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79 Hawaii Repositioning Cruise Reviews

While overall the cruise was pleasant because of the itinerary and the friendliness of the crew, If I had it to do over again I would choose a different cruise line. We have taken a large number of cruises and our history with Carnival ... Read More
While overall the cruise was pleasant because of the itinerary and the friendliness of the crew, If I had it to do over again I would choose a different cruise line. We have taken a large number of cruises and our history with Carnival has been hit or miss. We decided to try again because of this itinerary. When I filled out the necessary information for my boarding pass documents they had me pick a time to board, saying "if you miss your assigned boarding time it could result in you waiting in line". We arrived 15 minutes early and there were probably between 750 and 1000 people in line and no one had started going through security. It took over 2 and a half hours to accomplish the boarding process. After the Sydney to Honolulu portion of this pacific crossing Carnival changed the smoking policy on the ship. the casino went from non-smoking to all smoking. There is inadequate ventilation for this and the casino was virtually unusable for most of the cruise because of the pervasive cigarette smoke. The smoke also came out into other areas of the ship like the colossal atrium bar area. Carnival also cut back on the number of cabin attendants, assigning our cabin attendant 35 cabins. He gave us a choice when we boarded to have our cabin serviced either in the morning or at night, not a huge deal but definitely a reduction in service. Although the dining room food was good some nights, it was not consistently good and the service was incredibly slow, again because of staff reductions and the number of tables each team was assigned. The second night took over 90 minutes to get food and 2 and a half hours to finish the meal. The cabin attendant and the dining room staff were incredibly friendly and I have no complaint against them, I just think Carnival is stretching their staff too thin and it is affecting service. The entertainment on the ship was excellent as were the variety of things to do on the ship. The cruise Director, Jen, is one of the very best we have encountered in our 40+ cruises. The air conditioning didn't work well in our cabin and I reported it to the Cabin Attendant before we left the ship for a day in port. In addition to not working well, the adjusting dial was being held on the thermostat by a band aid. Not my band aid, it was there when we boarded. If you removed the band aid the dial fell off. The dial was useless in adjusting the temperature as it was not connected to the thermostat directly. When I got back, the room was still hot so I called him again, He thanked me for reminding him and he called maintenance. When we returned from dinner there was a small tent card on our bed that read "The Air conditioning has been checked and is functioning to Carnival standards". The band aid was still there. I took a picture of the thermostat and took that as well as the small tent card to Guest Services who called maintenance back again. They finally replaced the entire thermostat and the air conditioning worked fine after that. The only reason I can see for the liberal smoking policy is increased profits. I would have been happier with at least non-smoking sections of the casino, or a non-smoking half.. even though that is like3 a non-peeing section in a pool when you don't have adequate ventilation. I do however feel like Carnival has chosen profit over my health and comfort and I will choose another cruise option in the future. I called post cruise guest relations when I returned and the agent assured me that this is the policy on all of their ships. They used to have a non-smoking ship, the Paradise, but according to her "It didn't work out". Carnival is striving and fast becoming the Walmart of Cruises. I will not be back. Read Less
Sail Date April 2018
picked this cruise because of start and finish in Vancouver rather than flying one way. 99% of passengers were retired, staff were very attentive, dining menus were varied. went to Rudy's Sel De Mer one evening , the meal was ... Read More
picked this cruise because of start and finish in Vancouver rather than flying one way. 99% of passengers were retired, staff were very attentive, dining menus were varied. went to Rudy's Sel De Mer one evening , the meal was excellent as was the waitress, only fault was that we felt rushed when the entree came minutes after the appitisers. After asking the waitress to slow down dessert came when we wanted it. cabin 6085 was a signature suite with tub and shower stall, the hot water control and the shower diverter in the tub was not working when we boarded but was fixed shortly after telling stateroom attendant. embarking and disembarking was a breeze. Our luggage was at our cabin within an hour of boarding. overall the cruise was great, weather to and from Hawaii was not good. i would recommend Holland America. in fact we are doing a transpacific cruise on the Noordam. Read Less
Sail Date April 2018
An interesting cruise. Embarkation went very well and quick - very efficient. Decor inside ship is very dark - if I had a choice I would paint all the dark brown areas a light off white colour. But it is what it is. If you are a ... Read More
An interesting cruise. Embarkation went very well and quick - very efficient. Decor inside ship is very dark - if I had a choice I would paint all the dark brown areas a light off white colour. But it is what it is. If you are a regular cruiser on RCL or Princess I believe you will be disappointed with Carnival - it is a step down. The main complaint I have is that the food was of a lower quality and variety to that I have experienced on RCL and Princess. The Lido deck food was much below that found on Windjammers and Horizons. I didn't mind this cruise as I wanted to see Tahiti but several first time cruisers expressed disappointment and much of that due to long at sea periods of 6 days and 5 nights. I quite liked the daily news sheet known as Fun Times compared to RCL and Princess daily sheets - very few conflicts with daily activities and easy to read. The movie screen in theatre was small and not enough movies were shown on cruise. Went to a "meet and mingle" - waste of time - no one mingled and I had the unfortunate circumstance to sit next to a fellow who said one word. Did chat with a lovely USA couple from California though and I saw them from time to time during cruise. One aspect that was first class was Cruise Director Jen Baxter - a pocket dynamo who was on the go non stop - so much fun. Her cruise directing staff were also so much to be around - remembered one's name and always said hello - the best overall cruise directing staff I've experienced in 13 cruises to date. One of the senior officers named Eric was also very friendly and helpful. Thought the singers and dancers were pretty good but backdrops for shows were better on RCL and Princess. Also RCL and Princess have live bands supporting them rather than machine music. Many of the shows were of high quality although at least one comedy show was pathetic and he didn't get a second chance. Dining was satisfactory but menu selection was average to be kind. Occasionally service was a little slow as well - fortunately we had 2 lovely