We were on the Regatta from Australia to New Zealand, Fiji, Samoa x 2 and French Polynesia. My feedback is as follows:
1. Staff - very friendly and generally eager to please. However, tend to be a number who lack training, so service is variable.
2. Cabins - please don't pretend they are state rooms, it insults the passengers! Generally basic, but good enough, but shower area is tiny. Bigger ...
We bid on an upgrade and were successful. Initially we were in a penthouse suite on Riviera deck. Room was too noisy to sleep so we requested a move. We were moved to Aloha deck at the back of the ship and unfortunately it was actually worse than the previous room. The guest service supervisor was rude and dismissive and told us we expected too much and should have spent more money on a better ...
We chose the Half World cruise as a way to escape winter and to get to the Arab countries where we wanted to tour. Cruising is always pleasant and so my rating is relative to other cruises we've done. Generally the food was ok (what you might expect at Denny's) and the ride not to bad (for us) even when the seas were rough. But nothing was impressive and the entertainment was VERY lame. You can ...
Friends were traveling on this cruise ship and I was invited to go with them. They had a balcony room on 14. I had to pay double for a room because I was considered "traveling solo!"
Public restrooms were horrible! Water was leaking from a light fixture in the ceiling while we were waiting for our room. That was a sign of things to come. Several leaks throughout the ship. Don't ...
This was the first 12 days of a 24 day B2B HNL to PPT then Return to HNL. I was not impressed. The beds in both rooms were uncomfortable with linen that smelled funny, like dirty socks. I found this smell was prevalent throughout the ship, including the dishes, silverware and napkins in every restaurant. Not sure what water process was used for water purification, but it left a rancid smell on ...
We set-out on an much anticipated cruise for our anniversary. Onboarding in Honolulu Hawaii after an early arrival to see Pear Harbor. It was thought provoking, sad and certainly worth the history lesson. Off we go to Maui, thankfully this island was still on the itinerary and we were able to see the beauty of Maui above water and below. Our excursion via catamaran to Molokini Crater and ...
Selected this cruise to celebrate my wife's retirement. She wanted to sail to/through French Polynesia. First HA cruise. Despite the warnings about HA appealing to an older demographic (average age is 70), that has not been a problem at all. But after many cruises on Princess & Celebrity, the level of service particularly in the restaurant has been disappointing. The menu descriptions bear no ...
The food in Cafe Blu was horrible. I am a plant eater mostly. My choices were limited and tasteless. My husband found the meats in the Ocean View Cafe to be over cooked. I have noticed on our last 3 cruises with Celebrity that the quality of food has gone down. The entertainment has always been slow, but enjoyable. However, during this cruise the entertainment was unimaginative. I felt like the ...
We booked Aqua class, as had done several times before. Not worth it, and for much less, you get almost the same in other categories, like Veranda or Concierge.
Blu restaurant was always full, had to wait 15-20 minutes every evening, no matter what time we arrived. Breakfast is available between 7.30 and 9. Good but very slow. Seems they are short on personnel. Menu not as good as it used to ...
This was my first cruise to Hawaii and the longest cruise I have been on. The ship was beautiful, the rooms spacious and comfortable. Some don’t care for the medallion, but I find it so convenient, you have your arms full and approach your door, it unlocks, it does everything and more than the card does.
The entertainment was sadly lacking both in variety and what they offered. They had only ...