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Cruise Ratings
1 Helpful Vote
Sail Date: December 2017
The Liberty OTS was the perfect ship because of proximity since we live inTexas. Boarding on New Years added to the excitement and anticipation. We had our Granddaughter with us and purchased a table in the RBar for convenience and a great ... Read More
The Liberty OTS was the perfect ship because of proximity since we live inTexas. Boarding on New Years added to the excitement and anticipation. We had our Granddaughter with us and purchased a table in the RBar for convenience and a great experience. The New Year party did not disappoint! Balloons, drinks, music and people all made this a special night. Even though the weather could have been better, starting the new year in the Caribbean with 73’ vs Dallas with 17’ was just what the Dr ordered. This was our 4 cruise on Liberty and again, we were not disappointed. The ships staff couldn’t have been more friendly, passionate and accommodating. Because of the ships consistency to go beyond our expectations, we have another 3 cruises booked on the Liberty....if you’re considering a ship for your first cruise, we would highly recommend Liberty of the Seas and if you can afford it, stay in a Grand Suite. Not only do you get a larger room you get the use of the Suite Lounge, priority boarding and disembarkation, seating for the shows, a Concierge and just a better overall experience. Read Less
2 Helpful Votes
Sail Date: December 2017
Literally the best holiday ever! We decided to spend Christmas on the Escape and it did not disappoint. Everything was wonderful. Our group consisted on folks aged 22 to 79 and everyone found their niche and enjoyed their time. My ... Read More
Literally the best holiday ever! We decided to spend Christmas on the Escape and it did not disappoint. Everything was wonderful. Our group consisted on folks aged 22 to 79 and everyone found their niche and enjoyed their time. My daughter was lucky enough to score a single room, and it was spectacular. The holiday decorations were beautiful, the shows entertaining, and the themed deck parties kept everyone dancing late into the night. I loved freestyle dining and had no problem finding a lovely place to eat. The bars were well stocked, and the service was quick and friendly. The pool area was entertaining, clean, and drinks and refreshments served quickly. As sad as I was to leave, getting off the ship, and finding our luggage was a breeze. Overall, I would score the staff, activities, food, and entertainment a 10. It was a week of unending fun. The Escape lived up to it's name and provided my family with an unforgetable holiday trip. Thanks NCL, I'll see you next December. Read Less
6 Helpful Votes
Sail Date: December 2016
This was our second time cruising with Royal Caribbean and our first time on Brilliance of the Seas. Everything went very smoothly right from check in to the time we left the ship. Our cabin was very clean and we had a great cabin steward. ... Read More
This was our second time cruising with Royal Caribbean and our first time on Brilliance of the Seas. Everything went very smoothly right from check in to the time we left the ship. Our cabin was very clean and we had a great cabin steward. We were sailing with our 3 kids, ages 17, 14 and 10. We did shore excursions at Costa Maya and Cozumel. The Costa Maya was great, just a beach day, with all you can drink. The Cozumel tour was fantastic, but the breach they brought us to afterwards, was very rocky and not very nice. The food and service in the dining room was great! We did not upgrade to any of the restaurants, just used the main dining room. We enjoyed the my-time dining and made a reservation for each night. The entertainment was truly top notch. We saw a fantastic Bon Jovi impersonator who put on a great concert. Also saw two comedians (one was super!) and 2 shows by the RC singers and dancers. The kids also enjoyed the shows. The only downfall for the kids was that the ice cream machine was located inside the Wind Jammer, so it was not available 24/7. They also ran out of white ice cream by day 3. It was worth it get to the ship early and explore on the first day. Our cabin was ready on time and our luggage was there and ready fairly quickly. I would highly recommend travelling with Royal Caribbean and this ship. While the ship is considered "smaller", it still had plenty to do and lots of activity. Read Less
Sail Date: December 2016
We chose the Reflection since we have been on other Celebrity Cruises and this ship did not disappoint! Celebrity Cruises is our niche. It was beautifully decorated for the holidays and the staff was ready for the first night of ... Read More