couples at our table which made for excellent conversation. If you like trivia competitions you will not be disappointed and very competitive with some smart people participating resulting in high scores - sometimes perfect scores. There were occasional accusations of cheating in scoring as people were allowed to make own papers - should be marked independently although recognising it should be for fun mostly as prizes are cheap and should not be taken too seriously. We were meant to go to Fiji but cyclone meant it was impossible so ship went to Tonga instead - excellent effort by ship to look after passengers safety and also provide an alternative shore visit. Shore visits to Noumea, Tonga, Tahiti, Bora Bora, Moorée and Hawaii were all good and plenty to see and do at each port. Thought ship prices were slight more expensive than RCL and Princess. Alcohol prices are excessive but all cruise lines charge excessive fees - my local RSL and Club are cheaper. There were quite a few children on this cruise but not an issue. Although there were quite a few sea days the daily program was quite full. The ship is need of some repair and is due to go in for a 2 week maintenance in a dock shortly - if you closely at ships side a lot of paint is pealing and back to bare metal. Cabin was fine and good room steward. If I were to rate Carnival I would suggest 3 to 3.5 star whereas RCL and Princess are 4 star. Thought the enrichment lectures were of high quality and informative. Often too windy to play mini golf which was a shame. Disembarkation was sloppy - US and Canadian passengers getting priority and there was a long due by the time customs officials started. Some people took over an hour to get off. Would I travel Carnival again - if price was right and itinerary was somewhere I wanted to go then perhaps but would not be my first preference. Read Less
Sail Date April 2018
We were excited to go - as we had previously 3 times taken repositioning voyages across Pacific with other Cruise Lines...This one had a Great choice of route via Polynesian islands ... Unfortunately in the balance this ship had poor ... Read More
We were excited to go - as we had previously 3 times taken repositioning voyages across Pacific with other Cruise Lines...This one had a Great choice of route via Polynesian islands ... Unfortunately in the balance this ship had poor food , poor organization - virtually no port or travel information " Libray sent us the wrong books " , ask X as I have no information about this ... X says ask Y or just wait and ask the people at the dock as we don't know, " The folks at Customer service usually just said " We do not know " No weather information , very limited cabin TV stations , no newspaper summarys of international news, Extremely expensive InterNet connections which failed to work once purchased, No flexability in Internet rates even at end of Cruise ... no specials, complete disorganization disembarking ... After a couple days on board , Any passenger with whom we spoke who had cruised before - all expressed great dismay at the Staff's lack of responsibility to follow through or get information for us when requested as well they all were disppointed with dining room sit down Food quality...as it was nice to read selections but prepared poorly ... Exercise gym for services usually supplied for free to keep passengers occupied like Tai Chi or yoga classes ... on this ship were only available for package at quite expersive cost just under an additional $ 200 a person ... worse of all they scheduled the 3 classes - yoga, Spin and Boot camp all in a block ( 730-930 am ) so you would have had to be a Iron Man to utilize the classes ! I tried and found that the person running the classes reguarly discouraged " drop in's" saying every time -" you MUST Buy a complete package no individual classes - not even one to sample the package " ... This meant that the classes had few people - probably none after a little while - so " instructor " could have a break instead of 'teaching ' Instructor was also very distant and not a very pleasant Yoga teacher - it was more like a exercise class then a calm reflective time - worse yoga class I have ever experienced in 40 years ... Table Teniis - ping pong Table was located outside on deck with extremely strong winds which was made even more impossible to play because the vents from AC blew directly onto Table making path of ball erratic every time ! When I suggested they move the Tables to more suitable location - they replied that " It works well when we are in the Carribean ..." Since the next 4 months the boaat was no where near the Carrribean ... basically the reply was a polite version of "forget it- don't bother me * ... Similar responces of " Why bother us ? we just work here - ... were received when suggesting changes to " Exercise schedule " etc. by the Customer Service staff ... they even told me not to give them a handwritten report -with some positive suggestions which I had adressed to " The Captain " ... because "he would not care...." Entertainment many nights was low quality comedians... although dancing and singing shows were of ok quality ... Entertainment Director worked hard at getting crowd enthusiastic but for me it reminded me of being in a High School Cheering section far too many times... In a more positive vein - Cabins were reasonablly large and well presented except tV's were tiny and old... Cabin staff and Dining room staff were very nice and hard working , Ship was very well maintained , cleaned regularly and quite fast - Captain made competent sea faring decisions such as to avoid a Cyclone bearing down on Fiji by stopping instead on Tonga ... Swimming pools were usual ship small size but all of them except 1 was taken over by children running and pushing each other so adults were forced to live in Stern area of ship Summarizing - Carnaval Legend repositioning cruise: was an excellent choice if you had children or are a Gambler or spend your time playing BINGO and Trivia all day but if you expect quality of Celebrity or Holland America ... best to avoid Carnaval ! Read Less
Sail Date April 2018
I went on this 3 day coastal cruise from Vancouver to LA. Check in was fast but after that it went down hill fast. We waited 2 hours before being allowed to board ship. Good thing I bought my own water because there was no drinks or snack ... Read More
