train heading north at 8.18. Would I cruise with HAL again, sure, if the itinerary looks good and the ports are interesting. I forgot to mention the one change I noticed in HAL's standards. Dressing for dinner. It's now a lot less formal than it was. On my first HAL cruise I didn't have a jacket for gala night so the Maitre d provided me with one. I didn't have to wear it, just hung it on the back of my chair. Some consider the casualisation of dinner attire a backward step but for me, I'm fine with it. I wear neat jeans or slacks with a collared shirt, or sometimes a bright Hawaiin shirt. No problem. Read Less
Sail Date December 2018
Holland America Line only does this cruise once yearly, and I've looked a it for 5 years, ALWAYS over American Thanksgiving or Christmas. This year they snuck it in between the two, so I jumped on it! It is definitely a tropical ... Read More
Holland America Line only does this cruise once yearly, and I've looked a it for 5 years, ALWAYS over American Thanksgiving or Christmas. This year they snuck it in between the two, so I jumped on it! It is definitely a tropical vacation, much like a South Sea Isles, without the foreign languages. Paupua New Guinea kept going from good to better to amazing, then Conflict Islands, WOAH! Each and every port had some amazing choices for shore excursions for those of us who had never been to this part of the world before. Since I still work and can only get a few weeks off at a time, I flew to Sidney 2 days early to get my bearings. The Four Seasons where HAL put us up was lovely and withing footsteps of The Rocks, lots of eating and drinking, and not far walking from the Opera House and Inner Harbor. The HOHO bus left from across the street, so a fine place for sightseeing the whole city. Our ship left from "the other harbor" (Port Jackson) which I'm happy it did. The sailaway was incredible under the Harbor bridge and past the Opera House. I had a starboard side balcony, and it was glorious that morning. It is one of the most beautiful of my lifetime. I was in a SY cabin, 8083, rattled around in there by myself, but if I upgraded to it, they threw in 2 nights Sydney, a Meet & Greet dinner and tour of the opera house (which was excellent) and all transfers for free. It paid for itself, and having a jetted tub and shower was great for those days I hiked up hills in PNG to get the very best views of the islands. The ship was impecabbly clean, crew was constantly working to keep it so. She is due for a refurbishment in 2019, and parts are showing wear, so a pass. I did notice the upgraded Lincoln Center Stage is now enclosed since last time I sailed her, and the music acoustics was excellent! The 5 musicians, all Scandinavian put their hearts & soul into each piece, everything from Edvard Grieg to Dave Matthews Band! The place to be each evening was the BB Kings Club, dancing and singing. Did not hit the single piano bar on this sailing, though I usually do, so many other choices in entertainment on board. Both of the BBC Earth presentations in the showrooom were standing room only. I didn't attend the other presentations there, but heard from others they were enjoyable. Only ate in the MDR once, my schedule was so busy with wonderful EXC shore excursions, Martini Tastings (with David and Yoko) at 6:00pm nightly, and many nights in specialty restaurants with new friends. Other nights the Lido just seemed to have the same offerings in half the time. All of the food was tasty, hot, beautifully presented in MDR and Sel de Mer, Canaletto & Pinnacle. By the time I returned home that evening, the recipe for what I had eaten at Sel de Mer was on my pillow with some chocolates. That was a special meal for SURE!What I enjoy about the LIDO is being able to say "a really small slice of lamb, I'm a light eater," because by dinner I'm not really hungry. There were excellent enrichment programs on board this sailing, in additional to the usual, Aboriginal Marlon gave his informative talks in the Queens Lounge about his culture, WWII history about Milne Bay's importance, History of the Conflict Islands and what to do there. First day at PNG in the Explorer's Lounge there was exchange for PNG Kina (the only currency they use on these tiny islands) and postcards and stamps to mail things home. HAL thought of it all. I am NOT a Day at Sea person. There were TWO in a row on this cruise and I was a afraid I'd be climbing the walls.I finished two books, it was HOT, too hot to be out on my balcony too much. I almost did climb the walls, except that I discovered Martini Tastings, 3 small glasses, about 12 people around a convivial bar in the Atrium, and fun bar games. We learned to make a few new drinks, never really got too tipsy, but met new friends, and seriously AUSTRALIANS are FUN!!!! David was one of the most fun bartenders HAL has out there. The ports were in a excellent order, in my humble opinion. GLADSTONE: This was first time the Noordam had ever called there. Granted it was a Sunday and NOTHING was open, they rolled out the food trucks and made it a fun day for us. There was a huge street fair waiting for those who just walked off the ship. I caught the ceremony the city gave for the Captain and Officers. There was a kilted bagpipe band, dancers, Aboriginal thanking the ancestors, short