We chose the Reflection since we have been on other Celebrity Cruises and this ship did not disappoint! Celebrity Cruises is our niche. It was beautifully decorated for the holidays and the staff was ready for the first night of festivities for New Years. Embarkation was really nice. We had a Concierge level cabin and were greeted and placed in a separate lounge at the pier. Then we were escorted onboard before the regular class cabins New Years Eve was great. There were several parties going on before midnight and we were able to hop from one to another ending up at the pool for the midnight finale. They dropped the 2016 ice block into the pool and placed the 2017 up in its place. The rest of the cruise went without a hitch. Some of the highlights were the Lawn Club Grill, a must do participative dinner. Also the Silent disco was a huge hit. We had so much fun. We like Celebrity due to its classier style and dressy/casual evenings . Also seems to attract an experienced, diverse and well to do traveler. Wish they had 21 and older sailings. THIS IS FOR CELEBRITY TOUR STAFF Jamaica - We went on the Dunns River Falls and river tubing tour with the ship - this is the only time we felt uncomfortable on the trip. At the end of the tour they make you walk through the marketplace. There is no option. There were sellers trying to put items in our hands, when we refused they stated " Are you afraid of us " . Strange comment. There should be an exit option without the marketplace. We were also asked in a survey if the guides asked for a tip. We said they did not ask but then at the busses they had followed us and started asking and pointing to the people who did not tip after we had already taken the survey. So the guides figured out how to go around the survey and harass some of the people on our bus. Glad we had tipped ! Read Less
1 Helpful Vote
Sail Date: December 2016
Choice based on rates and available dates. This one fit our needs best. Covered Christmas which we would have had without kids for the first time. Also covered our 40th Anniversary on 12/26. Cruise was great overall. Smaller ship ... Read More
Choice based on rates and available dates. This one fit our needs best. Covered Christmas which we would have had without kids for the first time. Also covered our 40th Anniversary on 12/26. Cruise was great overall. Smaller ship than we had on Carnival but not necessarily a bad thing. More intimate. We met some great people. Destinations were womderful. Climbing Maya ruins on Christmas Day, tubing on a rain Forrest river (in the rain) on our Anniversary with a Maya guide. Next day being smooched on by an amorous Capuccin Monkey. Great times. The staff was friendly for he most part and went out of their way to make us feel special. A couple of bartenders were less than the best but they were more than made for by the rother st. I would recommend this route and cruise line to anyone. We may we'll do this one again. On the down side, though, there were a couple of significant aspects that prevent this from being a 5 star review. First, the center of the top deck by the pool was taken up by a stage. That seriously limited the space for guests. More, though, the Gand that played on that stage was a reggae style band and LOUD! Speakers all around the stage blasted their music into every corner. Lest you think I am just an old fogey who doesn't like loud things, I have been around concussive blast waves. They do bad things to your internal body. This volume felt like one long slow explosion and was painful for me. There was literally no way anyone could carry on a conversation when they were playing. We had to grab whatever food or drink we wanted and head up a deck, and maybe away from the pool area, to get a sound baffle from the glass and other structures in order to enjoy sitting out in the sunshine. The other thing was that we had a card in our room congratulating us on our Anniversary. That was very nice. The card said to give it to the matre de at whatever restaurant we went to on our Anniversary. We chose the French restaurant, Le Bistro. Handed the card over as instructed and were seated. As we were eating a small group of people appeared and sang Let Me Call You Sweetheart to a nearby table. I looked at my wife and speculated that they might were supposed to be singing to us. But, whatever. Shortly the couple at that table came by and asked us if it was our Anniversary since we were the only people in the restaurant tha looked like we were celebrating such an event. He said that they were not even married and he didn't take our cake. Then he went to tell the staff of their mistake. A while later the same people appeared at our table and repeated their performance and placed a very pretty cake on our table, right after we had ordered desert. In fact, our desert showed up in the middle of their singing. We thanked them and asked, since we already had desert, what we were to do with the cake. They said the would box it up for us. That was nice. We finished and we're sitting at the table. Ready to go, we wondered what we were to do about the cake. We got our waiter and asked. He said they had sent it to our cabin. Well, you guessed it, no cake. We never did see that cake again after it was placed on our table. Now, to be sure, we didn't go on the cruise for tha cake. And, had there been no card in our room, we wouldn't have even noticed. But the gesture was made ... and then abysmally executed. We are not looking for any kind of refund and not even sure an apology is necessary. But I have worked in customer service organizations and this was definitely not that. So here is the feedback. Cost you a star. As I said, though, we may we'll repeat this cruise and with NCL. Read Less
