I chose this sailing for our family because I was looking for a roundtrip sailing from Vancouver, through the Inside Passage.
We traveled as a family of three: 1 adult with 2 kids ages 12 and 14.
I chose Holland America's Nieuw Amsterdam mostly for the itinerary, but also because it was one of the only round-trip options from Vancouver.
Embarkation was a breeze! We stayed in the Pan ...
Meals were good, although some of the restaurants were extra, but we weren't told until the end when they asked for the room card. Poor communication.
We don't mind paying for drinks (alcohol), but coffee?
Daily hotel charge (tip fee) seemed high at $13.50US per day per person. Pay the staff more! Have it included in the price of the cruise. We always tip the staff and we did this trip, ...
I love the many changes I've seen on the Westerdam, particularly the decor, which isn't garish like so many other HAL ships. I did find the 'entertainment' to be unbelievably poor, other than one lady who did a comedy/violin act. There was a magician who was laughingly pathetic, and the balance of the shows were performances by the HAL crew, not at all to my liking. We found ways to entertain ...
Was part of a package with a well known travel group. First, the HAL employees are wonderful and eager to please. The amenities, however, are very average compared to other ships. Wallpaper yellowing and peeling off the walls in common areas, bath tub coating coming off, plumber had to be called at one point because of a problem with the shower, card room not set up with tables when event was ...
my husband has been wanting to sail to Alaska for years and we have been on at least 15 cruises so I finally gave in and I'm glad I did. Alaska was amazing however I will never sail Holland American again. the service was horrible. the staff was so unhappy and they showed it, I did have e good dining room server and one server in the casino that was nice but honestly that was it. I was shocked ...
Just returned from tour of Alaska/Yukon/Denali and it was wonderful.
Variety of ages on the ship. Seemed to be very scooter and assistive device friendly. Yes the Lido is crowded and yes they did a good job keeping food sanitary and moving people through. We had no issues there. Highly recommend Pinnacle Grill. There are other options like going to MDR.
Flew up to Vancouver a day ...
We had a great cruise on the Volendam.
So first things first, the Alaskan destination was great, This is clearly why we were on the cruise - to see Alaska. What a fantastic place it was. It was one majestic vista after another.
Juneau and Skagway had very little to offer in themselves but the excursions from there were great. We booked a Harv and Marv whale watching tour in Juneau ...
This was the longest cruise I have been on. Tha Zaandam is a smaller ship but everything seemed to be well maintained. The itinerary was great saw some smaller ports most people never see. The crew were all friendly and helpful. Scenery was awesome and saw lots of wildlife. Weather was really good for Alaska much sunshine. Went to Americas Test Kitchen demos and they were all informative and well ...
We have been on the Zaandam for the 14 day Alaska Explorer. I really like the size of the ship with 1400 passengers. The food was good overall. Not really a fan of cafeteria style service in the buffet but it does keep contamination at a minimum. Breakfast had a nice selection of fruits, omelette station, Belgian waffles, and eggs cooked to order. Really everything imaginable was available. I wish ...
We picked this cruise because we were sailing on the Rotterdam and thought we were getting a good deal booking while sailing. We actually found out that people who booked through and 1st time sailings on HAL got a lot more perks than we did.
Having sailed 5 or 6 times before on HAL, we were shocked and disappointed by the food, the lack of entertainment and many amenities that once were ...