talks by both parties. The HOHO vans had really nowhere to go, because everywhere was shuttered for the day, except hotel restaurants & shops. ALOTUA, PNG: The largest of the Islands and most citified. People were everywhere, very busy town. The ship parked quite far from the town center & market, but taxis were plentiful and not expensive I was told. 2 dance groups were on the pier with in traditional costume, many people were filming, paying a bit and talking to leaders in English. I took a shore excursion for a Clay Pot Cooking Class at the Masurina Lodge. It was FANTASTIC! Tables were arranged for us outside, we learned the types of yams, bananas, and other vegetables & spices they use in cooking, prepared the pots with, then toured a small WWII museum of artifacts. When it was ready we sat together and enjoyed the fruits of our labor. It was a wonderful way to spend an afternoon in Alotua. KIRIWANA: This lovely island we tendered in to a nicely laid out beach full of stands where the natives sold their goods. There is a food stall in the middle to buy drinks and a few food items, but I didn't try it. Lots of people want to show you the island, but plenty of signs to show you the way. Not much in the way of beach chairs or mats, but lots of shade to the both sides off the tender pier. Bring what you need from the ship. Be willing to barter a bit. Save some Kina for tomorrow! Take a boat ride if you dare, the boats are sturdier on Kitava. KITAVA: Island Paradise! Clear water, bring a snorkle. Beach chairs to rent far to the left off the pier. You can walk in and see the coral and fish here, it is the best of the 3 islands of this PNG group. You can hike up to Captain Cameron's grave (5 Kina to go inside), worth the hike, the view is spectacular. There is another small island off the island, and for 10 Kina you have get a boat to take out out and drop you off, hopefully bring you back. Talk about deserted island! I'll try to post the pic! CONFLICT ISLANDS: Exceptional stop. The main island is a wanderers paradise. Yes, there are rooms, where I assume there were guests staying. There was a huge converted tuna processor, now a glass bottom boat. I took the Beach Picnic Shorex. Walked across the island boarded a Zodiac like skiff that took us to a larger, maybe 40 ft pleasure craft, drove us to a small, deserted island, where the skiff again met us, took our gear to shore, in twos. Beach chairs in the shade, pre-ordered picnic coolers with drinks, water, blankets, utinsils, everything needed for hours of absolute peace and quiet. At the prescribed time, our skiff returned us to the bigger boat for the return trip. I then went to the TURTLE RESCUE, which wasn't much to see, but very informative. The release of our own little guy/gal Crush was so envigorating, I wept a little, hoping he would survive and prosper in the wild. YORKEYS KNOB/CAIRNS: Unintended port for me, I changed my Great Barrier Reef excursion to go to the rainforest on the Kuranda Rail, and it was great! Exciting piece of history, with a tour guide in each rail car. Ours was really funny, and the narrative was historic and interesting. We stopped a few places for photos of the waterfalls befor arrival at the town. A few hours there, then return on the Skytrain, a cableway over the amazing rainforest to the forest floor, and a short bus back to the ship. ARLIE BEACH: Here the Whitsunday Island Tours boat picked us up right off the ship and took us out to the Great Barrier Reef dive platform to snorkle the Reef. It was a long, wavy trip and they were quite prepared with seasick bags, patches, pills and help for anyone experiencing symptoms. They served a delightful tea service, hearty lunch, and snack on the way back. We were outfitted with EVERYTHING, from stinger suits, snorkle gear, fins, everything except sunscreen and swimsuits. It as a great day, although I could have done without the sea swells, but that wasn't their fault, and they did everything RIGHT to handle that. BRISBANE: Beautiful Brisbane. Wish I had more time here. Took the excursion to Lone Pine Koala Sanctuary, it was much more. We toured the city both ways, seeing the highlights, spending about two hours at the sanctuary. It took about an hour in line to actually HOLD a koala, and $35 AUD for photos. Then paid $2 aud to buy kangaroo food and went into the enclosure where there were SO many roos, and you could be there as long as you wanted. I spent the rest of the time there! This was a wonderful itinerary for any Australia virgins. I will go back when I have more time after retirement. I thought the flights would be more grueling, but Delta flies the Boeing 777, which makes a huge difference in jet lag, that circulation system is amazing! Read Less
Sail Date December 2018
Background and embarkation We chose this cruise as we had been to New Guinea only once and the ports appeared interesting. and it has been on our list for some time. The other reason for choosing this cruise being to experience the ... Read More
