Holland America Line Africa Cruise Reviews

Good points - The ship is fairly new and well appointed. - The service staff are very friendly and try very hard. - Food quality is good. The bad points - Organisation on the ship is sub standard. - The Lido kept some really strange hours - for example closing for diner at 8:30 pm which one would expect is peak time Really bad points - For the first half of the cruise ...

Beware of this ship!!! My cruise began with a huge stain on the couch in our stateroom. I also got food poisoning and as a result I was unable to go on the tour we had scheduled for the next day. I requested a refund but they denied it. The service was sub par but they still charged us $32 per day for poor service. The crew was unable to help with basic questions. In the dining room I asked that ...

The food in the Lido and Dutch Cafe was lovely and the service was swift and friendly. However my 6pm pre-booking for Tamarind meant almost an hour's wait at the bar (I do not drink & was travelling alone) because they had obviously overbooked the first sitting! Every day to disembark for tours was a lengthy mess. It was unbelievable. I had paid for a Holland America transfer from ship to ...

If you’re use to higher end hotels and resorts like JW Marriott, Hyatt, or Hilton where personal services are king this cruise line is NOT for you. I’m a business owner of over 30 years and if I ran my business this way we would be out of business. Compared to higher end resorts which we are use to I found the following to be true. 1. The ship is very disorganized in the way they do ...

Let me start by saying that the Nieuw Statendam is a beautiful ship with beautiful cabins and lovely employees. Unfortunately, that's about it as far as the advantages are concerned. Embarkation was badly organized in what could seem like a good organization: check people in in groups, give them group numbers and call them one after the other. And then send them all into the embarkation gateway ...

It was not a good experience for a cruise trip. Oosterdam is a very old ship. It even lost all power more than 1 hour during our trip. Besides, I requested a 3-people balcony room but there was no sofa bed in my room. They asked me to sleep to the other room which was very far away from my room and it was so inconvenient. The good thing was that they finally asked somebody else to switch the ...

I have been with various cruise lines and i was told by my friend that Holland America cruise lines are good. I was most disappointed ! Firstly , they changed my cabin without asking me. The cabin had no table or chairs to sit (if we order room service). the shows were most disappointing. The daily programmes were mostly monitory. The food (free style) had little variety. i would not reccomend ...

I have pictures of all of this .... I wish there was a way to attach them to my review! The staff was very nice especially dining room and room cleaning person Food - only decent food was in evening dining room. Buffet food was like cafeteria meals and there was no dining room lunch served on the ship! Not even on at sea days overall ship - Smell of mildew was all over the ship! if you ...

First the cons as they far outweigh the pros. My first trip to Europe and one of the must sees for me was David. Unfortunately not being familiar with the area and the fact that Holland America failed to disclose that the Florence port day was Monday and that most of the major attractions were closed including David I came home not seeing the top item on my to do list. Now on to the Wifi ...

If I were a first time cruiser I might have thought our 22 day Mediteranian cruise on the Zuiderdam was wonderful. We have been cruising with Holland America for more than 20 years and just within the past five years there have been what must be systemic changes throughout the cruise line to cut costs and increase profits at the expense of the sailing passenger. Gone are the days of free water and ...