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3 Helpful Votes
Sail Date: December 2014
We sailed on the "Balmoral" on 21 December. The "meet and greet" parking at Southampton was very courteous and efficient. Although the City cruise terminal was being renovated the temporary departure lounge was ... Read More
We sailed on the "Balmoral" on 21 December. The "meet and greet" parking at Southampton was very courteous and efficient. Although the City cruise terminal was being renovated the temporary departure lounge was satisfactory. Boarding was very swift (aided greatly bt membership of the "Oceans Gold" club). The ship looked in good condition as it had only come out of dry-dock two days earlier. We has accommodation on Deck 6 (main deck) which was fine. There was sufficient storage space and the air-condioning was effective. The picture window added to the overall aspect of the cabin. Overall it was in good condition. We were fortunate enough to have calm seas throughtout the whole cruise save on the final day when it was a little choppy. The weather was good which is not always the case in these climes in mid-Winter. The ship was beautifully decorated for Christmas and the "gingerbread town" was a triumph. We selected the Spey restaurant for dinner and the food and service was up to Fred. Olsen's usual standard. We took other meals in the various other restaurants and the standard of food was equally good. The Chinese and Asian speciality nights were particularly enjoyable. The staff and crew on board Fred. Olsen's ships are a key selling point and on this cruise it was no exception. We had port calls in Lisbon, Funchal, Santa Cruz (Tenerife), Las Palmas (Gran Canaria), Arricife (Lanzarote) and Gibraltar. All had their good points but the boat trip in Lisbon and afternoon tea at the gorgeous Reid's Hotel in Madeira were perhaps the best. Christmas Eve was was celebrated with a cabaret show, carol singing and a Holy Communion service at midnight. Christmas Day was also well celebrated althought afternoon was a bit lacking in entertainment and a little flat. Dinner that night was traditional and excellent. New Year's Eve was most enjoyable with an excellent dinner (including haggis and a "wee dram") and a deck party. Although the fireworks in Gibraltar were ok they didn't compare with Madeira. Also it was rather chilly. I don't think this is the ideal port for a New Year call. Although this was a pretty good cruise I do have a few gripes, 1. The ship was just out of dry-dock but there was a great deal of maintenance and painting going on which was, at time intrusive. When the reception was asked why this was necessary we were told that the ship had to be in good condition for the upcoming "long cruise". This is quite unacceptable. 2. The "Balmoral" orchestra plays at every possible occasion eg cocktail parties, receptions and "shows". The volume is so hight that normal conversation is virtually impossible. Thsi is an on-going problem which FOCL really should investigate. 3. As the weather was pretty good it was a pity that the swimming pool on deck 7 was so often closed. 4. The lecture weren't very good with the exception of those concerning millionaires. I would describe most as "minority interest talks. They was certainly not up to the normal standard.   Read Less
Sail Date: December 2014
In Summary - Overall not good value for money. Not the Festive Cruise we had expected. New year's day fireworks in harbour at Tenerife out of sight from our berth. Details Embarkation - Reasonable with wheel chair assistance. Heard ... Read More
In Summary - Overall not good value for money. Not the Festive Cruise we had expected. New year's day fireworks in harbour at Tenerife out of sight from our berth. Details Embarkation - Reasonable with wheel chair assistance. Heard of long delays for passengers arriving earlier also requiring assistance. First impressions - As expected but little extra effort put into festive decorations. Dining - First sitting in Brittania Restaurant. Fixed dining on table for six. My wife and I like to mix with other people so chose a six table. This has its downside as we discovered. For three of the first five nights our companion diners did not appear so we were lone diners on a table set for six. It seems our companion diners preferred later dining and obviously have no responsibility to us. On the sixth night we did move to another six table nearby who had suffered the same fate and were also joined by another couple who moved from the later sitting. I cannot blame Cunard for the whims of fellow diners but the system is flawed. On Princess and Celebrity you are allocated early or late dining and then led to a table size of your choice on entering the restaurant. The waiters ensure minimum delay by filling tables efficiently. Fortunately our dining companions for the rest of the voyage