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12 Hawaii Repositioning Cruise Reviews

From the time ROyal Caribbean changed the itinerary conveniently 59 days before sailing, to the chaos created in baggage claim at disembarking, the most common words from ships staff was “We apologize”. The ship board staff constantly ... Read More
From the time ROyal Caribbean changed the itinerary conveniently 59 days before sailing, to the chaos created in baggage claim at disembarking, the most common words from ships staff was “We apologize”. The ship board staff constantly had to make excuses and apologize for numerous situations they had difficulty dealing with. AVOID this ship......while the ship itself is marvelous and a great asset, poor management both in Miami and on board make this ship one to avoid. Guest after guest had unfavorable comments......we just had difficulty grasping why all the problems occurred. The ship board officer crew were a lot of talk but offered few solutions to correct and overcome problems. The entertainment staff couldn’t start many of their activities on time because they didn’t have watches. The buffet management staff daily made “sales pitches” how wonderful everything is in the Windjammer market......while at the same time telling you to hurry and get out. Disembarking for tenders required Hour plus long waits. The evening dinners in the main dining room were interrupted nightly with a wait staff member singing. The disembarking procedure was a most painful experience.....utter chaos. Read Less
Sail Date May 2019
We have cruised on RCI before and have had very few problems. This one however was a nightmare. Booked day 1 Honolulu depart at 11:00pm 2 Kailua Kona 9am to 6pm 3 Kilaeua Volcano 12:01 to 1:00am 3Napoli coast 12:00pm to 4:00pm day ... Read More
We have cruised on RCI before and have had very few problems. This one however was a nightmare. Booked day 1 Honolulu depart at 11:00pm 2 Kailua Kona 9am to 6pm 3 Kilaeua Volcano 12:01 to 1:00am 3Napoli coast 12:00pm to 4:00pm day 4&5 Maui 9am to 5pm next days 6-10 cruising day 11 Victoria BC 9:00am to 8:00pm 12 Vancouver 6:00am. What we got Days 1&2 Honolulu (left Honolulu at 5:00pm on 2nd day day 3 Napali coast 4&5 Maui 6-10 cruising Day 11 Victoria BC 7:00am to 2:00pm (Left 6 hours early arrived in Vancouver at 8pm on day 11 Day 12 Vancouver disembark. Did not see the volcano and did do see the big island. We feel we were ripped off by RCI. You plan for a once in lifetime trip to Hawaii and get cheated out of half the stops. RCI did refund one day, Big deal. Embarkation, late but went smooth. Ports of Call, In Maui the water was too rough for the tenders for most of the first day, on the second day we went ashore, be back time was at 7:00pm we got in line to board the tenders at 4:00pm and it took us over an hour to get back, those that stayed later took from 2-2 1/2 hours to get back on the boat. Dining- Windjammer food was basically good but always very crowded, no place to sit, long lines to get food, lines for the omelets and pasta were always in the way of others. Hamburger line was messed up people were always coming from two directions. Drinks were often empty. Dining- Main dining, food was often cold, stale or misstated. Seafood often smelled, steak was tough or dry, bread was sometimes hard or stale, coffee was occasionally cold, Etc. Dining-Service was excellent Entertainment-shows were good for the most part. There were a number of things to do on the boat and the staff was good at helping you find where things were. Public areas-CROWDED. Hard to get an elevator, other public areas crowded when something was going on. Disembarkation- NIGHTMARE. We arrived in Vancouver the night before the cruise ended so the Ovation of the seas was basically a hotel parked on the water. Some people got off every but most elected to disembark the regular way, ie tag luggage and put outside cabin before 10:00pm the night before disembarking, pick up luggage after it is removed from the ship. BIG MISTAKE. We had luggage tag number 14 with an estimated departure time of 8:20am. At 9:00am, almost nobody had been allowed to leave the boat(at this time we had been docked for 13 hours). A little after 9 they started to allow the Express Departures to leave, we weren't Express but we jumped in line anyway. When we got off of the boat and went to pick up our luggage it was not lined up by number as it usually was but all the numbers were thrown together. RCI was just bringing it out and dumping it on the floor. What RCI didn't tell us was that there was another luggage drop area about 100 yards away and around the corner where they were doing the same thing, just dumping the luggage. I heard someone say something and followed them over. There was approximately 10 people here looking for luggage and at the first area there were hundreds and more getting off the boat all the time. We were lucky to find ours and make our 12:20pm departure time to DEN. While waiting we were talking to other couples who had been on the Ovation and they said that when we got on the plane to Denver, there were people still on the Ovation who had not been able to get off. We have cruised about a dozen times and I have never seen such a mess. Read Less
Sail Date May 2019