I went on this 3 day coastal cruise from Vancouver to LA. Check in was fast but after that it went down hill fast. We waited 2 hours before being allowed to board ship. Good thing I bought my own water because there was no drinks or snack avialable. Then when we wanted to get on, we were delayed by photographer taking pictures. It was freezing that day and they held up the line to get on again , taking your picture outside. Why didn't the picture get taken inside when we first checked in. When we finally entered the ship, there was no welcome to Princess greeting or drink or anybody. You just kinda stumbled in and if you had not cruised before, you would have no idea where to go. Since I have cruised before I knew to go up to buffet for lunch. The buffet selection is the smallest of any cruise line I have been on. Food was OK at best. Very small selections. There is no ethnic selections. It was also freezing. It was like eating outside. When we mentioned this to the waiter, he said that the doors are opened , that's why it's so cold. I thought that's the worse excuse of not turning on the heat I ever heard. And the doors were definitely closed. After that i wanted to use the spa and work out. That was not functioning till later, I was told. I went in evening and all the steam rooms and heated beds were not warmed up, the facets in the steam rooms were not working and never worked during the whole 3 day cruise. The exercise room was not opened till the afternoon of the second day. There was a lot of new staff and they were not trained yet. We had an inside cabin and it was super small. They changed the bedding after dry dock and we had really warm duvets. But I think that's the only thing they fixed. The fridge was broken, never got cold. Even after mentioning it to room steward and desk, nothing was done. The room stewards would walk right by you without a good morning. We never got any animal towels like we do on other cruises. The room cleaning was fine. We ate in dining room every night. The first night, I had a seafood dish with clams and mussels. The shells were broken and I bit into a shell. I was so lucky that I didn't break my filling. I mentioned it to the wait staff and the head waiter came by and seemed unconcerned. He goes do you need medical attention? I said first of all, u don't put broken shells on a plate, because they will cut your mouth and also if they did not open , you couldn't tell, which could make you sick. He just told me cause they stir them around in a pot the shells break. That's how it is. The food in general was OK. Some of the soups were super salty. The prime rib was very good, but my girlfriends piece was tough. The fish is not that fresh, so I would avoid. The desserts were not that good. The ice cream tasted like mass produced. The waitress informed us it was made from a powder mix and it tasted like it. I tried the rhubarb ice cream and is was bright pink and did not resembled anything rhubarb. The ship is very old looking and the elevators do not work. I was stuck in and elevator with another couple. The doors would not open and none of the buttons would work. We used the phone and the person on other end said he would be there in a few minutes. After 10 mins nothing was happening. I tried to scream through the crack of door and we tried to call again on the phone and no answer this time. The other guy in elevator somehow got the door opened and there was no one on the other side. The door closed right away and I informed the desk what happened. The next day I was in a different elevator and it just started in go down and didn't stop at any floors. All the lights on the panel went out and couldn't be lit up after trying to push buttons on every floor. It went down 4 floors and stopped. I just jumped out and walked up the stairs. Another scary experience, that the front desk didn't seem concerned about. There was an event for EFFY jewellery and they offered free rum cocktails. At the end of the presentation they told us they were ran out of the drinks. And to come back to the later presentation. I thought "ARE YOU KIDDING ME". It's a ship, you do not run out of drinks. We informed the desk again and they did nothing. Not even a offer of a free drink in the lounge. I was so mad after a trying 2 days. Service is so bad on this ship, if stuff goes wrong, nobody cares. I asked for a water at the coffee bar and , he goes no you gotta go to the bar. I said you don't have water here? He goes Yes. THEN WHy CAN'T I GET WATER HERE. The night show in the main theatre were so bad. Every night there was a different one man comedian which lasted about 25 mins. No singing or dancing productions. I attended a orgami class and I was late cause I couldn't find the room. She put me down cause I was late and rushed through the remainder of class. The poor guy that was sitting with me was totally lost but she never came by to help him. The toilets were out of order all the time in the public spaces. I never saw people cleaning the public areas like on other ships. The only positive things were: 1. the pizza is delicious 2. movie under the stars is good 3. the dance class was the best, a very good teacher 4. the lobby looked beautiful decorated for Christmas I don't think, I will ever take Princess again. Just too many negative things. Holland American and Celebrity does not have these issues. If there is anything that goes wrong they will fix it. On Princess they just don't care. Read Less
Sail Date December 2017
We chose this cruise because although we have cruised here three times previously it is an area which we find very picturesque and we like the Hawaiian dancing. The ship appeared to have had a refit since our last sailing on her. The ... Read More
We chose this cruise because although we have cruised here three times previously it is an area which we find very picturesque and we like the Hawaiian dancing. The ship appeared to have had a refit since our last sailing on her. The cabin was very nice and we could not fault the cleanliness of all areas of the vessel. We were impressed with the very large dining room, we were on freedom dining and whatever time we seemed to go for dinner we were always able to get a table. In fact we were able to choose to have the same table each evening so of course kept the same waiters which was very nice. We chose to eat in the large cafeteria for breakfast and lunch. We had read reviews from people before going and they were complaining about the food being cold before they found a table but we always seemed to find a table and could not complain about the temperature or quality of the food. The staff were extremely pleasant, always had a smile and a chat. The food was very good both in the self service and the dining room. There was a very big choice for each dinner and also lunch. Well presented, hot and nicely cooked. We have no complaints concerning the good. There were lots of activities on board and they were well attended. Unfortunately the weather was abysmal so deck activities were really out of the question on most days. The entertainment staff worked hard to keep passengers entertained. The shows in the evening were very good. We particularly enjoyed a party of local people who came on board and entertained us with beautiful dances and activities. The ships dancers and singers were really good too. Although the weather was bad, we enjoyed our cruise. We had good service throughout our time on the ship and would certainly recommend it to anyone wanting to explore this area. Read Less
Sail Date November 2017
Our dream of going to Hawaii for our 25th wedding anniversary. We were so disappointed with the company Princess. It was our 5 th croissière and the second with Princess. To start our bed was like a plywood board! Hard and not ... Read More