were great. The food was at best acceptable for most nights and mainly consisted of basic fodder dressed up with fancy wording on the menu. On several nights there were 3 Vegetarian meals out of the six on offer. There were some good offerings such as Lobster, scallops and a Chateau Briande but seen together on one night only never to appear again. Is this penny pinching or what? Entertainment - Very Poor. This is our opinion but seemed to be the concensus of most passengers we spoke with. The comedian (one night only) was declared as very good by most. Other one night acts such as a female singer, a male singer, pianist, flautist and the acrobats(Power of Two) met with mixed reviews but none would be considered as a top line act. As for ship's company entertainment this was exceptionally poor. Three of their four singers were really poor and the dancers mediocre at best. The entertainment around the ship was just as poor with three piano players(come singers) offering some noise. The harpist and violin quartet provide acceptable background music. However it was the theatre entertainment that was the most dissapointing. Activities - barely passable but we did not partake in all of them. Table Tennis much the same as other cruises with minimal crew involvement. Knitting circle had no dedicated facilitator. The Bridge tuition and organised "Duplicate Bridge" sessions were exceptionally well run and much enjoyed by all participants. Quiz sessions mainly held in the Golden Lion were OK and well attended. The Golden Lion pub had a good ambiance but the beer(Bitter) served on tap was much too cold. At least one bitter should have been served on tap at cellar temperature. I drank bottled London Pride which had been left out of the fridge as a best alternative. In Summary - Overall not good value for money. Not the Festive Cruise we had expected. New year's day fireworks in harbour at Tenerife out of sight from our berth. Read Less
1 Helpful Vote
Sail Date: December 2014
Having cruised with Thomson before on both Destiny and Celebration we were looking forward to a fantastic Christmas cruise on Thomson Majesty. This was the first time we had been away from home at Christmas and following our experience it ... Read More
Having cruised with Thomson before on both Destiny and Celebration we were looking forward to a fantastic Christmas cruise on Thomson Majesty. This was the first time we had been away from home at Christmas and following our experience it will also be the last. We logged our complaints prior to disembarking on 26th December 2014, and followed this up with an email on our return. I am so glad I did, because what we complained about is repeated in many reviews I have since read. In fact when I read the reviews and showed my Mother with whom I traveled, you would have thought my complaints had been taken from the reviews. Just to confirm our complaints in brief, ship very tired and not very clean. On arrival in our cabin there was a very strong smell of sewage/dirty drains throughout the cabin which we reported. Food choice was very poor, never had a meal that was hot always only luke warm [food hygiene/safety issue]. Remember this was a Christmas cruise and at afternoon tea they were serving peanut butter sandwiches! biscuits that all looked different but all tasted the same. Christmas dinner in the restaurant was also very poor again only luke warm, service was very slow and didn't get out until 2245 so missed the 1st 15 mins of show in the theatre. There was an outbreak of what they said was Norovirus, but wouldn't be surprised if it wasn't due to the food! This outbreak caused absolute chaos, staff didn't seem to have a clue what they were doing and caused long delays in the buffet areas. There were always shortages of milk and cups at meal times. With the exception of the Entertainment staff who all worked very hard to put on excellent shows, most other staff were quite rude. We forgot to mention in our complaints about the towels, but agree with others that they were mostly threadbare and grey not white [our dog has better towels]! Jacuzzi had dirty brown coloured water in them, when empty it looked like rust in the bottom. We were asked to provide an email address so that Thomson could contact us a few days after our return to get our feedback, we are still waiting. The places we visited and the weather was good. The ship was a big let down and would advise anyone thinking of going on Thomson Majesty to think again! I could go on and on but would just be repeating what most others have already written. Surely we cant all be wrong? Read Less
Sail Date: March 2014
This was our first cruise with NCL, but it will not be our last. To sum it up in a few words it was excellent. We showed up for embarkation at 11:45 and the line up was less than 15 minutes. We had our photo taken and then found out that ... Read More