5 Helpful Votes
Sail Date: December 2016
Traveled for the Christmas week on the Epic. Our group was a party of 6 with two large balcony cabins. We were 4 adults and 2 teens. Embarkation was very easy. No lines at 11 AM. Staff greeted us with a smile and we were easily on board ... Read More
Traveled for the Christmas week on the Epic. Our group was a party of 6 with two large balcony cabins. We were 4 adults and 2 teens. Embarkation was very easy. No lines at 11 AM. Staff greeted us with a smile and we were easily on board and on our way to the buffet area. We had the drink package and immediately began to use it with a cocktail of the day. Amazingly, there was outdoor food ready for us!! The buffet opened shortly after that. We did wait a long time to get to our cabins, and when asking how soon it would be, I was told "when it's ready we will let you know" A bit curt, but oh well! Cabin was as described...........strange but doable Lots of storage but awful lighting and outlets awful. Bring along some extra extensions of some sort.. Met our wonderful cabin steward, Rosalee, who remembered our names from the first time we met! How do they do this???? She did all that she could to meet our needs but was never intrusive. Will get back to cabin issues in another section of this review. Been on several cruises and feel this food was some of the best. Have read other reviews of this ships food and can't understand why all the complaints? Ate in 3 specialty restaurants and all were great!!! Mostly ate beef the entire trip, so after I have my arteries cleared, will stay off beef for awhile! Drinks were good and plentiful and service was very good for the most. Wonderful service in Cagney's and Tempanaki !!! Catered to our shell fish allergic granddaughter, always watching to be certain there was no cross contamination. Entertainment was as good as any ship we have been on and we were sure to have made reservations as we knew this would be a very crowded cruise. Husband liked the casino, but was unlucky! Felt some of the big events held in the Atrium should have been moved to the theater as there was just too much crowding and not nearly enough places to sit. Actual shipboard activities were just OK. As always pool deck very over crowded and seat savers the usual problem as on all cruises. Basically used my own large balcony instead. Bought admission for the adult only water spa and enjoyed the peace and quiet and huge water features for the entire week.Very clean! Thought Epic did a good job celebrating Christmas all week....music, movies etc. Did not do any tours this time as we had been to these islands previously. Also there was the need to tender and water was rough for me to safely get on and off the ship.Missed Jamaica due to high winds, so felt bad for my grand kids. Now the ugly! We noticed that our carpet in the cabin was very wet and reported it in the A.M. We were having room service in our cabin when maintenance knocked and asked if they could come in to check. No problem we said. They failed to mention that they were going to open a drain while we were eating!!!! Quite an odor! We quickly went outside on the balcony to finish our meal and when we went back in, they had left two very large pieces of equipment to quickly dry up the carpet. Now we all know how small these cabins are and it is next to impossible to get past the bed to begin with, so having a large fan and a dehumidifier in the ONLY walking space was quite a trick!! Also the volume of noise was unbelievable!!!!! So after we tried our best to get ready, we left the cabin for the day. They were still in place when we came back to rest and had to call maintenance to haul them away. Carpet never really dried and on the night of day 4 it happened again!! Really nasty!!! Back with the fans etc! Now on the last night of out cruise, while packing, I received a call from customer relations asking if we would please move out for the night to a cabin one flight up. Ummm, I don't think so! They then proceed to say they were concerned with our health...think MOLD.....really?? How about the last 6 days? If they had another cabin to move us to, then why didn't they? Originally said ship was at capacity. Where did the people who were in this new found cabin go? Did they leave them on last port? Were they sleeping on the pool deck? Did they jump ship? Made no sense and so declined. What they really wanted was to run those fans all night to cover up the wet carpet for the oncoming next day guest!!!! Well good luck with that as they never did find the problem. For a week of soggy carpet the generously compensated us $100 Probably not nearly enough to cover one of the medical tests we may need for mold disease!!!!! All in all it was a good cruise if you eliminate the carpet stuff and our inability to stop in Jamaica. Nothing is perfect. When dealing with 4,000+ passengers you must expect some blips, so get over most of these issues. Again, special thanks to our room steward, Rosalie!!!!! Read Less
1 Helpful Vote
Sail Date: December 2015