Our dream of going to Hawaii for our 25th wedding anniversary. We were so disappointed with the company Princess. It was our 5 th croissière and the second with Princess. To start our bed was like a plywood board! Hard and not comfortable. Even after notifying the customer service, the housekeeper has put extra covers ... And nothing more! Bad has my back all the holidays! (I've never had a problem before with my back and since I came back it all came back normal!) Secondly the buffet on the 14 floors, they could not find a place to sit, lots of older people with canes and walkers on our boat and they went around the two rooms without finding a place and finally margin in their room or coffee in the 5th and sometimes I found a place in the bar to eat a donut and a coffee. If I ended up finding a place I would fill so much couple as I am 42 years old and not give my place to an elderly person with difficulty in moving it. It's a lot of trouble because in town if a pregnant woman or an elderly person needs to sit it will give me pleasure to give her my place, this is part of my values. I find it awful to experience this. My trip costing me over $ 9000 can. And I think we should be forgetting to fight to find a place to eat is ridiculous! Or even lunch in his cabin! The dining rooms are open from 7 am to 9 am with services. They are ridiculous to put a alarm to be able to have a lunch on the boat. Following my complaint they did absolutely nothing! But they are not bother to take the total on our credit card. So disappointed with this trip ... thanks to Princess! Read Less
Sail Date September 2017
Choose this cruise to return to Hawaii after 33 years. We are from the east coast, so we thought it would be a good way to get accustomed to the time change to Hawaii (it was). With five plus sea days to start out, it was relaxing, but ... Read More
Choose this cruise to return to Hawaii after 33 years. We are from the east coast, so we thought it would be a good way to get accustomed to the time change to Hawaii (it was). With five plus sea days to start out, it was relaxing, but everyone was getting a bit stir crazy. Since it was late in the season for Vancouver, the first few days were cloudy and cool. The remaining sea days were sunny and progressively warmer. With so many sea days up front, one had to rely on Celebrity to keep you entertained. The speakers talking about Hawaii were very good. On Board sporting events (one/two per day) were very spotty and very poor (there was not one ping pong tournament which is a first in any of our cruises!). Other entertainment were typical cruise activities, Evening entertainment was normally very good with several acts from Vegas. The Celebrity singers and dancers were average at best. This is the first cruise that we used anytime dining. Our last few cruises at the late seating for dinner were frustrating as we typically dined by ourselves. This cruise, we ate with different people every night and met several other couples at different tables. We thought this was very enjoyable. As typical for Celebrity, the food was excellent and the specialty restaurants were very good as well (Murano twice and Tuscan). The shore excursions in Hawaii were expensive, but were very enjoyable (Snorkeling in Kona, lava flows in Hilo, and waterfall hike in Maui). None of that compared to seeing the lava flow hit the ocean at midnight as the ship passed within a half mile. Make sure you book the excursions you want before you board the ship or you may be on a waiting list. Read Less
Sail Date September 2017
This was our first time on a Carnival Ship, having only sailed with P&O before. This was a relocation cruise with the ship heading to Australia for it's summer season and we joined the ship in Honolulu. Boarding was a breeze, very ... Read More
This was our first time on a Carnival Ship, having only sailed with P&O before. This was a relocation cruise with the ship heading to Australia for it's summer season and we joined the ship in Honolulu. Boarding was a breeze, very smooth indeed but our luggage took around 4 hours to reach our cabin. We took that time to locate friends and walk around and get a feel of the ship. The decor is a little overwhelming in areas, there is a lot to take in. The ship was not due to leave port until 11.30pm and most people were having a few drinks, some quite a few. Everyone was aware that we would be required to participate in the emergency drill but as the evening dragged on a lot of people put their children to bed and a lot of adults also retired for the evening, we did the same thing at 10.15pm only to have the alarms go off at 10.30 for the drill. We got out of bed and joined the crowds at our muster station,not everyone was in a jolly mood, there were mothers being told to go back to their cabins and get their sleeping children out of bed as attendance for ALL passengers was compulsory. I believe that this drill should have been done by 9.00pm it was badly handled. We then had 17 days sailing to Sydney. Positives: The food. We ate at the restaurant for breakfast and dinner and had lunch at the buffet. I can't recall any bad meals, especially in the restaurant, the food was always first rate. The Staff. The waitstaff and Bar staff were all excellent, as was our room steward I wayan who look after us so well. The entertainment. Some was ok some was not. Kylie in the Piano Bar was great, some of the shows were good some ordinary. One Magician was bad. Overall the entertainment was ok. The Weather. Ports of Call. Papeete and Bora Bora were great, Moorea excellent, Noumea also was much improved on our last visit, Suva, well that will be in the negatives. Negatives: No announcements, after the emergency drill, were broadcast in your cabin so if you were in your cabin you missed out. Ridiculous. Kids in Bars up to 10pm. The Red Frog Pub could have had a great atmosphere, live music almost every night, great staff and all ruined by bloody kids yelling, crying, smashing the shuffleboard pucks back and forward while their parents sat and drank. There were enough on board activities for kids to not have them ruining adults evenings. There is only one exclusive adults only area on the ship and it shut at 8pm while kids are still in bars at 10pm. Go Figure. Tendering: Getting off the ship by tender was badly organised, standing in cabin ways for 45 mins is absurd. Carnival should have someone spend some time with P&O and see how it's done. Suva as a Port of Call: I heard no announcements as to how awful Suva can be, maybe I was in our cabin when they were made. It was bad 40 years ago and it ain't improved folks. Why cruise lines go there is a mystery. Some passengers were mugged, we were warned by a bus driver about scams but heard nothing from Carnival. Disorganisation at Noumea: Lines of people on the wharf waiting for buses but not knowing if the buses were shuttles or booked tours. You cannot walk out of the port area so you must wait for a bus and there was one perhaps two staff directing people. It was a joke. There should be a rating between Very Good and Average as overall it's what this cruise was. Read Less
Sail Date September 2017
We sailed from Honolulu to Sydney and choose the Legend for the route. staying north and not going via NZ. The issues we encountered were, Extended queue for quest services for at least 2 days trying to fix various issues. ... Read More
We sailed from Honolulu to Sydney and choose the Legend for the route. staying north and not going via NZ. The issues we encountered were, Extended queue for quest services for at least 2 days trying to fix various issues. Ridiculously high Alcohol prices and no drinks package The serenity pool was unusable for most of the trip due to what appeared to be sewage contamination. Drinking water contaminated by salt for 2 days Major night events planned prior or during port days, we had several sea days which could have been used. Our balcony during a port day had what appeared to be a blob of grease large enough we couldn't step over We purchased a suite which provided no additional service levels unlike RCI I asked for the gym showers and doors to be fixed 3 times and nothing happened At this time it also appears I have been double charged on my credit card!!! We called the dining experience A chef and B chef pending the dinner quality The ships décor is hideous May I say the all the staff were outstanding in their friendliness and customer interactions. Read Less