This was our first cruise with NCL, but it will not be our last. To sum it up in a few words it was excellent. We showed up for embarkation at 11:45 and the line up was less than 15 minutes. We had our photo taken and then found out that we were surprisingly upgraded to VIP status which was a great way to start the cruise. Yahira the concierge escorted us to the VIP lounge and explained the perks. Then we were taken to Cagney's for lunch and to wait until our cabin was ready, which was prior to 1PM. At Cagney's we met Edrex, a waiter we ran into several times on the trip. He was very pleasant and friendly, we could hear him singing big band tunes when he left the dining room and entered the kitchen. We had a complimentary fruit basket and a bottle of wine in our room from Armando the director of hotel services. Subsequently we received either hors d'oeurves or chocolate covered strawberries each evening. We had 32 CRuise Critic members show up for the M&G on the first sea day and Armando and most of the senior officers were present. They served coffee, juice and had sandwiches and sweets. We ate most meals at Raffles, the buffet and the food was good, but not great. The most difficult part was finding a seat. We had one supper in the garden and the food and service was excellent. We had one supper at Trattoria, a specialty restaurant, and it was excellent. We had passed bt the Blue Lagoon several times, but only tried it for the first time about day 5. We ate there several times after that, as the pub style food was a nice treat after a busy day, without having to fight to find a table in Raffles. Henry's Pub prepared popcorn every afternoon and it became a routine for us to pick up a couple of bags to have when we watched an in room movie. The casino was nice and we visited it a few times. We attended several art lectures, which was a new experience for me. We even ended up winning some free art. The shore excursions were great, the Mosque in Morroco was fascinating. In Tenerife I went to see Mt. Tiede and in the afternoon we walked around Santa Cruz. In Lanzarote we visited Timanfaya national park and this was a amazing as was los Hervideros, where the waves crashing on the rocks was breathtaking. In Malaga we went to Mijas a town set in the side of a mountain. This was my wife's favourite excursion. She did some shopping while I toured the village with the group. The white buildings and narrow streets reminded her of Santorini. They also had Donkey taxis, but we just walked. The views were spectacular. Anne was our housekeeping lady and our room was always well taken care of. My wife loved the towel animals and Anne always greeted us by name and asked about our day. We only went to a couple of shows as we were involved in other activities, but the ones we attended were very good. Though the ship is old it is well maintained and the view of the atrium while descending is stunning. I would like to finish by stating that although we were upgraded to VIP, which was almost embarrassing at times, it was the friendliness of Anne, Edrex and all of the other staff, who were not aware of this status, that made this our best cruise ever. Way to go NCL.   Read Less
Sail Date: December 2013
I know some people thought this cruise was fine and have even re-booked for next year but for the life of me I cannot understand why. I don't go on holiday to pick fault but I have nothing good to say about the Celebration. Our ... Read More
I know some people thought this cruise was fine and have even re-booked for next year but for the life of me I cannot understand why. I don't go on holiday to pick fault but I have nothing good to say about the Celebration. Our problems started way before we even embarked - with the awful customer service we received from the call centres (having booked on line). It took well over half an hour just to make a payment, they then gave us the wrong telephone number to book excurisions and in the end we had to call into one of the Thompson shops where they confirmed that the call centre service was a matter of some concern to customers. However that said we were looking forward to our week's cruise to the Canary Islands and Madiera. The ship is old and no amount of refit is going to change the lack of space and facilities. The food was pretty awful. cold, repeditive and recycled. There was an outbreak of novo virus (we spoke to two ladies who were confined to their cabin for 2 days). The staff for the most part, were friendly although terribly overworked. Service in the bars was slow and on no account would you get value for money if you had paid for the drinks package (we got our included as we had booked early). We had to ask for milk for the complimentary tea/coffee and had to request pool towels which should have been in our cabin and we never got replacement toiletries. Entertainment