Chose this cruise because of the itinerary but that didn’t work out so well. Bad planning on behalf of RCI resulted in multiple itinerary changes and just too much confusion for passengers and crew alike. We haven’t cruised with RCI ... Read More
Chose this cruise because of the itinerary but that didn’t work out so well. Bad planning on behalf of RCI resulted in multiple itinerary changes and just too much confusion for passengers and crew alike. We haven’t cruised with RCI for probably ten years during which we have favoured Princess and after this cruise with RCI I believe we made the right decision. We are not fussy eaters nor do we base our cruise experience on the quality of the food but it must be said that the eating experience on this ship was extremely disappointing and the quality poor. Apart from our wait staff in the dining room (Chic), I found the staff attitude to be less than attentive and pleasurable. The headliner entertainment was, for the most part, good although Pixels and the production shows were just o.k. In general I felt that the ship lacked a feeling of warmth - hard to put into words but I just didn’t feel like I was being pampered and well taken care of the way I feel when cruising with Princess. Also disliked all the extra charges which showed up way too often. The nicest place to sit during the day (when weather drove us inside) was the 270 lounge but we were often driven out by the daily Bingo session. The smoking areas were too close to the non-smoking areas - they need to be isolated more or eliminated entirely! On the plus side, the cabin was excellent with tons of storage, well laid out and the kettle and tea supplies in the room were a very pleasant surprise. Finally, a big shout out to the Captain who was extremely informative. Read Less
Sail Date May 2019
The other reviewers of this cruise have basically said it all. The itinerary change was super disappointing. We were so looking forward to going to the big island and seeing the volcano. Then RCI just axed the stop completely. At ... Read More
The other reviewers of this cruise have basically said it all. The itinerary change was super disappointing. We were so looking forward to going to the big island and seeing the volcano. Then RCI just axed the stop completely. At the Lahaina, Maui stop, tendering was delayed due to rough sea. Everybody got up early wanted to get off the ship but was not able to so that's why all the public area, especially the buffet, was packed with people waiting for the captain's ok. When the captain finally gave the ok, they wanted us to go to a bar on deck 5 to get tender tickets so everybody just literally ran there to get tickets. It was chaos. I was lucky as I was already on deck 5 at the time so we got to get off "early". We origianlly planned on getting off at around 9 but still didn't get off until noon. The tender was just one of their bigger lifeboats which was very uncomfortable even if the sea was calm. We got back to the port at 9:50pm. They only had one tender running. At least if was a big local boat. Not their own lifeboat. When we got back, the line was very long. The tender left at 10pm. The line kept growing. At 10:30pm, I could still see the tender was still unloading people to the cruise ship. They finally deployed another tender which was the same lifeboat. We finally got back to the cruise ship at 11pm. Most people were hungry and the only restaurant still open was the pizza place and a cafe which only serves dessert and some basic sandwiches. It was packed with hungry people. Since everybody got off the ship late, we all got back late. However, their restaurants and buffet still closed at 9pm. To me, that is WAY too early. Not much food option after 9pm. A lot of people eat late especially with an Hawaii cruise. Lots of people are from the mainland which is several hours ahead. Should've at least open the buffet until 10pm or something. Food in the main dining room is terrible. Service is not good either. We always spend more than an hour in a dining room with 45 minutes of it waiting for our food. Buffet surprising has better tasting food and service was good. RCI wanted to do freestyle dining like Norwegian but RCI is not doing it well. Still always try to make us to share table with strangers. Food and service in specialty restaurants are good. We tried the Chops Grill steak house and Wonderland's. Both good. However, I still think Norwegian does dining much better. Disbarkation was a nightmare. We were an hour late than the origin set time. There was no signage to point you to where your luggage is. Everybody was running around the terminal like crazy trying to find their luggage. The ship itself is beautiful and I love it. Stateroom attendant was attentive. But there's not much show to watch. I do like that they have a smokeless casino. I find it very annoying when a cruise line put the casino in the very middle of the ship and allow smoking. My 4-year-old went to their kids club a lot. While there wasn't any issue, I do feel that the staffs there are not as warm as those on my Norwegian cruises. This poor expericnece is more about the sudden itinerary change and the management. I think I'll still cruise with RCI again but might just go with a shorter cruise with a more ordinary route. Read Less
Sail Date May 2019