Background and embarkation We chose this cruise as we had been to New Guinea only once and the ports appeared interesting. and it has been on our list for some time. The other reason for choosing this cruise being to experience the Noordam, we had previously cruised on her sister ship “Oosterdam”, a ship we were quite fond of, so we were eager to revisit this class of HAL ship again. We stayed overnight in Sydney at Novotel Darling Harbour Square, we are Accor members and we received a great online deal from them, so we duly chose to stay there at an excellent tariff. We managed to score a newly renovated room with a view of the Chinese Gardens, quite a large room, with a comfortable bed and firm pillow, all the mod cons, friendly staff, we would stay again. Next morning, we were able to walk up to the Captain Cook wharf in Darling Harbour, buy tickets and we were ferried over to White Bay. HAL had hired a bus to drop people off and pick people up at the ferry wharf, very thoughtful indeed HAL. There were two ships at White Bay that day, HAL Noordam at the terminal, and P&O Explorer (previously Dawn Princess) tied up nearer the ferry wharf with a large marquee set up to disembark and embark passengers. We are 3-star mariners with HAL, after the suite, 4- and 5-star mariners registered for embarkation we were next to provide all our details to terminal staff to embark. 15 minutes later we were on the ship and in our room. We had ordered some drinks for our consumption in the room, not all had arrived as ordered, after a call to room service, not even 10 minutes late the drinks arrived. My wife’s bag arrived in the interim, however, not mine. My wife unpacked and after an hour and a half later I heard someone drop something near our door, I quickly opened the door to see someone scurrying down the corridor after they had dropped my bag off with the top handle hanging off one end, and one wheel broken. I took some pictures for evidence, that were date stamped, and a few days later took the bag down to Guest Services. Young Jay took down all the details in an incident reports after I showed him the pictures and brought the bag down. He said they would fix it if possible, and bring the bag back to us in a few days. He did just that, the bag appeared to be fixed, however, I did warn him that if a wheels and handles are broken, 99% of the time they will break again. After we disembarked, we claimed our bags, and my bag had a wheel broken, it was reported to the terminal staff and a report was alleged to be sent to HAL for compensation, to date (7-1-2019) we have had no communication from HAL at all in relation to the broken bag!! Ship information The ship is not new obviously, however, the ship has been kept in very good condition overall, the artefacts are excellent, the public areas are spacious overall, with many separate areas to be seated. It felt like an ocean liner, not a cruise ship, don’t alter it too much HAL, many people still like this type of ship as it stands/sails. Well done HAL, the public areas are clean and well maintained, the restaurants were in good condition, and the external condition of the ship and teak decks were good. Teak chairs on the promenade deck are still intact, another big tick for HAL. The library is huge, excellent choice of books, coffee shop seating is very limited, perhaps they can enlarge the seating area, and shrink the library by 10 square metres. Crows Nest at front of the ship on deck 10 is magic, don’t change it HAL, it is a fantastic area, with a breathtaking view. Activities The activities were various as they are on other lines, we attended several lectures about what had occurred in WW2 in New Guinea, they were very informative and interesting. We didn’t attend trivia this time, so not sure how good it was on this ship. However, there seemed to be a large varied of activities each day outlined on the daily program. Service Main negative was the relatively ordinary service of our two cabin stewards. There were no cards with their names in the room, until the last 4 days, after we gave them 3 chances to redeem themselves. One of them introduced himself the next day, and said he had a partner helping him with cleaning and maintaining the room. This man appeared to be invisible until he introduced himself 3 days later. They made the bed every morning, and cleaned the bathroom, turned the bed down in the evening, and provide towel animals and 2 chocolates every night. We left notes on at least 4 occasions to vacuum the floor, provide soap, as we had 2 sinks, a bath and a shower, and replace moisturiser, baths salts, shower cap, and clean the bench tops in main cabin area. With 4 days to go to the end of the cruise we were over it, we complained to guest services, this was cruise number 44, and these men were seriously the worst ever, and we were in a suite, they are supposed to be the best staff who would have been promoted, well not these guys. There were several rooms vacant on this cruise that they did not have to service, we think they were very lazy indeed. Most people that were in their service area were interviewed it would appear by the assistant Head Housekeeper and his offsider. They spoke to us about the problems around midday. We informed them that our room would normally not have been serviced by then, although in the defence of the room stewards; they serviced our room the second and third days when we left the service our room card in the door key slot outside. We did that every day, in the morning and in the evening when we went to dinner. On more than