was abismal ranging from a song and dance group who could neither sing or dance to Butlins style games. We spent one day at sea and the next day was Christmas Day when we docked and everything was closed on shore. It would have been much better if we could have had 2 days in Madiera but I feel everything was cost cutting so it was cheaper to have the ship at sea. They have formal nights (we had 2 although nothing in the booking advised that there was one extra one as it is usually one per week I think) but the great majority of people did not conform to 'black tie' and there were many men very casually dressed so if Thompson aren't going to enforce formal dressing on these occasions I would suggest they drop this as this cruise is pitched , in my opinion, at the low end of the market and I would be hard pressed to give it a 3 star rating. I was going to book the Dream for next Christmas but I am going back to P & O. Read Less
1 Helpful Vote
Sail Date: December 2013
Embarkation in Barcelona was swift and smooth, and to avoid crowds we went straight to the windows restaurant for lunch. Food was fine, then to cabin where cases had arrived and then to explore the ship. NCL have a big problem here and ... Read More
Embarkation in Barcelona was swift and smooth, and to avoid crowds we went straight to the windows restaurant for lunch. Food was fine, then to cabin where cases had arrived and then to explore the ship. NCL have a big problem here and that is the temperature of the food ..although it is ok, in the Garden restaurant and the Windows restaurant, it always arrives nearly cold, and every mealtime we had to ask for the food to be re-heated. This is a big problem and really needs to be sorted out. The best food is in the Raffles buffet ,beautiful joints of beef there etc and piping hot.and what is offered in the buffet at lunch time is the same as the menu in the restaurants for the nighttime...so you can see what will be offered and plan your evening meal. After one lukewarm breakfast in Windows we only breakfasted afterwards in the buffet, which was good, hot and a wide choice to suit all tastes. Our highlight of the day was the jam ,fresh cream and scones served in the buffet from about 3 til 4.30...which we never missed.For some reason i really look forward to afternoon teas on board and it would have been nice to have a separate venue for this making it an event, serving light sandwiches and cakes etc. The Blue lagoon is a concept that really works well. ..offering food, tea and coffee 24/7. there is a nice chatty atmosphere here, and although a limited menu, the food here is always nice and hot. Drinks are terrible over-priced on this ship ..we paid over 100 dollars for four bottles of cheap wine, which would cost 12 pounds for the four in any supermarket. I don`t really understand this pricing, and an inclusive drinks package will cost each cabin about 100 dollars per day. halving the price of this package would make sense and make for happier cruisers i think. On the 9 day cruise we had only 1 happy hour offered which is just meanness. ..otherwise tip-top prices plus 15% tax. A happy hour should be available every day in my opinion. A free liquor sampling was offered on deck 5 offering thimble sized tests of drinks. I went up 3 times to get samples for myself and my elderly parents, who had managed to get a seat in the nearby coffee bar.and on the 3rd time was told very rudely by the Romanian server I could not take samples for other people. i explained that my parents were elderly, and did not want to queue up, but was refused service. This was unacceptable, and to be honest I was furious. We had paid over 3,500 pounds for this cruise, and i am sure to expect a few thimbles full of liquor without any extra charge or hassle was not asking for too much. The shows in the theatre really were very very amateurish, the exception being the acrobats who were excellent. Upstairs in the galaxy the band of Philippinos were also very good, and the trio also fine ..but the `cover stories duo` often in the `champagne bar ` were very poor. this girl cannot sing!!! The ports of call were also fine, the highlights being Madeira and Malaga, though i think on a 9 day cruise at least another port could have been added. Our cabin was fine , and our steward excellent. The general atmosphere on the ship was nice with a lot of friendly well -traveled people, but complaints were many and all the same. ..the cold food ..the weak shows .the price of the drinks , and the high price they had paid for the experience. Would i go on this ship again? yes I would but only if I found a very good offer. Would i do another cruise with NCL again?...ii think first, i would look at other cruise-lines for a similar itinerary.   Read Less
1 Helpful Vote
Sail Date: December 2013