While overall the cruise was pleasant because of the itinerary and the friendliness of the crew, If I had it to do over again I would choose a different cruise line. We have taken a large number of cruises and our history with Carnival ... Read More
While overall the cruise was pleasant because of the itinerary and the friendliness of the crew, If I had it to do over again I would choose a different cruise line. We have taken a large number of cruises and our history with Carnival has been hit or miss. We decided to try again because of this itinerary. When I filled out the necessary information for my boarding pass documents they had me pick a time to board, saying "if you miss your assigned boarding time it could result in you waiting in line". We arrived 15 minutes early and there were probably between 750 and 1000 people in line and no one had started going through security. It took over 2 and a half hours to accomplish the boarding process. After the Sydney to Honolulu portion of this pacific crossing Carnival changed the smoking policy on the ship. the casino went from non-smoking to all smoking. There is inadequate ventilation for this and the casino was virtually unusable for most of the cruise because of the pervasive cigarette smoke. The smoke also came out into other areas of the ship like the colossal atrium bar area. Carnival also cut back on the number of cabin attendants, assigning our cabin attendant 35 cabins. He gave us a choice when we boarded to have our cabin serviced either in the morning or at night, not a huge deal but definitely a reduction in service. Although the dining room food was good some nights, it was not consistently good and the service was incredibly slow, again because of staff reductions and the number of tables each team was assigned. The second night took over 90 minutes to get food and 2 and a half hours to finish the meal. The cabin attendant and the dining room staff were incredibly friendly and I have no complaint against them, I just think Carnival is stretching their staff too thin and it is affecting service. The entertainment on the ship was excellent as were the variety of things to do on the ship. The cruise Director, Jen, is one of the very best we have encountered in our 40+ cruises. The air conditioning didn't work well in our cabin and I reported it to the Cabin Attendant before we left the ship for a day in port. In addition to not working well, the adjusting dial was being held on the thermostat by a band aid. Not my band aid, it was there when we boarded. If you removed the band aid the dial fell off. The dial was useless in adjusting the temperature as it was not connected to the thermostat directly. When I got back, the room was still hot so I called him again, He thanked me for reminding him and he called maintenance. When we returned from dinner there was a small tent card on our bed that read "The Air conditioning has been checked and is functioning to Carnival standards". The band aid was still there. I took a picture of the thermostat and took that as well as the small tent card to Guest Services who called maintenance back again. They finally replaced the entire thermostat and the air conditioning worked fine after that. The only reason I can see for the liberal smoking policy is increased profits. I would have been happier with at least non-smoking sections of the casino, or a non-smoking half.. even though that is like3 a non-peeing section in a pool when you don't have adequate ventilation. I do however feel like Carnival has chosen profit over my health and comfort and I will choose another cruise option in the future. I called post cruise guest relations when I returned and the agent assured me that this is the policy on all of their ships. They used to have a non-smoking ship, the Paradise, but according to her "It didn't work out". Carnival is striving and fast becoming the Walmart of Cruises. I will not be back. Read Less
Sail Date April 2018
We were excited to go - as we had previously 3 times taken repositioning voyages across Pacific with other Cruise Lines...This one had a Great choice of route via Polynesian islands ... Unfortunately in the balance this ship had poor ... Read More
We were excited to go - as we had previously 3 times taken repositioning voyages across Pacific with other Cruise Lines...This one had a Great choice of route via Polynesian islands ... Unfortunately in the balance this ship had poor food , poor organization - virtually no port or travel information " Libray sent us the wrong books " , ask X as I have no information about this ... X says ask Y or just wait and ask the people at the dock as we don't know, " The folks at Customer service usually just said " We do not know " No weather information , very limited cabin TV stations , no newspaper summarys of international news, Extremely expensive InterNet connections which failed to work once purchased, No flexability in Internet rates even at end of Cruise ... no specials, complete disorganization disembarking ... After a couple days on board , Any passenger with whom we spoke who had cruised before - all expressed great dismay at the Staff's lack of responsibility to follow through or get information for us when requested as well they all were disppointed with dining room sit down Food quality...as it was nice to read selections but prepared