one occasion we told them that we were leaving the room and could they service it while we were away, that didn’t occur on the majority of occasions, sometimes it wasn’t serviced until after 1 pm, and after 9 pm several times when we returned from dinner. Service improved last 3 days after we had complained, one of them apologised, however, only on one occasion did he call me by name, he did not call my wife by name at any stage, nor did the other steward call me by name of my wife, this was the first time in 44 cruises that this had occurred. It would appear from the slack and poor service most of the cruise that they did not respect us, as we always used their name each time, we spoke to them, however, that was not reciprocal from them, and it would appear they thought they would “get away with it’ not cleaning the room properly each time, or at all on some occasions. Lastly, our balcony was filthy dirty for the first 4 days, when we left notes on day 4 to vacuum, we also asked them to clean the balcony, they did on that occasion. However, they slacked off again one day later, so we left notes every day for jobs to be done, to leave a shower cap, moisturiser, whatever, actually they received 6,7, 8 chances, strike 9 you are out!! Well on the band wagon and back to other staff, client services staff overall were good on this cruise, on Zaandam in late January, February 2018 in South America and Antarctica they were extremely rude and not accommodating with just about everything. That was sorted, when we received an apologetic email from the CEO’s executive assistant some weeks after we came home, we were impressed with that. It was refreshing to see both female and male staff on the counter at guest services, Zaandam were all female and they weren’t being managed well, so rude to many of the passengers they thought they would not be challenged, well they were wrong. Jay was a standout, he was extremely polite and very helpful and knowledgeable on every occasion, as was two other males who we spoke to, and two females. Only one downside, one female who we submitted a form with, it would appear did not submit the form for entry in the computer. We checked on the last night with a male staff member and he stated they had no record if it, then he entered the information manually. On the whole they actually solved problems, were not over assertive, or aggressive, as some others were on Zaandam, they do not try to dismiss your problem, and hope you go away! Restaurant staff were really quite good, standout was Dani, one of the men at the door who allocated tables, every night he tried his best to meet our needs, well done Dani. We ate lunch in the restaurant on several occasions and had breakfast twice in the restaurant, it was easier to eat in the Lido, as we walk every morning, and restaurant opening times did not suit. We were very impressed with Luis, the Bar and Restaurant Manager, he spoke with us on two occasions, he is very professional and “hands on”, a breath of fresh air to HAL, we know he had extensive experience with several cruise lines in a similar role, this man innovative, opened the restaurant for lunch on a port day, loved it, he is visible in the restaurant on almost every night, be speaks to staff on the run discreetly, he is the best we have seen in the last 10 years on any cruise line, keep this man and ask him to train many like him, he is the best! Farid, and many other waiters were good, and others were improving throughout the cruise thanks to Luis coaching and mentoring them. Staff in Lido, both cooks, chefs, food servers and wait staff were nearly always very helpful, courteous, and went out of their way to assist people, serve drinks, coffee, and tea, well done people! Nica, was a standout for me, she went down to the galley to find breakfast cereal for us, as they had run out of the cereal we like with fibre, she was fantastic. Food in the Lido, was very good, huge improvement from MSC Divina, food was bland, cold, and very little variety. Not on HAL so much variety, so many stations where food is cooked fresh, Asian/Indian food in Lido is outstanding at lunch on most days. Officers seemed friendly, and noticeable around the ship. Engineering and maintenance staff appeared to be were always working hard to maintain the ship, well done! Bar stewards in restaurant and Lido were overall really good, Liany, Jeycel, Kurt, who served us mainly, were really knowledgeable, friendly, and on the ball, well done people! Overall, apart from a few the majority of HAL staff on Noordam are quite good. Just a suggestion to HAL, we have found room stewards from the Philippines to be the best, very friendly, courteous, respectful, very efficient and effective in their roles. Port & shore excursions We enjoyed the excursion in Airlie Beach to the Crocodile Safari, Proserpine River. Very informative, educational, adventurous, great BBQ lunch, we would recommend it. Cabin We booked a balcony cabin originally, however the cruise was heavily discounted by HAL a few months prior to leaving, out travel agent asked HAL for an upgrade and we received an upgrade to a signature suite. Cabin was very large as was the balcony, overall it was in good condition. Large lounge, two large comfortable chairs, very small older TV, bed was very