1. Home
  2. Cruise Destinations
  3. Canary Islands Cruises
  4. Canary Islands Cruise Reviews
8 Helpful Votes
Sail Date: December 2016
I was so looking forward to my first Christmas Cruise - but 16 nights later I was glad to disembark- disappointed is an understatement - the entertainment was dreadful - and the entertainment team - all five of them - had little experience ... Read More
I was so looking forward to my first Christmas Cruise - but 16 nights later I was glad to disembark- disappointed is an understatement - the entertainment was dreadful - and the entertainment team - all five of them - had little experience - they were geared for entertaining children - not passengers of a mature age - and calling for Santa on Christmas Eve to come out of the funnel went down like a ton of bricks - perhaps Christmas Carols might have been more appropriate- so we waited with baited breath to see what had been planned for Christmas Day apart from a five course dinner - in a word -.nothing - the Horiszon was the same as the previous day with the exception of a film - BFG at 2pm which we went to to pass the afternoon - boredom was setttimg in fast - I was quizzed out but the end of the trip - wasn't into line dancing - didn't want to learn bridge - and wondered occasionally if passengers were asleep or dead - The evening entertainment left a lot to be desired apart from a coup,e of acts - and News Years Eve - was thrown together at the last moment - three or four venues all doing different things - the captain managed to prevent the usual countdown to midnight in the Harlequin- 8 bells eithervside of midnight and that was it - bit of a damp squid - and the dancing re started - The food was excellent as was the service in the dining room and our cabin - but P& O may have a a large fan base but they want to pull their socks up and not take us for granted - change the entertainment and entertainers - don't treat elderly passengers as if we are all on our last legs - Yes I am aware I will have people telling me to stop moanimg etc - but we spent a lot of money for a Christmas Cruise expecting something really special - Apart from the tan - I wish I had stayed at home Read Less
10 Helpful Votes
Sail Date: December 2016
This was our first experience, as sixty-somethings, of cruising and, overall, we were not disappointed. The Queen Elizabeth may lack the exterior grace of its earlier namesake (the 1938 version), but offers sumptuous, comfortable ... Read More
This was our first experience, as sixty-somethings, of cruising and, overall, we were not disappointed. The Queen Elizabeth may lack the exterior grace of its earlier namesake (the 1938 version), but offers sumptuous, comfortable surroundings and plenty of options for entertainment. We paid the 'Cunard Fare' for our cruise which gave us the option of free valet parking at Southampton. This was handled brilliantly. We arrived at the port, unloaded our luggage and then left the keys with the parking staff. Check-in was smooth and within 45 minutes of arrival were were in our cabin with all luggage waiting for us and our cabin steward on hand to advise us of all the necessary information on our cabin and facilities. We had a BE Category outside cabin on Deck 7 with balcony and were pleased with the location just behind and down one deck from the ship's bridge. Being near to bow of the ship the pitching was more noticeable but it was much quieter than cabins and entertainment areas near the stern where there was a little vibration (although not uncomfortably so). We ate on the early sitting in the Britannia restaurant Deck 3 area and meals were of a very high quality. Wines were, however, expensive for the quality offered. We elected to take the 'Captain's Choice', providing a bottle of what turned out to be rather mediocre wines each evening. This was $495, not terribly good value for money in our opinion, however, the experience of being served and topped up regularly by the sommelier partly compensated for this. Waiter service by Mohammad and Miguel was friendly and efficient, if a little rushed at times. I think we'd possibly take the later sitting in future. Cabin service by our steward James was excellent. It has to be said that, at times, the ship felt a little like a floating care home. That's not in any way a criticism, just an observation - we met some delightful people of all ages. Just something to bear in mind when booking a festive cruise. Our friend who used to work in the travel industry has told us since that Christmas cruises do tend to have a lot of elderly folk shipped off on cruises by relatives during the festive season! Overall a thoroughly enjoyable experience. I can't say this holiday has us now hooked on cruising, but a Baltic or Norwegian Fjord cruise is something we'd consider in the future and, if possible, on the QE which we liked very much. That's just our personal preference - we're more solitary beings and being on board with around 2,000 other people was not something we are used to. Having said that, it was good to talk to other folk and there are still plenty of places on the ship where some privacy can be found. I spent most mornings at sea in the Commodore Club on Deck 10 reading and sipping hot chocolate while my other half was at his water-colour art classes. Shore excursions were quite good, We did three (Madeira, La Palma and a trip from La Coruna to Santiago de Compostela). For two 6 foot + chaps the coaches were incredibly cramped and uncomfortable. At $50 plus per person they were pretty expensive and the tour guides were satisfactory but not brilliant. Read Less