9 of us ranging in age from 78- 4 years old on the 12-19 Christmas cruise- It was a very good cruise and given that we could just make a 3 hour drive to the Houston port and park it was the easiest embarkation/disembarkation ever. We have ... Read More
9 of us ranging in age from 78- 4 years old on the 12-19 Christmas cruise- It was a very good cruise and given that we could just make a 3 hour drive to the Houston port and park it was the easiest embarkation/disembarkation ever. We have been on 10+ cruises and this one being our second on NCL. Mostly sail from FLL or Miami to enjoy the newer boats and better weather but took a chance on the Jade because of the convenience and value. We were a little concerned by all the November and December negative reviews but it appears they have most of the earlier problems worked out. The bartenders were good and I discovered a new favorite drink- the Moscow Mule! Have it made with Tito's vodka! Ultimate Bev Package worked well although the selections are not as good as Celebrity's program. We dined at Grand Pacific each night and other than the first night (when they were rather overrun) we had no trouble with service. The food was okay but was not impressive. It seems the days of lobster, escargot, or a nice jumbo shrimp cocktail are over on NCL. Not sure if this is because of the emphasis on all of the specialty restaurants but overall a step back from previous cruises within the last few years. For instance one night I had Prawns in Alfredo sauce which was good- the "prawns" however were about the size of a nickel. C'mon, I wouldn't mind "shrimp" with Alfredo but don't get my hopes up... Didn't go to all the shows but the ones we did get to were great- The Elements show was probably the best I have seen at sea. The reggae band on the pool deck was great and I enjoyed listening to them very much- pool deck always had chairs available. 4 year old really enjoyed the kiddie pool and made friends there which helped with the drop off at the kids club the couple of times he went. The two early teens in the family made friends and had a great time while onboard. White Hot Party was fun but was better on the NCL Sun where they held the event outside and had more staff involved. The ship is a little old and showing some age in places but overall not bad. While we had a completely full sailing it did not seem crowded at most times. Everyone that I encountered both passenger and crew seemed in high spirits. The Hawaiian theme is weird and I missed the multistory atrium that is found on most ships of this size. The Christmas décor was mostly disappointing- they tried a little. Having Santa there on Christmas morning was really nice for our 4 y.o. and the carolers were fun. Arrived early back in Houston due to weather which was no problem and seeing the fog as we came up the ship channel Friday afternoon it was probably a good call by the captain. We took a cab to Paradise beach in Cozumel based on CC reviews and it was very nice. Lots of water toys to use on the beach, pool, showers- just what we were looking for this time. Its not an all inclusive so everything was al a carte and they ask you to spend $10 in food/bev...$15 for use of all the non motor water toys. Belize tender was no problem. Did cave tubing and zip line with cavetubing r us. Fantastic experience and the owner/operator David was very knowledgeable about his country/enjoys his job! More time in the river, better tubes, half the cost of the ship. Roatan tender was no problem- we didn't have as much time in port as I would have liked but we visited West Bay beach through bananarama. Awesome beach and snorkeling but very crowded with 5 ships visiting that day. Of all the cruises we've been on I can say that they all have been 5 stars+ and I have always appreciated the hard work the staff puts in to make sure everyone's experience is a great one but withholding a star this time because of the big food decline in the main dining rooms. Read Less
1 Helpful Vote
Sail Date: January 2015
This is our third Carnival cruise and first time out of New Orleans. As many have said, Elation is an older ship, but she's a great value for the money we spent. The public areas were very clean and comfortable. The decor seems much ... Read More
This is our third Carnival cruise and first time out of New Orleans. As many have said, Elation is an older ship, but she's a great value for the money we spent. The public areas were very clean and comfortable. The decor seems much more subdued than her sister ships Paradise and Ecstasy. I really wish they could find a better way to vent cigarette smoke, because it sometimes became overpowering when the bars/casino were busy. Embarkation Easiest embarkation yet! New Orleans Port Parking was simple and the porters were friendly and very helpful. We arrived at 1030 am and boarded at 1130ish. Our room was ready by 1230. Our luggage arrived just before muster. Stateroom We had a porthole room on the Main Deck. M 14. The room was very large. We had a lot of motion, but it wasn't really a problem. The ship moved quite a bit everywhere. The water was rough and we had some 50 mph winds. Entertainment We probably spent 75% of our time in the Comedy club. We loved both comedians. They showed college and