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Cruise Ratings
Sail Date: June 2019
We were looking for a river cruise experience and the Heritage Line delivered via the Jahan and the Mekong River cruise from Ho Chi Minh City to Seim Reap. The group met at a lovely hotel in Ho Chi Minh City to conduct our check-in ... Read More
We were looking for a river cruise experience and the Heritage Line delivered via the Jahan and the Mekong River cruise from Ho Chi Minh City to Seim Reap. The group met at a lovely hotel in Ho Chi Minh City to conduct our check-in activities before heading upstairs for drinks and refreshments. A pleasant bus ride to the embarkation point followed although the sight of embarkation is a bit industrial and leaves a bit to be desired. The staff were wonderful from the beginning and that continued throughout the journey. I can't say enough about the quality of the staff aboard this vessel whether it be the sailors, the room attendants, chefs and food and beverage staff. They were all happy, cheerful, extremely helpful and above all else happy to engage with guests on conversation and stories about their life in both Vietnam and Cambodia. They were also interested in where we came from and we thoroughly enjoyed our conversations throughout the trip. The guides were exceptionally helpful on our morning and afternoon excursions and everything flowed smoothly and all activities went as planned. Keep in mind what is being offered is an opportunity to experience how the Vietnamese and Cambodian people live on the Mekong Delta and in some cases it is quite raw and confronting. Having opportunities to visit local schools as part of our excursions and interact with young children wishing to learn English was great fun. Visits to markets, pagodas, silk farms, pottery producers, rice and palm wine producers, floating markets, fish farms, weavers were some of the activities undertaken on excursions. Food on the Jahan was exceptional with both Western and local options available and again I cannot overemphasise how good the chefs and staff were in catering to those with food preferences and health issues. They certainly went above and beyond on this cruise. Bottled water was provided as part of the cruise fare and we were never wanting with drinking water during hot conditions weather on the ship or on excursions. Our cabin was spacious for two people and included a bedroom, sitting room as well as a normal sized bathroom. We also had a little balcony which we enjoyed for quiet moments as the ship was cruising. The ship is fitted out in colonial Indian style and there are a number of public spaces for watching the scenery go by such as the library/lounge as well as the forward observation room. The bar on the top deck has a wide selection and it was also a pleasant space to have a drink and watch the movements on the river. Early morning tai chi before breakfast was very relaxing for the early risers. Ultimately we were not able to sail all the way to Seim Reap because of low water levels at that time of year but this didn't come as a surprise as we were warned at the time of booking and again advised immediately prior to boarding that it was unlikely this could occur. A luxury bus was able to then take us from our point of disembarkation to Seim Reap in a couple of hours which in itself was a pleasant trip. Our final night involved a special dinner and concert from the staff and was thoroughly enjoyed by all. Evening activities included presentations regarding local culture, geography and history as well as some cultural dances and movies. All of this allowed us to thoroughly enjoy the group of people whom we met on the ship and collectively enjoy a wonderful experience. We will certainly look at the Heritage line in future for other cruises they may offer. We highly recommend this cruise to others seeking a destination somewhat different to others on the cruise itinerary. Read Less
2 Helpful Votes
Sail Date: January 2019
We are a group of 4 senior citizens and wanted to see Myanmar. We booked this cruise after looking at The Pandaws and others. We wanted something that felt Asian in design but was full service and luxurious. It was EVEN BETTER than we ... Read More
We are a group of 4 senior citizens and wanted to see Myanmar. We booked this cruise after looking at The Pandaws and others. We wanted something that felt Asian in design but was full service and luxurious. It was EVEN BETTER than we could have imagined. The rooms were spacious and finished in teak and lovely weavings and linens. The crew was about 3 crew to 1 of us. They treated us like Kings. My husband gets tired and has some mobility problems. They assigned 2 personal guides to him to literally help him up Pagodas with an arm on each side--no extra charge. The food was delicious and the service was "over-the top". I don't generally take the time to write reviews, but this cruise deserves to be highlighted. After the cruise we returned to Yangon for a couple days and next to Angkor Wat, but the Belmond Governor's Residence--5 star--is really yukky compared to the cruise we just came off of. Thanks Heritage Cruise Line. Read Less
4 Helpful Votes
Sail Date: November 2016
We wanted to experience the culture and beauty of Vietnam, Cambodia and the Mekong Delta; and what better way than on a beautiful river boat. The Jayavarman is just that. The staff was excellent and we were spoiled for the entire week. ... Read More
We wanted to experience the culture and beauty of Vietnam, Cambodia and the Mekong Delta; and what better way than on a beautiful river boat. The Jayavarman is just that. The staff was excellent and we were spoiled for the entire week. Nim, Panny and Makara were delightful. The cabin decor was elegant with adequate space, and a veranda with wonderful views. Amazing sunrises and sunsets. The ship's atmosphere was relaxing with a large open air deck to view the river and surrounding land. There areas to lounge or to socialize on the top 2 decks. The upper deck had chaise lounge chairs and a small pool. There were Tai Chi classes on the upper deck every morning. There is also a spa available for messages, manicures, pedicures, etc. WiFi was available at no extra charge, which was unexpected but nice to have. The food was excellent and abundant. Without previous notice, the chef catered to my husband's dietary needs of gluten free meals. He even prepared individual pastries and cakes. The dining hall was stylish and classically decorated. Service was great. The chef hosted a culinary class where the guest participated and learned several dishes including spring rolls. It was a lot of fun. Excursions were really interesting and very personal. We visited floating markets and small villages where we interacted with the local people; and learned about their way of life. The cultural experience was unforgettable. We visited the Killing Fields and the S21 Prison in Phnom Penh, an experience that won't soon be forgotten. We visited the Green School and the children were so excited and fun. Local families shared their homes and stories. I would definitely recommend the Heritage Line's Jayavarman cruise. Read Less
12 Helpful Votes
Sail Date: September 2015
Cruising the Mekong in his small ship is like being on the Orient Express except you are afloat. Cruising the Mekong is probably the best way to see the vibrancy, colour and rhythms of life that the Vietnamese and Cambodian people have ... Read More
Cruising the Mekong in his small ship is like being on the Orient Express except you are afloat. Cruising the Mekong is probably the best way to see the vibrancy, colour and rhythms of life that the Vietnamese and Cambodian people have been following for generations. Here you experience slices of life and photographic opportunities every minute to capture the essence of Vietnam and Cambodia. The activities and land trips are well spaced out with time to absorb each new experience. We never felt rushed or pressured. The staterooms are exquisitely furnished and finished and we all have private balconies, but the oldie worldie teak and cane, fresh flowers and rich fabrics cast you back to an older era. The staff are superb. Friendly and happy to share their stories. The guides who take you around the villages, fish farms,temples and give amazing talks at night are knowledgeable, passionate and happy to answer any questions. Tri our Cambodian guide was incredible as was our Vietnamese guide on the same trip. We taught them all Kiwi and Australian so it was bro this and bro that and a whole lot of fun and the food was exceptionally good with 9 staff in the kitchen and a good variety of Western and Asian food over the 8 days. Presents on the end of our beds each night added to the thrill of the journey. Read Less
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