Free Price Drop Alerts
Get Canary Islands price drops
250,000+ people have entered their email
Sail Date: December 2014
I just read 2 conflicting reviews on this cruise and I appreciate a review is only someones opinion so here is another one! In January 2015 we cruised with NCL Getaway (Southampton to New York) and going from their newest ship to the ... Read More
I just read 2 conflicting reviews on this cruise and I appreciate a review is only someones opinion so here is another one! In January 2015 we cruised with NCL Getaway (Southampton to New York) and going from their newest ship to the oldest in their fleet, I will not lie we were a little apprehensive but we went with an open mind and took into account the ships age the cost of cruise. Embarkation, was straight forward Service, we only encountered friendly and polite service Cabin, is of age but had everything and more of what you require and of good size, clean, comfortable and well kept, (please update the hairdryer) Public sitting areas did have some signs of age but were clean comfortable and well kept. The other public areas stairways/corridors were very clean, well kept and looked new in places. Dining in Windows we did not require to wait any evening the meals were good with a wide range each evening, some evenings the service could be a little slow but lets be honest who is in a hurry, you are on vacation and I will add the servers were nothing but polite and helpful. Entertainment left a little to be desired (be honest more than a little) the last two evening shows were their best. (we were spoiled as on the inaugural Getaway sailing the entertainment was outstanding) Shore excursions I will make this short, miss out Casablanca and the rest were fine. Spa, This ship has had a number of refits over the years, I can understand they have not managed a pool within the spa area, but this day and age they should have managed a unisex spa area,as they have on their other ships. Value-for-Money, again I will keep short 'excellent'   Read Less
1 Helpful Vote
Sail Date: December 2014
We have just returned from our Christmas Cruise on Queen Victoria to Madeira and the Canary Islands. We travelled to Southampton the day before and stayed at the Meon Valley Marriott Hotel. This included a nights stay and car parking for ... Read More
We have just returned from our Christmas Cruise on Queen Victoria to Madeira and the Canary Islands. We travelled to Southampton the day before and stayed at the Meon Valley Marriott Hotel. This included a nights stay and car parking for the duration of the cruise, transfer to and from the ship and the cost was £70 per person. A lovely Hotel and golf complex. The first day at sea was very rocky across the bay of biscay and 3 out of 4 of us were very unwell. We did get some bands and sea sickness pills from reception which thankfully helped. The ship is very elegant and especially so at Christmas. Food in the Britannia restaurant was good and we used it for breakfast, lunch and dinner. Service on Cunard is very good and much better than a lot of other ships. The first 3 days were at sea until we arrived in Madeira. This is a lovely island that we had been to before and really enjoy. We did our own thing here and it was easy to get a taxi. Our driver charged $20 each and took the 4 of us to Monte Gardens which is well worth a visit (very hilly) we spent an hour and a half there and then the taxi took us to the ride in the basket down 2k of steep hilly roads.It was great and at the bottom we purchased a photo taken halfway down for just 10 euros. We were met again by our taxi and taken on a lovely ride to the other side of the island to a new viewing point where you stand on glass very high above the cliffs. Then on to a lovely fishing village where Winston Churchill stayed and did a lot of his paintings. We returned to the ship after about 5 hours. This was a great way to see a lot more of the island and far less expensive than the ships tours. Tenerife was the next port and we did do the ships tour to Loro Parque. Again we had been there before but enjoy it each time especially the penquins and sea life shows. La Palma is a very small island and here we did our own thing and just wandered around the town and sea front which are only a few minutes walk from the ship. Lanzarote was to be the next port of call however, according to the captain the wind was too strong to get us into port safely although 2 other ships had beaten us to it. So another day at sea. La Coruna in Spain was the last port of call. Here we did a ships tour to Santiago de Compostillo. About an hour in the coach to this very old Spanish City that is a pilgrimage site 3rd only to Jerusalem and Lourdes. Very rough again across that wretched bay but the bands and pills did there job! The entertainment on the ship was very good. The Singers and dancers in the theatre were brilliant and I would go as far as to say the best we have ever seen on a ship. The Opera Boys were wonderful and 3 girls from west end shows were great. There was always something to do during the days at sea and 2 of us did the Watercolour Art classes which although