We bid on an upgrade and were successful. Initially we were in a penthouse suite on Riviera deck. Room was too noisy to sleep so we requested a move. We were moved to Aloha deck at the back of the ship and unfortunately it was actually worse than the previous room. The guest service supervisor was rude and dismissive and told us we expected too much and should have spent more money on a better ...
I chose this cruise because I wanted to see all of Hawaii- never been and i am in my sixties. Chose this for the fact you see so much of the Islands. I have previously only done a Mississippi River Cruise (American) and Mediterranian (Celebrity), both of which I thought were awesome- with minor quibbles.
The Good stuff- The "Hawaiian Ambassador"- Anela St Thomas - is GREAT. Always available ...
Of all the many cruises we’ve enjoyed on ships large and small, this was by far the worst. Although the ship itself is elegant, good management was sorely lacking. We were told that the ship is always short-staffed because their people can (and do) leave without fulfilling their contracts. Well, I think incentives and bonuses might help. Keep your people happy so your customers will be treated ...
I'm an experienced cruiser who has cruised on small and large ships all over the world for the past 15 years. I chose this inter island cruise in Hawaii based on the location for my 40th birthday without the hassle "sea days" taking another cruise line across the Pacific Ocean from either California or Canada to visit Hawaii and all the islands. The perk of the ship is that is its very clean and ...
Cruise Period Feb 3 - Feb 10, 2024
Embarked on Sat Afternoon Feb 3.
At 5pm the Ship's Cruise Director (AKA A LO HA ANNE) announced the Ship would remain in Honolulu overnight because of a part needed for repair. In realty the seas were ugly with 15' - 20' seas. The decision to stay in port was correct. But, WHY hide behind the Maintenance excuse?
Then decision was made to ...
We have been on this very same cruise in the past. This time the food was awful, employees were mostly sullen, and often just plain rude.
Food was always cold, either over or under cooked, and had very little taste. The buffet and Skyline restaurant food was a disaster. East meets west had great flavor, but was served cold and with an attitude. In the buffet dining area, it appeared to be the ...
We chose the Half World cruise as a way to escape winter and to get to the Arab countries where we wanted to tour. Cruising is always pleasant and so my rating is relative to other cruises we've done. Generally the food was ok (what you might expect at Denny's) and the ride not to bad (for us) even when the seas were rough. But nothing was impressive and the entertainment was VERY lame. You can ...
Experienced cruisers. My wife wanted to LOVE this cruise. It’s Hawai’i. It’s Norwegian. She has experienced both and enjoyed. I personally have only experienced Celebrity, RC, and Princess. I’ve been on 7 or 8 cruises. Been to Hawai’i once before.
Hawai’i is fine. Second time here. Pretty. But I’m a value guy, and so I’ll NEVER love Hawai’i. But it’s neat for sure. Would I come back? No - a lot ...
Friends were traveling on this cruise ship and I was invited to go with them. They had a balcony room on 14. I had to pay double for a room because I was considered "traveling solo!"
Public restrooms were horrible! Water was leaking from a light fixture in the ceiling while we were waiting for our room. That was a sign of things to come. Several leaks throughout the ship. Don't ...
We wanted to do a Holiday Cruise and since we are avid cruisers and really enjoy Holland America ships this cruise fit the bill. We have enjoyed all our previous Holland cruises very much. Holland has been our primary cruise line for almost 30 years. Past service and food quality has always been impeccable. We have enjoyed the ships and always look forward to cruising with Holland. We have ...