comfortable, pillows could have been firmer, however ok. Bathroom is little dated, however, was in good condition. Cabin had a bath and a shower, horrible shower curtain, please HAL invest in a safety glass shower door, similar to HAL Koningsdam, best shower and bathroom on the seas, to date! Balcony was very dirty, was cleaned after we complained on day 4 why had they not cleaned it, they put cushions out each day, surely, they noticed. Balcony when finally, cleaned and habitable, was really large, included a table and two chairs and two large cane chairs, large cane foot stools, and a small table for drinks. Dining Due largely to the new Bar and Restaurant Manager, Luis, the staff in the restaurant, in Lido, and bar staff were very good. Breakfast menu in the restaurant is comprehensive, very good, food quality is good, and meals are warm to hot. Lunch variety in the menus are limited, however, on the several occasions we went to lunch in the restaurant we found the food to be of good quality, and worth the decision to attend. Lunch on a port day was a great innovation, need to advertise it more, moist people didn’t notice it was open. HAL please open the restaurant at lunch longer than one-hour midday to 1 pm, most people eat between 12.30 pm and 2 pm, be a bit more flexible! We attended the main restaurant for dinner every night. The variety and quality of the food was very good, I was very pleased to see surf and turf on the last formal night menu, thanks HAL don’t take it off the menu, it was a very tasty meal indeed! Best barramundi I have eaten on any ship, coated in crushed macadamia nuts, with excellent accompaniments, wow! Lido food for breakfast is very good, smoked salmon is presented beautifully, and is delicious with freshly cooked eggs, or omelettes, grilled tomatoes, mushrooms, English bacon etc, well done HAL Noordam. Good variety of breakfast cereal, Aussie milk and yoghurts, fresh fruit, pancakes, it is fantastic, more seating on some days as peak time is sometimes a problem, anyway, not insurmountable. Lunch in Lido had freshly made Asian and Indian food, different menu each day, in our opinion, it is the best fresh served food on any ship anywhere in the world, it is delicious, hot and the food service is fast and vey efficient. Pasta station is also very good, mainly fresh food and tasty, pizza is tasty, however, could HAL have a special pizza every day, for variety and the taste buds please. Turkey, sandwiches, potato chips, salads, desserts, and beautiful ice cream every day is a delight, we loved Lido food. Dinner was not as good, variety not quite up to normal standards, we didn’t eat dinner thee, however we looked each night to see what was available. However, improve dinner variety and Lido will be best buffet at sea! We like the Dive In burgers and chips, and the Mexican food, if kept away from the heat, and insects. The burgers were better on Zaandam, perhaps the cooks were better, our burgers were overcooked, otherwise tasted ok. Entertainment Most guest entertainers that we managed to see were good. The ship entertainment group had some very good singers amongst them, we watched one show, it was very entertaining. The BBC wildlife video accompanied by the orchestra and violins was magnificent. Lincoln stage was reported to be magic, we weren’t able to reach the performance on time as we had dinner, shame, we hear it was well worth it. Disembarkation No problem, we waited for our allotted number and colour and disembarked, found our bags. My bag had a wheel broken, again, as I indicated earlier in this report, we reported it to terminal staff, incident report sent to HAL, HAL yet to respond. Summary Apart cabin staff issues that didn’t end well for them, we had a very enjoyable time. The ship was in reasonable condition, great artefacts and venues, many of the dining staff and the food quality in restaurant and Lido venues and the menus won the day overall for us. We will return to HAL again we booked a cruise in January on Noordam, so here we go again! One major issue for HAL, Princess, Royal Caribbean, and Celebrity have service/gratuities included in their cruise costs, don’t add them on every day, they are in $US dollars and it takes the shine off everyone’s’ holiday experience. Alcoholic beverages are outrageously priced, all cruise lines buy these beverages at less than duty free prices. Sure, you need to make a profit, not a killing on beverages, provide reasonable prices onboard, and reduce the prices of all drinks please. Read Less
Sail Date December 2018
We wanted to go to Norfolk and it was on the itinerary so chose this cruise over others because of that mainly. It also went to other places we were interested in and so we saved our money and booked it. We traveled to Norfolk but ... Read More