Sail Date September 2017
This cruise was basically a repositioning cruise. It went from Vancouver BC to Hawaii and then continued on to the South Pacific and Australia. Our cruise spent 5 days at sea and then another 5 days in the Hawaiian Islands. The ship ... Read More
This cruise was basically a repositioning cruise. It went from Vancouver BC to Hawaii and then continued on to the South Pacific and Australia. Our cruise spent 5 days at sea and then another 5 days in the Hawaiian Islands. The ship itself was very clean, and it's a beautiful ship. We were initially in cabin 3126 but it had some kind of mechanical noise coming through the floor that sounded like a hydraulic pump. The service department was very attentive and helpful and they moved us to another cabin, cabin 3133 on the port side of the ship. Our new cabin was very quiet and our new cabin attendant was awesome! On this cruise, we decided against visiting the specialty restaurants and ate dinner mostly in the Main Dining Room. Apparently many other guests did the same thing because the specialty restaurant staff was constantly walking around the ship advertising the specialty restaurants. The MDR was great and our waiter and assistant waiter were very attentive and pleasant. Also the food in the MDR was very good! We usually had both breakfast and lunch in the Oceanview (the buffet) and enjoyed the food and the service there. Although at times it was quite crowded, we never had a problem finding a table for 4 people. We didn't attend all of the shows but the ones that we did attend had great entertainment. Yes, some of the shows were excellent and some were just a little better than average. But, none of the shows were "bad". Also the musicians around the ship were all pretty good and we enjoyed all of the entertainment in general. We found the staff around the ship to be very friendly and attentive. They all seemed quite happy and it showed. An example of note was in the Elite Lounge in the Sky View from 5pm to 7pm every night. Our main server always had our regular drinks on a table for us when we got there at 5pm. She was awesome! And, she was one of the many that we interacted with that showed genuine attentiveness to the guests. The only thing that we didn't like about this cruise is that the "Early Seating" was moved up from 6pm to 5:30pm. This was only a half an hour but it was not pleasant and we were always about 15 minutes or more late for dinner because of it. Read Less
Sail Date September 2017
We had previously sailed on the Solstice in Alaska and also in Australia/New Zealand. We recently cruised on Solstice on a repositioning cruise from Vancouver to Hawaii because we love the layout of the ship and the professionalism and ... Read More
We had previously sailed on the Solstice in Alaska and also in Australia/New Zealand. We recently cruised on Solstice on a repositioning cruise from Vancouver to Hawaii because we love the layout of the ship and the professionalism and friendliness of the crew and we had not visited Maui or the Big Island before. Snorkeling in Kona and Maui as well as Ziplining in Hilo were outstanding excursions - all booked through Celebrity. This was our first stay in a suite and we are ruined for life! Stevo, our butler went above and beyond to make sure we had everything we needed and Lezlie kept our room spotless! The suites-guests-only (Illuminae) restaurant really spoiled us, too - we haven't eaten filets, NY strips, and chateaubriand anywhere that were even close!! We will ALWAYS book a suite or will stay home! The service (and room) was outstanding! Can't wait to go again. Read Less
Sail Date September 2017
Things were quite unorganized on this ship from Vancouver to Hawaii. THE GOOD: (1) The food was very good, and especially loved that they finally had a gluten-free station in the Windjammer; for those of you who have Celiac Disease, ... Read More
Things were quite unorganized on this ship from Vancouver to Hawaii. THE GOOD: (1) The food was very good, and especially loved that they finally had a gluten-free station in the Windjammer; for those of you who have Celiac Disease, this is a welcomed accommodation ~ Thank you so much for that! (2) The Service in the Dining Room and the Windjammer were top notch, as always! (3) Our cabin was cleaned thoroughly twice a day by our wonderful Room Attendant! (4) The OUTSIDE entertainment was very good: 2 great singers, 2 good comedians, and 1 very good ventriloquist. THE BAD: Everything else! (1) The Cruise Director (and his wife, the Assistant) were unlike many we've had on other cruises. On our seven previous cruises, we would often see our Cruise Director several times on the pool deck; my husband and I spend the majority of our daytime hours there and we never saw either John, nor Katrina, there. Basically saw them introduce the evening shows, and rarely anytime else. The one time we did see John and apprised him of a disembarking concern, he would not accept that there was an important lack of information (a photo ID must accompany you off the ship along with your Sea Pass Card and Tender Ticket) being included during the Tender Ticket announcements, as well as on that day's Daily Compass. When I told John this, he would not accept the fact that the Tender Ticket #4 announcement was the FIRST time it was mentioned that a photo ID was also needed. He kept telling me I was incorrect. I don't have a problem with people making mistakes; it happens. But I do take offense when people cannot accept that they have made a mistake. However, since ALL of the announcements from that moment on emphasized that everyone MUST have a photo ID, along with their Tender Ticket and Sea Pass Card, as well as non-tender days all MUST have a Photo ID along with their Sea Pass Card, I'm guessing that was his way of acknowledging their omission of the Photo ID information. A simple, "Oh wow, I'm sorry we failed to include that information and thank you for bring that to my attention" would have been the correct thing for him to do! (2) Early on Day 3 of an 11-Day Cruise, I asked the excursion desk about disembarking on the individual islands. I was told the exact opposite: was told we dock in Maui, tender in Hilo, dock in Kona, and tender in Kauai. I wrote it down so I would remember. The day before getting to Maui there was much confusion on the pool deck amongst the passengers: some said the info I had was correct and others had the opposite. Turns out I'd been given the wrong information. For one who books their own excursions, this was important information that was given incorrectly to many passengers. I was also told on Day 3 that neither the excursion rep I spoke with, nor the 2 other ones she was working with had ever been to Hawaii, therefore she was unable to answer any questions regarding the islands. Still, since they were booking excursions for some of the passengers, not knowing which island we dock at and which islands we tender to is ridiculous! (3) Speaking of excursions, if you don't book your excursions with RC, you are treated like 2nd class passengers. I take offense to this as I pay just as much to cruise as those booking RC excursions and ALL passengers