Our cruise began on the 21st Dec 13 at Southampton, the process of getting onboard was stress free, and took in total around 15 minutes. We pulled up at the ship dropped off the luggage (and my wife) I then drove the car over to the ... Read More
Our cruise began on the 21st Dec 13 at Southampton, the process of getting onboard was stress free, and took in total around 15 minutes. We pulled up at the ship dropped off the luggage (and my wife) I then drove the car over to the parking area where I gave the keys to CPS parking who took the car away to the parking area. Rejoining my wife who was on her mobility scooter. We were immediately told to go to the disabled desk to check in, to be honest there wasn't much of a que anywhere. We were booked in, photos taken and given our sail account cards and then followed the rest of the people to the security area. Again not much of a que. Once onboard we went direct to our cabin 6001, which was a disabled cabin with a balcony. It was at the very front of deck 6 on the stbd side. The cabin was bigger than we expected although quite an odd shape. Loads of drawer and wardrobe space. We didn't actually fill all the drawers up. One good gesture from Cunard was the half bottle of sparkling wine in the ice bucket. Which we drank almost immediately. The bathroom was of a good size with a pull down shower seat. One problem though was the size of the sink in the bathroom, very small kind of like you would add to a corner in your toilet at home (just big enough to get your hands in). Also there was very little space to put your toiletries with no cupboard space at all. There was a uk plug socket along with a European type socket, in the bathroom was a shaver type socket. Although I found that the uk socket was turned upside down, and there was no space really to plug a uk plug into the European adapter. Lunch was being served in the Lido on deck 9 which was quite nice although by the time we found a spare table the food was cold, and we were asked by the ships staff to move the scooter. We didn't mind that. As the cruise went on we found a table first my wife sat there and I went off to get the food and drink. The standard of food from the Lido was generally good, with quite a good variety on offer, the sweets were good also. Copious amounts of tea and coffee (although not very good coffee) and cold orange juice, lemonade and cranberry were always available. Plus a help yourself vanilla and chocolate ice cream. We knew from other cruises that the coffee was not always very good so took a pack of Kenco with us. Dinner in the Britannia was generally good although saying that the ribeye steak we had one night was so tough we couldn't eat it. My wife always found the food to be over salted. I usually put salt on my food but during our cruise I never put any on at all. The fillet steak was very good. We never went to any alternate dining restaurents so I cannot comment on them. When going to dinner in the Britannia it was either informal or formal dress. Informal was trousers, shirt (tie optional) and a jacket (always) The staff do tell you a jacket is required to dine. The formal nights (we had four on our cruise - including Christmas day and new years eve) were good. The waiters like to please and will get you anything you ask for. Again the coffee quality was not very good and my wife asked for a cappacino (sorry for the spelling) and they got her it (which was free of charge). Day time entertainment was in our view not very good at all. if reading a book and falling asleep in the chair is your thing then its good. On our previous cruises with other cruise lines there were usually someone playing a guitar and singing or a dj playing tunes etc. but nothing like this at all on the Victoria. The same in the evening, except for hemispheres where their four piece band played. Elsewhere in the ship there was a harpist, a four piece violin/cello and in the Queens room was a band playing ballroom type music. In the Golden Lion pub there was usually a chap playing the piano which was a bit more lively. They also had quizzes every night which on the whole were quite good. Bar staff and bar waiters were good, especially Quinton in the Golden Lion. One thing to remember though is that they charge you for soda water, as though it were lemonade. We enquired as to how much a jug of pimms would be with diet lemonade instead of the full fat stuff. The normal price is $18 however they would charge you extra for the diet lemonade. Bit of a rip off really. Next time we will purchase an unlimited soda ticket as it would be cheaper in the long run. Christmas day festivities were a bit of a let down, with nothing special being put on. New years eve was a bit better however the festivities centered around the central staircase (over three decks) and unless you got there very early there was not a seat to be found free. we saw the new year in there and wandered off to