not very good at it I really enjoyed and went to five 2 hour classes. Patricia was a great teacher. The evenings in the Queens room were a little disappointing as they had an American singer who sang dreary jazz type songs and we found it boring but that was just our opinion. It is wonderful to have a full size dance floor on a ship. Don't dance but love to watch. Now for the gripes - The price of photos was the highest we've ever seen. $34.99 for formal evening photos and $24.99 for all the others. Didn't buy any. The most annoying thing of all was the lectures about Concorde had been really great and we had seen 3 of them. We were looking forward to the last one which should have been on the last sea day and was to be about the crash and the reasons behind taking it out of service. It wasn't shown! No explanation and despite several enquiries including to the entertainment manager who looked suprised when we asked (surely she is in charge) I told her it was like reading a book and finding the last chapter ripped out. Most annoying. It was a good "voyage" as Cunard prefer to call it but 7 days at sea out of 12 rather too many. We met some lovely people and enjoyed our Christmas break. Lastly, on arriving at Southampton we should have disembarked in groups according to your luggage label colour and ours was 9am. However, there was an announcement that there was a 20 minute delay and that was actually an hour with no explanation whatsoever. People were getting very twitchy with taxis booked etc and would have understood the situation had been explained. Read Less
2 Helpful Votes
Sail Date: December 2014
Thomson Majesty – (Old Smokey) Sailed on the Majesty from 19th to 26th December - Canary Islands. We joined the ship in Tenerife but unfortunately several hundred other passengers arrived at the same time as flights all came in ... Read More
Thomson Majesty – (Old Smokey) Sailed on the Majesty from 19th to 26th December - Canary Islands. We joined the ship in Tenerife but unfortunately several hundred other passengers arrived at the same time as flights all came in together, so we had a long wait to be processed before embarking on the ship, complimentary refreshments were offered to those waiting in line. First impressions of the ship was not a wow, but it seemed clean although dated and in need of upgrade. We paid extra for an outside cabin on Deck 8 and it was the smallest cabin we have every been in, even the toilet and shower area was extremely small, with no bathroom cabinet or shelves for toiletries. Wardrobe space was sparse with no space for shoes. No fridge. The room however was clean and housekeeping could not be faulted, other than she folded our wet towels and placed them back on the shelf when we had left them hanging up to dry off. When we first started cruising with Thomson the safe deposit box in the cabin was free, however it now costs £15 per week. Self service buffet on Deck 10 was disappointing, little choice of food, salads pre plated in cereal bowls and “hot” food was usually luke warm. Breakfast was the best meal of the day with the egg station offering fresh omlettes, waffles and pancakes, however this was suspended during the week due to norovirus outbreak. We attended one gala, formal evening and were disappointed with the meal as it appeared to have been pre-plated and then reheated. Nothing really special about the meal other than passengers made the effort and dressed up. Waiters seemed to be rushing us through and we had to ask for coffee after waiting quite a while after our meal. Entertainment was typical Thomson, and I say that as someone who enjoys the entertainment on Thomson cruises, however the standard on the Majesty was not as good as we have experienced on Celebration or Spirit. The entertainment team on the Majesty were not as approachable and friendly as we have experienced on other Thomson ships. Sun loungers were marked with black soot from the ships funnels and this marked clothing if you did not notice or did not wipe the sun loungers before sitting on them. There always seemed to be really dark smoke spewing out of the funnels. The general ambience of the Majesty was poor and only saved by the fellow passengers who were friendly and always up for a chat. If this had been my first cruise I would have been very disappointed and would have been put off cruising. Would we sail on Thomson Majesty again, no, but we would sail with Thomson again on the Celebration or Spirit. We would also be open to trying The Dream at some time in the future. Thomson Cruises offer value for money, are British based in their clientelle, food choice and entertainment and they do not charge daily gratuities so we would recommend Thomson Cruises for those who do not want to share the ship with 3,000 other passengers and listen to announcements in 3 different languages before paying daily gratuties and 15% service charge on every drink you buy. Read Less
2 Helpful Votes
Sail Date: December 2014
It was my first time cruising with family, son, daughter-in-law, granddaughter 16 and grandson 10. Having cruises previously with different cruise lines, it was my first time with MSC and they did not disappoint. From the moment the music ... Read More