poorly ... Exercise gym for services usually supplied for free to keep passengers occupied like Tai Chi or yoga classes ... on this ship were only available for package at quite expersive cost just under an additional $ 200 a person ... worse of all they scheduled the 3 classes - yoga, Spin and Boot camp all in a block ( 730-930 am ) so you would have had to be a Iron Man to utilize the classes ! I tried and found that the person running the classes reguarly discouraged " drop in's" saying every time -" you MUST Buy a complete package no individual classes - not even one to sample the package " ... This meant that the classes had few people - probably none after a little while - so " instructor " could have a break instead of 'teaching ' Instructor was also very distant and not a very pleasant Yoga teacher - it was more like a exercise class then a calm reflective time - worse yoga class I have ever experienced in 40 years ... Table Teniis - ping pong Table was located outside on deck with extremely strong winds which was made even more impossible to play because the vents from AC blew directly onto Table making path of ball erratic every time ! When I suggested they move the Tables to more suitable location - they replied that " It works well when we are in the Carribean ..." Since the next 4 months the boaat was no where near the Carrribean ... basically the reply was a polite version of "forget it- don't bother me * ... Similar responces of " Why bother us ? we just work here - ... were received when suggesting changes to " Exercise schedule " etc. by the Customer Service staff ... they even told me not to give them a handwritten report -with some positive suggestions which I had adressed to " The Captain " ... because "he would not care...." Entertainment many nights was low quality comedians... although dancing and singing shows were of ok quality ... Entertainment Director worked hard at getting crowd enthusiastic but for me it reminded me of being in a High School Cheering section far too many times... In a more positive vein - Cabins were reasonablly large and well presented except tV's were tiny and old... Cabin staff and Dining room staff were very nice and hard working , Ship was very well maintained , cleaned regularly and quite fast - Captain made competent sea faring decisions such as to avoid a Cyclone bearing down on Fiji by stopping instead on Tonga ... Swimming pools were usual ship small size but all of them except 1 was taken over by children running and pushing each other so adults were forced to live in Stern area of ship Summarizing - Carnaval Legend repositioning cruise: was an excellent choice if you had children or are a Gambler or spend your time playing BINGO and Trivia all day but if you expect quality of Celebrity or Holland America ... best to avoid Carnaval ! Read Less
Sail Date April 2018
We sailed from Honolulu to Sydney and choose the Legend for the route. staying north and not going via NZ. The issues we encountered were, Extended queue for quest services for at least 2 days trying to fix various issues. ... Read More
We sailed from Honolulu to Sydney and choose the Legend for the route. staying north and not going via NZ. The issues we encountered were, Extended queue for quest services for at least 2 days trying to fix various issues. Ridiculously high Alcohol prices and no drinks package The serenity pool was unusable for most of the trip due to what appeared to be sewage contamination. Drinking water contaminated by salt for 2 days Major night events planned prior or during port days, we had several sea days which could have been used. Our balcony during a port day had what appeared to be a blob of grease large enough we couldn't step over We purchased a suite which provided no additional service levels unlike RCI I asked for the gym showers and doors to be fixed 3 times and nothing happened At this time it also appears I have been double charged on my credit card!!! We called the dining experience A chef and B chef pending the dinner quality The ships décor is hideous May I say the all the staff were outstanding in their friendliness and customer interactions. Read Less
Sail Date September 2017
Been on this cruise three times before. Great if you like days at sea, as we do. The entire staff of the Zaandam, in every department, provided excellent service, with a few monitor hiccups during the cruise. We are confused by a ... Read More
Been on this cruise three times before. Great if you like days at sea, as we do. The entire staff of the Zaandam, in every department, provided excellent service, with a few monitor hiccups during the cruise. We are confused by a couple of negative reviews of the short repositioning cruise just prior to ours - the one from San Diego to Vancouver. We heard rumours about up coming changes to the Zaandam during its next refit - such as the elimination of a library and changes to the Crow's Nest that we are concerned about, but change is constant in our current world, and we will wait to see if these rumours are true and, most importantly, if we feel they are positive ones or not. Handrie, or dining room steward, was excellent in his attention to our needs during our entire cruise, and our several visits to the Pinnacle Grill reconfirmed what we had experienced on our three Hawaii previous cruises on the Zaandam - the steaks are outstanding. We have never experienced better in our business travels around the world. Great to experience the same captain, Christopher Turner, as last year! Read Less