the Golden Lion pub to listen and join in with the singsong and pianist. Just by the Golden Lion pub is the casino, which is quite small, around four tables and 20 or so one arm bandits. My wife did win $500 on the card machine so it is not all bad. In the theatre there is very limited disabled seating. On deck 2 there is enough room for 2 wheelchairs or scooters on either side of the theatre. There is also very limited seating for the disabled persons escort. There is however power points very near the disabled areas so if your low on power you can plug in, providing you have the relevant adapter for your charger, we had the US and European with us so covered all options. There is also a couple of disabled spaces in the stalls on deck 1 but its a bit of a job getting the wheelchair or scooter in the right position. We usually got to the theatre half an hour prior to the start of the show only to find the spaces already gone. We left our scooter at the back and walked down to the seats (which my wife could fortunately do) if you cannot then you may not be able to see the show. It seemed to us that at the slightest bad weather the outside decks were closed off, which was a shame really. You can always go out onto your balcony (if you have one), although I had to fight with the door to open it, with the strong wind and the inside pressure. On port days we were always in quite early. Queen Victoria always laid on shuttle buses to the local town which was good of them. One thing though is that there is only usually one disabled bus so you may have to wait some considerable time to get on it. Fortunately for us my wife could walk a little so we put the scooter into the bus hold and got onto the bus. On the whole we enjoyed the cruise (as we always do) but were disappointed with the entertainment. It could have and should have been better. I hope my review helps you in your decision to go with Cunard Queen Victoria. For us though it is a one off with Cunard. Read Less
1 Helpful Vote
Sail Date: December 2013
we have recently returned from the christmas cruise to the canary`s apart from the rough weather which p&o have no control over the cruise went quite well mainly due to the efforts of the captain Neil Turnbull [who is up there as the ... Read More
we have recently returned from the christmas cruise to the canary`s apart from the rough weather which p&o have no control over the cruise went quite well mainly due to the efforts of the captain Neil Turnbull [who is up there as the best captain we have sailed with [16 with princess and 7 with P&O ] but our main complaint was with the food which was the worst we have had on any cruise!!! also my wife had trouble understanding the bar and waiting staff although we cannot fault them for service. The ship we think is showing signs of her age but needs some updating in some public areas our cabin inside on A deck was comfortable and clean especially the shower/ bathroom the entertainment was what we expect from the on board dancers, comedians very good also colin the Queens pastry chef gave very interesting accounts of his time working for the Queen all in all a pleasant cruise apart from the poor food especially the Christmas dinner Read Less
Sail Date: December 2013
This was our third cruise on the Celebration this year and since April we have seen a decline . We did voice our concerns in August but was informed by Thomson Customer Service that they were sorry they did not meet our expectations but ... Read More
This was our third cruise on the Celebration this year and since April we have seen a decline . We did voice our concerns in August but was informed by Thomson Customer Service that they were sorry they did not meet our expectations but had for the majority ! So we went for our first Christmas & New Year cruise with the hopes and expectations that all would be perfect, not so, how wrong were we. Drinks service on board is really poor a wait of at least 45 mins to get an order in and maybe an other 15 mins to get the drinks. Not by any means the staff's fault , they are just not enough. All our previous cruises with Thompson up to 2013, staff had sections, they had time to talk to you, your drinks were topped up , you didn't spend time you have to be relaxing looking for bar staff !! We bought the drinks package and we have lost out badly, we just could not get served even when going to bar yourself you had to wait ages. The drinks package just keeps adding concessions , and now you have the lovely new coffee shop which replaces Explorers and that is not included in the drinks package, although they did reduce hot drinks for you. This still makes Hemmingways crowded from those who may have sat in explorers now go in here , so there is lack of seats and of course bar service a major struggle as they look after the casino too. If it wasn't for the fantastic casino