We wanted to go to Norfolk and it was on the itinerary so chose this cruise over others because of that mainly. It also went to other places we were interested in and so we saved our money and booked it. We traveled to Norfolk but couldn't disembark as it was too rough. Talking with others was interesting as apparently the chances of getting onto Norfolk are about 2/7. We felt totally cheated and believe strongly this port should come with a warning so people can make an informed decision before paying. From the very start we were disappointed in things and by the time the cruise was half over all we wanted to do was go home. Having been on two other cruises with two different companies we had scope to compare our experiences and expectations with. There was no welcome aboard drink or even a welcome aboard except from the cabin stewards who were wonderful. Our cabin, 640, was really noisy and while part of this was vents in the passage that we were told were needing some adjusting (but it wasn't ever done) no-one could explain what caused the loud humming which seemed to come from the outside of the ship. After complaining four times over six days we were finally moved to 643 which was on the other side of the ship and it was blissfully quiet. The entertainment was really poor when it happened at all. Far too little to do on this ship and what there was really had limited appeal. The food in the Lido buffet was boring and the same things over and over again and the one time there were fresh stir fry veges they were gone in a flash. The waste was huge and you would think someone would start to question why this was happening. Excursions were way over priced and one we went on was triple the price Joe Public would pay. We learned to find our own on shore excursions and to be paying what it was actually worth. The price for bottled water was prohibitive as was the alcohol and then there was the 15% extra on top. The shops and casino were empty a huge amount of the time and that wasn't surprising when the cost of shop items was looked at. The staff stood around and looked totally bored which they probably were. There were some pluses though. Disembarkation was smooth and fast. It was a real plus. The Cabin Stewards were totally fabulous and the other crew were great as well.Cabin stewards always spoke to us as if they really cared and they knew our names. They couldn't be faulted. The Room Service was fabulous and the bowl of fruit in the room was really appreciated. When we chose a time for our morning coffee it was delivered on time and by such friendly crew. Absolutely fabulous service. Even with the positive things we would never travel with this company again. Read Less
Sail Date November 2018
Enjoyed H.A.L some time ago and decided to join friends on this 12 night cruise around New Zealand and to Norfolk Island. Most of the cruise en counted bad weather for the time of yearn around New Zealand. Well we never got to land on ... Read More
Enjoyed H.A.L some time ago and decided to join friends on this 12 night cruise around New Zealand and to Norfolk Island. Most of the cruise en counted bad weather for the time of yearn around New Zealand. Well we never got to land on Norfolk Island , the swells too big, a shame but nothing you can do to change that. The ship has H.A.L. new E.X.C. ,we were not a fan of this as it cuts done the amount of entertainment on the ship. Staff told us this is the only ship in the fleet with EXC and it appeals to limited folk from what we heard from others. The ship had only 972 on board this cruise and as it takes 1250 , tender times were good for the most part. Entertainment was very limited and some sub standard.The Cruise Director seemed to do everything with no helpers. The ship is old , but staff excellent in all departments. Our first cabin 545 had so many noises (sounded like steel on steel in the outside wall) we could not sleep.We were moved to 555 , this also had unacceptable noise ! We were then shifted to 556 which was fine apart from the shower control. Dining Room and Buffet both had cheerful and excellent staff as was the cabin staff.. Not 5 star by any mean,s , not even a fridge in the cabin, however the ship is kept clean and tidy by the crew at all times (with a smile) Read Less
Sail Date November 2018
We cannot travel far from home at the moment due to family commitments so the 12 day around NZ was ideal. The boarding in Auckland was the easiest I have ever done and basically we just walked onboard with a few ID checks and the key card ... Read More
We cannot travel far from home at the moment due to family commitments so the 12 day around NZ was ideal. The boarding in Auckland was the easiest I have ever done and basically we just walked onboard with a few ID checks and the key card issuance. The ship was not full, about 900 passengers when she will take 1200, so there was a real feeling of space. We stayed in the Neptune 043 suite and loved it - heaps of room, a balcony to die for and nicely appointed throughout. This also gave us access to the Neptune Lounge, which I initially doubted we would use much, but as it turned out we became addicted to our quiet time in there with a decent cup of coffee and some nice snacks. It also came in handy when work intruded on the holiday and I needed something printed out and then scanned - this was the easiest I have ever managed to do this at sea. The food was of good standard - although a bit cold at times in the LIdo, service was faultless throughout and the activities were all well organised. The only criticism is that they seemed to be 'short' an act or two; there was no main production troupe so no dance shows and a couple of the entertainers they had were asked to do two or more shows, and quite frankly their material was not strong