It was my first time cruising with family, son, daughter-in-law, granddaughter 16 and grandson 10. Having cruises previously with different cruise lines, it was my first time with MSC and they did not disappoint. From the moment the music started in Bar Duomo each night, I was danced off my feet by the wonderful entertainment team. Can't wait to get back on board!!! The ship was beautifully decorated for Christmas with Festive music playing in the background. The staff without exception, were wonderful and friendly. I didn't see a sad or lonely face at any time. Embarkation was very smooth and we were on board within 10 minutes. Bags were delivered within the hour. My cabin was a balcony cabin which was really adequate for only 1 person, and the balcony was on the small size. There was plenty of storage space and my bag slipped under the bed quite easily. The bathroom was small but everything worked and I had plenty of hot water at all hours, with good pressure in the shower. I was glad to see that I had a shower enclosure instead of the dreaded curtain! The bed was just as comfortable as my own, with pristine white linen and the whole place was clinically clean. There were plenty of sun beds on the upper decks and in the adult areas. The only fault that I found was in the Marco Polo dining room. The food let the ship down! It was beautifully presented by wonderful waiters, but left a lot to be desired. However, in the buffet there was plenty variety and I was never hungry. I purchased the drinks package and gave that a good rattling!!! However, I did come off the ship 3lbs lighter. My teenage granddaughter joined the teens club and made some nice friends, with whom she had a blast, and the grandson was like a little gentleman, strolling around, using his card!!! At night the entertainment was varied and good, with a few different little bands playing in different bars and venues. We didn't take any of the shore excursions as we had holidayed on each of the islands, but did get off in Funchal which was magical, and went to Church on Christmas day in La Palma. Disembarkation was in turmoil, I got separated from the others, with the result that they were waiting on the pier for over an hour, while I hunted throughout the ship for them. Eventually a phone call or two by one of those lovely young Italian gentlemen and all was sorted!! All in all, it was a fabulous cruise and I can't wait to get on board again! A Beautiful ship with a wonderful crews. Thank you all. Read Less
Sail Date: December 2014
We chose to spend our Christmas on msc Armonia, and we had a wonderful week. First let me point out the not so good aspects: the transfer and flight we had from Rome was very bad: time, transfer and flight itself with Meridiana from Rome ... Read More
We chose to spend our Christmas on msc Armonia, and we had a wonderful week. First let me point out the not so good aspects: the transfer and flight we had from Rome was very bad: time, transfer and flight itself with Meridiana from Rome were extremely unconfortable and ill planned. Also, the entertainment was below the average we have come to love on our cruises: of the evening shows, only the spanish dancers were superb. Apart from that, the cruise was perfect: great service at dinner (thanks Mohammed), our cabin was kept perfectly clean at all times, the ship facilities were always a pleasure to use: I particularly enjoyed the gym and the spa, both with a wonderful sea view. The itinerary is great, and we loved the night stop in Madeira, with plenty of time to visit the beautiful island both during the day and at night. I really cannot understand people complaining about the food and service: we beleive both are far better than NCL and Carnival, which we tried before. Every single crew member was friendly and helpful (by the way many many thanks to Giusy at the reception, if you read this, you were great!) The ship never felt crowded, and even if it's true that sometimes we felt some movement while at sea, we never found it terribly disturbing.   Read Less
Sail Date: December 2014
This is our 5th xmas/new year cruise with Thomson and I am afraid to say probably our last! The staff have changed from being happy/chatty to dull and miserable looking. I am not saying they do not work hard, as most do, but a smile now ... Read More
This is our 5th xmas/new year cruise with Thomson and I am afraid to say probably our last! The staff have changed from being happy/chatty to dull and miserable looking. I am not saying they do not work hard, as most do, but a smile now and then would make all the difference. We found the service to be very poor this year, the entertainment program was repeated exactly for both weeks, except the comedian changed. We enjoyed the food and service in the 4 seasons, however found the service in the 7 seas lacking. The self service option was removed after 2 or 3 days and crew did not know what they were doing most of the time and queuing became the norm. We have only every cruised with Thomson (12+) and up until now loved the product, I have two cruises booked already for next year and unless things improve on the next one, they will be our last! Read Less
2 Helpful Votes
Sail Date: December 2014
We were on the Christmas Cruise to the Canary Islands, we paid the Cunard Fare so we had a very nice cabin with balcony, The food was very good except for Christmas Day we were expecting something a bit special but were disappointed. the ... Read More