who have early morning excursions should be given priority disembarking. The first day in Maui, we were given Tender Ticket #7 and waited over 2 hours to finally get off the ship - this is unacceptable! (4) The bartenders were hit or miss. Some were overly gracious, while others rarely smiled and acted like you were bothering them. Thank you to those bartenders who were cordial and fun to speak with! (5) Our previous cruises had midnight buffets, pool deck BBQ's and Ice Sculpting demonstrations. Personally, I've always thought the midnight buffets were unnecessary as many were too overstuffed to enjoy eating; but the beauty of the midnight buffets were wonderful. I still don't think they are necessary and not upset they don't have them anymore. However, we have had pool deck BBQ's on shorter cruises in the past, as well as Ice Sculpting. Except for a "Sexy Man Contest," a rather lame trivia contest, and a line dancing lesson, nothing else occurred on the pool deck during this 11-day cruise. (6) I mentioned the outside entertainment was very good; however, the Royal Caribbean "Singers and Dancers" on this cruise were the most untalented we've ever seen during any of our cruises. I've always given glowing reviews about the on-board entertainment in the past; I cannot do so after this cruise. I rarely give negative reviews. Our previous cruise to this one was awful ~ felt like we were on a Disney cruise with all the kids running around unsupervised; not to mention that entire "Dream Cruise" was geared more toward children's entertainment, rather than the adults on board. We decided to give RC another chance and, unfortunately, after this cruise we have decided to either fly to a destination vacation, or try some of the smaller cruise lines. Read Less
Sail Date September 2017
We liked the size of the ship and have been on Brilliance and Vision before. The Radiance however looks very tired, from the Windjammer, to the dining rooms, the decor, the chipped and stained furniture, Wardrobe doors wouldn't close, ... Read More
We liked the size of the ship and have been on Brilliance and Vision before. The Radiance however looks very tired, from the Windjammer, to the dining rooms, the decor, the chipped and stained furniture, Wardrobe doors wouldn't close, pool towels that should be turned into rags etc. On the positive side: food was ok, staff friendly and helpful and the itinerary great. We embarked very early in Vancouver and swept right through. As we didn't disembark in Honolulu leaving the ship for the day didn't take much time. First port of call was Maui where they had a bit of a problem with the tenders. It seemed to be not well organized. Fortunately we were there over night. Therefore time wasn't really an issue. We rented a car on each island and it was definitely worth it. But be careful in Maui. We anchored at Lahaina and had to pick up the car at their major airport - which meant an expensive taxi ride. There is a closer rental car place. Make sure you watch out for that. Hilo was very good because of the Volcanoes, Kona not so much, Kauai again was great and far too much to do and see in Honolulu for the limited time we had. We are not sure if we want to get back on the Radiance before it has had a refurbishment. Read Less
Sail Date September 2017
First Time Cruising, Choose This one as it was departing from Vancouver BC with Hawaii as a destination. Over all cruise was great. Entertainment was relaxing , Room was adequate with attentive staff, Dining was exceptional with ... Read More
First Time Cruising, Choose This one as it was departing from Vancouver BC with Hawaii as a destination. Over all cruise was great. Entertainment was relaxing , Room was adequate with attentive staff, Dining was exceptional with outstanding staff, Service in most cases was excellent there were definitely some wow factors. I was however less than impressed with the shore ex people. I found them to be not helpful or informative but eager to sell you product. I was also not totally satisfied with all the tours. I found the Kings, trains & Waterfalls in Kauai interesting no one ever did figure out what the kings reference was for, our tour bus lost it's air conditioning and the replacement was handled poorly. The Kona excursion was a stop at the coffee plantation gift shop, a lovely stop at the national park with an old village site but no guidance or narrative so a lost opportunity my opinion. Read Less
Sail Date September 2017
This cruise was amazing. All the ports were outstanding. The Solstice is in excellent condition. There were lots of activities for sea days: ukulele lessons, hula lessons, Maori Poi Ball dance, cooking classes, a passenger chorus, ... Read More
This cruise was amazing. All the ports were outstanding. The Solstice is in excellent condition. There were lots of activities for sea days: ukulele lessons, hula lessons, Maori Poi Ball dance, cooking classes, a passenger chorus, outstanding lectures (Pacific Ocean, WWII, Women of Pearl Harbor, Volcanoes etc). Blu and Oceanview Cafe were both great. Crossing the Equator ceremony was lots of fun.. Damian our CD was very entertaining. The crossing was smooth with only one day out of New Zealand a little bumpy with 15 ft swells. The Sail Away from Sydney is the most beautiful I have ever experienced. We sailed at night and the Opera House was all lit up. Unfortunately the new production shows are not very good with the worst one the supposedly "Mozart" show. The guest entertainers were very good. One of the best tours we took was on Oahu from Escape Waikiki Tours. Kevin was a high energy fun and knowledgeable guide and the warm breakfast donuts are not to be missed. He will tailor a tour to the size (2-14 people) of your group and include whatever you like, but his knowledge of secret beaches and views on the island really sets this tour apart. The other tour was "Patrick's " snorkel tour on Bora Bora. It was an amazing experience with snorkeling and a pig roast on a private motu (small island) with wine, champagne and beer. Definitely plan on staying in Sydney at least three days before the cruise. It's a beautiful city and there is so much to do. Read Less
Sail Date May 2017
we were in cabin 1588 on tenth deck. The Radiance has been done over and everything is so new in the cabins. The Embarkation was really bad but no fault to the crew. Disembarkation in Vancouver was horrible. Trying to get 2000 people ... Read More
we were in cabin 1588 on tenth deck. The Radiance has been done over and everything is so new in the cabins. The Embarkation was really bad but no fault to the crew. Disembarkation in Vancouver was horrible. Trying to get 2000 people upstairs using one elevator People coming on to the ship were coming down same elevator. There should have been security around to help with crowd control. But other than that we had a good time on ship. They brought on a RCMP person to give talks for a hour each morning. He was from Alberta and very interesting. Food was great. All you have to do is ask for something special. The four of us asked the second night for shrimp and we got shrimp the next 10 evenings. Lobster night was great. Husband really enjoyed the desserts. The servers were so helpful and kind to us seniors. Read Less
Sail Date May 2017
OH MY. We have been on many many cruises with Royal Caribbean before, and this is BY FAR THE WORST ONE. (A bit of context: we have been on the Jewel of the Seas, and Oasis of the Seas, for example. So writing this review, it's based ... Read More