Sail Date April 2017
We chose to take this cruise aboard Carnival simply because I enjoy cruising and my wife wanted to visit Hawaii. Leaving from Vancouver was convenient, since we are from Seattle. Getting though customs was relatively smooth. While ... Read More
We chose to take this cruise aboard Carnival simply because I enjoy cruising and my wife wanted to visit Hawaii. Leaving from Vancouver was convenient, since we are from Seattle. Getting though customs was relatively smooth. While waiting for or luggage we decided to review the ship. We were initially disappointed in the ship. We noticed not a lot of activities, other than sitting in the sun. There were 2 water slides that looked to be fun and enjoyable. Well looks certainly are deceiving. One was never opened, and the other lasted 3 seconds. We decided to maybe have a bite to eat. The lido deck buffet was well laid out. However the choices seemed to be constant. We have ridden other cruise ships and noticed a constant change in the menu. I can only say the quality of food was mediocre at best. While on the subject, the dinner menu and service were well below par. Seems like the wait staff was doing you a favor. No fun. No interaction. really disappointing There was one bright spot in our culinary experience aboard the Legend (not sure why She's named that) and that was Nevau Steak House. Very very good. Service and food were excellent. Our cabin was neat and clean, however it was small comparably. The balcony was small and crowded. The was an old console tv and one appliance plug. The bed was relatively comfortable. All in all the experience was less than our expectations. Read Less
Sail Date September 2016
We had two balcony cabins for the PoA cruise in March 2016 to bring her from dry dock in San Francisco back to Honolulu for her usual year-round island hopping. Departure was delayed by one day as the bad weather in SFO impacted some of ... Read More
We had two balcony cabins for the PoA cruise in March 2016 to bring her from dry dock in San Francisco back to Honolulu for her usual year-round island hopping. Departure was delayed by one day as the bad weather in SFO impacted some of the renovations. Boarding at Pier 27 was the most chaotic and unprofessional procedure that I ever had to witness, it took us 3,5 hours to get on the ship! Onboard we had to learn that significant areas of the ship would be inaccessible for the whole cruise: Spa, open deck space on decks 12 and 13, many of the public toilets. While we have understanding for the weather issues in dry dock which led to delays in remodeling the outdoor spaces, there is no excuse for not even having indoor stuff like toilets and Spa operational. Due to the uncompleted renovations we had extensive loud and dirty work being continued during the whole cruise (and they still weren’t finished when we disembarked in Honolulu). On top, in the midship area on decks 5 and 6 there was a constant smell of toilet waste - supposedly there were some issue with the AirCon. Speaking of the AirCon: It was running way too high in public areas (mostly in the forward section), half of the passengers left the ship ship sneezing and coughing - come on, we're sailling Hawaii! This brings me to the most disturbing topic which continued throughout the whole cruise: The level of service by the crew is significantly lower compared to the international ships. I never had to witness so many slow / sloppy / incompetent crew members on any ship (NCL or other cruise lines). I simply don't want staff who just hop on due to a cheap advertisement on Craig's List or CandyCrush (that's what the staff told me!) - I'm used to a professionally trained crew. But let's be fair: There were also several positive things. The "beautification" (as NCL calls it) brought many of the current standards on this somewhat aged ship. The specialty dining venues as well as the bars and fitness centre now look similar to the newer ships. And while only the suites got a full renovation, the other staterooms are still in quite a good shape. The Aloha Café is still too small, therefore suite guests are lucky to have Cagneys as their dedicated restaurant for breakfast and lunch. The food itself was NCL standard, which -personally- we like even if it lacks on this small ships a bit of the variety that you'll find on the bigger ships. The food quality and service in the specialty dining were great (obviously it helped that the corporate chef from NCL headquarters was onboard to brief the kitchen crew). One thing that we weren't aware of before the cruise: As this is the only NCL ship registered in the US, the laws of Hawaii prohibit an onboard Casino. And as the ship is usually only acting as a floating hotel on the Hawaiian islands, there are also no duty free shops (just "trashy" holiday items which you can get cheaper and nicer in every port of call). For domestic US travellers without real international experiences all of this might be sufficient - but compared to real international itineraries / ships / ships, the downsides are inacceptable for us. But then again: Should you do the standard island itinerary, you probably wouldn’t notice some of these flaws as you simply don’t have the time to experience them… And once all of the renovations are completed, the PoA is a nice ship. Read Less