NFL playoff games on the big screen in that room. They provided football clappers and poms. I wish they would have had popcorn and/or munchies, but it was a great place to watch a game. We enjoyed several trivia games and won a ship on a stick. The shows were okay. Food As long as they continue to serve warm chocolate melting cake, I'll always give the food good reviews. I prefer the main dining room over the buffet, but both were good. I really loved the pumpkin soup and lobster. Breakfast in the dining room was good as well. I would have eaten the buffet more, but the wind was really strong, making our preferred outdoor seating impossible. Service The service was just okay on this cruise. Our cabin steward wasn't around as often as we've come to expect from our previous cruises. He was nice, but he seemed to just be going through the motions. I called about ice the afternoon of the second day and he kind of snapped that he was off duty and I'd have to call room service. I was ok with the room service referral, but the attitude was a little off putting. I asked for extra glasses and he looked at me like I was asking for something impossible. The girl assisting him was very friendly. Most members of the dining staff were great. The customer service desk was very helpful. Cozumel I love Cozumel. We booked Mr Sanchos All Inclusive for the second time. They provide great service! Our waiter, Erizel, gave us a cabana and table away from everyone. He was always around for yummy drink refills and food. We left Sanchos and spent a few hours shopping at port. Disembarkation This was not my favorite disembarkation. They call so many groups down together, it created very long lines. Why have zones at all if you're going to lump them all together? Overall I really enjoyed this cruise. My experience on the ship was mostly great. I believe it was well worth the money we paid. I would go again tomorrow if I could!   Read Less
3 Helpful Votes
Sail Date: December 2014
This was our second MSC cruise, having been on The Posea a couple of years earlier. The whole experience was brilliant, fabulous food, loads of choice, lovely waiters and cleaners. Other staff on the boat - hairdresser and cruise ... Read More
This was our second MSC cruise, having been on The Posea a couple of years earlier. The whole experience was brilliant, fabulous food, loads of choice, lovely waiters and cleaners. Other staff on the boat - hairdresser and cruise booking director need more training, not helpful at all. But the awesome shopping guide was worth loosing an hours sun bathing time, to find out where all the great deal were. The ports of call were ok, not as good as The Bahamas. Falmouth Jamaica was VERY artificial as was the last island on the itinerary. This was a Christmas cruise and apart from the decorations and the Christmas carol sing-a-long on Christmas Eve, there was nothing else. Christmas Day felt very flat, no excitement on the boat. We booked a Sunday flight and a night in Miami after the cruise, this allowed us to disembark 1st and take our luggage off. I highly recommend this strategy as having to wait around the boat for your exit time is a pain as we discovered on our first cruise. The extra night in Miami allowed us to get our land legs back! To summerise - great value for money. But if you want 24 hour entertainment and fancy food. (Lobster, crab etc) choose another line. Read Less
Sail Date: December 2014
Just got off the Carnival Victory 4 days Western Caribbean (12-18/12-22), our 7 cruise in the last 24 months, 6 on Carnival, 1 on Royal Caribbean. I am a firm believer of having a consistent user experience that is what Carnival has ... Read More
Just got off the Carnival Victory 4 days Western Caribbean (12-18/12-22), our 7 cruise in the last 24 months, 6 on Carnival, 1 on Royal Caribbean. I am a firm believer of having a consistent user experience that is what Carnival has delivered so far. Second time on the Victory. Comparing Carnival to my sailing in Royal Caribbean, simply no comparison, maybe I took the wrong ship with Royal (Vision of the Seas) on a Western Caribbean sailing back in October for Halloween (2014). Let me share some highlights… Excellent cruise director Marcelo, second time with him (different ships), great activities on-board, good entertainment especially for kids during the Holidays and the adult comedy is always great. I am trying to understand why I see comments from people complaining about the food, to me and my wife it was great, and at the Pacific dining room we had Reynaldo, great host to our table, very attentive to all of our request. Jeffrey our cabin attendant was great and very personal greeting us by name all the time. Bar staff with Benedicto by the pool on Lido deck was great; Ayu as well on the pool bar was great. Kelly from the Netherlands in Guest Services was excellent attending to my requirements. If you are on a budget an interior cabin is the way to go, we had 2342 on Deck 2, main deck, tough we felt some movement, and it was just perfect!!!! If in Cozumel as for taxi#50, Alex you will not regret it! A Happy Carnival customer and fan!     Read Less

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