Most of the staff is very kind on a regular base. When it comes to complaints at the front desk (disputing charges for excursions we did not book and participate) staff appears to be stressed and less friendly.
Food in the main restaurant was good, but spare ribs could not be cut or chewed from the bones.
The navigator app did not always work when mostly needed to show room key barcode, ...
Cruised Alaska. Had the most amazing weather and time. The Koningsdam is a beautiful ship. I understand it is a medium size ship, but it feels small. Had a balcony cabin on the 11th floor. It was clean and like any other balcony on a cruise ship. Bathroom is small, shower has a real door which is nice, toilet placement is stupid. You will understand. The beds are narrow, short, but ...
Loved Alaska and we were lucky enough to have sunshine until the last port of Ketchikan. I have a bazillion beautiful pictures and memories for a lifetime. If I could separate the ratings, I would give the itinerary a 5 and the ship a 4.
We did the Tracy Arm excursion where you get off the ship onto an excursion boat out in the middle of the water and spend 7 hours exploring and then meet up ...
A great cruise , Service a five,entertainment a five,, food a four but there was no need for the rolling on the inside passage. It seems they’re trying to save some money on fuel and both my friend and my wife were slightly seasick because of it. they did a very good job except for embarkation and their screwup‘s with VeriFLY which they were using for the first time and resulted in long lines. I ...
I originally booked a class I inside. As sailing approached Emails with upgrades started appearing. Each one lowered the upgrade price and the final was $50 to a window, $149 to a verandah and $1300 to a suite. I was placed in an outside room with a floor to ceiling window on deck 4. It was mostly obstructed by a lifeboat but the natural light was nice.
Food and beverage were both better than ...
I had recently taken a cruise up the coast of California on the Celebrity Summit. It appeared that they had cut corners on food, cabin fitness, staffing and all aspects of the experience. More cost, much less given. Not so for the Eurodam !. Fabulous service, amazing food and variety, great logistics for embarkation and debarkation. (word to the wise, if check in begins at noon, come two hours ...
Health:
Two old ladies went on this cruise and had a great vacation! We are seniors and my friend's husband attended a family wedding on the other side of the country while we sailed the seas. We were concerned about CoVid but decided to trust HAL's commitment to health. We were not disappointed. We wore our masks throughout the cruise, everywhere, except when eating, drinking or in our ...
We have been on a total of 6 cruises, 3 of which were with Holland America. The most recent trip was a 21 day Fort Lauderdale to Vancouver April 24 to May 15. We felt the itinerary offered a good mix of sea days and shore time. The food in the dining room was excellent and only one night did we have a waiter that needed more training. The room steward we had worked hard to keep us happy. Room ...
Really enjoyed the cruise. Being out and about on the ship, feeling the ship as it rocked and rolled with the seas, dining in the various facilities, seeing the Alaskan sights and sounds.
All in all - it was a great re-start for the cruising.
❖Boarding was extremely quick and efficient. First station reviewed the passports, vaccinations, & test results, then security scan, then Face scan ...
An Alaskan Cruise sounded like a nice get away, and a restart in the Cruise Industry. The ship had everything we could need onboard. We were welcomed when we arrived and our luggage was in our room promptly. The staff was reliable, and available when needed. The food was good, and we were well attended.
We had a few glitches. We had an excursion and were given the info for where to get on the ...