Sail Date March 2016
Carnival Legend. What can I say? Decor: Tacky. Food: Average at best (had me wishing I could be at home to cook my own meals). Entertainment: Average to Decent. Musicals were OK, but did not appreciate the juggler joking about ... Read More
Carnival Legend. What can I say? Decor: Tacky. Food: Average at best (had me wishing I could be at home to cook my own meals). Entertainment: Average to Decent. Musicals were OK, but did not appreciate the juggler joking about his "balls". Funny the first time. Crude and annoying by the tenth joke. Trivia games were trivial, but really the only things that could alleviate the boredom that set upon us. Staff: Great. Cabins: OK. We booked a disabled cabin for our guest in a wheelchair but the six foot lip between the cabin and the balcony meant he couldn't use the balcony. Pathetic. If you're traveling with a disabled person, choose another ship. They really screwed up on our day in Kona. Didn't get us off the ship until after 12:00pm. Blamed their lack of experience in the Kona port. They knew they messed up. They bought the whole ship free drinks the next night, but it didn't really make up for their confusion. Summary: I will never book another cruise on any Carnival ship after experiencing this one. My first thought upon entering the ship was that the decor was designed by failed or fired Disney Imagineers. Ugly ship. Read Less
Sail Date September 2015
Let me start by saying that I have always been a Carnival fan, and started sailing on their ships 24 years ago. We have sailed on other cruise lines, and always end up coming back to Carnival. That being said, we are now seriously ... Read More
Let me start by saying that I have always been a Carnival fan, and started sailing on their ships 24 years ago. We have sailed on other cruise lines, and always end up coming back to Carnival. That being said, we are now seriously considering switching our allegiance after the disappointing experiences of this cruise. This was a repositioning cruise, Carnival was switching the Legend from sailing Australia to Alaska cruises. My honest opinion is that cruising Hawaii was a last-minute thought which was merely a way to cover the expense of moving the ship. We flew to Honolulu, boarded the ship, sailed around the islands for six days, then had five days at sea sailing to Vancouver, B.C. The bad experience started with embarkation, which was a nightmare. The ship was spending two days in Honolulu, with no excursions on the first day. A number of our fellow Cruise Critic members took advantage of this to book a luau, which was picking them up at the dock at 3:30 that day. Although I really wanted to go to a luau, our plane wasn't landing until 1:15 p.m., and I was afraid we would be too tired (we were dealing with a six-hour time change). Instead, we planned to board the ship, drop off our carry-ons, and walk the few blocks over to Chinatown, where I wanted to obtain a flower lei. The Carnival representative who met us at the airport said we would be given flower leis at the pier. That was a lie. In fact, there were no flower leis for sale anywhere on or around the ship during the entire cruise. Because of some luggage problems at the airport, it was close to 3 when we arrived at the pier. Imagine our surprise after going through security to enter the building and discover it was wall-to-wall people! Although everybody was supposed to be checked in by 4, they had still boarded hardly any passengers on the ship. We were told that we were in boarding group 20, and at that point we heard them calling group three. There was no place to sit, barely any room to stand, and they seemed to be calling groups about 20-30 minutes apart. That did eventually speed up some, but it was still nearly 5 p.m. by the time we made it to our cabin. For the first time in history, our luggage beat us to the cabin!!! We had early dinner at 5:30, so that took care of my plan to get a lei (I was unable to ever find one). I never heard if anybody made it to the luau. Not surprisingly, Carnival never told any of us what caused the delay in embarkation, although the rumor was that immigration made them fingerprint and do a retina scan on all the crew. One of our tour guides later told me that often happens when Carnival comes to Hawaii, so if that was the case why weren't they prepared for it? We had excellent service in the dining room, and pleasant table makes. However, the food for the most part was average cruise food. Twice I ordered steaks medium-rare, and both times they came well done. One night the offered "Southern pecan pie" on the menu. We all agreed that we didn't know what it was, but it wasn't pecan pie and nobody could eat it. The very best food we had on the entire cruise was the sandwiches in the deli. One time I went to the specialty coffee shop and ordered a frappaccino. The girl said, "That's with ice, right?" The first night, when we remained in port in Honolulu, they brought on a local dance troupe that did native dances from Hawaii, Samoa, Tonga, Tahiti, and Maori. They were excellent, the very best entertainment