OH MY. We have been on many many cruises with Royal Caribbean before, and this is BY FAR THE WORST ONE. (A bit of context: we have been on the Jewel of the Seas, and Oasis of the Seas, for example. So writing this review, it's based on our prior experiences.) We sailed from Honolulu to Vancouver, as a repositioning cruise, but I don't understand why the embarkation was 3+ HOURS! (photos showed how long the lineup was!) They didn't even explain (before or after) why it was taking so long, I felt they owed everyone an apology! Especially the elderly who had to wait that long, with no A/C, hot, and someone fainted!!! After that terrible first day, we barely got on the ship to partake on the mandatory life boat safety drill! Dining was a disaster. DO NOT DO "MY TIME". It's not YOUR time, it's the SHIPS' time. Cascades, deck 4 was terrible. The hostess told us the wrong time for our dinner reservations, so when we showed up at the time she told us, our table was given away! We had selected 5:30pm online before we went on board, and they said the "shore didn't communicate with the ship", so we didn't have a spot. Had to wait over 30 minutes in line for the first three nights just to get seated, and this was during the second seating! We just went to the Jewel of the Seas (same class of ship) in November, and we recognized the same menus, but the food was so much better on the Jewel! The food sucked in the dining room (exception: key lime pie), things tasted as if they were just defrosted and then cooked right away (especially the seafood! how disappointing!). This is the first time I think the windjammer food surpassed the dining room's food! On one of the nights, a party had booked a wedding function late in the night, and our room unfortunately was right underneath the quill and compass bar on deck 6. Our room thudded, you could hear exactly what song was being played! And they didn't do anything about it, since it was booked for a function. So we couldn't sleep past 2am, wasting our last day in Maui. The ship is showing it's age. The chairs' upholstery at windjammer was ripping or scratched, showing the cushion underneath. Bars and rails around the ship were rusting (especially Windjammer) and just needs a fresh coat of paint. Our interior cabin's washrooms were dated, but at least clean. The only good things were: -our servers, very friendly -our stateroom assistant - so neat, and best towel animals! -Cruise itinerary, great 7 days in Hawaii, and 5 days for rest. However, it gets cold as soon as you leave Hawaii, so it's too cold to swim outside for the 5 days, leaving the solarium crowded. We made more friends from the terrible experiences that the positive ones. Honestly, it left such a bad taste in our mouth, that we may not ever sail with Royal Caribbean again. We called customer service, and met with the guest relations staff onboard, and nothing was done to keep our business. That's just too bad. Read Less
Sail Date May 2017
Been on this cruise three times before. Great if you like days at sea, as we do. The entire staff of the Zaandam, in every department, provided excellent service, with a few monitor hiccups during the cruise. We are confused by a ... Read More
Been on this cruise three times before. Great if you like days at sea, as we do. The entire staff of the Zaandam, in every department, provided excellent service, with a few monitor hiccups during the cruise. We are confused by a couple of negative reviews of the short repositioning cruise just prior to ours - the one from San Diego to Vancouver. We heard rumours about up coming changes to the Zaandam during its next refit - such as the elimination of a library and changes to the Crow's Nest that we are concerned about, but change is constant in our current world, and we will wait to see if these rumours are true and, most importantly, if we feel they are positive ones or not. Handrie, or dining room steward, was excellent in his attention to our needs during our entire cruise, and our several visits to the Pinnacle Grill reconfirmed what we had experienced on our three Hawaii previous cruises on the Zaandam - the steaks are outstanding. We have never experienced better in our business travels around the world. Great to experience the same captain, Christopher Turner, as last year! Read Less
Sail Date April 2017
We chose this cruse because Carnival's cruise around Hawaii was a better deal than the boats that are stationed in Hawaii and do 7 day cruises. This was 11 days which included 6 days in Hawaii and 5 days at sea and a better price. ... Read More
We chose this cruse because Carnival's cruise around Hawaii was a better deal than the boats that are stationed in Hawaii and do 7 day cruises. This was 11 days which included 6 days in Hawaii and 5 days at sea and a better price. We had opted to purchase tickets to Pearl Harbor thinking we would get on board on time, drop our luggage and then take a cab back to Pearl Harbor by 2:00pm. Because we were so late getting on board we paid for our tickets and didn't get to go. Tried to get tickets the next day and they were sold out. Very disappointing. Also there were so many platinum members on this cruise it was quicker to go through the regular line. This cruise did have quite a send off party when we left Hawaii. I have been on many cruises and NEVER had a cruise give away so much free alcohol. Not sure if they were trying to make up for the first day? One of our friends wasn't thinking about put his bottle of wine that he was allowed to carry on in his suitcase. It was confiscated and he was told he would get back the last day. It was a $20.00 bottle of wine and when he waited in line to retrieve it they couldn't find it and told him, sorry it must have been thrown away. YEA RIGHT! I would have liked to have longer at the islands. The only one that we spent a lot of time on was OAHU. This is a way to busy and the other islands are way nicer. We did stay late in Maui, but we would have loved to stay longer in Kauai, Hilo and Kona. The beach when we tendered to in Kona was absolutely beautiful. All in all, I would do it again for the price. We had an balcony as I we enjoy them, however we hardly spent anytime on it this cruise. After the first day at sea it gets cold Do it cheap-opt for an inside cabin. Read Less
Sail Date April 2017
Specifically chose this cruise as a means of visiting French Polynesia (Tahiti, Morea and Bora Bora). Booking, registration and embarkation all handled with ease - somewhat disappointed with the tired and dated condition of stateroom - ... Read More
Specifically chose this cruise as a means of visiting French Polynesia (Tahiti, Morea and Bora Bora). Booking, registration and embarkation all handled with ease - somewhat disappointed with the tired and dated condition of stateroom - corridors smelt musty and rooms were drab with brown curtains and dated timber furniture. Our particular stateroom also had a bad drainage smell which maintenance crew were unable to rectify - overall this ship needs quite a bit of work in and around the staterooms however the common centrum areas were generally bright and modern and provided a good escape from the rooms. Quality and abundance of food throughout the ship was excellent as were the efforts of waiters and all activities staff. Captain was particularly personable and always willing to greet guests and particpate in oboard activities where possible. All in all good value for money and would cruise again only being more particular in checking on levels of fitout and recent refurbishments before booking any particular ship. Read Less