enough for this. Despite this, we felt entertained (mostly) and there was a really happy, friendly feel to the cruise, all the passengers were smiling and always ready for a chat over food, and the trivia teams were always happy to let others join in when they didn't have a full quota. Jonathon, the cruise director did an excellent job running these and just about any other entertainment. John in the piano bar was fabulous and the stools around his piano were always filled with people who had drunk enough to think they could sing (including us). Great fun there at night. We missed one port (Norfolk Island) due to rough weather and questions were asked as to whether ships should even go there as the success rate is not good apparently, but the captain circumnavigated it and took us off to see another island (no landing), and the tour charges were quickly refunded in full with no fuss. I would travel again on the Maasdam, she is probably not the newest ship out there but we enjoyed the layout and found everything we wanted. The shopping was a bit limited compared to others - not everyone wants high end jewellery, but this is minor and probably saved us some money. Read Less
Sail Date November 2018
As we wanted to see Australia & try a cruise that was more than 2 - 3 weeks, this cruise fit the bill. We flew in a day before our cruise from Vancouver, mainly to re-coup from the long flight & see a bit of Sydney before ... Read More
As we wanted to see Australia & try a cruise that was more than 2 - 3 weeks, this cruise fit the bill. We flew in a day before our cruise from Vancouver, mainly to re-coup from the long flight & see a bit of Sydney before embarking on our journey. As it turned out, we did mostly re-couping than sight seeing. We stayed at a hotel in the Mascot area, near the international airport, which was also a block away from the train station. Understandably the hotels by the airports are more reasonably price than the ones in the city, especially around the Rocks & Circular Quay. The next day, after a leisurely breakfast, we took the train to Circular Quay & strolled to the Overseas Passenger Terminal (OPT) to embark the Noordam. The train ride was around 20 minutes & cost about $4.50 AUD/person. The distance from the train station to the OPT was an easy 2 flat block walk along a beautiful waterfront. Enroute, we walked into the many stores along the waterfront & took a whole bunch of pictures. Remember you can't check in until about noon, so you have a lot of time. There were around 10 - 15 stations (maybe more) for check in & a point person to tell you which station to go to. However, when the 4 or 5 star folks arrive & sometime in large bunches, they understandably get priority check in. That could be a little frustrating especially if you've waited for a long period of time. Notwithstanding, the check in went as smooth as possible. We had a post night stay following our cruise & elected for a late disembarkation, as such, it went smoothly. As titled, the Noordam is an old reliable friend. She is dated, but she is still capable & reliable especially when we encountered the rough seas. I found her clean, comfortable and with friendly helpful staff. I found the service to be very good. My cabin review is shown hereunder. We found the dining to be average to good. There was certainly no "wow" factor. In fact, I found the food a little on the salty side & repetitive, especially at the "Lido". Again, I found the service at the Lido & in the dining room to be very good. I don't really enjoy "Broadway" type productions, but I did like the "sandman" from New Zealand & Patrick McMahon the Australian musician. A comment about the gym. For those who like to use the free weights (dumb bells), there are cabins situated under this station, as such you have to place your weights down VERY quietly, or else. This station should be moved. A couple of comments respecting the ports in Papua New Guinea (PNG). We were led to believe that PNG prerfers passengers spending in PNG kinas, as the Australian, let alone US dollar was hard for the locals to exchange back to kinas. As such, Holland America brought in someone to convert your money to PNG kina (1 USD = 3.36 kina, 1 AUD = 2.39 kina, Jan./19 rate). Understandably, for this service, you will not be getting a good, let alone, a best rate. I was a little disappointed that when we attended a ship's shore excursion, most if not all the arts & crafts were in Australian dollars. A little more lost money in conversion, albeit small, but still another lost. Just saying. The locals on the islands that we visited in PNG were friendly, even if no purchases were made. The port of Gladstone, Queensland was a new stop for Holland America. During cruise ship season, a local market is set up about a 5 minute walk from where the ships are docked. The locals makes this as a day out there and were friendly & happy to see us. We docked on a Sunday, a day where most things were closed in town. Not knowing this, we purchased shuttle tickets for $30 pp, from the ship to go into town. You would have thought Holland America ought to have known that most, if not all things were closed in Gladstone on a Sunday. Just saying, again. Read Less
Sail Date November 2018
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