on the entire cruise. The show band on Legend consisted of two guitars, drums, and a keyboard. There was no ballroom dancing available anywhere on the ship, nor were there any big "Las Vegas" style shows. The cruise director tried to say that the theater on the ship was too small for big reviews or a full band, but we have had them on other Carnival ships with much smaller theaters. We did try to go to one review called "Brits," but the pre-show was so loud that we tried seats in five different locations and then gave up and left. There were over 120 people in our Cruise Critic group, and we requested a time and place for a meet & greet months in advance. Carnival was unable (?) to give us a time and place until three days before the cruise, when they advised us that we could meet in the Firebird at 3 p.m. on May 14, three days before the cruise ended, and that we would have a cash bar. The night of the 13th we learned that the returning cruisers (VIPS) party was scheduled at the same time, and was only 30 minutes long. We opted to go to the meet & greet instead, but it appears that many of our group went to the VIPS party. When we arrived for our party, a Carnival representative was using the room to give a future cruises talk. There were only a few people there watching her, and they kept shushing us. We finally went to Guest Services to find out what was going on and they responded that John Heald (who was on the ship) couldn't make it to our meet and greet so they just cancelled it without notifying anybody!!! We told the future cruise speaker what was happening and went ahead and had our party anyway. She left shortly after that. We had shore excursions on each island we visited, and they were all excellent. The only problem was that it was cold and poured rain the entire time we were in Hawaii, but that isn't the fault of the tour companies or of Carnival. In fact, I had researched the weather before we went and learned that May is usually the driest month in Hawaii, with daytime highs in the mid-80s and lows around 78. Instead, we experienced daytime highs in the mid to upper 60s (which is cold if you come from south Florida). We notice that there hardly any activities on the ship the six days in Hawaii, but we chalked that up to most people taking excursion. Unfortunately, there were also few to no activities during the five days at sea. Because of the rain and cold, the Lido deck was nearly unusable. This was probably the only cruise you will ever see where all the deck chairs were available all the time. I understand that the Legend has a retractable dome to cover the Lido pool, but it was broken and they were working on it the entire cruise. In addition, there was no TV until the last day of the cruise. There were messages on most of the channels stating that they were working with Dish to try to resolve satellite problems. Really? In the middle of the ocean, with no towns, trees, or anything else to interfere with the signal and you can't pick up the satellite? As a result, most people spent the five days in their cabins reading or sleeping from boredom and only came out for meals. It was easy to save money on this cruise, the ship's shops had no souvenirs! This was my 19th cruise, and I have bought a ship magnet from every one of them until now, but the gift shop had NO magnets at all. There was also no ship's pins, and the only tee shirts said something like "Don't worry, keep drinking." It was apparent that the gift shop had sold most of it's inventory in Australia and wasn't going to bother to replenish until it got to Vancouver. In addition to being rainy, the five days at sea were extremely cold (the day we landed in Vancouver my cell phone showed that it was 30 degrees outside). Although we turned the thermostat in our cabin as high as it would go, there was no heat. We finally asked the steward to have somebody come check the thermostat as we thought it was broken, and he informed us that there was no heat on that ship because it was a "fire hazard." I asked what they planned to do for their passengers going to Alaska and he replied that they were stocking up on plenty of blankets. Although we were an hour late getting started, we chose to self-disembark in Vancouver and it went very easily. From communication with a number of other Cruise Critic members I have learned that everybody sent Carnival very bad reviews of this cruise. Interestingly, most of us have received frequent reminders that the reviews need to be returned even though we have done to repeatedly. One member even went so far as to call Carnival to check, and was told they have no record of having received her review. It appears that Carnival's computers may have been programmed to reject reviews that are less than stellar. Nonetheless, the fact remains that this Hawaiian cruise was a total disaster. I truly feel sorry for those passengers who had never sailed on Carnival before, I doubt that any of them will ever come back. I have noticed Carnival's cruises going downhill the past few years, so I have to wonder if this experience is really indicative of their current offerings. I am afraid to book any more Carnival cruises because "fool me once, shame on you; fool me twice, shame on me." Read Less
Sail Date May 2015

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