Sail Date April 2017
We flew to San Francisco 2 days early to explore the city. We enjoyed riding on the hop on, hop off bus. We went around the city. The weather was a little bit cold but manageable. I chose this cruise because I would like to experience all ... Read More
We flew to San Francisco 2 days early to explore the city. We enjoyed riding on the hop on, hop off bus. We went around the city. The weather was a little bit cold but manageable. I chose this cruise because I would like to experience all the itineraries of Princess cruise. I had been cruising with princess all the time because I always come home with good experiences. I never cruise with any cruise lines. Our cabin is C523 and I loved sitting in the balcony. The size was just enough to move around and that's all we need. Our cabin steward is Renato and he did a fantastic job. Our room is always clean and every time we meet him he always ask if we need something else. There are so many varieties of places to eat and the crews are all great. Our dining room is DaVinci and our waiter Jeffrey Manantan and his assistant, I Ketut Purnawan are so nice and very good and did a great job. In spite of their busyness they still put time to entertain us by doing some tricks and good jokes. They always wait for us. On our second night they already know what are our favourites. Michael their head waiter is also wonderful. On our second day he knew us right a way and knows where we want to seat. Fatima Santos, who served us with drinks is very accommodating and always got her smile. Another lady I want to mention is April Mercado, anywhere we see her she always smile. Overall everyone did a great job. They are too many to mention. Enterainment is first class especially the "Born to Dance". There are shows that we even repeat to watch. Activities are great. There are quite a few of them where my husband and I join in like; line dancing, ballroom dancing, horse racing, airplane throwing, human slot machine, etc. Services are great. Ports and excursions are awesome. Cant't ask for more. Read Less
Sail Date November 2016
I chose this cruise for several reasons. One reason is I think the Christmas and New Year cruises are the best time for me to cruise with everyone in such a festive mood. I also love the holiday decorations throughout the ship. Another ... Read More
I chose this cruise for several reasons. One reason is I think the Christmas and New Year cruises are the best time for me to cruise with everyone in such a festive mood. I also love the holiday decorations throughout the ship. Another reason I chose this cruise is the continuous amount of sea days in which you can totally relax if you can find the time to do that. There is so much to do on the ship that your days and evenings can be easily filled. Another reason is that I was able to drive from home (6 hours) to LA and stay at a nice hotel that stored my vehicle in a covered parking area while on the cruise. Both embarkation and disembarkation were a breeze. We did enjoy the fact that the size of the ship and the passengers on board never seemed to create a crowded condition. Our balcony cabin was comfortable, clean and well kept the whole time on-board. The crew was extremely friendly, room service was fast whenever I called, and the dinning service I rate a big 10. This was by no means our first holiday cruise but the first with Princess. We enjoyed it so much that we booked another on the Star Princess for 2017. Read Less
Sail Date November 2016
We chose this cruise because we live in Vancouver and didn't have to fly anywhere, we also love the 5 sea days each way. Embarkation took a very long time - our luggage got to our room before we did. Disembaraktion was very easy. ... Read More
We chose this cruise because we live in Vancouver and didn't have to fly anywhere, we also love the 5 sea days each way. Embarkation took a very long time - our luggage got to our room before we did. Disembaraktion was very easy. I found the ship poorly laid out. It is a bunch of small, chopped up rooms with pillars every time you turn around. There are so many pillars in the Vista Lounge, that is makes about 25% of the seats unuseable. Our cabin - 1090 - was very noisy - clanking and clanging of, what we were told - were the pipes. The Paino Bar is such a small chopped up room, with lots of pillars, that extra chairs needed to be brought in almost every night. We did the anytime dining and getting a table was usually no problem. However, the menu selection was awful, vegetables were in short supply and meals took a REALLY long time - over 2 hours. The Pinnacle Grill was good, however, it would be nice if they would change up their dessert selections. Service was good at the front desk and picked up on the Lido Deck after complaints about dirty dishes being left on the tables for a long time. We have done this cruise previously and had a longer time (even overnight) in Honolulu - which is very nice. They could also cut out Victoria all together and change Hilo to a visit to Kona. I was not impressed with the entertainment - pretty ho hum. We did not travel with children - we didn't see many on the cruise - maybe 20. We would definitely take this cruise again because it is very easy for us, but I would be more selective about the ship - would not go on the Westerdam again. Read Less
Sail Date October 2016
I chose this cruise because we live in Vancouver and it would be a no hassle (airports) way to enjoy a leisurely much needed holiday. The first day should have been the omen that would tell us how the rest of the trip would work out. We ... Read More
I chose this cruise because we live in Vancouver and it would be a no hassle (airports) way to enjoy a leisurely much needed holiday. The first day should have been the omen that would tell us how the rest of the trip would work out. We took 3 hours to check in.. everyone had been instructed to leave because they had to sanitize due to abnormal amount of Nor walk virus.. Many many people got sick... The entertainment was one step above a school production, social staff clearly did not enjoy their jobs. The library was moved to the top level of the ship where they had exciting activities such as "Napkin Folding". Really? Food was mediocre ..Do not book a set table.. the dining room was very sparsely attended .. we had a table for 8 and NO ONE showed up most nights ... the staff offered no other options in terms of moving us to another table even after we asked. The sea was rough 10 meter waves etc. Not really the fault of the cruise line but some effort could have been made to reroute into calmer waters ( we sailed the Atlantic and the cruise company we sailed with avoided a huge storm by sailing out of it's path) The stabilizers even malfunctioned coming into Victoria. Bar and Wait Staff seemed harassed and worked very hard but didn't put any extra effort in ..an example of this was ..I ordered a drink and they had run out of the mix they needed but were to busy apparently to send someone to another bar for what was needed .. I honestly do not know how this cruise company functions... We will NEVER cruise with Holland America again. Read Less
Sail Date October 2016

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