staff you would never get a drink while playing ! One of the biggest disappointments was we were expecting a WOW factor on arrival, big company , big brand , was expecting big decorations. So not the case, was truly lacking and Horrizons had none at all !No Christmas shows just repeats from what they have done throughout the year, same quizes, same jokes! same play. No build up to Christmas or New Year from Cruise Director Gavin, if a announcement was made by him it was geared around selling something! You were constantly hassled to buy wine packages, wine taster evening's , pictures (of which 1 night they had 5 areas on board they set up to grab you ), We sailed Christmas Eve but docked Christmas Day when all shops were closed ? No fireworks New Years Eve as we were sailing ! They even hassled you to buy champagne for New Year , no offense the price we paid I was expecting it to be free ! No little touches for Christmas, mince pies in cabins? mulled wine ? just a repeated CD playing same Christmas tunes. Even the Cruise News was the same , could it not have come with Christmas Colours ? They did do Santa for little ones. Food was cold, repeated and you could see the servings of certain foods in the Lido was reused on another seating. Food was the same as what was served in August, except Christmas and New Years Day.The Lido is now no longer 24hr dining and closes at 1am, which although I can see opening all the time is silly I do feel it should close when all the entertainment is closed. On New Year Eve it still closed at 1am although people were still on the Lido deck drinking and dancing! We had a feeling there was norovirus on board as they switched to serving us, drinks menu's were taken in. When I asked why drinks menu's were taken in I was informed it was due to passing on any germs, I sort of understood that , but the menu's for drinks and snacks you had to buy in full were still out ? If you got a large straw with a drink the tip of the paper cover was on but if you had a smaller straw it didn't ? This was to stop spread but did not make sense why one and not the other. Everything now on board seams geared around extracting as much money as possible from you. You no longer feel important to Thomson, we made a written complaint and left it with reception, we were not contacted by anyone to say they would look into it or that they had received it! Nothing from the cruise director!. Constant vibration throughout the ship even in dock! Basically we paid for a Christmas cruise and we actually got a very poor normal cruise. Certainly not standards you would expect from Thomson. Read Less
Sail Date: December 2013
This was the first time we've been on a Cunard ship, I knew all the history, Queen Mary, Elizabeth, QE2, QM2 etc and always wondered what it would be like. We went as a family of nine to have the ultimate Christmas and New Year to ... Read More
This was the first time we've been on a Cunard ship, I knew all the history, Queen Mary, Elizabeth, QE2, QM2 etc and always wondered what it would be like. We went as a family of nine to have the ultimate Christmas and New Year to remember. Ages from two to early 60's. Queen Victoria is a beautiful ship, she looks stunning. The first thing you see inside is the Grand Lobby, that sets the tone for the rest of the ship. We had a ocean view cabin on deck one and we were impressed. The best cabin we've stayed in so far. Queen Victoria is big enough to hold her own, but small enough to feel intimate. Actually it's the first time we've built up relationships with the crew. I love the feeling when you wake up early and it feels like you're the only one on board. Magically feeling. You can feel the history and spirit of the past, but in a modern setting. The Playroom (2-7 year olds) kids club is amazing. The best kids club on the seas. The team transformed our voyage by providing the best care possible for our two year old son, just enough time for us to have a break but able to leave him with confidence. Queen Victoria provided carol singing on Christmas Eve in the Grand Lobby, kids party with presents from Santa in the Queens Room. New Years Eve was very special, amazing atmosphere, the best one ever. Negatives: Some of the older passengers can be rude and at the start of the cruise look down at you because you have kids. But then again we're Cunard's future passengers and the crew made us feel amazing and loved the kids, they made such a fuss of them, they got to know them on first name terms. And by the middle of the cruise the older generations had mellowed out and enjoyed the company of the kids. We were really impressed with Cunard's Queen Victoria, the history oozes out in the right way on an ultra modern ship. We can't wait to get back on board or even try out Queen Mary 2 or Queen Elizabeth.   Read Less

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