Holland America Line Alaska Cruise Reviews

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Average
1,947 reviews

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31-40 of 173 Holland America Line Alaska Cruise Reviews


Cruise was very disappointing, i was misled.

Review for a Alaska Cruise on Nieuw Amsterdam

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srvsteve
First Time Cruiser • Age 50s

I chose this cruise because of an awesome presentation by the travel agent. We were told this going to be a real Alaskan adventure and experience, instead we were on a ship full of Vietnamese people and forced to choose from mostly asian food choices. I didnt pay $9,000.00 for an asian vacation to Alaska. The food lines ran out of popular food choices and we had to choose from some sort of mystery ...
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Sail Date: August 2019

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Service and Food Fell Way Below Expectations

Review for a Alaska Cruise on Volendam

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MRamsay
2-5 Cruises • Age 50s

In reading many of the reviews and write-ups on this ship I started to think I was on the wrong ship. I did not experience any of the great service and food everyone else was raving about. By day 2 I had already written an email to Holland America expressing my concerns about the poor service and food quality on the ship. It felt like I was on a training voyage for most of the staff. Let's ...
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Sail Date: August 2019

Cabin Type: Large Ocean-View Stateroom

Traveled with children


Not what we expected

Review for a Alaska Cruise on Volendam

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Lovecabo2002
6-10 Cruises • Age 70s

We had never been to Alaska and as we're getting up in years we felt that if we were going to do it, we would do it all in one go. So when we saw a Holland America three-day cruise, followed by a nine-day land tour, followed by another seven-day cruise advertised, we jumped on it. Having never cruised with Holland America before we weren't sure what to expect. Our entire cruise history was with ...
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Sail Date: August 2019

Cabin Type: Verandah Suite


Not so good Alaska Trip

Review for a Alaska Cruise on Oosterdam

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Missyjane
10+ Cruises • Age 40s

This is our 4th HAL cruise. We've been in Alaska few years ago and we loved the scenery. We booked the balcony so we could enjoy the beautiful view, but it was a BIG mistake because we never enjoyed it because of a strong smell of smoke. We reported it few times at the costumer service but they never did anything. They keep telling us they will investigate ( whoever smokes at the balcony), NEVER ...
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Sail Date: August 2019

Cabin Type: Deluxe Ocean-View Verandah Stateroom


The party is over on HAL

Review for a Alaska Cruise on Nieuw Amsterdam

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CanadianStandard
10+ Cruises • Age 50s

We recently completed our annual summer inside passage cruise to Alaska (this was our 36th Alaska cruise), and 21st Alaska sailing with HAL. This year we sailed on the Nieuw Amsterdam, VQ Spa Veranda on deck 10 - the views from up top on the Panorama deck balcony are spectacular! - otherwise the Spa category isn't worth the higher price as it includes nothing else but 3 bottles of ...
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Sail Date: August 2019

Cabin Type: Deluxe Spa Ocean-View Verandah Stateroom


Cabin location marred whole experience

Review for a Alaska Cruise on Volendam

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LovesTravel31
2-5 Cruises • Age 50s

Our 7 night dream Alaskan cruise was greatly marred due to the horrid cabin location. Cabin 392 and neighbouring cabins should not be used for paying guests (especially NOT as an UPGRADE) unless passengers made aware that the kitchen is located directly above. If you are wanting a decent nights sleep at all during your cruise ensure you check your cabin location. A late night here and there ...
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Sail Date: July 2019

Cabin Type: Large Ocean-View Stateroom


Holland America's quality is steadily going downhill.

Review for a Alaska Cruise on Noordam

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jhbitner
10+ Cruises • Age 70s

It was part of a cruise and excursion to Alaska and Yukon territory. The land part of the vacation was very well done and the land coordinator was exceptional. The ship must have a naval architects nightmare. It was very poorly designed for efficient flow of passenger from one part of the ship to another. We usually choose not to go to the main dining room because of the time it takes to eat a ...
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Sail Date: July 2019

Cabin Type: Standard Interior Stateroom


Land/Sea Journey Will Make You Sick

Review for a Alaska Cruise on Nieuw Amsterdam

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feckhout
2-5 Cruises • Age 60s

Holland America's cruise from Skagway to Vancouver was wonderful. That is, if you were healthy enough to enjoy it. Once we were done with the aggressive land travel portion, their bus delivered us and many others to the ship coughing, sneezing, congested and worn out. Long land transports were ideal pathogen breeding grounds, and HAL was invisible with any contagion prevention. RCL does a much ...
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Sail Date: July 2019


RECONSIDER SAILING ON HAL: Lack of Service Training / System Issues Abound

Review for a Alaska Cruise on Westerdam

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in8ure
10+ Cruises • Age 60s

HAL Westerdam July 14 to 28 Alaska We were on Niew Amsterdam in 2016 and found it to be excellent. We loved it so much, both managers and crew were very friendly and accommodating. Therefore, when an opportunity for an Alaska cruise North and Southbound on the Westerdam came by, we did not hesitate to book the cruise. However, what we experienced was far from our previous HAL experience. It was ...
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Sail Date: July 2019


They're Slipping a Bit

Review for a Alaska Cruise on Oosterdam

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NedRyerson57
6-10 Cruises • Age 60s

I did this exact same trip last September and boy, the things slipped a bit. Still enjoyed myself but Holland America Line really needs to look at making some changes. Generally, I really enjoyed my Neptune Suite. It was large and bright and had a great balcony. The Concierge Lounge is a huge benefit. Enjoy coffees and small plates in the morning and afternoon. Food for the most part was ...
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Sail Date: June 2019


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