We were on the Christmas Cruise to the Canary Islands, we paid the Cunard Fare so we had a very nice cabin with balcony, The food was very good except for Christmas Day we were expecting something a bit special but were disappointed. the entertainment was very poor, in fact, some of it was an insult to our intelligence I have seen better entertainment at children,s parties. Santa visited the ballroom in the afternoon and then nothing , not even a little party for the children, just photographs. The staff were excellent in the dining room and the Lido and the cabin staff. The Entertainment needs shaking up a bit it was very poorly organised especially during the day. We booked a tour before we went on the cruise , it was in la Coruna, what a rip off. it cost us 75 dollars for two, it was an easy walking trip, The tour was for two and a quarter hours and we were stopped for one and a quarter, we went through the empty fish market to a lighthouse which was up a hill we couldn't climb, then on to a café for coffee and cake for 45 mins then 15 mins it took to return to the ship.   Read Less
Sail Date: December 2014
We were so disappointed in our cruise with Thomson at Christmas 2014 around the Canary Islands. We have cruised many times with Thomsons, last Christmas was great on the Celebration, but this year was a shambles. We were on the Majesty a ... Read More
We were so disappointed in our cruise with Thomson at Christmas 2014 around the Canary Islands. We have cruised many times with Thomsons, last Christmas was great on the Celebration, but this year was a shambles. We were on the Majesty a year last February when 5 crew members were killed, (so we know the ship) as you can imagine this was very upseting for us at the time. However I can only sing the praises of Thomson in dealing with us as passengers then. Our evacuation of the ship was done with military procedure, representatives from our home area were flown over to the ship to aid us to understand what was to happen. This was a very thoughtful endeavour to reassure the passengers. This is Thomsons at its best and the one we know and love. Unfortunately this year it felt as if someone had lifted the ship up, shook it, dropped it, and it all fell back wrong. There was so many things we were not happy with we do not know where to start. We will try to list what was not right about this cruise??? * our flight.. not that impressed with Thomson planes and the new way of having to print off our own boarding passes. This leads to having to pay for seat that suit us. * we landed in Gran Canaria at 5pm did not leave the airport until 7pm ( we had left home at 8am) when we got on board no one seemed to know where our 'boat drill' was to be held, we were sent every where only to be told not here. this was not good after a long delay at the airport of 2 hours waiting for our laggage to be recovered ( Thomson plane) * £15 per week for the safe, not good *then a bit of food on deck 10 not good, too tiered to complain. *the cabins were small and tired, the towels were old grey and threadbare * weather bad to start ( not Thomsons fault) got better latter in the week. * there were plenty of sunbeds available if you were prepared to help yourself and find a sunny spot on deck. usually the sunbeds are waiting for you but on the Majesty they are stacked high and not easy to get at, and we are 68 and 66 years old and arthritic. * there was no shuttle service available and for somewhere like Funchal its a long walk into the centre and we both suffer from arthritise. * because the facilitis are old, the cleanliness was hard to maintain There was a bout of Norovirus on board a lot went down with it. The public toilets were old with broken waste pipes. There was no sanitiser available either inside or outside the toilets different to other ships we have been on. * the food was poor not much choice and not hot, Christmas Gala Dinner was not much better did not feel special. *the cabins were small and tired. The towels were grey and grubby. and the room smelled odd. * the cruise was a total waste of money, and being Christmas it was not cheap. *the staff lacked interest, and on occasions, quite rude. We asked the head waiter, in one of the restraunts one night, if we could have a table for two, we thought he was quite rude telling us, why don't we sit with others and make friends. We have family and freinds a plenty at home, this particular night, we just wanted some peice and quiet with some quality time together. How dare he dictate to us what we should do and make us think we were being awkward. * there did not seem to be any organisation or management. One hand does not know what the other one is doing half the time. * we were in cabin 3045 and the cabin staff were very good concidering what they had to work with, our dog has better towels, but the staff kept changing them. * entertainment was average. However the MOULIN ROUGE was very good but the Beatles were terrible. The comedian was good but we are elderly not suitable for the younger passengers. * I could go on with this list, but the Majesty has had enough of my time. best thing to do with this ship is to scrap it. * we are suppose to go on a Thomson cruise again to the Caribbean in April 2015, and however we have only put a small deposit down so far, and before we part with more money, we require a satisfactory answer to this complaint. Yours Truly Mr & Mrs I Watkin   Read Less

Find a Cruise